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Read what people are saying
about Precision Garage Door in:

Metro East Area, IL

Precision Garage Door of St. Louis
has received 58 reviews, averaging 4.91 Stars:
Review:

Great service! I had a broken spring and had it replaced. A co-worker recommended Precision to me and I am glad he gave me the contact info. When technician, Joel, arrived he was very professional, courteous, fast and pleasant to talk with. Very knowledgeable in answering questions I had as well as helpful in providing tips and safety issues. Definitely would recommend Precision to others. Thank you.
MaryEllen
A Response from: Clark Wolfsberger

Thank you MaryEllen. We take pride in our service and feel we have the best techs in the business. Let us know if there is anything else we can do for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I really like the look of the new garage doors, the keyless entry, the on-off lights, etc. There was a delay in set-up due to the company mis-measuring during trip #1. The doors are not noise-less by any means BUT much less noise than the doors that were replaced. Overall, I am satisfied!
Kathy Maclaughlin
A Response from: Clark Wolfsberger

Wow! thanks and I am so glad you are loving your new door. Let us know if you need any followup. Take care

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast repair and reasonable price.
Kelly Dumas
A Response from: Clark Wolfsberger

Hello Kelly, so glad you were happy

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional and courteous. Even called to see if he could arrive early! Very satisfied customer.
Brian Lilly
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Request for service: Door will not stay in the up position when operator disconnected from door. This was a replacement spring when the new door was installed (it worked OK). The operator wasn't functioning at all when your technician arrived. Once the spring was tensioned, all the quirks went away. It was as if the operator was confused and lost it's way. I did mess with adjustment, but that was several months prior. I installed the operator in 2002. I'm currently 70 years old with a bum leg and not inclined to work on a ladder adjusting springs. I'm pleased with the quick fix your technician provided. *****
Richard Zimmerman
Service Provided:
Broken Garage Door Spring Repair
Review:

Chris and Dan arrived on time, inspected the damage to the door, provided options for repair. The work performed was proficient and the guys were professional. Price was okay.
Terry Jordan
A Response from: Clark Wolfsberger

Hello Mr. Jordan and thank you for the very nice 5 star review. When we hear "5 stars," we hear angels singing because we work very hard to make sure our customers are happy. Thank you and take care.

Service Provided:
Garage Door Repair
Review:

The technician was very pleasant addressed my concerns fixed the garage door. I’ll give them five stars
Michelle Dickneite
A Response from: Clark Wolfsberger

Michelle, Joel, your service tech and I both thank you! We love the 5 star reviews and work hard every day to receive them. I will alert Joel of your review.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Joel was on time and very professional. Explained all options extremely well and did excellent work in a timely manner. Definitely recommend!
Collin Woodside
A Response from: Clark Wolfsberger

Collin, Thank you for the very nice review. We love them and strive for them every day. We are not happy until you are happy.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

In and out in 39 minutes. Joel was fantastic... Friendly and professional. Very clear about options and was able to fix with the less expensive option. I am completely satisfied and will recommend this service to anyone I know. Thanks
Marybeth Hale
Service Provided:
Garage Door Repair
Review:

Fast and professional service.
Leah Alexander
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very prompt and courteous !! Made time to come out on a Sunday when we were scheduled for Tuesday afternoon!
Jeff Raftery
A Response from: Clark Wolfsberger

Thank you Jeff and I am glad we could make your Sunday time for you. We want nothing more than to make our customers happy...the rest will happen.

Service Provided:
Broken Garage Door Spring Repair
Review:

I was very impressed by the professionalism and promptness of the technician that came out to look at my garage door. He was very informative and not at all pushy in making a quick decision.
Diana Voegele
A Response from: Clark Wolfsberger

Thank you Diana for the kind words. I will pass this on the Jason as he too will be happy. Please let us know if there is anything else we can do.

Service Provided:
Garage Door Repair
Review:

Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe
Joseph Peacher
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 star rating. Very professional, but at the same time, sensitive to the needs of the customer. Very efficient. Thank you for your response to my emergency in just a timely manner.
Diane Webb
A Response from: Clark Wolfsberger

Diane, thank you for taking the time to fill out a review. We are so glad you were happy with your service and please let us know if there is anything else we can do. Take care

Service Provided:
Garage Door Repair
Product:
Springs
Review:

????Liars and cheats.....that what you get when you call Precision. They came out and destroyed my top section of my garage door. They said they would only fix it if I bought a $420 garage door opener from them. With all the added fees, they wanted $650 to change out my garage door opener. You can buy the exact same opener for $200 on Amazon and $225 at Home Depot. They are rip off scammers and should not be trusted. HORRIBLE SERVICE. They haven't heard the last of this situation. They still owe me a new garage door section.
Michael Hayes
A Response from: Clark Wolfsberger

Hello Mr. Hayes, I am sorry for your frustration. I will call you to figure this out with you. I believe there has been a miscommunication. We did damage you top section after the opener failed to stop and reverse after meeting with an obstruction. We did let you know that we will replace the top section for free but would not hook it up again to your opener because the same outcome would occur. We never said that you had to buy an opener from us or had to buy one form us to get the free panel. I think that's the biggest miscommunication. I do believe that if you checked out the differences (Parts and Warranty) between our openers and the ones sold at retailers you would understand the price difference. We would be happy to install any Opener you purchased outside and the new free panel at the same time. I know that Mike our office manager and Jim our GM have both reached out to you and you have talked to Jim. We have left a couple messages at your house. You had told them that you have two jobs and that you would not be able to answer the phone during the day and for us to leave a message. We will contact you again see how best we can help you and feel better about your experience with us. Thank you

