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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 192 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very thorough. Pointed out parts that needed to be replaced and was done with the job in an hour.
Kathi Knop
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech did an amazing job, was fast, knowledgeable and patient when explaining the work and my options. I love precision doir company.
Rhonda Kane
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent --and Dustin-- were prompt, professional and knowledgeable. Also I was happy with the office staff who got things set up for the appt. Appreciate the warranty on parts too.
C. Hale
A Response from: Clark Wolfsberger

Wow! Thats a 5 Star for almost the whole company. Dustin is our new hire and already has his first 5 Star! We will point that out our next company meeting.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company to work with. Reasonable price, great products, and exceptional service. You will not be disappointed!
Rod Curtis
A Response from: Clark Wolfsberger

Thank you Rod for the 5 Star review and the vote of confidence! It mean a lot to us and makes us feel good when we do it right. Customer is KING

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician BRENT just left and was very nice and helpful. He certainly knows his business and as always, I will call your company whenever my garage door needs servicing. Your company is outstanding and the service is always excellent.Than you Brent for your help!!!
Alicia Cornelius
A Response from: Clark Wolfsberger

Alicia, I will alert Brent to this awesome review...5 Stars! He will love it and he works hard to make sure the customer is happy.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick performed great service. He explained things very well. He was very courteous and fast.
John Klein
A Response from: Clark Wolfsberger

Hey John! Thanks for the 5 Star review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was friendly and efficient. He explained the needed work and did a great job
Barbara Gibson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had good service and they where on time with my appointment
Linda Kriegshauser
A Response from: Clark Wolfsberger

Hello Linda, I am happy for our 4 Star review but wish we received a 5 Star review. I will call you to see what you would have like to see more of or less of to get that final star. Thanks for the input. Take care, Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision three other times in the last 20 years and have always been happy. This time I had my spring replaced. It was replaced 17 years ago and had a lifetime warranty. They replaced it charging only for labor. So, they stand behind their warranty. I also had the rollers replaced. Andrew arrived on time, and said the repairs would take 45 minutes. He was right. He wore a mask and asked if he could work in the garage without it. I said yes. He was friendly and knowledgeable. I will definitely call them for any garage door repairs and hope they send Andrew.
Lawrence Hadding
A Response from: Clark Wolfsberger

What a great review!!! We love 5 star reviews because it lets us know that we are doing right and the customer is happy. Oh, and we sure missed you over those 17 years. Take care, Clark

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John Nair did a great job
Ramesh Rana
A Response from: Clark Wolfsberger

Hello Ramesh, welcome to the Precision Door family and thank you for the 5 Star review! Take care Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew showed up on time. Gave me a quick observation on what needed to be done and proceeded to fix the problem in about 45 minutes. He was outstanding. I actually called around noon and he showed up 2 hours later.
Jerry Poore
A Response from: Clark Wolfsberger

Hello. Thank you for the super nice 5 Star review! We work really hard making sure our customers are happy. We know who is most important. Clark

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician, quickly looked at the problem and repaired my garage door. Very friendly and professional
Dan Wagener
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Completely blown away by the efficiency, professionalism, and service provided by Keith. He was at my doorstep within an hour and began to assess the problem. He was extremely knowledgeable and knew exactly what the issue was. Highly recommended.
Mary Khankeo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and timely job Thanks
Dennis McCracken
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything went great!
Barb Minford
A Response from: Clark Wolfsberger

Sweet! You are only happy when you are happy. Take care Clark

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had them out to repair our garage door several weeks ago. They did a great job, however a few days ago our door stopped opening correctly. We scheduled another call and thankfully it was an easy 5 minute fix of a loose bolt. I was also pleased they waived the second service e call as a courtesy to us. I would definitely recommend them to someone looking for garage door repair or replacement.
Allison Blake
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had one garage door spring to get fixed and the Technician came and said he wanted to install a two springs . Because he said it was company’s policy. That was ridiculous policy.
Woldu
A Response from: Clark Wolfsberger

Hello Woldu and I am sorry you had a bad experience with us yesterday. I have Eddie, our GM, calling you today to see what we can do for you. Our spring policy was put into place for customer benefit and our tech's safety. After much analysis, we believe it is better and less expensive to replace both springs, much like brakes on your car, at the same time. Both springs have the same amount of cycles on them so it won't be long before the other brakes as well. So in an effort to save you the additional service fee when that second spring breaks its best to replace both during the first visit. Plus, we can not guarantee that one spring since it will be working harder and unevenly more than the other one. As for safety, many times when our techs unwind the unbroken spring to put the new one on, it breaks or POPS upon rewinding and that can be very dangerous. Eddie will call you to discuss further and I hope we can still help you with your door. Thanks

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech was great. He adjusted the door and we’re all set here. Bob Woods.
Bob and Debbie Woods
A Response from: Clark Wolfsberger

Hello and thank you for the 5 Star review!!!! These 5 stars are what we strive for every day. We want to get better and they tells us we are on the right track.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service from the salesman to the installers. They came they garaged and they left.
Joshua Clarke
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew arrived within the expected time. He assessed the repair and finished in his time estimate. Andrew was also able to answer general questions I had. Overall a great experience.
Cynthia Millangue
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service,
Rick Curtis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very professional and answered all of my questions.
Andrea Hutchings
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, pleasant, clearly explained what needed to be done. I was very happy with the service.
Mary Jo Tillman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn was great -- professional, friendly, and clear in explaining everything. We will always use Precision.
David Worley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional service. Just wish the cost was less.
Tracy Merton
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job..arrived early, diagnosed, repaired and works great!!! Will certainly use again when needed.
Rick Flier
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door looks great! Jeff, the installer did a wonderful job, was super nice and quick! Definitely recommended company and matched prices and beat the others I had spoken too!
Drew Carter
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful company and Mike was on time, courteous and knowledgeable.
Mike Chervitz
A Response from: Clark Wolfsberger

Hey Thanks Mike!!! We love our 5 Star reviews and they are very important to us. It lets us know that we are providing the service our customers deserve. Love it! Take care. Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick response to my service request...same day! Timely and truly considerate. Fixed my garage door within the same appointment and technician, Andrew, was very nice and considerate!
Vicki Salters
A Response from: Clark Wolfsberger

Thank you! Vick. We are so happy that you are happy. When we see these 5 Star reviews it lets us know that we are doing it right and that our customers are getting what they deserve. Take Care Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick Matthews was very friendly and courteous. He was helpful and answered my questions. Everything went well. I will keep Precision Garage Door phone number for any future work, and to give out to my friends.
Janet Moore
A Response from: Clark Wolfsberger

Hello Janet ad thank you for the 5 STAR review! I will alert your tech, Patrick, as he too will be excited. We know that the customer is the most important thing at our company. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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