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Read what people are saying
about Precision Garage Door in:

North County, MO

Precision Garage Door of St. Louis
has received 25 reviews, averaging 4.68 Stars:
Review:

Excellent service and customer attention. Also very friendly
Tanya Jordan
A Response from: Clark Wolfsberger

Thank you!!! I will pass the good news around the shop.

John Nair Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Justin and Cody did an amazing job fixing my garage door and explaining the issue. They were on time and had everything they needed readily available. Extremely polite and professional.
Jennifer Cox
Justin Siegel Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

First visit $500 cost, parts replaced band work done by Chris K., thought problem was corrected. Today' s visit problem was solved by having the rail hammered straight, because door continued coming off hinge. This should have been done in the beginning, I feel we were taken advantage of in the first visit.
Gloria Ebert
A Response from: Clark Wolfsberger

Hello Mrs. Ebert, Thank you for your review and information and I am sorry that we came up short. I did some followup and you were correct. The first tech replaced your rollers, along with other items, and to do so he needed to bend and open up the track to allow them in. It seems that he forgot to bent the track back on one side and thus allowing the rollers to slip out and the door coming off the hinge. I total miss on our part. I see that we sent another tech out and he discover the problem and fixed it. We did not charge you for that return visit, as we should not, and now I hope all is fixed. We have alerted the first tech to his mistake and believe he will be more careful next time. We deeply apologize for your inconvenience and truly appreciate your patience in the matter.

John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Service was quick and fast, very satisfied
Morris Sampson
A Response from: Clark Wolfsberger

Excellent! Thank you for your nice review.

Justin Siegel Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Appreciated call saying tech could come earlier than scheduled time window. Disappointed that a Lifetime Warranty from previous work is not a Lifetime Warranty even though paperwork from previous work clearly showed there was a Lifetime Warranty. Though I am obviously a senior citizen, I was not offered as senior citizen discount.
Jerry Eichholz
A Response from: Clark Wolfsberger

Hello Jerry, Thanks for the insight and I will review the work done and see what the deal was on the Lifetime Warranty as well as the senior discount. Thanks Follow-up - It looks like you had a broken spring and some bearing plates that needed repair.

Justin Siegel Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Jason was great to work with today. He was prompt & knowledgeable. I do want to add, that I was referred to Precision by my Neighbor Tim Mayer. He said he may get a $50 gift card etc. I mentioned this to Jason, but making sure that this was passed along
Rob Urish
A Response from: Clark Wolfsberger

Hello Rob, thank for the 5 star review. I will pass along the referral information.

Jason Mainard Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Door Manager:
Review:

Receiving an e-mailed appointment confirmation with your assigned technician bio (Jeff Harris in my case) is a nice touch to their communication tool. I was called approximately 20 minutes prior to my scheduled time slot. Jeff worked tirelessly on replacing my double wide garage door for what I thought was a two man job on a sizzling hot day. 3 hours later, my beautiful door was complete. Awesome job!
Twania Dean
A Response from: Clark Wolfsberger

Hello Twania, Thank you so much for taking the time to review our tech and the work he preformed. We are so happy that you found it to earn a 5 Star! Let us know if we can do anything else for you in the future.

Jeff Harris Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Installers:
Review:

Kyle was prompt and efficient, appreciate the timely manner of repair and great customer service!
John Pukala
A Response from: Clark Wolfsberger

John, so happy you were happy with our work and Kyle. 5 Star!! We work everyday to try and improve our customer service. Thanks Clark

Justin Siegel Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technicians:
Review:

The technician arrived early. He assessed the problem, the rollers were off the track. He opened the door so that I could remove our car from the garage. He quickly repaired the track, installed replacement rollers per his recommendation. We discussed replacement of the springs and cables. Also covered replacement of the overhead door.
Edward Amos
A Response from: Clark Wolfsberger

Hello Edward and thank you for the 5 star review. We strive to make the customer experience the best it can be. Glad you are happy.

Joel Rife Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

5 stars joel was very professional and curtious great job!!
Daniel Niederer
A Response from: Clark Wolfsberger

THANK YOU! We love to make our customers happy.

Joel Rife Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

good job by the technician
Herbert Clarke
A Response from: Clark Wolfsberger

Thanks Herbert for the review. I will pass it along to Joel. Take care.

Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

5 stars all the way the technician did a great job and I learned some new things about my garage door. I will recommend your company to all friends and family!
Phillip Leeker
A Response from: Clark Wolfsberger

Thank you Phillip! We love to hear that we are satisfying our customers.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Tech Jamey Ambercrumbie was prompt kind and courteous. Did his job in a timely fashion.
Lamar Chapman
A Response from: Clark Wolfsberger

Lamar, thank you for the nice review. We strive for the best possible customer service. I will pass this along to Jamey.

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

If you want to do business with Precision Garage Door, be ready for two things: 1) Technicians who will tell you additional remote openers can only be purchased from them for $55 -- in truth, they are readily available at Home Depot/Lowe's for around $34. 2) A roughly 100% markup on a garage door opener. The unit I purchased was a Liftmaster 8355 -- $420. Readily available on sites such as Amazon for roughly half that cost. I understand markups; I understand a company needing to make profits; however, I don't put up with lies and I think a 100% markup is a bit excessive. This was my experience. I hope yours was better.
Hans Smith
Shawn Roderick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

Precision came out promptly. They didn’t try to upsell us. Technician was efficient, knowledgeable, and explained everything.
James Graser
A Response from: Clark Wolfsberger

Thank you James for the nice review. Customer service is our #1 priority...the rest will take care of itself.

Jamey Abercrombie Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Cal was very professional and very kind. He represented the company very well.
Ines Santos
A Response from: Clark Wolfsberger

Thank you for the nice review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent, fast service! Shawn was professional and clearly explained every repair that was needed. My garage door now operates better than it did when I had another company install it! I will definitely use Precision again should I need them.
Thomas Naughton
A Response from: Clark Wolfsberger

So glad you are happy with your experience! We take our customer service very seriously...

Shawn Roderick Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

I highly recommend this company, the technician was honest and trustworthy.
Anthony Banks
A Response from: Clark Wolfsberger

Hello Anthony, thanks for the great review. We love it when we meet our customer's expectations....its what we strive for.

Service Provided:
Garage Door Opener Repair
Review:

Great and very professional
Maurice Evans
A Response from: Clark Wolfsberger

Thank you Maurice for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast excellent service Thank you.
Tommy King
Service Provided:
Garage Door Repair
Review:

Excellent job. He came in and out very quickly.
Patrick Gaydon
Chris Koch Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

I bought my garage door opener from Precision and have had all my work done by them. They are the only one that i will use to work on my garage door opener I give them and there people a 10 plus rating Ken Braniecki Sr
Braniecki
Service Provided:
Garage Door Repair
Review:

Very prompt and courteous. Arrived on time and finished the job very efficiently. Would use again.
Shawn Boyd
Service Provided:
Garage Door Repair
Review:

Repairman was on time, courteous and professional in his work. Completed job in a timely manner and was patient in answering questions.
John Page
Shawn Roderick Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

I am very pleased with the service, product, and professionalism that Precision offers. This is not my first time using them. Each time, I knew who was coming, how they looked and what identifications they would have. Each time the employee showed up, they were impressive. Before the employee came, I talked with the schedular. She was not only pleasant , but she was very professional. I am very satisfied with precision's employees , products and services.
Bettye Harold
Shawn Roderick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians: