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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Louis
has received 22 reviews, averaging 4.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from the installer Patrick. On time and was really fast installing a door opener. I give him 5 stars. The one downside was the lack of options in products on hand. I was told by dispatch that I could only choose from what is on truck that day. I would have liked the option to pick from any of the listed openers on the site. I would recommend Precision and will likely be using them again.
Tyler
A Response from: Clark Wolfsberger

Hello Tyler and I am glad you were happy with our Techs work (5 Star). We understand your frustration with the lack of options as we have been limited by what is available due to Covid. For example, we have operators (openers) on order from May of this year and still have not received the full order. We have been making trips to Memphis and surrounding areas to actually pick up operators trying to keep up. That is not your problem but wanted you to know that we are doing our best to serve our customers. Let's hope all goes back to normal soon. Take care and stay safe. Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very friendly, knowledgeable and informed. He made it easy to follow the process of what needed to happen!
Jerry Klingler
A Response from: Clark Wolfsberger

Thank you Jerry for the review. I will call you to see what we could have done to make it a 5 Star review.. Take care Clark

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had good service and they where on time with my appointment
Linda Kriegshauser
A Response from: Clark Wolfsberger

Hello Linda, I am happy for our 4 Star review but wish we received a 5 Star review. I will call you to see what you would have like to see more of or less of to get that final star. Thanks for the input. Take care, Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I like the work he did he did a good job but I still would like another lock on the other side of my garage door not just one side can you help me out on it
Frederick Harvey
A Response from: Clark Wolfsberger

Oh, so close!! 4 stars. FYI, i know we have contacted you and have plans to bring you out another lock. I think that will make you happy and thats our main goal.!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician showed up with the wrong doors and had to go back to the office to get the right ones, so he got a late start. Once he started working, he did a great job. We are happy with the doors and openers so far.
Brian Wallace
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Because you did good service before.
Charles Walker
A Response from: Clark Wolfsberger

Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was more than good. It was a pleasure to do business with your company. The service was excellent
Jackie Dykes
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service.
Faith Nahlik
A Response from: Clark Wolfsberger

Hello Faith, thank you for your nice review. I can see you approved of our service but gave a 4 star review. You are one tough customer...Ha! I like that. I will reach out and see where we could have done better and earned the fifth star. Thanks for the review and take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I really like the look of the new garage doors, the keyless entry, the on-off lights, etc. There was a delay in set-up due to the company mis-measuring during trip #1. The doors are not noise-less by any means BUT much less noise than the doors that were replaced. Overall, I am satisfied!
Kathy Maclaughlin
A Response from: Clark Wolfsberger

Wow! thanks and I am so glad you are loving your new door. Let us know if you need any followup. Take care

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was able to get a service tech out only an hour or so after I called to schedule my repair. The service tech was very clear about pricing up front and gave me several options to choose from with little pressure. He completed the job quickly to my satisfaction. Overall very pleased with the service. Replacing these door springs is VERY dangerous and something no one should DIY. Leave it to these guys.
Gary Mcneil
A Response from: Clark Wolfsberger

Hello Gary and thank you for the very nice review. I am so glad your were so pleased. I hope you will use us again so we can earn a full 5 star review. We live on them. Thank you and take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the service we received
David Lawson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good experience with the technician who visited our home. He tried to find the best and most affordable solution for us.
Bret Heinrich
A Response from: Clark Wolfsberger

Mr. Heinrich, we like 4 star review but not as much as 5 star reviews. We will have someone call you to see if there is something else we can do to make the experience better for you. Or at least, find out where we came up a little short and work to improve going forward. Thanks for the feedback.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!
Shelle Collins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your employees were prompt and professional. I thought they did an excellent job. However, I thought your prices were extremely high. Paid $745 to get just the door fixed which seemed excessive. Of course, I felt stuck agreeing to price because I had to get to work. Don't know if I would recommend your company because I felt I overpaid.
Tom Fischbach
A Response from: Clark Wolfsberger

Thank you for the the nice review. I am sorry that you felt the cost was a bit too high. I think if you reviewed/priced other companies and compared part quality as well as warranty length, you would feel better about the pricing. Either way, thank you for the nice review as we love hearing and receiving feedback of all kinds. Take care.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris the technician that came to our house did an excellent job, very personable, dedicated to doing a thorough job. That’s why we have purchased a new door from precision door company. You should be proud to have him as an employee.
Alice Jensen
A Response from: Clark Wolfsberger

Thank you Alice for the nice review. We work hard to do the best we can and will work harder so we can turn your 4 star review to a n even better 5 star. That's ou=r goal. Take care

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job by the technician
Herbert Clarke
A Response from: Clark Wolfsberger

Thanks Herbert for the review. I will pass it along to Joel. Take care.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Chris was very professional, thorough and knowledgeable. He made the garage almost new again. My wife will be very happy.
Joe Pudlowski
A Response from: Clark Wolfsberger

Thank you Joe for the nice 5star review. We will pass along this to the tech, Chris, and shake his hand and congratulate him.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
Bobbie Brown
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was really nice, on time, and informative. The LiftMaster he installed looks nice, but I know I overpaid for tje actual opener and keypad. The invoice was broken down nicely, and I didn't bother to argue - I'm betting their comparable to other companies. At least I know I got a good product and the guy that installed it did a good job. If you want to go cheap, buy one of your own and pay to have a handyman install it. If you want it done fast with some confidence behind it, just go ahead and pay the extra for these guys. I paid for the convenience and quality.
Travis Scheaffer
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .
William Linenweber
A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and courteous. Arrived on time and finished the job very efficiently. Would use again.
Shawn Boyd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the level of service. Not only was Shawn professional, he also has a good personality which is a big plus in this type of service. He took the time to explain what was wrong.
Ron Scott
Service Provided:
Garage Door Opener Repair