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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Louis
has received 569 reviews, averaging 4.92 Stars:
Review:

I have been using Precision for the last 5 years. The service is always reliable and on time. John Nair the technician I had today, as all the other technician's was reliable and listed the options. Thanks again for the remarkable service Jason Hemann
Hemann
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would highly recommend your business to family and friends. Your technician Dan did a great job overhauling our 24 year old garage door. it now operates like a new one.
Jerry Supp
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Tech came to address problem. What he told me I had to do was call an electrician to address receptacle problem. Electrician came plugged in opener to an extension cord into another receptical and opener still malfunctioned. So that tells me opener problem not receptical problem. So after this lesson of service charge for no service you all basically lost out on garage opener sale! Just really not happy about the whole experience.
Sharon Sweeney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Chris Newman was out to look at our garage door today, and he did an excellent job. I have been with Precision Door for a couple of years and I would recommend this company to all.
Sandra Meyer
Service Provided:
Garage Door Opener Repair
Review:

Adam, the service technician, was was early! When does that that happen? He diagnosed the problem with my existing opener quickly and explained it to me clearly. I purchased a new opener from him and he had it installed in 40 minutes. Excellent service; excellent work. I'd definitely recommend Precision.
Kumming
A Response from: Clark Wolfsberger

Hello and a big thank you for the nice 5 Star review!! We pride ourselves on providing the best possible service to our customers. We understand that if the customer is happy the rest will fall into place. That is where we focus most! Thank you again and welcome to the Precision family. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service. New garage door opener installed in less than 24 hrs on a weekend. Very professional & courteous.
Greg Schrader
A Response from: Clark Wolfsberger

Greg, THANK YOU for the 5 Star review!! We understand that if the customer is happy the rest will take care of itself. We work hard making sure that the customer is truly satisfied and will go over and above to make sure. Thank you and welcome to the Precision family. Take care

Service Provided:
Garage Door Opener Install
Review:

Tech was very knowledgeable and definitely listened to my concerns before making recommendations.
Sean Nottingham
A Response from: Clark Wolfsberger

Hello Sean, I am so happy that your found Precision the company we strive for each day. Thank you for the 5 Star review!!!!! I will tell Adam, your tech, as he too will be happy. Take care

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Called last nite. Appt this morning. Set up repair. So far GREAT!
Christine Niebrugge
A Response from: Clark Wolfsberger

Hello Christine. Thank you for the very nice 5 Star review!! We love them!

Service Provided:
Garage Door Repair
Review:

Prices too high! Shawn is a nice guy, seems to know his stuff, although I am a bit perplexed about the "LED bulb fries the motor" epidemic...several garage door pro's I check with know nothing about it. Maybe they are just not in the know. I guess I am a case in point to prove it. Again, 3 other sources I checked with on the work I still need done are all lower than Precision, and 2 were FAR lower, and for better equipment. So, I will never recommend your firm to anyone.
Mike Dumm
A Response from: Clark Wolfsberger

Hello Mike, I will call you so we can go over your experience and help us learn how we can improve. I will tell you that it is true that the new LED bulbs fry and disrupt the logic boards in the operators. I agree it is strange but true. The new operators now can accommodate the LED bulbs. As far as the pricing, we can discuss when we speak but it is surprising that the others had better equipment because we have the best in the industry..Our high cycle springs are 100,000 cycles where others are 25,000 cycles, our rollers are enclosed to prevent dust, crime and moisture that can weaken and cause friction and poor rolling, our cables are thicker and contain more strands to improve strength and longevity. Mike, thanks for the input.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

outstanding!!!
Barb Allhoff
A Response from: Clark Wolfsberger

Thank you Barb!!! We love your review!

Service Provided:
Garage Door Repair
Review:

I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.
Sue Hellebusch
A Response from: Clark Wolfsberger

Thank you Sue for the excellent review. I will pass this on to Joel as he too will be very happy. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had a lot of issues going on... check BBB Aplus rating started reading reviews and call set my appointment to fit my schedule ....they call before arriving with a pic of your Tech. my wife was very pleased with that...Dan McDonnell was the Tech he explained what was going on what needed to be replaced....had the old thing sounding like new again....everything that needed replaced was right on the truck!! Thank you for a job well done Dan!!! thank you Precision !!
Robert Bone
A Response from: Clark Wolfsberger

Thank you Robert !!! I ma glad your did your research before calling us. We are proud of our reviews and work hard to make sure the customer is happy. If we do that, the rest falls into place. Take care

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mike was amazing. He arrived promptly and even greeted my dog. :) He was very patient with me when I couldn't decide between two colors, even pulling up the app and going over colors and window options with me again and again. After months of looking for a garage door, I have finally made a decision. I look forward to having you install my new door!
Christina Stamelos
A Response from: Clark Wolfsberger

Christina, Wow! Thanks for the 5 star review! We are so glad you had a nice experience with Mike. He loves making people happy and wants to make sure they receive everything they deserve. I will pass this along to him as he too will be happy to hear of your experience. Thanks again and take care. Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Amazing work! Great pricing! Shawn and Jeffery were very helpful and we will for sure be using you again if we ever need anything else done!!
Nicole Kean
A Response from: Clark Wolfsberger

