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Read what people are saying
about Precision Garage Door in:

Ballwin, MO

Precision Garage Door of St. Louis
has received 36 reviews, averaging 5.00 Stars:
Review:

Called around 9:00am and repairman arrived around 1:00. Very professional and courteous. Will not hesitate to call if needed in the future.
Loyse Clay
A Response from: Clark Wolfsberger

Hello and thank you for the 5 star review!!! We understand that if we make the customer happy everything else will workout. Thank you for taking the time to do a review. Clark

Service Provided:
Broken Garage Door Spring Repair
Review:

They were super easy to work with from the initial call to service the next day. John N. was great! He was professional, friendly, and taught me a few things that I didn't know about my garage door that you never hear about. I'd request service from him any day.
Mike Walton
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

On time and very professional. Thanks
Frank Haase
A Response from: Clark Wolfsberger

Hello Frank and thank you!!! We sure love our 5 star reviews!!

Service Provided:
Garage Door Opener Repair
Review:

Great Job! Thank you! I will recommend you to coworkers and Asian communities.
Rui Yin
A Response from: Clark Wolfsberger

Hello Rui, Thank you for the awesome 5 Star review. John Nair, your Service Tech, will be excited too. Please let us know if you need anything else. Take care

Service Provided:
Garage Door Opener Repair
Review:

Chris called me to let me know when he would be here. When he arrived he gave me 3 quotes. 1. To replace the springs. 2. To replace the springs and 3 bearings. 3. To replace the springs, 3 bearings and cables. I chose 3 for the 7 year warranty, $113.00 discount. I also received a $15.00 internet discount for a total of $748.72. I did not know that my center bearing was plastic. The new rollers have 13 ball bearings and nylon covers on the rollers. The door is has been noisy since the builder installed it. It is very quiet now. Chris was courteous and completed the job in and hour and 15 minutes including the estimates. I recommend Precision Overhead Garage Door Service to anyone who needs their garage door serviced.
Dan Jacobsmeyer
A Response from: Clark Wolfsberger

Thank you Dan for the 5 star review. Chris is one of our top techs. He prides himself of making sure the customer is happy. Customer always comes first at Precision . Take care Clark

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.
Phyllis Martinez
Service Provided:
Garage Door Repair
Review:

The office people and technicians are always polite and helpful.
Ellen
A Response from: Clark Wolfsberger

Thank you Ellen. We don't receive as many in-office 5 Stars reviews so this is great to hear. I think we have the best back office in the business and I am glad you do too. Take care.

Service Provided:
Garage Door Repair
Review:

The two gentlemen that came to service my door were courteous and great representatives of your company. You should be happy you have them. The work was explained and they offered multiple options. Completed to my satisfaction and in a very timely manner.
Thomas Donnelly
A Response from: Clark Wolfsberger

Thomas, thank you for the 5 Star review. We love them.

Service Provided:
Broken Garage Door Spring Repair
Review:

I found you on the internet and was impressed with your website and the customer reviews. Service was performed by Shaun with complete satisfaction, and the additional information he provided. I was quoted a price of $79 on the phone, but the bill was $108.00. I did not ask Shaun about the discrepancy.
Joe Thompson
A Response from: Clark Wolfsberger

Joe, thank for the very nice review. I will have Ron call you to see why there was a price difference. We will make it right if there was not additional work done compared to what was discussed on the phone. Thanks

Service Provided:
Garage Door Opener Repair
Review:

Installed new rollers/wheels so my garage door would open smoothly. Also use lubricant to insure a smooth open and close.
Emily Schlesinger
A Response from: Clark Wolfsberger

Thank you Emily for the very nice review. I am glad you like your new rollers. They should last a long, long time ( at least 100,000 cycles) and be much quieter. We use only the best parts. Take care.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

As usual great job. On time and very courteous.
David Smith
A Response from: Clark Wolfsberger

Thanks David!!! Please let us know if there is anything else we can do for you.

