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Read what people are saying
about Precision Garage Door in:

South County, MO

Precision Garage Door of St. Louis
has received 67 reviews, averaging 4.91 Stars:
Review:

I had a true emergency and your company responded so fast, even after hours. John Nair answered all my questions and explained everything before fixing a broken spring and some routine maintenance that needed to be completed. I ask as long as he was there could he also replace my battery back up, stated he could but I didn't need one, proceeded to show me how to check the battery life, never knew what that symbol meant. Very honest employee. He fixed everything, cleaned up and was on his way. Thanks I will definitely use your company again
Brenda Bingel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service!
Judy Messner
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Chris was very efficient and did an excellent job fixing my garage door.
Emily
A Response from: Clark Wolfsberger

Wow!!! Thank you Emily for the 5 Star review. So glad you are happy with your Precision door experience. We try hard every day. Chris will love it too. Take care, Clark

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Shaun the technician was very courteous, professional, and knowledgeable. I was very very pleased with the service and the company. This is the second time I’ve used this company and have had great service both times.
Ruth R
A Response from: Clark Wolfsberger

Yes! Thank you for the nice review. We love it when we satisfy our customers. Take care.

Service Provided:
Broken Garage Door Spring Repair
Review:

When it came time to have our garage door serviced, I was reading reviews of different companies, some seemed impressive, while other no so! Both my wife and I are on dis-ability and need to watch our pennies being on a limited income, so this was the reason for our choice to become a Precision Door customer and a family member! My wifes car was trapped inside of our garage due to having one of the torsion springs having given up the life as a working spring! We called Precision Door and they had someone coming out that day, a Sunday at not extra charge! I can think of no other company that does this! When Chris arrived, we have three rescue dogs that are part of our family, our fur kids. We told him that they are just doing their job of letting us know that there is a stranger in the house. He took the time to let our dogs smell him and to help get them from barking! He is a great employee as not many service people would do something like this! After a careful inspection, Chris told us that they no longer make this size torsion spring as most garage doors are now made of metal and ours is all wood which weighs close to 450 pounds! He did give us a name of a local company that makes custom springs, but he said that the cost of the spring would be pretty close to the cost of a replacement door and if one spring had let go the other wasn't far behind it in breaking also. The price he quoted was a fair price but living on a fixed income, we have no savings or credit card to put the payment of a new door on, so we thanked him, paid the service charge fee as it was fully disclosed from the operator who took our call. Since then, I have changed the type of spring system from a torsion spring to an extension spring having remembered how my parent garage doors operated. It isn't as pretty as the torsion spring setup, but it works for now! One more thing, Chris suggested where to lubricate the door once I was able to get the door to open and close, my door is so quite now, you can hardly hear it opening and closing, Thank you Chris! I do hope to eventually become a customer and a family member of Precision Door in the future!
Jon Strembicki
A Response from: Clark Wolfsberger

Thank you Jon for the nice review and you will always be a part of the Precision family. Take care

Service Provided:
Broken Garage Door Spring Repair
Review:

Garage spring broke on New Year’s Eve with vehicle in garage. I contacted you and you were able to schedule appointment for later in the day. John arrived and was very professional and efficient. Would definitely recommend your company. Great service!
Tom Morgan
A Response from: Clark Wolfsberger

Thank you Tom! We pride ourselves on great service, even on New Year's Eve. So glad we could help. Take care

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was very thorough and took time to explain my options. He got the springs replaced along with cables and bearings in about an hour. Yay! They also gave me priority in scheduling since our cars were stuck inside. Thank you.
Shawnee Hawkins
A Response from: Clark Wolfsberger

Hello Shawnee, love your name. Thank you for the 5 Star review! I will alert John as he too will love to hear it. We strive to please every customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joel came out on Sunday for a broken garage door. Very knowledgeable and professional. Could not have been happier with service and grateful to have door fixed so quickly on a weekend urgently.
Rosie Capelli
A Response from: Clark Wolfsberger

Hello Rosie, thank you for the nice review. I will tell Joel.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thank you so much! Appreciate the excellent and prompt service from Justin S.!
Yvonne F.
A Response from: Clark Wolfsberger

Yvonne, Thank you for taking the time to write a review for us. We love to hear how we are doing and we really love 5 Star reviews. I will alert Justin as well. Take care

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

My technician was John Nair. John Nair did an absolutely great job. He arrived early while I was in the midst of being locked out of my garage. My garage is an out building on my property. He arrived and immediately diagnosed my broken, aged and rusty torsion spring. As with all home issues, mine arose at the worst time. I was due to attend a local soccer tournament for my out of town granddaughters. John arrived as I said early, diagnosed my problem, managed to get the garage door open so I could get my car out. My garage door and hardware are over 66 years old. I ordered a new door. (It’s probably time.) He was a well mannered and very knowledgeable. He listened well to this panicked woman. He showed me everything that had broken –including pulleys. He gave me clear instructions to what happens next. I was able to spend the day with my grandchildren to the fullest. Thank you so much John. I await the install.
Linda Dyson
A Response from: Clark Wolfsberger

Linda of Fenton- THANK YOU!!!! We love our 5 Star reviews and we work hard to earn every one of them because we want our customers happy. I will make it a point to highlight this review at our weekly meeting and praise John N. Thanks again...

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service was great. Technician arrived on time explained the problem. Told me what needed to be done and price. Took about 30 minutes. He was very knowledgeable and answered all my questions.
Craig Lawrence
A Response from: Clark Wolfsberger

Thank you Craig. Codie was your tech and he will be very happy to hear about your review. Thank you for taking the time to write the review as we love to hear what the customers are thinking.

Service Provided:
Broken Garage Door Spring Repair
Review:

Five stars for Precision!! Mike Davis was prompt, professional and answered all my questions. Service call was made same day I called your company - that is unusual! Our garage door in our condo basement garage no longer works and we need a new replacement. Waiting on the estimate to install springs, rollers, cables, etc from your commercial dept.
Karen Lamberti
A Response from: Clark Wolfsberger

Karen, thank you! We work everyday with one thing in mind...do whatever we need to do to make the customer happy. So glad we made you happy. Take care

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

John did an outstanding job of explaining everything that he did when he replaced my springs. He also laid out all of my options and made sure that I was comfortable before moving forward. Even though I didn't like having to spend over $400 on this service, I was satisfied with the work and glad someone was available on a Sunday to do it.
Steve R.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The spring on our garage door opener broke suddenly and we were looking for a fast, reliable company. After searching online, Precision's review and BBB rating were stellar. We called and they were out at our house within a few hours. Fast, courteous service! We will definitely use them again!
Jerry Bynum
A Response from: Clark Wolfsberger

Hello Jerry, Thank you for noticing and giving us a 5 Star review! We work hard to give the customer what they deserve. We love to take care of people and solve their problems and hopefully make their lives a little easier. Take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Decided upon Precision mainly due to scheduling something fast, and able to come out on a Sunday. Chris Newman was our Technician, and proved to be very knowledgeable and courteous, and thorough. We originally called due to a broken coil spring, but Chris found other items (which he explained in detail and showed me), such as a broken bottom plate (which could have caused more issues later on). Went over various options, and repaired / replaced the equipment in a very timely manner. Would definitely call on Precision Door in the future.
Brian Schmidt
A Response from: Clark Wolfsberger

Thank you!!! We love it when our customers are happy. Chris is one of our top techs and a true professional. He may be a veteran but he still loves to hear his customers are satisfied. Please let us know if there is anything else we can do. Thanks

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joel gave us really great service! He communicated extremely well from the time he phoned to confirm our appointment, to phoning when on his way, to his detail in communicating the issue of the seal replacement for the outside of the garage door. I hope to request him in the future!
Gary Kartye
A Response from: Clark Wolfsberger

Thank you for the awesome review!!! We love to hear that our customers are happy.

Service Provided:
Garage Door Repair
Review:

John is very knowledgeable. Service call was due to a broken spring, but possible parts failures were noted. John explained the likely reasons for the failure and left it up to us to determine which parts to replace. His work was fast and efficient. Good job.
David Stukenberg
A Response from: Clark Wolfsberger

David, Thank you for the excellent review. We work very hard to make sure our customers are happy. Glad you were. Take care

Service Provided:
Broken Garage Door Spring Repair
Review:

I am writing this review on 9/6/2018. We spent over $1000.00 on our garage door to have basically all new parts but that is not the reason for this review. After all of the work the door still closed rather hard, I called on Sunday 9/2/2018 and asked if someone could come by and check to see if it can be adjusted so it does not close so hard. I asked if there would be a charge and was told no. Today a tech named Adam came and my wife told me he was the most rude arrogant and condescending individual that has ever come to our home, My wife was so upset they way he talked down to her. You may want to call so she can give you the whole story. Our phone num
Mike Lynch
A Response from: Clark Wolfsberger