Nicole, welcome the family! We work hard for our 5 star reviews but they come easy when we focus on the customer. Thats our goal. Take care Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Shawn did a great job installing a new opener and making sure everything was top notch. In an hour or so he had everything taken care of and working again. He was very professional and did some great work. The garage door has never opened so well.
Jeremy Ferguson
A Response from: Clark Wolfsberger

5 Star Review!!!! Thank you. We are so happy that you are happy. It is what drives us.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Chris called me to let me know when he would be here. When he arrived he gave me 3 quotes. 1. To replace the springs. 2. To replace the springs and 3 bearings. 3. To replace the springs, 3 bearings and cables. I chose 3 for the 7 year warranty, $113.00 discount. I also received a $15.00 internet discount for a total of $748.72. I did not know that my center bearing was plastic. The new rollers have 13 ball bearings and nylon covers on the rollers. The door is has been noisy since the builder installed it. It is very quiet now. Chris was courteous and completed the job in and hour and 15 minutes including the estimates. I recommend Precision Overhead Garage Door Service to anyone who needs their garage door serviced.
Dan Jacobsmeyer
A Response from: Clark Wolfsberger

Thank you Dan for the 5 star review. Chris is one of our top techs. He prides himself of making sure the customer is happy. Customer always comes first at Precision . Take care Clark

Service Provided:
Garage Door Repair
Product:
Springs
Review:

SHAWN, A REAL CREDIT TO YOUR TEAM *****
John Unangst
A Response from: Clark Wolfsberger

John, THANK YOU!!! We love our 5 Star reviews. We are so glad that Shawn gave you the type of service we work so hard to provide. He is a great tech and I am glad your were satisfied. I hope you keep us in mind with your future garage door needs. Take care, Clark

Service Provided:
Garage Door Opener Repair
Review:

Warranty replacement for faulty opener done professionally by Adam. Glad your company’ stands behind its products sold.
Lou Fehr
A Response from: Clark Wolfsberger

Hello Lou and thank you for the 5 STAR review!!!! We stand by our work and any promise we make. We do that to make sure our customers are happy and will return to Precision for their future garage door needs. Please let us know if there is anything else we can do for you. Take care! Clark

Service Provided:
Garage Door Opener Repair
Review:

The work was done very professionally and Jamey the tech is just an all around nice guy who seems like he loves his job. I have felt like lately no one in the service industry has any pride in their work but Precision has done a good job of finding and retaining people who do.
Mark Nelson
A Response from: Clark Wolfsberger

Hello Mark and a big thank you for your 5 Star review!! We too find that many service companies have lost their pride in their work and customer service. We do our best to take pride in our work and customer service. Our Techs or the best! It should never go out of style. Thanks again and take care. Clark

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Daniel was able to diagnose our problem very quickly and repaired our garage remotes. Who would have thought that the LED light bulbs in the garage door system remitted with a chip inside of the bulb a radio signal that interferes with the remote signal. He removed the light bulbs and was able to program the remotes and key pads. Great work Daniel!!
Kevin McGaughey
A Response from: Clark Wolfsberger

Hello Kevin and thank you for the very nice review. Yes, its crazy that a light bulb can mess with the signal. The newer openers produced will have some updated so that doesn't happen anymore. Thanks again for taking the time to fill out a review. Take care Clark

Service Provided:
Garage Door Opener Repair
Review:

I checked on line and read you had good service and good name
John Standard
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

John did an excellent job repairing our garage door. Knew what he was doing and did it in an respectful courteous way
Dan Kleypas
Service Provided:
Garage Door Repair
Review:

Chris was very efficient and did an excellent job fixing my garage door.
Emily
A Response from: Clark Wolfsberger

Wow!!! Thank you Emily for the 5 Star review. So glad you are happy with your Precision door experience. We try hard every day. Chris will love it too. Take care, Clark

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

My brother did a search to help me out. He came up with this. Had problem with opening and closing garage door - especially opening. As it turned out, no repair was needed, however I receive new remote to make easier the opening of the garage. My original remote was very old and more limited to the distance from where you can click it to open. The worker was very nice.
Diane Calcagno
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Fast! Polite! Problems Fixed! What more can I say.
Rick Sennewald
A Response from: Clark Wolfsberger

Hello and thank you for the most excellent 5 star review! We love them and work hard to get them. Please let us know if there is anything else we can do for you. Take care, Clark

Service Provided:
Garage Door Repair
Review:

Had a broken spring on my door. My technician Joel Rife was on time and listened to what my issues were with the garage door. He then explained to me everything that he was going to inspect that involved the door. Before he left he made sure that all my questions were answered. Very good company.
Tim Schumacher
A Response from: Clark Wolfsberger

Hello Tim and thank you for the most excellent 5 Star review!!! We believe that there is nothing more important than the customer and the service we provide them. You do that right and the rest will fall into place. Thank you for taking the time to let us know. Take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They were willing to come out same day but with work they had weekend option. Mike the tech was very friendly and helpfully. Whole experience was amazing!
Marc and Denise Harris
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Joel was super: courteous, professional and complete.
Sylvia Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Prompt arrival. Called cell phone to give us a heads up. Replaced parts and warranted them. Chris was great.
Larry Wilson
Service Provided:
Garage Door Repair
Review:

I was very happy with the service provided. John, the service technician, was professional and very informative. He arrived promptly at the appointment time, discussed my options and worked efficiently. He answered all my questions. I will use Precision for all my garage door needs in the future. I recommend them to anyone that needs garage door or opener service.
Charles Feldman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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