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Read what people are saying
about Precision Garage Door in:

North County, MO

Precision Garage Door of St. Louis
has received 52 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician John Nair is so awesome!! I would highly recommend him/company to anyone looking for any service on their garage. His professionalism is outstanding! An made us extremely comfortable an knowledgeable on the service we were inquiring about. Thanks again!!
Frances Stepney
A Response from: Clark Wolfsberger

Hello! Thank you for the nice 5 Star review! I will let John know...

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service!
Norma Simon
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch service. Technician, Mr. Roderick, arrived promptly and was extremely friendly and knowledgeable. He was able to diagnose and immediately resolve the issue. Amazing customer service from initial phone call through completion of work.
Mike Bollinger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After my initial garage door install on 6/19/20, I noticed not long afterward a popping sound with the rollers as the garage door was raised. I called to have the original technician back out but he was on another install and unable to return. However, a couple days later, I was dispatched a technician by the name of Chris Newman that was able to not only correct the 'popping' sound; he also identified another issue with my new garage door bracket being attached to a split-rotted piece of wood that could have created a major catastrophe further down the road had it not been corrected. Chris went the extra-mile of cutting and replacing the split wood with a 2x4 found in my garage. The replacement seemed to be much sturdier than what was previously there. Thank you, Chris for being observant and correcting both potential issues that could have caused additional problems had they not been discovered.
Adonna Jones
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Use service before and was very satisfied!!!!
Ernest Carter
A Response from: Clark Wolfsberger

Thank you Ernest for being a Precision customer. We treat our customers like we want to be treated! Take care Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They offer quality in products and services. Also Michael Dent was very efficient with the job
Michael Moore
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! I highly recommend.
Aloe Hewitt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew did a terrific job, and I appreciate him coming on a holiday weekend.
Jeff Moore
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service I would recommend them to anybody with a garage door problem
Joe Fleming
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job
Rhonda Thompson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision. The consultation and install appointment was just a few days time frame which was excellent. The actual install took less than 2 hours.
Catina Gaddy
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick did an awesome job and was extremely personable. Goos guy.
Mantia Patrick
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job. The guys came on time...they were courteous and professional. We are very happy with our new door. Will be more than happy to recommend and refer them in future. Thank you!
John Waweru
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected you because if the ratings. I feel I chose the right company. I was comfortable with the tech and pricing. Very professional, personable and friendly. Thank you for service well performed!!!
Margaret Goodwin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Because you did good service before.
Charles Walker
A Response from: Clark Wolfsberger

Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was nice and thorough. But we were told one price when we called and charged a higher price after the service was performed. Parts was not the reason. Won’t be calling again
Larry & Michelle Parent
A Response from: Clark Wolfsberger

Hello Larry and Michelle and thank you for the nice review. We are sorry if there was some miscommunication between your call into us and when our tech performed service on your door. We make sure that our representative who takes your call only talks in general terms like, " Springs START at $199.00."in an effort to avoid confusion. Without actually seeing what is happening with your door it is impossible to properly know the final cost. We also make sure that our techs offer the full and complete range of options to the customer and ten let them decide. I hope that helps explain what you experienced and I hope more that you will return as a customer to Precision. Take care. Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, thorough, professional, friendly
Philip Adler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are pleased with the service from Precision. We've used them for several years now from broken springs to our new purchase. We appreciate their professionalism and no nonsense approach to understanding what we need and presenting what they have and can do. Mike asked what we needed and explained what Precision could do and had to offer. It made our decision easy.
Terry Henderson
A Response from: Clark Wolfsberger

Thank you Terry! 5Stars are what we work for because we know the rest will follow. Take care please let us know if there is anything else we can do for you. Clark

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn came out to the house to help me with the garage door opener. I received a text giving me his background and a picture. And prior to coming over he called. He arrived on time, was very courteous and knowledgeable. Definitely provided me with top notch service. I will continue to use Precision for all of my garage door needs.
Adam Grun
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my new door installed last Sept. and it has been great. But last couple weeks I noticed it wasn't opening & closing properly. I called and someone came out the next day. It needed a little lubing & an adjustment on the opener. Friendly people, quick service......I highly recommend. Thank you.
Nancy McIntosh
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech came to address problem. What he told me I had to do was call an electrician to address receptacle problem. Electrician came plugged in opener to an extension cord into another receptical and opener still malfunctioned. So that tells me opener problem not receptical problem. So after this lesson of service charge for no service you all basically lost out on garage opener sale! Just really not happy about the whole experience.
Sharon Sweeney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John did an excellent job repairing our garage door. Knew what he was doing and did it in an respectful courteous way
Dan Kleypas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My brother did a search to help me out. He came up with this. Had problem with opening and closing garage door - especially opening. As it turned out, no repair was needed, however I receive new remote to make easier the opening of the garage. My original remote was very old and more limited to the distance from where you can click it to open. The worker was very nice.
Diane Calcagno
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed the technician was kind friendly and took his time he wasn’t rushing he provide offers didn’t force us to choose I will highly I mean highly recommend this company
Clemons Ronald
A Response from: Clark Wolfsberger

Thank you!!!! We love our 5 star reviews. It is how we judge ourselves and use it as motivation. I will tell the Tech, Chris. Thanks again Clark

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a very good experience and I will let anyone looking for a repair of their garage know to call precision garage
Calvin Smith
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 STAR SERVICE. JOHN NAIR WAS EXCELLENT! MY GARAGE DOOR HAS NEVER BEEN BETTER..I WILL RECOMMEND PRECISION DOOR TO ALL MY CONTACTS!
John Grisby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service all the way around! Called due to a door that wouldnt close and these guys were on it next day! No extra charges, just prompt service. Tech was super personable and fast!! I was able to go about my day without a huge inconvenience. Only company that will service my garage door, period!
Kevin Dixie
A Response from: Clark Wolfsberger

NOW THAT'S A FIVE STAR REVIEW!! Kevin, thank you for taking the time to let us know how we are doing. We make customer service our #1 priority and it is always nice to hear that it is working. Thank you and please let us now if we can help you again. Take care.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and customer attention. Also very friendly
Tanya Jordan
A Response from: Clark Wolfsberger

Thank you!!! I will pass the good news around the shop.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin and Cody did an amazing job fixing my garage door and explaining the issue. They were on time and had everything they needed readily available. Extremely polite and professional.
Jennifer Cox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First visit $500 cost, parts replaced band work done by Chris K., thought problem was corrected. Today' s visit problem was solved by having the rail hammered straight, because door continued coming off hinge. This should have been done in the beginning, I feel we were taken advantage of in the first visit.
Gloria Ebert
A Response from: Clark Wolfsberger

Hello Mrs. Ebert, Thank you for your review and information and I am sorry that we came up short. I did some followup and you were correct. The first tech replaced your rollers, along with other items, and to do so he needed to bend and open up the track to allow them in. It seems that he forgot to bent the track back on one side and thus allowing the rollers to slip out and the door coming off the hinge. I total miss on our part. I see that we sent another tech out and he discover the problem and fixed it. We did not charge you for that return visit, as we should not, and now I hope all is fixed. We have alerted the first tech to his mistake and believe he will be more careful next time. We deeply apologize for your inconvenience and truly appreciate your patience in the matter.

Service Provided:
Garage Door Repair
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