Mr. Lynch, We are sorry for your bad experience and we are in the process of making it right. Prior to this review, we had left two messages for you at your home to see how we can help. I left one as did our Office Manager, Mike. I believe that since this review, you have spoken to Mike and alleviated the problem. I am glad you have had everything resolved. Thank you for your time

Service Provided:
Garage Door Repair
Review:

The service in setting up the appointment was handled very professionally. They took there time to find and earlier time slot for us to get the garbage door spring repaired. The service from the technician, Joel Rife was extremely professionally. I would recommend this company to anyone needing garage door service. I also appreciated the email with the photos of the technicians and who was assigned to our job. Made us feel a lot safer of letting a stranger into our home.
Mike Conley
A Response from: Clark Wolfsberger

Thank you Mr. Conley for the nice review. I will pass this along to Joel. Have a great weekend.

Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service!! Thanks!
Nicole Mcrae
A Response from: Clark Wolfsberger

Nicole, thank you for taking the time to give us a 5 Star review. The best possible service is so important to us.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I needed a spring repair. I called and got same day service to fix it. Used the website to get quote for a new door. Purchased the door during repair visit. Repair & New Door (Springs/Rails/etc.) all worked and looked great. Thanks!!!
Jim Garrison
A Response from: Clark Wolfsberger

Jim, thank you for the very nice 5 Star review. Please let us know if there is anything else we can do for you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Adam came out to take a look at a garage door that was giving us problems, it would sometimes start to close then go back up but was inconsistent in what it did. He diagnosed it was the opener but also examined the rollers, tracks and springs. We ended up having him install a new opener that same day. He determined that everything else was good and explained what he was seeing as he did the inspection. Very knowledgeable, extremely nice and worked quickly. Would definitely recommend Precision and Adam if anyone is having problems.
Donna Brisco
A Response from: Clark Wolfsberger

Thank you Donna for the kind word and excellent review.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I trust and value this company and the technicians.
Donna Lynch
A Response from: Clark Wolfsberger

Hello Donna and thank you for the very nice review. It makes us feel great when we know we have completely satisfied our customers. That's all we strive for. Thanks

Service Provided:
Garage Door Repair
Review:

First we were very happy for having Sunday hours at no additional charge. Joel called to let us know he was on his way. He checked out all working parts on the door and explained everything very well and gave us the different options. was very professional. 5 stars.
Mike Lynch
A Response from: Clark Wolfsberger

Mike, thank you for the 5 star review. We work hard to provide the best possible service....thank you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chris Koch and his trainee took care of all my needs quickly . I appreciate their professional care and help. I will refer them to everyone. Thank you very much.
Karen Dewey
A Response from: Clark Wolfsberger

Hello Karen and thank you for the nice, nice review. We strive hard each day to make our customers happy. It is the most important thing we can do. Thanks again

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

As property owners, we look for quality at a great price. We need dependable and professional service. Your company is top notch and we appreciate how quick and easy it is to repair or replace garage doors for security needs and use for the properties. We would not call anyone else. Thank you!
M & J Land Company, Inc. / Mary Grasso
A Response from: Clark Wolfsberger

Hello and thank you for the nice review. We strive to deliver the best possible experience for our customers. Thank you and take care. Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Perfect service. Quick, knowledgeable, efficient!
Matthew Michalski
A Response from: Clark Wolfsberger

Thank you for the five star review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and great technicians(Jamey and John I believe), they were the best. Just great service!! I have a new garage door service provider, Precision!!!!
Les Aubuchon
A Response from: Clark Wolfsberger

Hello Les, Thank you for the nice 5 Star review. I will pass along your statements to the fellas and give them a high five. We love these positive reviews. Thanks

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Joel was very friendly and knowledgeable. He was willing to explain to me in detail all the issues and anything else that might come up. Also very quick service.
Matthew Dostal
A Response from: Clark Wolfsberger

Matthew, Thank you so much for taking the time to write the nice 5 star review. We work hard to make our customers happy and love it when it happens. Have a great day.

Service Provided:
Garage Door Repair
Review:

Same day service! Holly was very helpful and cheerful when scheduling the appointment and the technician, Joel, was top notch! A definite recommend for any garage door repairs or replacement parts.
Richard Mueller
A Response from: Clark Wolfsberger

Richard, thank you for the 5 star review. We work to be the best we can and know the importance of great customer service. We strive to be the best we can. Thank you.

Service Provided:
Garage Door Repair
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