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Read what people are saying
about Precision Garage Door in:

St. Charles County, MO

Precision Garage Door of St. Louis
has received 102 reviews, averaging 4.93 Stars:
Review:

When our 20 year old garage door opener started acting up I called Precision (we've used them one time previously) and they were able to schedule an appointment the very same day. John Nair, Service Technician, was extremely polite and professional, troubleshooting, explaining everything, and installing our new opener. Precision is very fortunate to have someone like John who represents your company in such a professional manner. thanks John!
Steve Saulich
A Response from: Clark Wolfsberger

Steve, we love our 5 star review but love even more that you were happy with the service you received. Take care

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I am a repeat customer and have been quite satisfied with a quick response and a knowledgeable technician.
David Willard
A Response from: Clark Wolfsberger

David, we love repeat customers. Thank you for the business and so happy we could help you out.

Service Provided:
Broken Garage Door Spring Repair
Review:

Office staff, schedulers, and field/ installer (Chris) were great. Communication was also very good throughout the process.
Pete Mohs
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

internet, work previously performed. You have good people, Thanks for good service. Willl call your company for all future needs
Jim Martin
Service Provided:
Garage Door Repair
Review:

John came out and fixed my garage door after I backed into it. He was kind, helpful, knowledgeable and efficient. He made a bad experience much better. It was greatly appreciated. I would absolutely recommend John and Precision to anyone.
Lisa Stoner
Service Provided:
Garage Door Repair
Review:

Five Stars. So grateful that Precision Garage Door was able to work us into their schedule so quickly as our cars were trapped in the garage due to broken spring. Everyone I talked to was so friendly and professional. I will definitely call them next time I need garage door help and would heartedly recommend this company.
Kelly Garrett
Service Provided:
Broken Garage Door Spring Repair
Review:

Justin showed up 15 min. after I called that was Great and he explained what needed to be done to repair the door. He was very knowledgeable and very efficient. Justin was very polite and did a very good repairing the door. And yes I would tell my friends to use your company if they need repairs on there garage doors.
Ted Wilson
A Response from: Clark Wolfsberger

Ted, what a great review!!! We want to treat our customers like family and love it when we make them happy. Thank you for the nice review.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was able to get a service tech out only an hour or so after I called to schedule my repair. The service tech was very clear about pricing up front and gave me several options to choose from with little pressure. He completed the job quickly to my satisfaction. Overall very pleased with the service. Replacing these door springs is VERY dangerous and something no one should DIY. Leave it to these guys.
Gary Mcneil
A Response from: Clark Wolfsberger

Hello Gary and thank you for the very nice review. I am so glad your were so pleased. I hope you will use us again so we can earn a full 5 star review. We live on them. Thank you and take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joel was on time professional covered my repairs and compleated the job in moderate time.
Ron Kinnison
A Response from: Clark Wolfsberger

Ron, thank you for the very super 5 Star review! We sure appreciate your business.

Service Provided:
Garage Door Repair
Review:

Your company was the only one that I spoke to a person and I was able to schedule an appointment for first thing Monday morning.
Paul Neske
A Response from: Clark Wolfsberger

Paul, thank you for the 5 Star review! Let us know if there is anything else we can do for you.

Service Provided:
Garage Door Repair
Review:

I was very impressed with Cody who was the technician on my service call today. He solved the problem immediately and did an excellent job of explaining in detail how the problem happened. If I need to use your service again, I will ask for him. Thank you Cody!
Glenda Ward
A Response from: Clark Wolfsberger

Glenda, Thank you for taking the time to give us such a nice review! We love to hear that our customers are happy with our service. That's our #1 goal.

Service Provided:
Garage Door Repair
Review:

I chose precision because of what I herd about them word of mouse. Chris was excellent and did a great job. Will use you in the future.
Steve Long
Service Provided:
Install Garage Doors
Product:
Opener
Review:

10/2/18 we had a visit by Adam Pellegrine to repair our garage door. Adam showed up on time and carefully and clearly explained our repair options. We chose an option and he completed the work in a timely manner. Adam was both professional and personable. We would definitely use and recommend your company in the future.
Edith Talley
A Response from: Clark Wolfsberger

Hello and thank you for the super nice 5 star review!! The customer is our main focus.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Good service
Lee Schwellensattl
A Response from: Clark Wolfsberger

Mr. Schwellensattl, Thank you for the very nice 5 Star review...We never get sick of getting them. I will pass along to the Tech

Service Provided:
Garage Door Opener Repair
Review:

Very satisfied with the service we received
David Lawson
Service Provided:
Garage Door Opener Repair
Review:

tech was on time and even early was real polite and explained what needed done
Mark Hoernschemeyer
A Response from: Clark Wolfsberger

Mark, thank you for taking the time to give us a nice review. It is so important to us that all our customers are happy with their door service.

Service Provided:
Garage Door Repair
Review:

Joel is fantastic! Love this company. Others in the area could learn from this companies commitment to customer service. Thank you
Terry Whittum
A Response from: Clark Wolfsberger

Thank you Terry for the kind 5 Star review. Your words are nice vindication of what we are all about here and what we want to be like. Thank you.

