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Read what people are saying
about Precision Garage Door in:

Chesterfield, MO

Precision Garage Door of St. Louis
has received 66 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door failed suddenly at 6pm on a Friday. I called the number on the website and was connected to a pleasant young lady who took my information and said “Brent” would he at my house between 8 and 10 am the next morning ... a Saturday. I received a call around 7:15 saying Brent would be there in about 45 minutes. When he arrived he analyzed the issue and went straight to work. The torsion vat on the 20 year old garage door had broken due to frozen bearings. Brent rebuilt the entire door replacing all parts that needed replacing ... not the drive. He also inspected the other door and replaced parts approaching failure. He was gone by roughly noon with both doors in great shape. The price was reasonable and the service was great. I would highly recommend this company ... and Brent.
James Pearce
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Arrived early, and fixed the problem really quickly.
Mike Gaire
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!
Caroline Waitulavich
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, easy, professional
Rita Nyhoff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work. Very professional and quick to get the job done. I appreciate the options provided in order to make the best decision.
Howard Kurop
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I secured an appointment for the following day. The technician called to say he was on his was. My garage door opener was repaired within 30 minutes. I was charged a fair price. Opener works. I recommend Precision.
Catherine Stenger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was on time and very professional. We reviewed the problem and he told me exactly how it would be remedied. After making the adjustment, Keith lubricated the bearings and checked all aspects of the unit. We purchased our current garage door from Precision several years ago. Today gave us another reason to be glad we did.
Michael Biondi
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith is very knowledgeable and did an excellent job. The service was fast an efficient!
Gary Gorsuch
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very thorough. Pointed out parts that needed to be replaced and was done with the job in an hour.
Kathi Knop
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company to work with. Reasonable price, great products, and exceptional service. You will not be disappointed!
Rod Curtis
A Response from: Clark Wolfsberger

Thank you Rod for the 5 Star review and the vote of confidence! It mean a lot to us and makes us feel good when we do it right. Customer is KING

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was friendly and efficient. He explained the needed work and did a great job
Barbara Gibson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew arrived within the expected time. He assessed the repair and finished in his time estimate. Andrew was also able to answer general questions I had. Overall a great experience.
Cynthia Millangue
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very professional and answered all of my questions.
Andrea Hutchings
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was awesome. It was a lot of work, but Joel was upfront and honest about everything. When I decide to replace my whole door, I'll use you guys as long as Joel is my guy. Thanks so much!
Andy East
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris Newman was punctual, polite, and friendly. He really knows his stuff. Precision was readily available to help me with my opener issues, and don’t charge extra for weekends! They will be my go to company from now on!
Marilyn Berry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

clean and neat installation
John Hynes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician John was actually early for our appointment which was awesome. He explained everything thoroughly and I really appreciated that. Won’t use any other company for my garage doors.
Roger Sadler
A Response from: Clark Wolfsberger

Hello Roger and thank you for taking the time to send a review....and a 5Star at that!!! I will let John know. Take care

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn was right on time and immediately assessed my problem with our overhead door. He explained the fix and gave me the estimate to repair it. I gave the ok and the fix was done. The door now operates perfectly.
Mike Boes
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed Garage door repair and your repairman, John Nair, recognized the problem immediately did a fantastic job on the repair and made a very Happy customer
Ted Barr
A Response from: Clark Wolfsberger

Howdy Mr. Barr, Thank you!!!! We work hard to make sure all our customers receive the treatment they deserve. Take care.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was in dire need to repair my garage door. I googled garage door repair and Precision was the first one that came up and I googled. They could hear my desperation and within a couple hours they sent a repairment who was extremelt knowledgeable and a very nice young man. I would highly recommend Precision Door to everyone who needs garage door repair
Carmen Viviano
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam, the service technician, was was early! When does that that happen? He diagnosed the problem with my existing opener quickly and explained it to me clearly. I purchased a new opener from him and he had it installed in 40 minutes. Excellent service; excellent work. I'd definitely recommend Precision.
Kumming
A Response from: Clark Wolfsberger

Hello and a big thank you for the nice 5 Star review!! We pride ourselves on providing the best possible service to our customers. We understand that if the customer is happy the rest will fall into place. That is where we focus most! Thank you again and welcome to the Precision family. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done very professionally and Jamey the tech is just an all around nice guy who seems like he loves his job. I have felt like lately no one in the service industry has any pride in their work but Precision has done a good job of finding and retaining people who do.
Mark Nelson
A Response from: Clark Wolfsberger

Hello Mark and a big thank you for your 5 Star review!! We too find that many service companies have lost their pride in their work and customer service. We do our best to take pride in our work and customer service. Our Techs or the best! It should never go out of style. Thanks again and take care. Clark

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt arrival. Called cell phone to give us a heads up. Replaced parts and warranted them. Chris was great.
Larry Wilson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and very timely. Technicians are very professional. I have been a customer for over 25 years.
Karen Browdy
A Response from: Clark Wolfsberger

Howdy Karen. Thank you for the awesome 5 STAR rating!!! We strive for the best possible service...glad you felt you received it......25 YEARS!!!! You are family Take care Clark

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was a good communicator and fixed the problem effectively and efficiently.
Jerry Ballesteros
A Response from: Clark Wolfsberger

Love the 5 Star review!!! Thank you for the vote of confidence. We love it when we make our customers happy. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was great, starting with being on time, explaining everything he was doing, and working fast and efficient to get the job done. I would definitely ask for him again in the future.
Randy Yeck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent all around. Good information on the phone before setting the appointment to look at garage door problem. Shawn, who then came over, was excellent in every possible way. Explained options, various pricing considerations, pros/cons, what he would recommend doing now, what could wait, etc. Ask for Shawn to help you! He was great. We would certainly look to use these guys again for any future garage door problem, upgrade, other needs, etc.
Doug Heller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)
Jim
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was very professional and got the job done very quick. Gave me the options and right suggestions for getting the door fixed. Very impressed with quality of work.
Sudeep Jain
A Response from: Clark Wolfsberger

Thank you! We work hard every day to try and improve customer service so it is great hear that you gave us 5 Stars. Take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam did a great job in repairing our garage door with a new reinforcement bar and installation at the base of the door to keep out the cold air and water leakage from outside. He was professional and efficient in his work. I liked seeing the figures and options for the work to be done before the work was started. I first used Precision when I saw your ad in one of the mailers we received after moving to Chesterfield. Keep up the good work!
Mary Ninker
A Response from: Clark Wolfsberger

Hello Mary and thank you! Please let us know if we can do anything else for you. Take care

Service Provided:
Garage Door Repair
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