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Read what people are saying
about Precision Garage Door in:

Lake Saint Louis, MO

Precision Garage Door of St. Louis
has received 9 reviews, averaging 4.78 Stars:
Review:

We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals
Albert Swanegan
A Response from: Clark Wolfsberger

Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark

Service Provided:
Garage Door Repair
Review:

Precision is great service company, and they have to be one of the best communicating companies I have every worked with. If I could give them 10 stars, I would in customer service. I had a broken torsion spring on my 16x7 garage door, and my garage door was out of commission! I called them at 7AM the next day, and they had someone at my door within 2 hours! I got an e-mail from them stating the status, and a phone call from my service tech letting me know he was ahead of schedule and could come earlier than anticipated. At that point I was impressed. The only glitch, and the reason for me knocking them down two stars was their quote. (Read further). I am a handy person; I do most of my own home-remodeling projects and maintain my own vehicles services (oil changes, etc.), but didn't feel comfortable at first trying to fix the garage door because of all safety concerns of springs, so I called Precision. I dropped Precision two stars because I felt their prices were a very steep, almost to the point where they are taking advantage of the market knowing you are stuck without them fixing your door. The technician originally quoted $500 that included a stiffener plate for the opener (that tore my garage door when the spring broke) and a replacement center bearing (which was at the end of life), and I just felt the price was not fair market. I was expecting $200-300, and was not ready to pay $500 to have my 25 year old garage door fixed when the hinges and rollers are all starting to show signs of fatigue. Therefore, I declined the service despite a nominal ($59) service charge fee and decided to fix myself. (Keep in mind - I was willing to pay $200 or even $350 to have the door repaired, but when I got the quote - I felt taken advantage of, and at that point - the price did not matter.) I ordered two new springs, and an industrial-grade center-bearing on Amazon), and a stiffener plate for my garage door from Lowes and wound up doing the project myself for less than $75. Granted, Precision pays their service techs (probably $50/hour), but I was amazed at how much markup Precision has in their quotes, so if you are a person who cannot fix things, then you are stuck paying the price! No knock on Precision as they did a great job servicing me, but I believe their prices are 50% higher than I expected. If you are a person that has no home-improvement skills, then you are stuck paying $400-$500 to have your springs replaced .. but, if you are somewhat handy, then don't be afraid to replace the springs yourself at a fraction of the cost. As long as you don't have extension springs, the risk of getting hurt is almost negligible.
Daryl
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am a repeat customer and have been quite satisfied with a quick response and a knowledgeable technician.
David Willard
A Response from: Clark Wolfsberger

David, we love repeat customers. Thank you for the business and so happy we could help you out.

Service Provided:
Broken Garage Door Spring Repair
Review:

John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.
Paul Brauner
Service Provided:
Garage Door Repair
Review:

Rapid response technician on time. Very knowledgeable technician. I would definitely recommend to others. I give them a 5 star rating.
Alvin Richardson
Service Provided:
Broken Garage Door Spring Repair
Review:

Rapid response, and showed up on time. Very knowledgeable technician. This is now my go-to company for all my garage door needs. Highly recommended.
Steve Brown
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Joel was great and very professional. Another competitor just lost my business.
Clair Pangilinan
A Response from: Clark Wolfsberger

Clair, thank you for the nice review. We strive for the best possible customer experience. Thanks

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very professional. Extremely fast service. Great job. Would definitely recommend!
Tim Whelan
A Response from: Clark Wolfsberger

Thank you Tim for your review. We strive for excellent customer service ad take it very seriously.

Service Provided:
Garage Door Opener Repair
Review:

I tried, unsuccessfully, to program my new car to open my garage door. Shawn accomplished the task with no problem and informed me of some potential issues with the rollers on my garage door.
Linda Neustedter
Service Provided:
Garage Door Opener Repair