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Read what people are saying
about Precision Garage Door in:

Metro East Area, IL

Precision Garage Door of St. Louis
has received 73 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star; impressed with the website. Gave me all the information I needed. Scheduling an appointment and appointment follow-up worked well. The technician (Brent Gregory) was knowledgeable, found the problem quickly and explained my options thoroughly. Very satisfied
Jim Rotter
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

3rd Time I have used them in 8 years. Always courteous and professional.
Brian T
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very professional and easy to work with. I would highly recommend their services!
Mary Lowe
A Response from: Clark Wolfsberger

Hello Mary and thank you for the very nice 5 Star review!! Brent is our new Service tech and is lighting it up! We are so glad that he fulfilled all your needs and you were satisfied with the work done. Thank you and take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service-The techinican was very professional, explained the process, explained the work after completion and Iam very satisfied. If I need any further service in the future, I. will definitely call Precision . Thanks again for your prompt response and service
Kenneth Skiles
A Response from: Clark Wolfsberger

Thank you Kenneth for the 5 Star Review!!! I will alert Joel as he too will be excited. We consider ourselves a customer service company that repairs doors. Take care. Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with your service! Joel was friendly and knowledgeable. We had to get our opener replaced, deciding that was the best option.we give him 5 stars!
Phil Achenbach
A Response from: Clark Wolfsberger

Thank you Phil for the 5 Star review!! We make it our goal to try to the best and try to get better each day. We like to think of ourselves as a customer service company that fixes garage doors. Take care. Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was awesome. He had everything he needed in his truck… And after properly assessing the situation he knew exactly what was needed. We were very pleased.
Tammy B
A Response from: Clark Wolfsberger

Hello Tammy and thank you for the excellent 5 Star review. It always makes us feel good when our customers are happy. Take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a wonderful job of repairing my garage door. Technician was courteous and very knowledgeable and did the repair quickly. I would recommend them highly.
Karen Pusczek
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call was completed by Joel Rife and he went above and beyond to check not only the one issue I had but all mechanics of both new doors and openers! He called and discussed what and why he had adjusted as warranty work.
Rick littmann
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. New garage door opener installed in less than 24 hrs on a weekend. Very professional & courteous.
Greg Schrader
A Response from: Clark Wolfsberger

Greg, THANK YOU for the 5 Star review!! We understand that if the customer is happy the rest will take care of itself. We work hard making sure that the customer is truly satisfied and will go over and above to make sure. Thank you and welcome to the Precision family. Take care

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was super: courteous, professional and complete.
Sylvia Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn was profession, friendly and knowledgeable. I will be using their service again.
Regina Carllile
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cheaper and nicer. The persons I spoke to at the other 2companies were not customer oriented by the sound of it on the phone.
Juanita Trout
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam did a great job. Very professional, very pleasant and fixed our garage door in no time. I would recommend this company to anyone who wants quality work. Thank you Adam for performing a great job.
Mike and Mary Roberts
A Response from: Clark Wolfsberger

Hello Mike and Mary, Thank you for the 5 Star review!!!! I will alert Adam because he too will be proud and happy with your review. He may even earn a little praise at our Thursday meeting! Thank you for taking the time to provide a review. Take care Clark

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn did an excellent job in repairing my garage door. He arrive at the scheduled time, easily diagnosed the fix and did it. Additionally, he replaced the the seal on the bottom of the door. He was friendly, very courteous and extremely knowledgeable. I'm hoping I have no future problems but if I do, I'll call Precision first.
Paul Mast
A Response from: Clark Wolfsberger

Hello Mr. Mast and thank you for the excellent review. 5 STARS!!! Love it. I will tell Shawn as well. He will love knowing he was a help to you. Take care Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the service I received from Precision Garage Door Service. My garage door spring broke on a Saturday afternoon; I reached out to Precision by their online service and an appointment was scheduled for the next day...on a Sunday! Chris arrived on time, explained the entire process and what needed to be done and the cost before he began. My garage doors now function better and are quieter than they did when first installed! I don't say this very often, but this company exceeded my expectations! Would recommend very highly!
Michael Barkoviak
A Response from: Clark Wolfsberger

Yipppeeee! Thank you for the awesome 5 Star review. We love it when our customers are happy with the service we provide. We work hard to fix the door RIGHT the first time and fix everything that is needed. Others want to fix just enough to have customers calling back in a few months to fix something else...we want to to fix it all at once so there isn't another service and labor fee paid by the customer. Only seems fair. Thanks again and take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! I had a broken spring and had it replaced. A co-worker recommended Precision to me and I am glad he gave me the contact info. When technician, Joel, arrived he was very professional, courteous, fast and pleasant to talk with. Very knowledgeable in answering questions I had as well as helpful in providing tips and safety issues. Definitely would recommend Precision to others. Thank you.
MaryEllen
A Response from: Clark Wolfsberger

