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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 138 reviews, averaging 4.96 Stars:
Review:

Called around 9:00am and repairman arrived around 1:00. Very professional and courteous. Will not hesitate to call if needed in the future.
Loyse Clay
A Response from: Clark Wolfsberger

Hello and thank you for the 5 star review!!! We understand that if we make the customer happy everything else will workout. Thank you for taking the time to do a review. Clark

Service Provided:
Broken Garage Door Spring Repair
Review:

If I could give more than 5 stars I would. The service was timely. The technician, John Nair, was very professional. He explained the needed repairs completely and answered all my questions while performing the service.
Ernie Walker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They were super easy to work with from the initial call to service the next day. John N. was great! He was professional, friendly, and taught me a few things that I didn't know about my garage door that you never hear about. I'd request service from him any day.
Mike Walton
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

My technician John was actually early for our appointment which was awesome. He explained everything thoroughly and I really appreciated that. Won’t use any other company for my garage doors.
Roger Sadler
A Response from: Clark Wolfsberger

Hello Roger and thank you for taking the time to send a review....and a 5Star at that!!! I will let John know. Take care

Service Provided:
Garage Door Opener Repair
Review:

On time and very professional. Thanks
Frank Haase
A Response from: Clark Wolfsberger

Hello Frank and thank you!!! We sure love our 5 star reviews!!

Service Provided:
Garage Door Opener Repair
Review:

Very professional and knowlegable
Shelby Hagen
Service Provided:
Broken Garage Door Spring Repair
Review:

Immediate response and chat rooom scheduling made it convenient. Also the cost estimates help me make a decision quickly
Prakash Puram
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Shawn was right on time and immediately assessed my problem with our overhead door. He explained the fix and gave me the estimate to repair it. I gave the ok and the fix was done. The door now operates perfectly.
Mike Boes
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great Job! Thank you! I will recommend you to coworkers and Asian communities.
Rui Yin
A Response from: Clark Wolfsberger

Hello Rui, Thank you for the awesome 5 Star review. John Nair, your Service Tech, will be excited too. Please let us know if you need anything else. Take care

Service Provided:
Garage Door Opener Repair
Review:

I needed Garage door repair and your repairman, John Nair, recognized the problem immediately did a fantastic job on the repair and made a very Happy customer
Ted Barr
A Response from: Clark Wolfsberger

Howdy Mr. Barr, Thank you!!!! We work hard to make sure all our customers receive the treatment they deserve. Take care.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was in dire need to repair my garage door. I googled garage door repair and Precision was the first one that came up and I googled. They could hear my desperation and within a couple hours they sent a repairment who was extremelt knowledgeable and a very nice young man. I would highly recommend Precision Door to everyone who needs garage door repair
Carmen Viviano
Service Provided:
Garage Door Repair
Review:

New garage door opener installed by Dan. He’s very courteous and knowledgeable. Met our expectations. 5 stars
Emelita Tabayoyong
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I would highly recommend your business to family and friends. Your technician Dan did a great job overhauling our 24 year old garage door. it now operates like a new one.
Jerry Supp
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Adam, the service technician, was was early! When does that that happen? He diagnosed the problem with my existing opener quickly and explained it to me clearly. I purchased a new opener from him and he had it installed in 40 minutes. Excellent service; excellent work. I'd definitely recommend Precision.
Kumming
A Response from: Clark Wolfsberger

Hello and a big thank you for the nice 5 Star review!! We pride ourselves on providing the best possible service to our customers. We understand that if the customer is happy the rest will fall into place. That is where we focus most! Thank you again and welcome to the Precision family. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

outstanding!!!
Barb Allhoff
A Response from: Clark Wolfsberger

Thank you Barb!!! We love your review!