Service Provided:
Garage Door Opener Repair
Review:

Excellent Service! On time and professional, Thanks!
Sara
A Response from: Clark Wolfsberger

Sara, thank you for the nice review.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Throughout the inspection/bid I was ensured that most of my garage unit was brand new, including the steel door, yet multiple times I was pushed to replace my entire garage door when all that needed to be replaced were the cables. Once the technician finally understood all I wanted work on were the cables, he did a quick and efficient job, otherwise my rating would be even lower. I understand the need to upsell, especially when repairs are almost as costly as a new unit, but when all I needed was a small repair, it’s ridiculous to upsell an entire new product and I did NOT appreciate, what I take as an insult, trying to swindle the sale of a completely unnecessary new unit.
Meghan R
A Response from: Clark Wolfsberger

Hello Meghan and we am sorry for your experience today. We looked up your account, safely inspection and talk to the Tech to see what we can find out. After further review, we think I found out what happened. We are again sorry that you felt you were being up sold on items that you didn't need. We believe you had your door rebuilt using some older parts from the previous door and since then, the bottom section had been damaged. Our Tech noticed the rust, wear and tear on the hinges, roller, cables, etc. along with the damaged lower section. We believe, and we may be wrong, but we believe he was letting you know that if you were to replace all the needed items described above...it would be less expensive to replace the whole door. We understand now that you just wanted to replace the broken cables and that was it. Totally understandable, sorry for the confusion and perceived pressure. If you need any additional work please contact me directly and I will follow the work done personally. Thank you Clark

Service Provided:
Garage Door Repair
Product:
Cables
Review:

It was one of the first garage door companies that came up on a Google search for the Wentzville area. The service and professionalism from the time I called (James) and throughout the service period (John) everyone was very professional and courteous. John was very thorough in explaining the process and answering all my questions and was a pleasure to deal with.
Glenn Embley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service and reasonable prices. The employees were great to work with and very professional. All questions were answered and I never felt like I was being oversold, but actually helped to get the best door for my price range and quality. I would definitely use again and refer. I do also like how the webpage shows the employees. Makes me feel they care about the customer and safety.
Erica Pallardy
A Response from: Clark Wolfsberger

Hello Erica, Thank you for taking the time to provide a review. We love our 5 star reviews. Jeff will be happy as well.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service
Rodeny Highfill
A Response from: Clark Wolfsberger

Hello Mr. Highfill, Thank you for the 5 Star review. We are so glad we provided the service you deserve. Take care.

Service Provided:
Install Garage Doors
Review:

The service man was right on time and will experience in is duties
Bernard Dawdy
A Response from: Clark Wolfsberger

Mr. Dawdy, thank you for taking the time to review us with a 5 star. Please let us know if there is anything else we can do to.

Service Provided:
Garage Door Opener Repair
Review:

Called and came the next day. Adam called ahead of time, showed up on time, fixed garage door opener and explained in detail the problem. Great job.
Properties Ravin
A Response from: Clark Wolfsberger

Thank you for the nice review! I will let Adam know as he too will love to hear of the 5 star review.

Service Provided:
Garage Door Opener Repair
Review:

Service was five star. I thinks this says it all
Billy Ashley
A Response from: Clark Wolfsberger

Mr. Ashley, Thank you for the nice review. We love it when our customers are happy.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.
Paul Brauner
Service Provided:
Garage Door Repair
Review:

The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!
Shelle Collins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision came right out the same day. I was told step-by-step what was wrong and what needed to be replaced. I was offered two possible solutions with prices clearly given. The whole repair took less than 2 hours. John Nair was professional, informational, and extremely friendly. Thank you Precision!
Karen Held
A Response from: Clark Wolfsberger

Karen, so glad you are happy with your door service. We strive each day to make sure every customer is happy. Have a great summer

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Same day service and our service man (Adam) was courteous, friendly, and very skilled. He estimated the time and finished within five minutes of the estimate. Good to go, no problems since. I would definately choose Precision again.
Sue V
A Response from: Clark Wolfsberger

Sue, thanks for the kind review. Ill let Adam know. He works hard to make the customer happy. 5 stars back to you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

7/21/2018 Great Job! This was the first time we used Precision Door Service and was completely satisfied with the results. The garage door spring broke late Friday, and Adam came out a little before 10 AM on Saturday. Adam was on time, reviewed with me the safety concerns and my options and worked diligently removing the old garage door springs and putting in the new Hi Cycle springs and rollers. He made necessary checks on other concerns of the door, tightened and replaced bolts as necessary and was done before we knew it! I highly recommend Precision Door for Garage Door service of any kind. Adam was very pleasant, worked hard and smart and did a great job.
Karen Capritta
A Response from: Clark Wolfsberger

Karen, thank you so much for letting us know how we are doing. We work hard to make sure our customers are happy and try to get better every day. I'll let Adam know as he too will be happy. Thanks

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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