Thank you MaryEllen. We take pride in our service and feel we have the best techs in the business. Let us know if there is anything else we can do for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I really like the look of the new garage doors, the keyless entry, the on-off lights, etc. There was a delay in set-up due to the company mis-measuring during trip #1. The doors are not noise-less by any means BUT much less noise than the doors that were replaced. Overall, I am satisfied!
Kathy Maclaughlin
A Response from: Clark Wolfsberger

Wow! thanks and I am so glad you are loving your new door. Let us know if you need any followup. Take care

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast repair and reasonable price.
Kelly Dumas
A Response from: Clark Wolfsberger

Hello Kelly, so glad you were happy

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and courteous. Even called to see if he could arrive early! Very satisfied customer.
Brian Lilly
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Request for service: Door will not stay in the up position when operator disconnected from door. This was a replacement spring when the new door was installed (it worked OK). The operator wasn't functioning at all when your technician arrived. Once the spring was tensioned, all the quirks went away. It was as if the operator was confused and lost it's way. I did mess with adjustment, but that was several months prior. I installed the operator in 2002. I'm currently 70 years old with a bum leg and not inclined to work on a ladder adjusting springs. I'm pleased with the quick fix your technician provided. *****
Richard Zimmerman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris and Dan arrived on time, inspected the damage to the door, provided options for repair. The work performed was proficient and the guys were professional. Price was okay.
Terry Jordan
A Response from: Clark Wolfsberger

Hello Mr. Jordan and thank you for the very nice 5 star review. When we hear "5 stars," we hear angels singing because we work very hard to make sure our customers are happy. Thank you and take care.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very pleasant addressed my concerns fixed the garage door. I’ll give them five stars
Michelle Dickneite
A Response from: Clark Wolfsberger

Michelle, Joel, your service tech and I both thank you! We love the 5 star reviews and work hard every day to receive them. I will alert Joel of your review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was on time and very professional. Explained all options extremely well and did excellent work in a timely manner. Definitely recommend!
Collin Woodside
A Response from: Clark Wolfsberger

Collin, Thank you for the very nice review. We love them and strive for them every day. We are not happy until you are happy.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In and out in 39 minutes. Joel was fantastic... Friendly and professional. Very clear about options and was able to fix with the less expensive option. I am completely satisfied and will recommend this service to anyone I know. Thanks
Marybeth Hale
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and professional service.
Leah Alexander
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and courteous !! Made time to come out on a Sunday when we were scheduled for Tuesday afternoon!
Jeff Raftery
A Response from: Clark Wolfsberger

Thank you Jeff and I am glad we could make your Sunday time for you. We want nothing more than to make our customers happy...the rest will happen.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed by the professionalism and promptness of the technician that came out to look at my garage door. He was very informative and not at all pushy in making a quick decision.
Diana Voegele
A Response from: Clark Wolfsberger

Thank you Diana for the kind words. I will pass this on the Jason as he too will be happy. Please let us know if there is anything else we can do.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe
Joseph Peacher
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating. Very professional, but at the same time, sensitive to the needs of the customer. Very efficient. Thank you for your response to my emergency in just a timely manner.
Diane Webb
A Response from: Clark Wolfsberger

Diane, thank you for taking the time to fill out a review. We are so glad you were happy with your service and please let us know if there is anything else we can do. Take care

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

????Liars and cheats.....that what you get when you call Precision. They came out and destroyed my top section of my garage door. They said they would only fix it if I bought a $420 garage door opener from them. With all the added fees, they wanted $650 to change out my garage door opener. You can buy the exact same opener for $200 on Amazon and $225 at Home Depot. They are rip off scammers and should not be trusted. HORRIBLE SERVICE. They haven't heard the last of this situation. They still owe me a new garage door section.
Michael Hayes
A Response from: Clark Wolfsberger

Hello Mr. Hayes, I am sorry for your frustration. I will call you to figure this out with you. I believe there has been a miscommunication. We did damage you top section after the opener failed to stop and reverse after meeting with an obstruction. We did let you know that we will replace the top section for free but would not hook it up again to your opener because the same outcome would occur. We never said that you had to buy an opener from us or had to buy one form us to get the free panel. I think that's the biggest miscommunication. I do believe that if you checked out the differences (Parts and Warranty) between our openers and the ones sold at retailers you would understand the price difference. We would be happy to install any Opener you purchased outside and the new free panel at the same time. I know that Mike our office manager and Jim our GM have both reached out to you and you have talked to Jim. We have left a couple messages at your house. You had told them that you have two jobs and that you would not be able to answer the phone during the day and for us to leave a message. We will contact you again see how best we can help you and feel better about your experience with us. Thank you

Service Provided:
Garage Door Opener Repair
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