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about Precision Garage Door in:
Eureka, MO
Precision Garage Door of St. Louishas received 29 reviews, averaging 4.86 Stars:
Eureka, MO
Service Provided:
Product:
Residential Technicians: Will Mulholland
Eureka, MO
Precision is a great company with great workers. I called in the morning at 7:30 AM because my garage door wouldn’t open and they had it fixed before lunch. Dejuan was an amazing technician with knowledge and experience! I couldn’t have asked for a better person to come to my house and make me feel at ease. Great companies are great because they are made up of great workers. We were blessed to have Dejuan come out today and I will request him any time I have an issue. Thanks!
- Michael Sanderson
Product:
Eureka, MO
Timely response - same day - Brett did excellent work with friendly and courteous service. Highly recommended.
- Martin Buckman
Service Provided:
Product:
Residential Technicians: Brett Warfel
Eureka, MO
Joseph was just awesome, very friendly and very very nice. I would recommend him to all my friends and family. Thank you
- Sandy Bishop
Eureka, MO
Let me begin by telling you I was a customer service regional manager for a large company and know the nuances of excellent customer service. From my initial call for a service appointment to the final moments of the solution to my problem your team was exceptional. Your service person Brett called fifteen minutes prior to the scheduled window and inquired about the nature of the problem. He arrived on schedule and proceeded to analyze the failure of the opener. He clearly articulated the options and did not try to oversell a replacement opener. After a brief discussion he proceeded to remove the old unit and install a new opener. He completed the installation as projected and closed the call by ensuring I knew fully how to use the various controls. If I were in a position to rate Brett's professionalism I would rate him at the top of the scale. Hopefully your other technicians are able to learn from his skills and enthusiasm. Sincerely, Robert P Dudley 314-566-5538
- Robert Dudley
Service Provided:
Product:
Residential Technicians: Brett Warfel
Eureka, MO
He was fantastic!
- Rob Johnston
Eureka, MO
William is a very professional and courteous technician who serviced our garage issue is a timely manner. Would definitely request him again. Our garage was installed buy Precision in July, 2016.
- Deborah
Eureka, MO
Garage door repair with Brett. On time, thorough evaluation, clear communication, accurate estimate, debris removal, courteous, professional. Overall - fantastic experience.
- Dolle
Eureka, MO
Joe Bingman took time to explain all that was needed to repair our garage door and also gave us an accurate estimate of what it would cost. He finished the job in an hour, improved the efficiency of our system and did a thorough inspection to prevent future failures. Joe did an excellent job.
- Dennis Beck
Eureka, MO
The service was amazing. On time, kind, considerate. Very knowledgeable and lots of tips on how to make sure I kept the last years of this garage doors life solid. They will be the only company I call back to replace it! Thank you Will!!
- Cindie Roche
Eureka, MO
Joseph B. came out to replace both garage door springs as one broke and the other one was rusted, he was very professional, helpful, and over all awesome!!!
- Penny Patton
Eureka, MO
Great job done by Keith I will recommend your company to friends
- Gregory Landing
Product:
Eureka, MO
Very professional
- Jim Tumminello
Eureka, MO
John Lane is great! He came in early and had done a great job with smiles. Fast and efficient!
- Jessica Gorman
Eureka, MO
John Lane was super friendly and very professional. He was on time, and worked very efficiently. I was surprised how quickly he got the work done. Enjoyed talking with him about having kids and how expensive it is at Busch Stadium. Good dude. Highly recommended.
- Ryan Bax
Product:
Eureka, MO
Thank you. Awesome service.
- Lois Kruessel
Product:
Eureka, MO
My Tecnician, Patrick Matthews did fine job fixing my garage door. He was on time, courteous, knowledgeable and explained the process as he did his work. Patrick Matthews represented Precision very well....highly recommend Patrick / Precision for garage door repair.
- Brian Weider
Eureka, MO
Wonderful company and Mike was on time, courteous and knowledgeable.
- Mike Chervitz
Hey Thanks Mike!!! We love our 5 Star reviews and they are very important to us. It lets us know that we are providing the service our customers deserve. Love it! Take care. Clark
Product:
Eureka, MO
Shawn was terrific. Saw the issue replaced the keyless entry pad . He was early to get the job done and very knowledgeable. You are my go to garage door company and I will refer you to my friends. Thanks so much
- Donna Schoen
Hello Donna, I hope all is well in these crazy times. Thank you for taking the time to give us a 5 STAR REVIEW!!! We love them and work every day to get them. Take care Clark
Eureka, MO
Professional, quick, and friendly!
- Warner Chandler
Eureka, MO
Chris was great! He found the problem & it was fixed in no time! Very pleased with the service.
- Barb
Eureka, MO
$40 each for lift cables seems pretty expensive. Price of torsion spring was reasonable and labor was also reasonable.
- Randy Chamberlain
Product:
Eureka, MO
If I could give more than 5 stars I would. The service was timely. The technician, John Nair, was very professional. He explained the needed repairs completely and answered all my questions while performing the service.
- Ernie Walker
Product:
Eureka, MO
Warranty replacement for faulty opener done professionally by Adam. Glad your company’ stands behind its products sold.
- Lou Fehr
Hello Lou and thank you for the 5 STAR review!!!! We stand by our work and any promise we make. We do that to make sure our customers are happy and will return to Precision for their future garage door needs. Please let us know if there is anything else we can do for you. Take care! Clark
Eureka, MO
Bait and switch beware!!!!!!! Said 200 sent a guy changed to 400!!!! Beware
- Michael Pickens
Hello Michael, Thank you for the 5 Star review. I see you believe thought there was a difference in the amount charged. Sorry for the confusion. I will review/listen to the call-in and see what was said. Our operators should have told you that "springs start at $199.99 and go up from there."Our techs have all types of springs on their trucks so they should have been available. Let me check and I will respond later. ....I see you declined the service to be completed. Please let us know if there is anything else we can do. (The call-in operator did properly alert to the spring cost but that can be confusing)
Eureka, MO
Technician was prompt, courteous and professional. He explained the service he was performing thoroughly. (Installing a new keypad) We forgot to ask about a senior citizen discount since we are over the age of 65. Is it too late to apply for one? We give the company and the whole experience a 5-star rating. We will definitely call again when needed.
- Deborah Naeger
Hello Deborah, I will have our accounting department reach out to you and apply your senior discount. Thanks
Product:
Eureka, MO
On time and knowledgeable. Would use again.
- Angela Rollins
Eureka, MO
Your reviews on Google led me straight past your competitors and to you. Very happy with our tech and with the service we recieved. He was 2 hours early and done in 20 minutes. He greased and adjusted the chain as well. Thank you Precision!
- Adam Jones
Thank you Adam for the very nice 5 Star review. It makes us happy when our customers are happy. It is our #1 priority. Take care and we will let your tech know.
Eureka, MO
Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
- Bobbie Brown
Thank you for the nice review. I will pass it on.
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Absolutely the best service from start to finish. No one wants to have issues with their garage door let alone trying to schedule a repair. The whole process went smoother than expected. Great service. Karen took my call, listened to my concerns, scheduled my repair promptly and was super nice. Will was the technician that came out and professionally corrected my problem. He was very knowledgeable, courteous and quick. The only company I will use going forward will be Precision.
- Maggie Marbs