Review:

My garage door openers were over 20 years old. Chris replaced everything but the actual doors. He was super friendly, worked fast, recommended a few things, and answered all my questions with ease. I am very happy with my new garage door openers. I highly recommend Precision!

Hello "Happy Customer" I will pass this along to your Service Tech Chris as he will be happy to hear as well. Thank you

Review:

Jason came to my home on August 29. He was prompt & very courteous & knowledgeable. He sent me an estimate for a new door, but I don't see it on my email. I need it to send my lawyer for court approval for a loan (I'm in bankruptcy). I would like a tech to come & see if my present garage door could be repaired for use until the new door comes. Where is the estimate he showed me?

Hello, thanks for the review and I will have Jason call you.

Review:

The employees were very polite and courteous. They completed a quick inspection of the door, track, rollers, etc. and offered three options of service. Opting to replace only the broken springs, they completed the work very quickly. The price was reasonable. However, I felt charging a service charge of $59 in addition to labor and parts was unnecessary. I would call them again but ask for an estimate over the phone before setting an appointment.

Review:

Justin was great! He diagnosed the issue and had a quote to replace the broken springs within the first 5 minutes. Took Justin about 10 minutes to replace and then test the door function. I will ask for him again to work on my garage door! Besides being friendly he is extremely knowledgeable and answered all the questions I had. Precision was great too as I am closing on the house I sold tomorrow and called Precision in a panic to get the door fixed before closing. Justin was at my driveway less than an hour after calling Precision. I cannot thank you enough for the quick turn around time!

Review:

I am thrilled with the service Precision provided us today. It isn't often that a service company arrives early, but that worked perfectly with my schedule. I appreciated the phone call before arrival and the service provider was there when he said he would be. Thank you for your excellent service.

Thank you Diana for the nice review. I will pass this along to John, the tech, and he too will be pleased. We work hard to completely satisfied our customers so I am glad your are happy. Take care.

Review:

What turned out to be a rats nest of wiring was conquered with the persistent efforts of our tech Adam, thus saving us money. We wholeheartedly recommend Precision Door Service for all of your garage door needs!

A rat's nest!!! yikes! Thanks for the 5 star review and we are so happy we solved your problem. Take care and enjoy the rest of your summer. Clark

Review:

I was surprised the see the opener that was the right type didn't resolve the problem and a special had to be ordered. It has not arrived yet. Please notify me when it can be installed. Thanks Tom Burkard

Thanks Tom for the communication...we will keep you updated to the progress. Take care

Review:

I was able to get a service call within an hour of my initial call. Joel was very professional and did a great job. Thanks for the great service.

Review:

On time and knowledgeable. Would use again.

Review:

Terrific service. From the initial phone contact (Melissa was great) with very timely scheduling, to Chris, the serviceman, who arrived right on time. costs and options were shared and then the repair went rapidly and efficiently. 5 star for sure. Ed

Mr. Throop, thank you for the nice review. I will pass along your comments as I know that everyone involved here will be excited to hear your words. Thanks again.

Review:

I had a problem with a noisy opener on one of my bays. John troubleshooted the issue and corrected it. He also brought to my attention the spring that I had replaced earlier in the year (using a different garage door company) was not the correct spring for my system. Next time I'll know to call Precision first with any garage door problems. Special thanks to John, very professional and knowledgeable explaining and resolving my problem.

Thank you Mr. Smith for the kind 5 star review. We work as hard as we can to make sure our customers are happy with the work we do. We are not happy until the customer is happy.

Review:

Excellent service

Thank you for the very nice 5 Star review.

Review:

The guys came and did an awesome job. They broke down what the problem was, why it needed to be fixed, and what parts would be needed. Super polite, on time, and cordial. Great job

Hello Mrs. Poole, Thank you for the nice 5 Star review. It makes us very happy when our customers are happy. Please let us know if there is anything else we can do to make your experience better with Precision Garage Door of STL. Take care.

Review:

All work was done quickly and well.

Frank, thank you for the very nice 5 star review. I will pass this along to the Tech. He will be very happy as well. Take care.

Review:

Your reviews on Google led me straight past your competitors and to you. Very happy with our tech and with the service we recieved. He was 2 hours early and done in 20 minutes. He greased and adjusted the chain as well. Thank you Precision!

