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I’ve been very happy with my new garage door that Precision installed last fall. Today I needed a minor service. Chris was prompt, knowledgeable, and explained what happened and how to prevent it in the future. Extremely nice guy! Precision is a great business to work with and I’d recommend them to anyone!

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I called on a Sat. to get the springs replaced. I was thrilled with the excellent customer service. From the time I made the apt. It was only a few hours until it was fixed!

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Quick service!

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Responded within hours and the technician was very good at explaining the problem and the different options.

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Showed up at time they said they would and technician was very friendly but professional. Gave me different options and finished job in time he said it would take him. Highly recommend.

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Called, quoted, and installed a new garage door opener same day. It was 3 hours from the time I called until the technician left my house. All on a Sunday. Answered all of my questions quickly and thoroughly. Easiest job I've ever hired for my home.

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Heard they had good garage doors

Hello and we thank you again for the review!!! Twice is nice...Take care. Clark

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Got the service scheduled and completed in less then 24 hrs for a jammed door. Prompt and professional.

Yiiippppeee! We love our 5 STAR reviews!! They let us know that we are doing it right and more importantly, the customer is happy. We work hard to make sure our customers are happy and it is worth it. Take care. Clark

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24/7 service

Hello John and thank you for the 5 star. We love hearing from our customers so we know that we are doing it right. Take care.

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Very pleased with the service, installation, and repair.

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Very friendly and efficient with assessing the problem and getting me a quote for the new door.

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I’m happy wife’s happy very good technician ????????

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Great company to work with and get good and professional service. Thanks

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Excellent service, polite attitude and on time. I will highly recommend to others.

5 Star!!! Thank you. We understand that the customer must be happy or nobody is happy. We sure appreciate you taking the time to let us know how we are doing. Please let us know if there is anything else we can do for you. Take care. Clark

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Would definitely recommend this company. They were prompt in responding to our request and the Technician Chris as great to work with, professional and friendly! And is work was excellent! I would give Chris and Precision an A+ and 5 Stars!

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The service was prompt and professional, and I would recommend them to anyone. My service technician was kind, patient, and efficient, and I appreciate the great work!

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I had a true emergency and your company responded so fast, even after hours. John Nair answered all my questions and explained everything before fixing a broken spring and some routine maintenance that needed to be completed. I ask as long as he was there could he also replace my battery back up, stated he could but I didn't need one, proceeded to show me how to check the battery life, never knew what that symbol meant. Very honest employee. He fixed everything, cleaned up and was on his way. Thanks I will definitely use your company again

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Great service!

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Chris was very efficient and did an excellent job fixing my garage door.

Wow!!! Thank you Emily for the 5 Star review. So glad you are happy with your Precision door experience. We try hard every day. Chris will love it too. Take care, Clark

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Shaun the technician was very courteous, professional, and knowledgeable. I was very very pleased with the service and the company. This is the second time I’ve used this company and have had great service both times.

Yes! Thank you for the nice review. We love it when we satisfy our customers. Take care.

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When it came time to have our garage door serviced, I was reading reviews of different companies, some seemed impressive, while other no so! Both my wife and I are on dis-ability and need to watch our pennies being on a limited income, so this was the reason for our choice to become a Precision Door customer and a family member! My wifes car was trapped inside of our garage due to having one of the torsion springs having given up the life as a working spring! We called Precision Door and they had someone coming out that day, a Sunday at not extra charge! I can think of no other company that does this! When Chris arrived, we have three rescue dogs that are part of our family, our fur kids. We told him that they are just doing their job of letting us know that there is a stranger in the house. He took the time to let our dogs smell him and to help get them from barking! He is a great employee as not many service people would do something like this! After a careful inspection, Chris told us that they no longer make this size torsion spring as most garage doors are now made of metal and ours is all wood which weighs close to 450 pounds! He did give us a name of a local company that makes custom springs, but he said that the cost of the spring would be pretty close to the cost of a replacement door and if one spring had let go the other wasn't far behind it in breaking also. The price he quoted was a fair price but living on a fixed income, we have no savings or credit card to put the payment of a new door on, so we thanked him, paid the service charge fee as it was fully disclosed from the operator who took our call. Since then, I have changed the type of spring system from a torsion spring to an extension spring having remembered how my parent garage doors operated. It isn't as pretty as the torsion spring setup, but it works for now! One more thing, Chris suggested where to lubricate the door once I was able to get the door to open and close, my door is so quite now, you can hardly hear it opening and closing, Thank you Chris! I do hope to eventually become a customer and a family member of Precision Door in the future!

