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about Precision Garage Door
Precision Garage Door of St. Louishas received 2112 reviews, averaging 4.93 Stars:
Creve Coeur, MO
Product:
Residential Technicians: Ryan Fisher
High Ridge, MO
Great company and very pleased with every tech that has been out. From simple repair to fill install.
- Matthew Barrett
Fenton, MO
Ryan was very helpful and knowledgeable.
- Joe Dildine
Festus, MO
Matthew explained the condition of the garage door and any service it would need.
- Bernadine McNabb
Eureka, MO
Precision Door company provides quick response and efficient services. Mathew come within hours and fixed our garage door problem quickly. Moreover, he explained everything he was doing step by step. I especially appreciated his polite and friendly manner. I have used them in the past, and highly recommend Precision Door when garage door service is needed.
- Joe Lange
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Residential Technicians: Matthew Brewer
Imperial, MO
Glen Lemp the technician is professional, courteous and knowledgeable. We are very satisfied how he fixed our garage door.
- Sal and Vina Destura
St. Louis, MO
Outstanding service, would hire again.
- Pablo Sobron
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Residential Technicians: Will Mulholland
Festus, MO
I arranged appointment with PGD representative who advised there would be a service charge & would allow a senior citizens discount. I advised the representative of EXACTLY what was needed to be done, simply just strip & reconnect a wire on 1 of the reverse safety sensors at bottom of garage door which would not allow the door closed. Apparently an animal had chewed the wire. The technician came out, didn’t examine or even touch anything, but just writing on his clipboard tried to overcharge me for extra work that I didn’t need, totaling $320! Also implied 3 times, that I lied about what the representative told me concerning the senior citizens discount & advised that he & his manager would be reviewing the taped phone conversation. I asked the technician to leave and regrettably gave him a check for $69 to get him off of my property. Basically so he could stand there & B.S. me for 5 minutes. I definitely would not recommend this company if they condone their staff with such unethical practices.
- Sherry R
UPDATE: All taken care of...Customer is happy. Thank you. Hello Sherry and thank you for the report. I just tried calling you to discuss your experience last week. Glen contacted me right after his departure from your house, as he sensed your displeasure, and we discussed the situation. We are sorry for any confusion that may have occurred from our call center regarding the $79.00 service fee. I believe he preformed a safety inspection and offered to replace the safety eyes with your approval. I will try you again to see how best we can work this out for you. Thank you Clark President
Grover, MO
Precision installed our garage doors and very pleased with their service . So called them again when we needed service. Very easy to get an appointment. Booked online and service was available the next day. Ryan , the technician is very professional and knowledgeable. Highly recommended.
- Emelita Tabayoyong
Ellisville, MO
My garage door stopped working. Called for an appointment. Same day sevice. Reasonable prices. Professional service provider. Gave me options to make the repair. Very happy w the service and highly recommend. Diane R 11/24/2023
- Diane Rohan
Weldon Spring, MO
William was the best. He’s knowledgeable and took the time to explain product options which I greatly appreciate. Thank you for coming out quickly to get my garage door issue fixed. I will be a repeat customer for years to come.
- Todd Johnson
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Residential Technicians: Will Mulholland
Florissant, MO
Outstanding service. The technician explained in what was wrong with the door, demonstrated where the parts were that were malfunctioning and what would need to be repaired. The repair was made and I was given a full review of replacement parts and the warranty information. I would highly recommend this company if you have problems with your garage door.
- Brenda Vanderford
Imperial, MO
Selected because of same day service. Most prefer not to have garage open to the elements and visitors overnight or few days from now. Dejuan Harris arrived about an hour from my call. He assessed situation and made adjustments as needed to keep it going as long as possible. Unit original from build 2005 so hope lasts bit longer. DeJuan was nice and professional and friendly. I’ll definitely call precision again.
- Stacy Lewis
Saint Charles, MO
Will Mulholland visited my home about a month ago to repair a tension spring. He was knowledgeable, kind and patient, explaining each option for repair. Precision Garage Door is lucky to have him on staff. Stellar service!
- Naomi Hamilton
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Residential Technicians: Will Mulholland
Defiance, MO
John was very prompt and determined I needed a new remote. He also explained things about my Liftmaster unit. Mr. Jan Ammerman
- Jan Ammerman
St. Louis, MO
Brett was great. He was very friendly, knowledgeable and professional. He replaced spring, cables and rollers. Job was done quickly and efficiently. I can confidently give a recommendation.
- Austin Conyers
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Service Technician Supervisor: Brett Warfel
Valley Park, MO
Brett was very personable and knowledgeable. He reviewed everything with me and made sure I understood what he was going to fix. He did a fantastic job getting our garage door back in working shape.
- Sheila Platt
Ellisville, MO
Less than 14 hours after the torsion spring broke the garage door is working again. Thanks, Brett!
- Alan Heisel
Oakville, MO
Excellent service … called for repair service on double garage door they installed this year came same day that afternoon (Sunday) Matt Brewer called giving us his eta 35 minutes Friendly & easy to talk with , knowledgeable, & fixed our garage issue Thank you… Great Company & Service George Blaney
- George Blaney
Florissant, MO
Great job! Thank you so much.
- Leroy Kloepper
St. Louis, MO
Wow, Precision Garage Door Service is the best!!! From the helpful phone conversation with the nice lady that took my call, to Glen Lemp the technician, I received all the information I needed. Plus, everyone was so nice. I would recommend Precision to everyone. Thank you for taking care of my problem is such a professional way.
- Faye Probus
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Residential Technicians: Glen Lemp
Fairview Heights, IL
It is very refreshing to hire a company and get what is asked from a true professional. Dejuan is the technician I will work with everytime. Everything was done right and as a veteran, I salute him and your company. Thank you for treating me right and installing the very best equipment!
- Ltanya Williams
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Residential Technicians: Dejuan Harris
Jennings, MO
GREAT CUSTOMER SERVICE
- Tammie Herron
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Residential Technicians: Will Mulholland
Ellisville, MO
Great service
- Kirk Salas
Eureka, MO
Excellent, professional and timely!
- Mary Long
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Residential Technicians: Will Mulholland
Mascoutah, IL
Great service today, just like last time I used them. Booked appt online night before. Technician Glen showed up as scheduled with everything needed to fix the issue. He was very professional and courteous. Issue resolved in a timely manner.
- Lance Q
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Residential Technicians: Glen Lemp
Webster Groves, MO
William Mullholland (sp)? Was fantastic. Polite and worked diligently and thoroughly. Demonstrated how I can keep the garage door in optimal condition. Spent a lot of time to ensure the tracking strips were aligned. As one was warped bigly. Would highly recommend William going forward.
- Gerald Weidner
St. Louis, MO
The guy did an excellent job. He was right on time early actually pointed out everything that was wrong with our doors fixed it and put safety features in that were missing. Couldn’t be happier. We use them again.
- Robert Gamache
Collinsville, IL
Very professional
- Carrie Chisholm
Crestwood, MO
Excellent tech
- David Henderson
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Service Technician Supervisor: Brett Warfel
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Ryan was knowledgeable, collaborative, and professional. He explained my options well. And he also had been here before, remembered our home, which was very comforting, and I wasn’t expecting that.
- Ed Vandeven