Service Provided:
Garage Door Repair
Review:

My garage door openers were over 20 years old. Chris replaced everything but the actual doors. He was super friendly, worked fast, recommended a few things, and answered all my questions with ease. I am very happy with my new garage door openers. I highly recommend Precision!
Bryan Kee
A Response from: Clark Wolfsberger

Hello "Happy Customer" I will pass this along to your Service Tech Chris as he will be happy to hear as well. Thank you

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

The employees were very polite and courteous. They completed a quick inspection of the door, track, rollers, etc. and offered three options of service. Opting to replace only the broken springs, they completed the work very quickly. The price was reasonable. However, I felt charging a service charge of $59 in addition to labor and parts was unnecessary. I would call them again but ask for an estimate over the phone before setting an appointment.
Chris Rosenthal
Service Provided:
Broken Garage Door Spring Repair
Review:

Justin was great! He diagnosed the issue and had a quote to replace the broken springs within the first 5 minutes. Took Justin about 10 minutes to replace and then test the door function. I will ask for him again to work on my garage door! Besides being friendly he is extremely knowledgeable and answered all the questions I had. Precision was great too as I am closing on the house I sold tomorrow and called Precision in a panic to get the door fixed before closing. Justin was at my driveway less than an hour after calling Precision. I cannot thank you enough for the quick turn around time!
JD
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What turned out to be a rats nest of wiring was conquered with the persistent efforts of our tech Adam, thus saving us money. We wholeheartedly recommend Precision Door Service for all of your garage door needs!
Alex Granda
A Response from: Clark Wolfsberger

A rat's nest!!! yikes! Thanks for the 5 star review and we are so happy we solved your problem. Take care and enjoy the rest of your summer. Clark

Service Provided:
Garage Door Opener Repair
Review:

I was able to get a service call within an hour of my initial call. Joel was very professional and did a great job. Thanks for the great service.
John Como
Service Provided:
Garage Door Repair
Review:

All work was done quickly and well.
Frank Greco
A Response from: Clark Wolfsberger

Frank, thank you for the very nice 5 star review. I will pass this along to the Tech. He will be very happy as well. Take care.

Service Provided:
Garage Door Repair
Review:

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.
Overall
A Response from: Clark Wolfsberger

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.

Service Provided:
Garage Door Opener Repair
Review:

I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.
Norma Metheny
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.
Kirit Shah
A Response from: Clark Wolfsberger

Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.

Service Provided:
Garage Door Repair
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were very pleased with the speediness to attending to our call. We called that morning and Chris (ID#2) was there about an hour later. He was kind, courteous, knowledgeable and proffessional. He diagnosed the problem immediately and offered options for us. Once we chose the best option he got to work quickly. He completed the work promptly and effectively. He ensured our satisfaction and left the area clean. He even listened to our 4 year olds stories! We appreciate his work! Thank you, Chris!
Brian & Tessa
A Response from: Clark Wolfsberger

Thank you Brian and Tessa. We appreciate your review and take customer services very seriously.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician very courteous and informative. Had a maintenance check on parts.
Laura Kasanofsky
Service Provided:
Garage Door Repair
Review:

Garage Door Spring broke at 6:30 AM. Called 24 Hour number. Got a time of 10 t0 12 am for repair. Tech was early and everything was fixed. Thanks
Robert and Lisa Horn
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Quick, friendly and provided options to consider without any pressure.
Mark Smith
Service Provided:
Garage Door Repair
Review:

Kal came out to my residence to install a new garage door opener courtesy of Precision. Kal was personable and carefully explained some of the earlier obstacles without making excuses and made it clear that Precison was going to stand behind their guarantee for customer satisfaction and make things right. After a timely installation, he made sure I was able to test the door which worked perfectly. He also went over some of the literature which details some of the systems extra features which included the ability to control the door with a smart phone. Precision certainly did make good on their promise, and I am more than satisfied with both the product and the customer service that was provided. Kudos to Kal as well for his professional attitude and work.
Neil Katz
Service Provided:
Install Garage Doors
Review:

Cal was a great technician. He was fast, professional, and efficient! I would highly recommend precision and Cal for garage door service!
Mark Zajac
Service Provided:
Broken Garage Door Spring Repair
Review:

I asked for a today appointment and had my repairs completed a few hours later. Technician was very knowledgeable and had my problem resolved quickly.
Gerald Engelmeyer
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Cal Langford called prior to our appointment time. He asked if it was OK to show up early! Very professional, made repair in short period of time, friendly, what else can I say. Will call Precision with all garage door issues.
Michael Blakely
Service Provided:
Garage Door Repair
Review:

Tech was on time, friendly and knowledgeable. Work performed quickly, cleaned up afterwards. Would recommend.
Jon Breier
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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