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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Louis
has received 633 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is definitely a 5 , Have had them coming for over 15 yrs of more with old garage door repairs and purchase of new garage door , and yearly garage door maintenance , everyone repair technician had been overly nice and very knowledgeable and had done a great job ! We have had friends have them out , and have been very happy also ! Will continue... to have them service our garage door and opener for years to come ! Very Happy and satisfied customers ????????! And. Joel was awesome today !! 10 on our scale ! Very nice to work with????We have you guys come out and service dud tune up every year !
Pam Stephens
A Response from: Clark Wolfsberger

Yippppeeee! We love our 5 Star review all most as much as we love return customers for over "15 years". Thank you thank you thank you. Please let us know if therein anything else we can do for you and we look forward to helping you in the future. Take care! Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was very helpful and knowledgeable. He knew all the problems I was having. I want him every time I need service. As far as your company goes though, 10$ military discount is pretty cheap.
Tim Bright
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

3rd Time I have used them in 8 years. Always courteous and professional.
Brian T
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Would definitely recommend this company. They were prompt in responding to our request and the Technician Chris as great to work with, professional and friendly! And is work was excellent! I would give Chris and Precision an A+ and 5 Stars!
Joan Herman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 20 year old garage door opener died on Saturday afternoon. I called Precision at 4pm on Saturday. I had an appointment schedule for 4pm on Sunday. The technician arrived at 3:30, replaced the opener and was finished by 4:30pm. No need to take any time off work!!
Ken Ludwig
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

STAY AWAY! HUGE BAIT AND SWITCH COMPANY!! I waited an extra day to get their quoted price which was 100 less than other quotes, but when the guy got there he more than DOUBLED THE QUOTE! They would not honer their quote after several calls with the company and a tgalk with the repair guy. Owner is a real pr__k! \Talked to me like I was a piece of trash and couldn't care less what I was quoted and was REAL OBNOXIOUS on the phone. Would never even THINK about doing business with this company again. STAY AWAY!! HUGE BAIT AND SWITCH COMPANY!!
Rick Evans
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was quite disappointed with the service received today by the technician, Keith. He was brief, flippant and barely spoke directly to me, as the customer. His response to my broken belt on my (aged) garage door opener was that it would most definitely be replaced. He never once referenced the fact that the belt was, in fact, under lifetime warranty with the company. He immediately led with the expensive repair of replacing he entire unit and likely the structural beams, as well. He kept walking back and forth to his truck, then was chewing on a piece of blue plastic, making it hard to understand what he was saying. When it came time to sign information on the Ipad, he was less than informative on what I was signing my name to; I had questions which seemed to frustrate him. I will not be using your company in the future and will make certain my friends and neighbors do not either.
Rebecca Jones
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating. Outstanding service and professional technician. I would recommend Precision to anyone who needs work on a garage door. John Nair the tech was awesome.
Steve Lloyd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was prompt and professional, and I would recommend them to anyone. My service technician was kind, patient, and efficient, and I appreciate the great work!
Regina Rideout
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very professional and easy to work with. I would highly recommend their services!
Mary Lowe
A Response from: Clark Wolfsberger

Hello Mary and thank you for the very nice 5 Star review!! Brent is our new Service tech and is lighting it up! We are so glad that he fulfilled all your needs and you were satisfied with the work done. Thank you and take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, we had good service, technician was helpful and kind, was able to fix our garage door spring. Thank you.
Tina Licare
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service-The techinican was very professional, explained the process, explained the work after completion and Iam very satisfied. If I need any further service in the future, I. will definitely call Precision . Thanks again for your prompt response and service
Kenneth Skiles
A Response from: Clark Wolfsberger

Thank you Kenneth for the 5 Star Review!!! I will alert Joel as he too will be excited. We consider ourselves a customer service company that repairs doors. Take care. Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with your service! Joel was friendly and knowledgeable. We had to get our opener replaced, deciding that was the best option.we give him 5 stars!
Phil Achenbach
A Response from: Clark Wolfsberger

Thank you Phil for the 5 Star review!! We make it our goal to try to the best and try to get better each day. We like to think of ourselves as a customer service company that fixes garage doors. Take care. Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician, Brent was very professional in every way. He demonstrated a high level of expertise in his job and I feel like he offers 100 percent satisfaction to all of his customers.
William Duke
A Response from: Clark Wolfsberger

Hello Mr. Duke and thank you for the 5 star review!! I will high five Brent next time I see him for his great work. So happy that you feel the same. Thank you for using Precision Garage Door. Take care. Clark

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was awesome. He had everything he needed in his truck… And after properly assessing the situation he knew exactly what was needed. We were very pleased.
Tammy B
A Response from: Clark Wolfsberger

Hello Tammy and thank you for the excellent 5 Star review. It always makes us feel good when our customers are happy. Take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent Gregory the technician was knowledgeable and friendly and explained the whole process thoroughly.
Matt
A Response from: Clark Wolfsberger