Thank you Jon for the nice review and you will always be a part of the Precision family. Take care

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Garage spring broke on New Year’s Eve with vehicle in garage. I contacted you and you were able to schedule appointment for later in the day. John arrived and was very professional and efficient. Would definitely recommend your company. Great service!

Thank you Tom! We pride ourselves on great service, even on New Year's Eve. So glad we could help. Take care

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John was very thorough and took time to explain my options. He got the springs replaced along with cables and bearings in about an hour. Yay! They also gave me priority in scheduling since our cars were stuck inside. Thank you.

Hello Shawnee, love your name. Thank you for the 5 Star review! I will alert John as he too will love to hear it. We strive to please every customer.

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Joel came out on Sunday for a broken garage door. Very knowledgeable and professional. Could not have been happier with service and grateful to have door fixed so quickly on a weekend urgently.

Hello Rosie, thank you for the nice review. I will tell Joel.

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Thank you so much! Appreciate the excellent and prompt service from Justin S.!

Yvonne, Thank you for taking the time to write a review for us. We love to hear how we are doing and we really love 5 Star reviews. I will alert Justin as well. Take care

Review:

My technician was John Nair. John Nair did an absolutely great job. He arrived early while I was in the midst of being locked out of my garage. My garage is an out building on my property. He arrived and immediately diagnosed my broken, aged and rusty torsion spring. As with all home issues, mine arose at the worst time. I was due to attend a local soccer tournament for my out of town granddaughters. John arrived as I said early, diagnosed my problem, managed to get the garage door open so I could get my car out. My garage door and hardware are over 66 years old. I ordered a new door. (It’s probably time.) He was a well mannered and very knowledgeable. He listened well to this panicked woman. He showed me everything that had broken –including pulleys. He gave me clear instructions to what happens next. I was able to spend the day with my grandchildren to the fullest. Thank you so much John. I await the install.

Linda of Fenton- THANK YOU!!!! We love our 5 Star reviews and we work hard to earn every one of them because we want our customers happy. I will make it a point to highlight this review at our weekly meeting and praise John N. Thanks again...

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Service was great. Technician arrived on time explained the problem. Told me what needed to be done and price. Took about 30 minutes. He was very knowledgeable and answered all my questions.

Thank you Craig. Codie was your tech and he will be very happy to hear about your review. Thank you for taking the time to write the review as we love to hear what the customers are thinking.

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Five stars for Precision!! Mike Davis was prompt, professional and answered all my questions. Service call was made same day I called your company - that is unusual! Our garage door in our condo basement garage no longer works and we need a new replacement. Waiting on the estimate to install springs, rollers, cables, etc from your commercial dept.

Karen, thank you! We work everyday with one thing in mind...do whatever we need to do to make the customer happy. So glad we made you happy. Take care

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John did an outstanding job of explaining everything that he did when he replaced my springs. He also laid out all of my options and made sure that I was comfortable before moving forward. Even though I didn't like having to spend over $400 on this service, I was satisfied with the work and glad someone was available on a Sunday to do it.

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The spring on our garage door opener broke suddenly and we were looking for a fast, reliable company. After searching online, Precision's review and BBB rating were stellar. We called and they were out at our house within a few hours. Fast, courteous service! We will definitely use them again!

Hello Jerry, Thank you for noticing and giving us a 5 Star review! We work hard to give the customer what they deserve. We love to take care of people and solve their problems and hopefully make their lives a little easier. Take care.