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Garage Door Repair Reviews in West County, MO (Updated April 2025)
Precision Garage Door of St. Louishas received 531 reviews, averaging 4.92 Stars:
Ballwin, MO
Product:
Chesterfield, MO
I was pleasantly surprised by how quick I was able to get an appointment. Nate was awesome and very knowledgeable. Great service overall!
- Vikram Abrol
Ellisville, MO
Way over priced.
- James Kladney
Chesterfield, MO
Jaylen was exceptional. He explained the situation and options for fixing. Did not try to oversell. Very pleased with the service Jim Normile
- Jim Normile
Product:
Eureka, MO
The young man that replaced the rubber gasket along the bottom of my garage door was very professional. He explained things to me so I could understand. He was also very polite.
- Christine Lieser
Chesterfield, MO
Quick response. Trustworthy, personable tech. 10/10 would recommend and plan on using this company for all my garage door needs. Didn’t feel pressured to decide on a solution and very pleased with the work. Brett W was great.
- Victoria L.
Ballwin, MO
Best review from a customer is that I wouldn't hesitate to call your business again if I had any problems with my garage door. Brady Decker couldn't have been nicer, Prompt same day service was appreciated. I didn't know we had called you years ago, but a good friend recommended you and they were correct. Thank you. Robert and Gail Buss
- Bob & Gail Buss
Wildwood, MO
Brett was our technician. He was very efficient, kind and knowledgeable. We would definitely use Precision in the future.
- Craig/Melissa Sorce
Ellisville, MO
Good service. Took care of my door issue very quickly. Laid out all the options with good explanations. Hope to never need them again...lol...but if I do won't hesitate to have them back.
- Mark Koenig
Ballwin, MO
Ryan provided excellent service and explained options thoroughly. Very impressed Precision was able to send someone out within 24 hrs. Great service. Ryan even oiled my other garage door to make it quieter
- Marcus Jones
Product:
Maryland Heights, MO
This is our second experience with Precision. We called them last year for my Mother in law. The crew was so nice and took such good care of her we decided to call them for our house. Brady took care of us this time. He was knowledgeable, respectful and a pleasure to work with.
- Eileen Frederick
Service Provided:
Product:
Residential Technicians: Brady D
Chesterfield, MO
Brett was on-time, informative, gave options for the repair and completed the work in a timely manner.
- Douglas Quade
Chesterfield, MO
It was a pleasure to deal with and talk to Will Mulholland. He gave me several tips on how to take care of my garage door mechanisms. He was very surprised to see my 1994 Precision door opener still humming along so well. I thought the door sensors had malfunctioned but it was only that spiderwebs were blocking the signal. If I need further service Will would be the Tech I prefer.
- Barry Barber
Ballwin, MO
We felt we were overcharged for the work done on our garage. Charging $900 to replace a spring is ridiculous.
- Nauman Wadalawala
Product:
Creve Coeur, MO
Precision Garage Door is consistently fantastic! They are on time, courteous, and experienced. They do a great job explaining what the issue(s) are and lay out the options, without the high pressure tactics of some of their competitors. We have always had a tremendous experience with Precision and would recommend them to fellow St. Louisians.
- R. Wetzel
Product:
Ballwin, MO
Brett came today to investigate the reason it was so cold in our garage these past bitter cold days. Seemed like a lot of air was coming in on one side of the garage door. He did a great job doing minor adjustments to the door. He explained everything he was going to do. I am confident this was successful. Precision installed the door in 2021. I have always been happy I chose Precision.
- Edward and Joanne Collison
Ballwin, MO
Jon came right in, intro'd himself and got to work..... completed the job he was asked to do. Rolling better than every before. Thanks Jon Portis Family
- Ronald Portis
Product:
Chesterfield, MO
The young man who came to assist me was very nice. He did exactly what I needed to have done (change my access codes), and volunteered to double check everything else while he was here. I was surprised that instead of the $79 quote that Chelsey had said when I called, it cost $110. I thought that was a little expensive for 10 minutes work. Please remove Dick Mueller‘s name from your file as I told you when I called he has passed away. None of the choices in the service performed applied, so I just picked one.
- Dick Mueller & Barbara Marshall
Chesterfield, MO
Last Sunday our 25 year old garage door opener died. Since Monday was a holiday, today I called Precision. Despite today being the coldest day of the year and snowing, about an hour and a half later, Dejuan Harris arrived. He quickly diagnosed our problem and explained our options. I elected to totally replace the opener. Another hour and a half and we had a new, fully functioning, garage door opener. And this was done in single digit weather. Brrr, it was cold. Thank you Dejuan for your very timely and thorough service and thank you Precision for more than meeting our expectations.
- John Drake
Product:
Chesterfield, MO
we needed help, and took a chance on your company.
- Donna Eaton
Chesterfield, MO
Thank you so much for making this such an easy process! I called to ask about repairing our garage door, and the technician was able to come out the same day, on time, and fixed the issue we were having. He was professional and helpful. Highly recommend!
- Angela Gusky
Des Peres, MO
Precision was impressive beginning w the initial phone call to their customer service department. Very friendly and helpful. Service was promptly available, a very reassuring bio of service man, and appointment confirmation arrived via email, and Matt B was so personable, professional, and qualified. 100% satisfaction here! Many thanks
- Diane W
Product:
Ellisville, MO
Brady is the best!! Knowledgeable, Respectful and Friendly!!
- Jr Brock
Ellisville, MO
Brady was very professional and had us back up and running quickly!
- Craig Cooke
Ellisville, MO
Fix turned out to be more extensive and expensive than I anticipated, but the service representatives were excellent and I'm happy with the results.
- Josh Gillespie
Service Provided:
Product:
General Manager: Brett W
Ellisville, MO
Please describe your experience. "Positive". Did we meet your expectations? "Yes". Did we solve your problem? "Yes". Were the people who represent our company courteous and professional? "Yes". Were they helpful? "Yes".
- J Me
Product:
Ballwin, MO
Quick response, friendly, fixed
- Jason Turk
Des Peres, MO
We called when our garage door spring broke and a technician, Dejuan, was out within the hour. Dejuan was very quick and very professional. We are already a returning customer and we plan on using them going forward.
- Steve Doak
Product:
Ellisville, MO
I have used Precision in the past and they, again, did not disappoint! Dejuan did a phenomenal job! I received a fast response setting up an appointment via on-line chat, Dejuan showed up on time and the job was completed with everything checked and working fabulously. GREAT JOB!
- Barb
Product:
Chesterfield, MO
Ryan arrived shortly after ten this morning, as promised. Checked all settings and made sure all controls worked. Couldn't be more pleased. Every service man has done a wonderful job and all earn 5 stars.
- Lee Placio
Our technician arrived in less than an hour from our call on a Saturday. Jaylen evaluated the issue and installed a new opener for us immediately. He was knowledgeable and kind and made sure we understood everything before he left. Great experience!
- A.B.