Service Provided:
Garage Door Opener Repair
Review:

My niece suggested your product. Service man was on time, polite and did a thorough job.
Bunte Ellison
A Response from: Clark Wolfsberger

So cool to hear of this referral and the 5 star review. This let's us know that we are doing it right and will continue to try and improve.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service was quick and Adam was very polite and knew exactly what he was doing. We are very pleased with Precision door service and will use them in the future.
Misuk Kim
A Response from: Clark Wolfsberger

Excellent! Thank you for the nice review....I will let Adam know

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was great arrived on schedule and they were quick with the repair/replacement job.
Toni Warren
A Response from: Clark Wolfsberger

Thank you for the nice 5 star review. Have a great summer

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Quick response (the next day). Joel was friendly and polite. No pushy up selling, just gave all the options. All repairs were done quickly and how to use the new equipment was well explained. Everything works perfectly(and there were multiple issues). Have used other garage door repair companies and Precision Garage was far and away the best service we’ve received. Would absolutely recommend!
Maureen A.
A Response from: Clark Wolfsberger

Thank you Maureen! We love our 5 Star review but we love that our customers are happy even more. Thanks for taking the time to review us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Quick, honest service.
Al Orelt
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

The young man that came out to correct an issue with the motor unit did a swift and excellent job correcting the issue and answered the few questions I did have about the work being done. I was very pleased with the work ethic and professionalism of the technician.
Robert Keefe
A Response from: Clark Wolfsberger

Mr. Keefe, thank you for the nice 5 Star review. I will let Justin know of your review as he too will be happy. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Review:

I had only a small problem -- the keypad opener wasn't working & my attempts to re-set it didn't work either. Your technician figured it out quickly. I particularly appreciate your prompt service response & the fact that your technician was thoroughly professional, cheerful, and quick. :) Thanks
Jeanne Aguirre
Service Provided:
Garage Door Opener Repair
Review:

Within 2hrs of contacting Precision Door about having someone to come to our house to evaluate our non-functioning garage door and the possibility of having a new garage door installed, Jason showed up on time. The receptionist I spoke to worked with me to give a appointment time that worked with my schedule and Jason was outstanding in accessing the problem and working with us to get the garage door open so my wife could get her car out plus he took the time to answer our questions and to offer his professional opinion when we asked. The entire process has been outstanding and would recommend Precision Door to anyone who's in need of a garage door replacement or repair. approximately
Joseph Tracy
A Response from: Clark Wolfsberger

Joseph, Thank you for the very nice review. I will alert Jason and compliment him as well. We strive to make sure our customers are as happy as possible. Take care

Service Provided:
Install Garage Doors
Review:

I had two garage doors installed. The installation work was very professional! Sean kept the area where he worked very tidy. Thanks Sean! Also, the doors come down quieter and softer. I like that!
Norberto & lita Lagazo
A Response from: Clark Wolfsberger

Thank you for the very nice review. I will pass this along to the Tech. He will be happy to hear that you are happy with his work. Let us know if there is anything else we can help you with....Take care Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Exceptional tech was sent to my house today. Extremely friendly and highly knowledgeable. Thank you for your time and dedication. I will highly recommend you all to my friends. Great customer service, thanks again. Definitely 5 stars!! Alexander Shaw III
Alexander Shaw
A Response from: Clark Wolfsberger

Mr. Shaw, thank you for the excellent review. We are so happy that you are happy...that's our main goal.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I was very happy with the service and professionalism of Joel and the folks at Precision. From making the appointment to the actual repair of the garage door, this was a smooth and easy process. Joel took the time to really diagnose the problem (the door raising and lowering was erratic) and discovered a short in the wiring that necessitated new wires and a new opener. He also checked the sensors and lubricated the tracks and springs, so the door is quieter and smoother now - even put a new light bulb in the motor unit for me. I thought the cost was very reasonable. I'm keeping this phone number!
Pat White
A Response from: Clark Wolfsberger

Thank you PaT for the nice review. We will pass along your review to the Tech, he will love to hear it.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

My experience with Precision was very pleasant & professional. They were on time and helpful in helping me choose and install my new garage door. It looks beautiful and I have already gotten several compliments and it’s was only installed a few days ago!!
Paula Thouvenot
A Response from: Clark Wolfsberger

Thank you for the nice review. We try hard everyday to make our customers happy.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

So glad Precision came out and fixed my garage door on a Saturday! John was so nice and explained everything to me. I would recommend Precision to anyone and I would use them again.
Maureen
A Response from: Clark Wolfsberger

Thank you Maureen. We work hard to make our customers happy and try everyday to improve. Thanks for the 5 star review.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision was “spot-on” in repairing garage door roller covering. Joel, saw the concern I had and explain the next plan of action to repair or replace. I was pleased with the repairs. Thank you -Nancy F.
Nancy F.
A Response from: Clark Wolfsberger

Thank you Nancy F for the nice 5 star review. We love them!

Service Provided:
Garage Door Repair
Review:

I had an emergency repair of a spring that had my truck trapped in my garage! I called Precision and Joel was out in about an hour! He walked me through the options and he got to work. His service was excellent and he did the job quickly!
Matt Scobbie
A Response from: Clark Wolfsberger

Thank you Mr. Scobbie for the nice 5 Star review. We pride ourselves on customer service and love it when we meet and exceed expectations. I will pass along the review to Joel. He loves it when his work is recognized. Thanks Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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