Garage Door Repair in Festus, MO

Nancy Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will was absolutely awesome. Very kind and knowledgeable. Thank you for your help. I will definitely call precision again. Have a great day.

Ron Spoth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring broke this morning on our garage door, I called them at 10am and at 11:30 Jon was here fixing our door. Great friendly service.

Bernadine McNabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew explained the condition of the garage door and any service it would need.

Sherry R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I arranged appointment with PGD representative who advised there would be a service charge & would allow a senior citizens discount. I advised the representative of EXACTLY what was needed to be done, simply just strip & reconnect a wire on 1 of the reverse safety sensors at bottom of garage door which would not allow the door closed. Apparently an animal had chewed the wire. The technician came out, didn’t examine or even touch anything, but just writing on his clipboard tried to overcharge me for extra work that I didn’t need, totaling $320! Also implied 3 times, that I lied about what the representative told me concerning the senior citizens discount & advised that he & his manager would be reviewing the taped phone conversation. I asked the technician to leave and regrettably gave him a check for $69 to get him off of my property. Basically so he could stand there & B.S. me for 5 minutes. I definitely would not recommend this company if they condone their staff with such unethical practices.

Gloria Park

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company through a Google search. The process of actually setting up an appointment easy but I was less than pleased about the quality of the phone reps who provided my initial bids. They had limited product knowledge and had to put the phone down more times than I would have expected to double check on their responses. I was, however, pleasantly surprised that I could have a service tech out the next day with several options for a service call. I then had the sinking feeling that I had contacted a low quality company if they had that much availability. Unfortunately, the next set of issues were primarily my fault. I ran into some unforeseen complications in my day and could not be home in the window of time I booked. I was not able to be near my phone so I also missed a call from the tech alerting me that he was on his way. By the time I was able to get to a phone, I tried to return his call which rang through to the main office. I was 40 minutes away and would have been home 15 minutes after the tech arrived. Again, I understood that this was my fault and I was informed that the tech might wait since I was the last service stop of the day. However, after touching base with the service rep I was told he could not wait. I called back when I arrived at home later that evening to reschedule but this time the phone rep was extremely caring and showed a lot of empathy. She scheduled me for the next day in the afternoon and all was good. When the next day arrived, I did not receive any alert call or text indicating a service rep was on the way. Regardless, Glen showed up within the time block I was quoted. This is when everything changed — to the positive. I was so impressed with Glen’s level of service especially when I had what turned out to be something not as straightforward as we thought. He kept me informed every step of the way and explained everything that he was doing and provided me options. In addition, he shared what I should be looking out for and what I should be considering next, as well as what I didn’t need to address right away. I feel like my interaction with Glen completely turned around my perception of the company and now I wouldn’t hesitate to recommend Glen to anyone else. He actually addressed multiple service issues so the next question response is not accurate.

Gary Coplin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the fast and friendly service. Job well done!

Robert Windal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job Glen , very professional Thank you !

Tom Spence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Jonathan for your prompt service and your expertise.

Gregory Clements

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Brewer came out to fix my garage door springs and did an excellent job, he explained the work and completed it in a timely fashion! The greensky fiance was easy to apply for and saved me from having to pay everything up front.

Heather K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company was on time and communicated well with who our technician would be. He worked quickly and efficiently and had our problem fixed in no time! We would highly recommend this company. Very professional.

John Stout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star Rating for Andrew Maul Great tech very knowledgeable on Garage Repairs covered other issues what was going on with the garage door (Great service)

Sue Ott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener is acting up. Doesn’t always open have to open and close a couple times before door will fully open. Total waste of time for your technician and a waste of my $89 that I had to pay for him to come out only to tell me oh we don’t service that brand of opener. So he said we’d have to sell you a new one because we can’t repair that one. So sell me and install a new one for $729 I don’t think so, total rip off. Maybe better business practice would be for Precision Door to ask customer what brand of opener they have to see if it’s one you service before sending someone to come out only to find out you don’t service it. Also give an estimate over the phone on prices of openers and install costs. Most customers can explain how big their garage door is for proper size. But your current way is great for you to collect $89.

Henrietta Pringle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision while living in Waterloo Il and remembered excellent work on our garage door on the house and the door on a freestanding garage - we were surprised you remembered us - Ryan Fisher surpassed my expectations -

Robert Toohey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, Megan called ahead of arriving, arrived when stated, she did the repair quickly, she was friendly and professional, I would definitely recommend her to fix your garage door.

Larry Mcdowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very guick, knowledgeable, and the tech cared about the job. I would hire Precision Overhead Door again

Robyn Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. Technician (Joe) was very personable and provided great detail about the door and recommendations! Our door (one of the springs) failed on a Saturday and they were able to make the repair the next morning without any extra charges. We will use them again without a doubt!

Angie Lednick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From scheduling to installation everything was so easy. The technician, Joe, was very knowledgeable of the product and had no issues with installation and integrating our other door openers. He went the extra mile to make sure everything was programmed right, greased the doors I had up already and made sure we understood everything.

Rich Yokum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would absolutely recommend Brent Gregory with precision Door Services. Brent Gregory was courteous, knowledgeable and efficient in his work. Thank You Brent. I was really not expecting someone to show up today. So when The young lady who took my call said we would have someone out today, between 10 am and 12 pm. I was shocked!! I'm not sure who the Young lady was who took my call but Thank you!!! Team effort!!! In conclusion. I would highly recommend Precision Door Services to friends and family I will use them again. Brent Gregory-10 Young lady who answered my call-10 Precision Door Services-10

Dottie Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent was very professional and personable. I highly recommend Brent and Precision Garage Doors.

Cheryl Wegener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an issue with our 23 year old garage door opener. I called Precision and got an appt for the same day. Shawn came out and was very knowledgeable and professional. Explained everything, answered all my questions without hesitation, and installed a new garage door opener. Very good experience! I would highly recommend them.

Audrey Poirrier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly professional and courteous. Extremely knowledgeable and friendly.

Jason Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, honest, fast and a 7 year warranty.

Peggy Ashby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome job!!! Looks great!!!

Robert Toohey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived as stated, tech was informative and helpful. Service was fast. Have used Precision door in the past and will use again.

Robert Bone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a lot of issues going on... check BBB Aplus rating started reading reviews and call set my appointment to fit my schedule ....they call before arriving with a pic of your Tech. my wife was very pleased with that...Dan McDonnell was the Tech he explained what was going on what needed to be replaced....had the old thing sounding like new again....everything that needed replaced was right on the truck!! Thank you for a job well done Dan!!! thank you Precision !!

John Standard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I checked on line and read you had good service and good name

David Parchim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision acted fast and got my garage door spring fixed quickly. Chris Koch serviced our garage and was very friendly, professional, and knowledgeable. Will certainly refer Precision to others.

Andrew Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Codie Mugfor Informed us in every step. Fast and friendly. 5 star service.

Barbara Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent a technician out within 2 days (to meet my schedule). The tech evaluated my garage door and opener. He then explained what needed to be fixed or replaced and gave me 3 estimates. I accepted and he installed a new opener that day. All done professionally and within a couple of hours. Great service.

Heath Daugherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very knowledgeable and did a great job of repair.