Wow! Thank you for the 5 star review!! Brent is our new Service Tech and it looks like he is doing it right. So glad you were happy with your service. Please let us know if there is anything else we can do for you and take care. Clark

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was our tech and he did a very good job! He told us about the door opener and we were sold on the product!
Nora Olive
A Response from: Clark Wolfsberger

Hello Nora and thank you for the 5 star review! We are so glad Brent was able to provide the service your deserve. I will alert Brent as he too will be happy. Thanks for using Precision Door. Take care Clark

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job, Garage Coil Spring repair, was performed efficiently and to the highest standard of workmanship. Technician was knowledgable, polite and explained what needed to be done and the cost involved.
Rajiv Gupta
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

clean and neat installation
John Hynes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!
Julie Lancaster
A Response from: Clark Wolfsberger

Julie!!! Thank you for the 5 Star review. I love your short but to the point review. I agree! If we can provide "Great Service!" the rest will be just fine. Take care Clark

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was here at time scheduled, very personable and completed the job in no time with explanations along the way. Thank you so much.
Jo Kolkmeier
A Response from: Clark Wolfsberger

Hello Jo and THANK YOU for the 5 Star review. So happy you received the service you deserve. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended by a friend. We had a return call stating they would arrive between 12:00 - 2:00, Shawn arrived at 11:30, evaluated the problem with our garage door and gave us 4 options to chose from. We made our choice and he completed the job prior to 1:30. Shawn was professional and courteous. We were very pleased with the whole job.
Ken Brockmeyer
A Response from: Clark Wolfsberger

Hello Ken and a big THANK YOU for the 5 star review!!! We work very hard to make sure we do whatever is needed make the customer happy so I am glad you were all good with your experience. Welcome to the Precision family and take care. Clark

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had to have two service calls to repair my problem. I would especially like to compliment John who came to my house on a Sunday morning. He arrived right on time and explained what was needed...a new motor. He was very courteous and had the motor installed quickly. While the total dollar amount was more than I had hoped, I would call Precision again if needed. Please pass these remarks and a big Thank You on to John.
Barbara Brooks
A Response from: Clark Wolfsberger

Thank you Barbara and I will alert John to this review. He loves his 5 Star reviews and so do we. Thanks for choosing Precision. Clark

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star. Getting an estimate on a garage door. The technician was on time, knowledgeable and very pleasant to work with.
Virginia Windsor
A Response from: Clark Wolfsberger

Virginia, thank you for taking the time to fill out a review. We take them very seriously so we know how thew customer is being treated. We know if they are treated well and satisfied the rest will follow. Take care Clark

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. Joel was on time, kept me advised as job progressed.
Thurman
A Response from: Clark Wolfsberger

Hello Thurman and thank you for taking the time to fill out a review. We like to look at ourselves as a customer service company that fixes doors too. So happy you got what your deserved. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are pleased with the service from Precision. We've used them for several years now from broken springs to our new purchase. We appreciate their professionalism and no nonsense approach to understanding what we need and presenting what they have and can do. Mike asked what we needed and explained what Precision could do and had to offer. It made our decision easy.
Terry Henderson
A Response from: Clark Wolfsberger

Thank you Terry! 5Stars are what we work for because we know the rest will follow. Take care please let us know if there is anything else we can do for you. Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out, trouble shot the problem. Keith didn’t waste time, took care of the issue. Great job, great employee
Bill Granzow
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My problem was with the door opener. The wi-fi was not working at all. The remote, the wall switch, and the Homelink in my car were working fine. I just had no wi-fi connection. The tech that was assigned to my call didn't really understand the difference between the remotes and the wi-fi. Fortunatly, the person that was with him (I didn't get his name, but he was from Memphis and was doing some kind of training) knew right away that the problem was a bad logic board and that it needed to be replaced. Everything is working just fine now.
Donald Bowling
A Response from: Clark Wolfsberger

Hello Donald and thank you for the feedback. I am sorry you had a delay in your repair but glad we had a tech there to diagnose the problem and solve it. We do continual training throughout the year so we are constantly improving so this does not happen again. We believe we have theist techs in the business. I am a bit surprised that your tech did not recognize that quickly as he is a seasoned tech and has come across similar cases before. I will talk with him as well as give you a call to see if there is anything else we can do for you. Take care. Clark

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals
Albert Swanegan
A Response from: Clark Wolfsberger

Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called around 9:00am and repairman arrived around 1:00. Very professional and courteous. Will not hesitate to call if needed in the future.
Loyse Clay
A Response from: Clark Wolfsberger

Hello and thank you for the 5 star review!!! We understand that if we make the customer happy everything else will workout. Thank you for taking the time to do a review. Clark

Service Provided:
Broken Garage Door Spring Repair
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