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about Precision Garage Door in:
Lake Saint Louis, MO
Precision Garage Door of St. Louishas received 26 reviews, averaging 4.92 Stars:
Lake Saint Louis, MO
Product:
Residential Technicians: Dejuan Harris
Lake Saint Louis, MO
installed today 4/1/24 ....installers showed up on time, were polite and professional... garage door looks great would recommend Precision Garage Door..
- Tom Troiani
Lake Saint Louis, MO
Great work at a good price. Very knowledgeable They did a fast job and everything was done professionally.
- Jim Howard
Lake Saint Louis, MO
Matt was very knowledgeable, friendly and was able to repair my garage door quickly!
- Diane Murphree
Product:
Residential Technicians: Matthew Brewer
Lake Saint Louis, MO
Chris was very friendly and knowledgeable. Highly recommend
- Joe Dingledine
Lake Saint Louis, MO
Precision Garage Doors of St. Louis repaired the springs in our garage door five years ago and did a wonderful job; however, we could not recall the company name, called a business in Wentzville and were shocked at the recommendation they proposed to install weather stripping on the bottom of our door. So, we dug through a couple files and found your name and number and are so pleased with your service today. Your technician, Christopher Loftus arrived on time, explained there were two ways to install the new weather stripping and that he could fix it. He was polite and professional and accomplished the task in a timely manner. Should we ever need any other repair on the door, we will never forget the name of your company again. If anyone asks about garage door repairs, we will gladly give them your information. Thank you for your assistance with our problem. Dan and Sharon Sullivan
- Dan Sullivan
Lake Saint Louis, MO
The tech Glenn did a great job!!! Was very courteous and efficient!
- Chad Shade
Lake Saint Louis, MO
Keith is punctual, polite, knowledgeable, considerate and knows his stuff! With his excellent work ethic, he gets the job done! I’ll alway ask for Keith; he’s the best!
- Jane McFarland
Lake Saint Louis, MO
Have used them in the past. Always a job well done
- Janis Worley
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Service Technician Supervisor: Brett Warfel
Lake Saint Louis, MO
Brett was very professional and thorough in assesing the issue. He then made the necessary repairs and had everything working again in short time.
- Grant Griffey
Lake Saint Louis, MO
Excellent! Couldn’t have had better service. Was able to get same day appt, tech (John) was friendly, knowledgeable, efficient and was able to repair garage door in minimal amount of time. Explained all the work done. Will use Precision again in a heartbeat and highly recommend.
- Nancy A.
Lake Saint Louis, MO
I am so very happy with the whole process of scheduling an appointment all the way thru to John, the technician who repaired my door! John was the best, he went above and beyond his duty for getting my garage door working again. I would definitely recommend Precision Garage Door! New rollers and eye sensors were installed. One of the sensors was not working and the rollers had a lot of wear and tear.
- Mary Northcutt
Product:
Lake Saint Louis, MO
We were very happy with the service we received. Megan was prompt and very knowledgeable. We would recommend Precision to anyone need garage door services.
- Lynn Pajer
Product:
Lake Saint Louis, MO
Brett came out within 2 hours of my request, after backing my truck into my opening door. Firstly, the woman who took my call was kind and courteous. When Brett arrived he was pleasant and professional. He explained everything and didn't try to oversell a bunch of stuff. He stayed positive and was very efficient. I will always use their service and highly recommend precision garage door to anyone who needs either emergent or routine garage door repair/maintanance. Thanks, Brett for helping us on this hot humid August day!
- Trevor Wolfe
Lake Saint Louis, MO
I had an emergency situation with my garage door. Brett came out quickly and fixed the problem in timely and efficient manner. He was knowledgeable, courteous and I would highly recommend Precision Garage Door and Brett to anyone. Thank you for the great service!
- Lisa Geer
Lake Saint Louis, MO
Prompt, professional, friendly, and provided great product/service.