Service Provided:
Garage Door Repair
Review:

Chris called me to let me know when he would be here. When he arrived he gave me 3 quotes. 1. To replace the springs. 2. To replace the springs and 3 bearings. 3. To replace the springs, 3 bearings and cables. I chose 3 for the 7 year warranty, $113.00 discount. I also received a $15.00 internet discount for a total of $748.72. I did not know that my center bearing was plastic. The new rollers have 13 ball bearings and nylon covers on the rollers. The door is has been noisy since the builder installed it. It is very quiet now. Chris was courteous and completed the job in and hour and 15 minutes including the estimates. I recommend Precision Overhead Garage Door Service to anyone who needs their garage door serviced.
Dan Jacobsmeyer
A Response from: Clark Wolfsberger

Thank you Dan for the 5 star review. Chris is one of our top techs. He prides himself of making sure the customer is happy. Customer always comes first at Precision . Take care Clark

Service Provided:
Garage Door Repair
Product:
Springs
Review:

SHAWN, A REAL CREDIT TO YOUR TEAM *****
John Unangst
A Response from: Clark Wolfsberger

John, THANK YOU!!! We love our 5 Star reviews. We are so glad that Shawn gave you the type of service we work so hard to provide. He is a great tech and I am glad your were satisfied. I hope you keep us in mind with your future garage door needs. Take care, Clark

Service Provided:
Garage Door Opener Repair
Review:

Warranty replacement for faulty opener done professionally by Adam. Glad your company’ stands behind its products sold.
Lou Fehr
A Response from: Clark Wolfsberger

Hello Lou and thank you for the 5 STAR review!!!! We stand by our work and any promise we make. We do that to make sure our customers are happy and will return to Precision for their future garage door needs. Please let us know if there is anything else we can do for you. Take care! Clark

Service Provided:
Garage Door Opener Repair
Review:

The work was done very professionally and Jamey the tech is just an all around nice guy who seems like he loves his job. I have felt like lately no one in the service industry has any pride in their work but Precision has done a good job of finding and retaining people who do.
Mark Nelson
A Response from: Clark Wolfsberger

Hello Mark and a big thank you for your 5 Star review!! We too find that many service companies have lost their pride in their work and customer service. We do our best to take pride in our work and customer service. Our Techs or the best! It should never go out of style. Thanks again and take care. Clark

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Prompt arrival. Called cell phone to give us a heads up. Replaced parts and warranted them. Chris was great.
Larry Wilson
Service Provided:
Garage Door Repair
Review:

Service was more than good. It was a pleasure to do business with your company. The service was excellent
Jackie Dykes
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great service and very timely. Technicians are very professional. I have been a customer for over 25 years.
Karen Buraszeski
A Response from: Clark Wolfsberger

Howdy Karen. Thank you for the awesome 5 STAR rating!!! We strive for the best possible service...glad you felt you received it......25 YEARS!!!! You are family Take care Clark

Service Provided:
Garage Door Opener Repair
Review:

The technician was a good communicator and fixed the problem effectively and efficiently.
Jerry Ballesteros
A Response from: Clark Wolfsberger

Love the 5 Star review!!! Thank you for the vote of confidence. We love it when we make our customers happy. Take care

Service Provided:
Garage Door Repair
Review:

Bait and switch beware!!!!!!! Said 200 sent a guy changed to 400!!!! Beware
Michael Pickens
A Response from: Clark Wolfsberger

Hello Michael, Thank you for the 5 Star review. I see you believe thought there was a difference in the amount charged. Sorry for the confusion. I will review/listen to the call-in and see what was said. Our operators should have told you that "springs start at $199.99 and go up from there."Our techs have all types of springs on their trucks so they should have been available. Let me check and I will respond later. ....I see you declined the service to be completed. Please let us know if there is anything else we can do. (The call-in operator did properly alert to the spring cost but that can be confusing)

Service Provided:
Broken Garage Door Spring Repair
Review:

Chris was great, starting with being on time, explaining everything he was doing, and working fast and efficient to get the job done. I would definitely ask for him again in the future.
Randy Yeck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Shawn was fantastic! Very professional and helpful! We would highly recommend Precision!
Holly Tegethoff
Service Provided:
Garage Door Repair
Review:

Excellent all around. Good information on the phone before setting the appointment to look at garage door problem. Shawn, who then came over, was excellent in every possible way. Explained options, various pricing considerations, pros/cons, what he would recommend doing now, what could wait, etc. Ask for Shawn to help you! He was great. We would certainly look to use these guys again for any future garage door problem, upgrade, other needs, etc.
Doug Heller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)
Jim
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chris was very professional and got the job done very quick. Gave me the options and right suggestions for getting the door fixed. Very impressed with quality of work.
Sudeep Jain
A Response from: Clark Wolfsberger

Thank you! We work hard every day to try and improve customer service so it is great hear that you gave us 5 Stars. Take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.
Phyllis Martinez
Service Provided:
Garage Door Repair
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