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Read what people are saying
about Precision Garage Door

Precision Garage Door of St. Louis
has received 29 reviews, averaging 4.00 Stars:
1 2 3 4 5
Review:

Our garage door broke unexpectedly and we received a service call in less than three hours. He was very professional and informative. We went with a new garage door and will hopefully have it installed soon. Thank you Keith

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Keith Gildwell Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technicians: Keith Gildwell
Review:

Garage door repair went well. The man only came in the garage. I was surprised that there was an additional charge to tighten 2 screws and lubricate the door. But the peace of mind was worth it.

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Brett Warfel Service Provided:
Garage Door Repair

Residential Technicians: Brett Warfel
Review:

prompt excellent service. "Will" did a terrific job repairing the door so it is safe to use until it can be replaced.

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Will Mulholland Service Provided:
Garage Door Opener Repair

Residential Technicians: Will Mulholland
Review:

My only complaint is the final cost was about twice what Was estimated on the phone.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Nice job!

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Brent Gregory Service Provided:
Garage Door Repair

Residential Technicians: Brent Gregory
Review:

Service was prompt, Technician Patrick had good presentation he gave options of repair cost along with explanation of needed repairs, There was an issue with the service charge But was quickly resolved after a phone call to customer service, one concern is a walk thru after work completed should take place to avoid any customer questions and clarity of work preformed and charges. Which also avoids another service call . Charges for service a little pricey to reuse old parts. Overall I would use again because of the companies effort to ensure customer satisfaction.

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Patrick Matthews Service Provided:
Garage Door Repair

Product:
Springs

Residential Technicians: Patrick Matthews
Review:

Your service man could not have been nicer. However he did forget to put the outdoor keypad on for me. My husband came home from work and paid him so I did not have a chance to look at it before he left. Everything about the installation was fine.

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Andrew Maull Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Residential Technicians: Andrew Maull
Review:

Great service from the installer Patrick. On time and was really fast installing a door opener. I give him 5 stars. The one downside was the lack of options in products on hand. I was told by dispatch that I could only choose from what is on truck that day. I would have liked the option to pick from any of the listed openers on the site. I would recommend Precision and will likely be using them again.

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A Response from: Clark Wolfsberger

Hello Tyler and I am glad you were happy with our Techs work (5 Star). We understand your frustration with the lack of options as we have been limited by what is available due to Covid. For example, we have operators (openers) on order from May of this year and still have not received the full order. We have been making trips to Memphis and surrounding areas to actually pick up operators trying to keep up. That is not your problem but wanted you to know that we are doing our best to serve our customers. Let's hope all goes back to normal soon. Take care and stay safe. Clark

Patrick Matthews Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technicians: Patrick Matthews
Review:

He was very friendly, knowledgeable and informed. He made it easy to follow the process of what needed to happen!

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A Response from: Clark Wolfsberger

Thank you Jerry for the review. I will call you to see what we could have done to make it a 5 Star review.. Take care Clark

Service Provided:
Broken Garage Door Spring Repair

Review:

I had good service and they where on time with my appointment

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A Response from: Clark Wolfsberger

Hello Linda, I am happy for our 4 Star review but wish we received a 5 Star review. I will call you to see what you would have like to see more of or less of to get that final star. Thanks for the input. Take care, Clark

Keith Gildwell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Keith Gildwell
Review:

I like the work he did he did a good job but I still would like another lock on the other side of my garage door not just one side can you help me out on it

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A Response from: Clark Wolfsberger

Oh, so close!! 4 stars. FYI, i know we have contacted you and have plans to bring you out another lock. I think that will make you happy and thats our main goal.!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

The technician showed up with the wrong doors and had to go back to the office to get the right ones, so he got a late start. Once he started working, he did a great job. We are happy with the doors and openers so far.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Because you did good service before.

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A Response from: Clark Wolfsberger

Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Service was more than good. It was a pleasure to do business with your company. The service was excellent

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very professional service.

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A Response from: Clark Wolfsberger

Hello Faith, thank you for your nice review. I can see you approved of our service but gave a 4 star review. You are one tough customer...Ha! I like that. I will reach out and see where we could have done better and earned the fifth star. Thanks for the review and take care. Clark

Shawn Roderick Service Provided:
Garage Door Repair

Residential Technicians: Shawn Roderick
Review:

I really like the look of the new garage doors, the keyless entry, the on-off lights, etc. There was a delay in set-up due to the company mis-measuring during trip #1. The doors are not noise-less by any means BUT much less noise than the doors that were replaced. Overall, I am satisfied!