Thank you Adam for the very nice 5 Star review. It makes us happy when our customers are happy. It is our #1 priority. Take care and we will let your tech know.

Review:

Our garage door broke on a Sunday night with both cars in the garage. I called Precision on Sunday night, spoke with a live person and scheduled a repair. Nick called that he was on the way. Looked over the situation, showed me that a cable was broken. Prepared an estimate that I agreed with and he went to work. Did a Great job on a 34 year old door! Yes - I would hire again.

Hello Arthur and thank you for the very nice 5 Star review. We work hard to make every customer as happy as possible. I am glad you were properly taken care of by Nick and will pass along your comments to him. He will be excited to hear of your kind review. Take care

Review:

Chris explained everything very well and was thorough to make sure our door operated smoothly after the servicing.

James, thank you for taking the time to give us the 5 Star review. We strive for the best possible customer service!

Review:

Pleased that we were able to get a technician scheduled within 2 days. It had been about 10 years since our last service call and had recently been experiencing new "aches and pains" type noises as the door was raising and lowering. Chris was able to assess the situation and give us an honest opinion of what parts should be replaced without having to replace the whole costly door system. A restore and adjustment was completed and the door is working good again... along with peace of mind that the springs aren't going to break on us. The 7 year warranty is great too. Pleased with results and would hire them again to return.

Thank you J. Appel for the nice 5 star review. I will pass along your comments to Chris. We do our best to please our customer, they are our life blood. Thanks

Review:

I was having issues with garage door randomly not closing. Sometimes had to hold button down to get it to close. Did not have anything different around them. Although Chris and Adam could not get the garage door to do it while they were here, they checked different areas and was very knowledgeable and professional. We appreciate all the explanations and tips they gave to keep a trouble free garage door. Hopefully, the problem that I had will not resurface.

Thank you Lucy for the 5 Star review. Let us know if you need anymore help. Thanks

Review:

Chris was great and explained the repairs as well as made recommendation to prevent future problems.

Thank you for the 5 star review. We appreciate it when we hear from our customers and they are happy with our service. I will pass this along to the Tech.

Review:

Justin did a tremendous job. Explained my options and did the work in a timely manner. Showed up on time. In fact, he called and said he was ahead of schedule and that was perfect.

Review:

Shawn was excellent. He explained what needs to be done and showed us how to complete it. We appreciated his honesty and care. We highly recommend Shawn.

Hello Pete and thank you for the nice review. We work hard everyday to improve our customer experience and service so we love it when we see the 5 star reviews. Thanks again.

Review:

Great job. Got the door working again. Was on time and cleaned up after the job was finished.

Review:

Great service. I’m an idiot and didn’t realize it could have been a faulty electrical outlet causing the garage door to stall, not the door itself. Justin figured it out within seconds and was very nice about it.

Hello Mark and thank you for the nice review. We love it when we make our customers happy. There is nothing more important than that. I will pass along the nice words. Take care. Clark

Review:

Excellent job!

Thanks Kevin for the nice 5 star review!! We strive for the best possible customer experience. We work on it every day.

Review:

Bob was on time and very neat and pleasant. My problem was simple, but he checked everything over and made sure I understood what the problem was in case it happens again. My appointment was on a Sunday and I thought the $49 service charge was very reasonable.

Terry, thank you for the nice 5 star review. We strive to deliver the best customer service possible. Thanks

Review:

From the person on the phone to the service tech that came out on a Saturday I found this company nothing but professional and SUPER nice. They gave me 3 options to fix my problem and started out fixing the issue with option number 1. When the service tech knocked on my door I was shocked that option 1 worked. I would recommend this company to everyone.

Thank you Shari for the nice review. We work hard to deliver the best possible customer service every time. Clark

Review:

Our technician did not try to sell us a new garage door opener, but provided us with information to try and fix the issue before purchasing a costly replacement. I appreciate his honesty. Thank you.

Thank you Mary for the nice review. I will pass this along to Chris.

Review:

Appreciate that the technician (Nick Ledbetter) called ahead of arrival and was on time. He performed the evaluation quickly and went over options for repair. Repair was done promptly. My door has never opened so smoothly. I highly recommend this company and technician.

Review:

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.