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Excellent service. Would highly recommend

Review:

Your service man could not have been nicer. However he did forget to put the outdoor keypad on for me. My husband came home from work and paid him so I did not have a chance to look at it before he left. Everything about the installation was fine.

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Great work. Very professional and quick to get the job done. I appreciate the options provided in order to make the best decision.

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I secured an appointment for the following day. The technician called to say he was on his was. My garage door opener was repaired within 30 minutes. I was charged a fair price. Opener works. I recommend Precision.

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I have had the opportunity to experience the fantastic service that Precision provides on both of my houses. It starts with the call, their operators are professional and friendly and get you scheduled quick! Then the specialist comes out and explains everything and gives you a very reasonable quote. All you have to do is say, "yes" and your garage door is fixed and working perfectly in less than an hour. Ask for Greg if you can, he is the ultimate professional!!! This company is trustworthy, honest and unbelievably efficient.

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Technician Shaun fixed the problem quickly and was very pleasant and informative.

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Josh was awesome. He called before arriving He was very professional and knowledgeable.

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Keith was on time and very professional. We reviewed the problem and he told me exactly how it would be remedied. After making the adjustment, Keith lubricated the bearings and checked all aspects of the unit. We purchased our current garage door from Precision several years ago. Today gave us another reason to be glad we did.

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Brent was great, showed up on time fixed and out.

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Precision provided us with enough information to make a decision on the door we were looking for. They even found a color that is not normally stocked.

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Keith is very knowledgeable and did an excellent job. The service was fast an efficient!

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My Tecnician, Patrick Matthews did fine job fixing my garage door. He was on time, courteous, knowledgeable and explained the process as he did his work. Patrick Matthews represented Precision very well....highly recommend Patrick / Precision for garage door repair.

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Technician was very thorough. Pointed out parts that needed to be replaced and was done with the job in an hour.

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The service tech did an amazing job, was fast, knowledgeable and patient when explaining the work and my options. I love precision doir company.

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Brent --and Dustin-- were prompt, professional and knowledgeable. Also I was happy with the office staff who got things set up for the appt. Appreciate the warranty on parts too.

Wow! Thats a 5 Star for almost the whole company. Dustin is our new hire and already has his first 5 Star! We will point that out our next company meeting.

Review:

Great company to work with. Reasonable price, great products, and exceptional service. You will not be disappointed!

Thank you Rod for the 5 Star review and the vote of confidence! It mean a lot to us and makes us feel good when we do it right. Customer is KING

Review:

Your technician BRENT just left and was very nice and helpful. He certainly knows his business and as always, I will call your company whenever my garage door needs servicing. Your company is outstanding and the service is always excellent.Than you Brent for your help!!!

Alicia, I will alert Brent to this awesome review...5 Stars! He will love it and he works hard to make sure the customer is happy.

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Patrick performed great service. He explained things very well. He was very courteous and fast.

Hey John! Thanks for the 5 Star review.

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John was friendly and efficient. He explained the needed work and did a great job

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I had good service and they where on time with my appointment

Hello Linda, I am happy for our 4 Star review but wish we received a 5 Star review. I will call you to see what you would have like to see more of or less of to get that final star. Thanks for the input. Take care, Clark

Review:

I have used Precision three other times in the last 20 years and have always been happy. This time I had my spring replaced. It was replaced 17 years ago and had a lifetime warranty. They replaced it charging only for labor. So, they stand behind their warranty. I also had the rollers replaced. Andrew arrived on time, and said the repairs would take 45 minutes. He was right. He wore a mask and asked if he could work in the garage without it. I said yes. He was friendly and knowledgeable. I will definitely call them for any garage door repairs and hope they send Andrew.

What a great review!!! We love 5 star reviews because it lets us know that we are doing right and the customer is happy. Oh, and we sure missed you over those 17 years. Take care, Clark

Review:

John Nair did a great job

Hello Ramesh, welcome to the Precision Door family and thank you for the 5 Star review! Take care Clark

Review:

Andrew showed up on time. Gave me a quick observation on what needed to be done and proceeded to fix the problem in about 45 minutes. He was outstanding. I actually called around noon and he showed up 2 hours later.

Hello. Thank you for the super nice 5 Star review! We work really hard making sure our customers are happy. We know who is most important. Clark

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Great technician, quickly looked at the problem and repaired my garage door. Very friendly and professional

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Completely blown away by the efficiency, professionalism, and service provided by Keith. He was at my doorstep within an hour and began to assess the problem. He was extremely knowledgeable and knew exactly what the issue was. Highly recommended.

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Great and timely job Thanks

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Everything went great!

Sweet! You are only happy when you are happy. Take care Clark

Review:

We had them out to repair our garage door several weeks ago. They did a great job, however a few days ago our door stopped opening correctly. We scheduled another call and thankfully it was an easy 5 minute fix of a loose bolt. I was also pleased they waived the second service e call as a courtesy to us. I would definitely recommend them to someone looking for garage door repair or replacement.

Review:

I had one garage door spring to get fixed and the Technician came and said he wanted to install a two springs . Because he said it was company’s policy. That was ridiculous policy.

Hello Woldu and I am sorry you had a bad experience with us yesterday. I have Eddie, our GM, calling you today to see what we can do for you. Our spring policy was put into place for customer benefit and our tech's safety. After much analysis, we believe it is better and less expensive to replace both springs, much like brakes on your car, at the same time. Both springs have the same amount of cycles on them so it won't be long before the other brakes as well. So in an effort to save you the additional service fee when that second spring breaks its best to replace both during the first visit. Plus, we can not guarantee that one spring since it will be working harder and unevenly more than the other one. As for safety, many times when our techs unwind the unbroken spring to put the new one on, it breaks or POPS upon rewinding and that can be very dangerous. Eddie will call you to discuss further and I hope we can still help you with your door. Thanks

Review:

The Tech was great. He adjusted the door and we’re all set here. Bob Woods.

Hello and thank you for the 5 Star review!!!! These 5 stars are what we strive for every day. We want to get better and they tells us we are on the right track.