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about Precision Garage Door
Precision Garage Door of St. Louishas received 2123 reviews, averaging 4.93 Stars:
Florissant, MO
St. Louis, MO
Wow, Precision Garage Door Service is the best!!! From the helpful phone conversation with the nice lady that took my call, to Glen Lemp the technician, I received all the information I needed. Plus, everyone was so nice. I would recommend Precision to everyone. Thank you for taking care of my problem is such a professional way.
- Faye Probus
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Residential Technicians: Glen Lemp
Fairview Heights, IL
It is very refreshing to hire a company and get what is asked from a true professional. Dejuan is the technician I will work with everytime. Everything was done right and as a veteran, I salute him and your company. Thank you for treating me right and installing the very best equipment!
- Ltanya Williams
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Residential Technicians: Dejuan Harris
Jennings, MO
GREAT CUSTOMER SERVICE
- Tammie Herron
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Residential Technicians: Will Mulholland
Ellisville, MO
Great service
- Kirk Salas
Eureka, MO
Excellent, professional and timely!
- Mary Long
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Residential Technicians: Will Mulholland
Mascoutah, IL
Great service today, just like last time I used them. Booked appt online night before. Technician Glen showed up as scheduled with everything needed to fix the issue. He was very professional and courteous. Issue resolved in a timely manner.
- Lance Q
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Residential Technicians: Glen Lemp
Webster Groves, MO
William Mullholland (sp)? Was fantastic. Polite and worked diligently and thoroughly. Demonstrated how I can keep the garage door in optimal condition. Spent a lot of time to ensure the tracking strips were aligned. As one was warped bigly. Would highly recommend William going forward.
- Gerald Weidner
St. Louis, MO
The guy did an excellent job. He was right on time early actually pointed out everything that was wrong with our doors fixed it and put safety features in that were missing. Couldn’t be happier. We use them again.
- Robert Gamache
Collinsville, IL
Very professional
- Carrie Chisholm
Crestwood, MO
Excellent tech
- David Henderson
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Service Technician Supervisor: Brett Warfel
Oakville, MO
Fast, friendly and professional, couldn’t ask for anything more. Very nice young man!
- Dave Fischer
Maryland Heights, MO
Jon Hand was great. He was open and honest about the work that needed to be done in order to liberate our cars! He broke down the pricing, and was upfront about every detail. I will definitely be using this company again.
- Matthew Glenn
Oakville, MO
My expectations were beyond met. Ryan and Ed came out the same day I called and fixed my Garage door spring. They even made sure to recommend other parts that would benefit from replacement. They were in and out in less than 2 hours! I chose this company because of all the great reviews.
- Linda Lyons
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Residential Technicians: Ryan Fisher
Festus, MO
I found this company through a Google search. The process of actually setting up an appointment easy but I was less than pleased about the quality of the phone reps who provided my initial bids. They had limited product knowledge and had to put the phone down more times than I would have expected to double check on their responses. I was, however, pleasantly surprised that I could have a service tech out the next day with several options for a service call. I then had the sinking feeling that I had contacted a low quality company if they had that much availability. Unfortunately, the next set of issues were primarily my fault. I ran into some unforeseen complications in my day and could not be home in the window of time I booked. I was not able to be near my phone so I also missed a call from the tech alerting me that he was on his way. By the time I was able to get to a phone, I tried to return his call which rang through to the main office. I was 40 minutes away and would have been home 15 minutes after the tech arrived. Again, I understood that this was my fault and I was informed that the tech might wait since I was the last service stop of the day. However, after touching base with the service rep I was told he could not wait. I called back when I arrived at home later that evening to reschedule but this time the phone rep was extremely caring and showed a lot of empathy. She scheduled me for the next day in the afternoon and all was good. When the next day arrived, I did not receive any alert call or text indicating a service rep was on the way. Regardless, Glen showed up within the time block I was quoted. This is when everything changed — to the positive. I was so impressed with Glen’s level of service especially when I had what turned out to be something not as straightforward as we thought. He kept me informed every step of the way and explained everything that he was doing and provided me options. In addition, he shared what I should be looking out for and what I should be considering next, as well as what I didn’t need to address right away. I feel like my interaction with Glen completely turned around my perception of the company and now I wouldn’t hesitate to recommend Glen to anyone else. He actually addressed multiple service issues so the next question response is not accurate.
- Gloria Park
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Residential Technicians: Glen Lemp
Ellisville, MO
Your employee Mr Harris did a wonderful job representing Precision. Thank you for sending such a good person don't let him go.
- Ronald Reed
Cedar Hill, MO
Estimate and repair in same day, very courteous. Very professional, and reasonable with cost
- Deborah Adkins
Des Peres, MO
Garage door froze closed. BBB gave them a good review so we called Precision. Brent and crew were here in no time at all. They fixed everything better than new plus installed key pad.
- Vern Schmitt
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Service Technician Supervisor: Brett Warfel
O’Fallon, MO
Have had Precision Door previously for service and always quick to repair and service my door. Fast, efficient, and friendly service every time.
- Marla Fett
St. Louis, MO
Service technician was extremely helpful, resourceful and professional. Mr. Gregory was very knowledgeable along with being very prompt and responsive.
- Jeffery Towns
St. Louis, MO
I have been having issues with my garage door closing for awhile. Finally made an appointment for service and the experience was wonderful! Easy to make an appointment online with lots of available options. Will came out, diagnosed the situation and fixed the problem in less than an hour. Highly recommend Precision for your garage door service.
- Liz J.
Oakville, MO
I had a 1 1/2 horse power chamberlain with 2 100 watt bulbs and a motion sensor that turned on the lights in the garage with movement and also a battery backup and a liftmaster sensor in our bedroom to let us know if the door was open or closed. The guy said 550.00 to replace gear with no guarantee something else isn't wrong or 680.00 to replace. I mistakenly said go ahead and replace . I walk out later and see his idea of replace was a 160.00 1/2 horse power opener with a 60 watt bulb no battery backup and no motion sensor. We are both 70 years old. I don't remember the last time I felt so bad and taken advantage of. You don't want me posting a rewiew.
- Cardell Young
St. Louis, MO
They called early and asked if they could come out and I said sure. He was great! He got everything back in perfect condition and was finished in no time. I will use them again. I highly recommend Precision Door.
- Sandra Moon
Sunset Hills, MO
Very bad service will never call again
- Rubina Haider
Jennings, MO
Very professional,polite on time
- Latonya Jackson
St. Louis, MO
Thanks to the entire staff at Precision Doors. The staff members I scheduled the appointment with were friendly and helpful. They sent text messages keeping me informed until the service technician arrived. Glen Lemp did a great job! He explained everything to me, and asked if I had any questions or concerns. Glen was very efficient and knowledgeable. Thank you Precision team members! ????????
- Jim V
Cedar Hill, MO
Local Company
- Linda And Ray Heild
Wildwood, MO
Brett was outstanding. Did a terrific job
- Scott McCracken
Wood River, IL
Brent is always the BEST! #1 In my book.
- Lloyd Woolverton
High Ridge, MO
Great job! They arrived when they said they would and was nothing but professional. Will is a super nice guy and explained what he did and also showed me the maintenance steps to take to keep my garage door working properly. Thank you all very much.
- Greg Pendleton
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Great job! Thank you so much.
- Leroy Kloepper