- Jerad Seurer
Lake Saint Louis, MO
Very quick response and Shawn was very knowledgeable and quickly fixed the issue.
- Tom Bach
Product:
Lake Saint Louis, MO
We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals
- Albert Swanegan
Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark
Lake Saint Louis, MO
Precision is great service company, and they have to be one of the best communicating companies I have every worked with. If I could give them 10 stars, I would in customer service. I had a broken torsion spring on my 16x7 garage door, and my garage door was out of commission! I called them at 7AM the next day, and they had someone at my door within 2 hours! I got an e-mail from them stating the status, and a phone call from my service tech letting me know he was ahead of schedule and could come earlier than anticipated. At that point I was impressed. The only glitch, and the reason for me knocking them down two stars was their quote. (Read further). I am a handy person; I do most of my own home-remodeling projects and maintain my own vehicles services (oil changes, etc.), but didn't feel comfortable at first trying to fix the garage door because of all safety concerns of springs, so I called Precision. I dropped Precision two stars because I felt their prices were a very steep, almost to the point where they are taking advantage of the market knowing you are stuck without them fixing your door. The technician originally quoted $500 that included a stiffener plate for the opener (that tore my garage door when the spring broke) and a replacement center bearing (which was at the end of life), and I just felt the price was not fair market. I was expecting $200-300, and was not ready to pay $500 to have my 25 year old garage door fixed when the hinges and rollers are all starting to show signs of fatigue. Therefore, I declined the service despite a nominal ($59) service charge fee and decided to fix myself. (Keep in mind - I was willing to pay $200 or even $350 to have the door repaired, but when I got the quote - I felt taken advantage of, and at that point - the price did not matter.) I ordered two new springs, and an industrial-grade center-bearing on Amazon), and a stiffener plate for my garage door from Lowes and wound up doing the project myself for less than $75. Granted, Precision pays their service techs (probably $50/hour), but I was amazed at how much markup Precision has in their quotes, so if you are a person who cannot fix things, then you are stuck paying the price! No knock on Precision as they did a great job servicing me, but I believe their prices are 50% higher than I expected. If you are a person that has no home-improvement skills, then you are stuck paying $400-$500 to have your springs replaced .. but, if you are somewhat handy, then don't be afraid to replace the springs yourself at a fraction of the cost. As long as you don't have extension springs, the risk of getting hurt is almost negligible.
- Daryl
Product:
Lake Saint Louis, MO
I am a repeat customer and have been quite satisfied with a quick response and a knowledgeable technician.
- David Willard
David, we love repeat customers. Thank you for the business and so happy we could help you out.
Lake Saint Louis, MO
John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.
- Paul Brauner
Lake Saint Louis, MO
Rapid response technician on time. Very knowledgeable technician. I would definitely recommend to others. I give them a 5 star rating.
- Alvin Richardson
Lake Saint Louis, MO
Rapid response, and showed up on time. Very knowledgeable technician. This is now my go-to company for all my garage door needs. Highly recommended.
- Steve Brown
Product:
Lake Saint Louis, MO
Joel was great and very professional. Another competitor just lost my business.
- Clair Pangilinan
Clair, thank you for the nice review. We strive for the best possible customer experience. Thanks
Service Provided:
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Secret Weapon (Jose Oquendo): Joel Rife
Lake Saint Louis, MO
Very professional. Extremely fast service. Great job. Would definitely recommend!
- Tim Whelan
Thank you Tim for your review. We strive for excellent customer service ad take it very seriously.
Lake Saint Louis, MO
I tried, unsuccessfully, to program my new car to open my garage door. Shawn accomplished the task with no problem and informed me of some potential issues with the rollers on my garage door.
- Linda Neustedter
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Your technician, Dejuan Harris, is great, very professional and detail oriented. He not only fix the issue, he also tell us how to take care of garage door and spray the rollers to get rid of the scratching noise. He did a great job for us.
- Rebecca Wang