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A Response from: Clark Wolfsberger

Wow! thanks and I am so glad you are loving your new door. Let us know if you need any followup. Take care

Jeff Harris Service Provided:
Install Garage Doors

Product:
Garage Doors

Garage Door Installers: Jeff Harris
Review:

I was able to get a service tech out only an hour or so after I called to schedule my repair. The service tech was very clear about pricing up front and gave me several options to choose from with little pressure. He completed the job quickly to my satisfaction. Overall very pleased with the service. Replacing these door springs is VERY dangerous and something no one should DIY. Leave it to these guys.

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A Response from: Clark Wolfsberger

Hello Gary and thank you for the very nice review. I am so glad your were so pleased. I hope you will use us again so we can earn a full 5 star review. We live on them. Thank you and take care.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very satisfied with the service we received

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Service Provided:
Garage Door Opener Repair

Review:

Good experience with the technician who visited our home. He tried to find the best and most affordable solution for us.

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A Response from: Clark Wolfsberger

Mr. Heinrich, we like 4 star review but not as much as 5 star reviews. We will have someone call you to see if there is something else we can do to make the experience better for you. Or at least, find out where we came up a little short and work to improve going forward. Thanks for the feedback.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your employees were prompt and professional. I thought they did an excellent job. However, I thought your prices were extremely high. Paid $745 to get just the door fixed which seemed excessive. Of course, I felt stuck agreeing to price because I had to get to work. Don't know if I would recommend your company because I felt I overpaid.

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A Response from: Clark Wolfsberger

Thank you for the the nice review. I am sorry that you felt the cost was a bit too high. I think if you reviewed/priced other companies and compared part quality as well as warranty length, you would feel better about the pricing. Either way, thank you for the nice review as we love hearing and receiving feedback of all kinds. Take care.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris the technician that came to our house did an excellent job, very personable, dedicated to doing a thorough job. That’s why we have purchased a new door from precision door company. You should be proud to have him as an employee.

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A Response from: Clark Wolfsberger

Thank you Alice for the nice review. We work hard to do the best we can and will work harder so we can turn your 4 star review to a n even better 5 star. That's ou=r goal. Take care

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

good job by the technician

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A Response from: Clark Wolfsberger

Thanks Herbert for the review. I will pass it along to Joel. Take care.

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

The technician, Chris was very professional, thorough and knowledgeable. He made the garage almost new again. My wife will be very happy.

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A Response from: Clark Wolfsberger

Thank you Joe for the nice 5star review. We will pass along this to the tech, Chris, and shake his hand and congratulate him.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.

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A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Joel Rife Service Provided:
Garage Door Opener Repair

Residential Technicians: Joel Rife
Review:

Joel was really nice, on time, and informative. The LiftMaster he installed looks nice, but I know I overpaid for tje actual opener and keypad. The invoice was broken down nicely, and I didn't bother to argue - I'm betting their comparable to other companies. At least I know I got a good product and the guy that installed it did a good job. If you want to go cheap, buy one of your own and pay to have a handyman install it. If you want it done fast with some confidence behind it, just go ahead and pay the extra for these guys. I paid for the convenience and quality.

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A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Joel Rife Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technicians: Joel Rife
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .

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A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very prompt and courteous. Arrived on time and finished the job very efficiently. Would use again.

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Service Provided:
Garage Door Repair

Review:

Pleased with the level of service. Not only was Shawn professional, he also has a good personality which is a big plus in this type of service. He took the time to explain what was wrong.

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Shawn Roderick Service Provided:
Garage Door Opener Repair

Residential Technicians: Shawn Roderick
St. Louis Area

314-367-4687

314-367-4687
West County

314-453-4904

314-453-4904
South County

314-549-8772

314-549-8772
Mid County

314-453-4904

314-453-4904
North County

314-549-8772

314-549-8772
St. Charles County

636-352-1404

636-352-1404
Jefferson and Franklin County

636-543-2004

636-543-2004
Metro East Area

618-663-4041

618-663-4041
Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (314) 476-1828
808 Hanley Industrial Ct
Brentwood, MO 63144