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about Precision Garage Door in:
Collinsville, IL
Precision Garage Door of St. Louishas received 24 reviews, averaging 4.83 Stars:
Collinsville, IL
Collinsville, IL
Had 2 broken overhead springs on my garage door. Called after 6PM on a Friday night and had service at 11AM the next morning.Quick response was appreciated. Brady was very friendly, courteous and professional and had problem remedied very quickly. Would highly recommend this company.
- Tom Harris
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Residential Technicians: Brady Decker
Collinsville, IL
We found your name online. We received excellent service. The technician was very professional and solved our problem quickly the same day. We were very pleased and would highly recommend your company.
- Larry Cartmill
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Residential Technicians: Glen Lemp
Collinsville, IL
Very professional
- Carrie Chisholm
Collinsville, IL
Very polite and courteous. Was prompt about being on time. Explained everything to me. I thought he did a great job. Thank you.
- Victoria Schneider
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Collinsville, IL
Brett was great and got done much quicker than expected. Great job.
- Paul Mann
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Service Technician Supervisor: Brett Warfel
Collinsville, IL
Called at 9:15 and Will was here at 10!! He was extremely polite, professional, and personable. He fixed the problem & explained everything. GREAT experience.
- Sandra Heinlein
Collinsville, IL
Your tech ,Brent did a great job. Your service timely. Got me. out of a jam. My car was trapped in the garage. Thanks all around. Looking forward to the new door. Bob Connolly
- Robert Connolly
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Collinsville, IL
Ryan did a great job installing my new Liftmaster Garage door opener. It is whisper quiet and works great! Thanks!
- Kevin Boyer
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Residential Technicians: Ryan Fisher
Collinsville, IL
They were prompt and did a excellent job highly recommend them
- Randall Ross
Collinsville, IL
Garage door repair that was very important to get done quick. The technician was here within the hour and it was done thirty minutes later. Call this company if you want your garage problem fixed fast and just as important have it fixed right.
- Herb Reisinger
Collinsville, IL
Brett was very nice and took time to explain the problem and was quick to repair the cable.
- Angie Lucas
Collinsville, IL
Two months ago I called you guys to come out and look at my commercial door you told me it needed a brand new motor and so I had you guys put in a new motor and I figured I wanted to have you guys service it
- Robert Wheeler
Collinsville, IL
He was nice and got it quickly
- Jason Moss
Collinsville, IL
Great response time, great reviews online. Tech (Brent) was great. Lived up to positive reviews.
- Todd Linnemeyer
Collinsville, IL
They were very professional and easy to work with. I would highly recommend their services!
- Mary Lowe
Hello Mary and thank you for the very nice 5 Star review!! Brent is our new Service tech and is lighting it up! We are so glad that he fulfilled all your needs and you were satisfied with the work done. Thank you and take care. Clark
Collinsville, IL
Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe
- Joseph Peacher
Collinsville, IL
????Liars and cheats.....that what you get when you call Precision. They came out and destroyed my top section of my garage door. They said they would only fix it if I bought a $420 garage door opener from them. With all the added fees, they wanted $650 to change out my garage door opener. You can buy the exact same opener for $200 on Amazon and $225 at Home Depot. They are rip off scammers and should not be trusted. HORRIBLE SERVICE. They haven't heard the last of this situation. They still owe me a new garage door section.
- Michael Hayes
Hello Mr. Hayes, I am sorry for your frustration. I will call you to figure this out with you. I believe there has been a miscommunication. We did damage you top section after the opener failed to stop and reverse after meeting with an obstruction. We did let you know that we will replace the top section for free but would not hook it up again to your opener because the same outcome would occur. We never said that you had to buy an opener from us or had to buy one form us to get the free panel. I think that's the biggest miscommunication. I do believe that if you checked out the differences (Parts and Warranty) between our openers and the ones sold at retailers you would understand the price difference. We would be happy to install any Opener you purchased outside and the new free panel at the same time. I know that Mike our office manager and Jim our GM have both reached out to you and you have talked to Jim. We have left a couple messages at your house. You had told them that you have two jobs and that you would not be able to answer the phone during the day and for us to leave a message. We will contact you again see how best we can help you and feel better about your experience with us. Thank you
Collinsville, IL
My niece suggested your product. Service man was on time, polite and did a thorough job.
- Bunte Ellison
So cool to hear of this referral and the 5 star review. This let's us know that we are doing it right and will continue to try and improve.
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Secret Weapon (Jose Oquendo): Joel Rife
Collinsville, IL
Joel showed up on time and got the job done quickly. He was extremely thorough. We have two separate garage doors and will call Precision if something else arises.
- Kate Smith
Thank you Kate for the nice review. We work hard to deliver the best possible customer service. I will pass along your comments to Joel.
Collinsville, IL
Cris Newman was very knowledgeable and friendly! My husband and I enjoyed visiting with him while he explained our options to either repair our replace our garage door opener. We had another company who had came out and only gave us the option to replace! We appreciated cris's honesty and for that we will call and request him if we can for our future garage door needs.
- Michelle Rench
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Collinsville, IL
The very nice gentleman repaired the door opener and informed me of future damages that will be caused by the squirrels. .
- Elven Davis
Collinsville, IL
Mike was great he took the time to explain everything to me and answer all my questions. Very pleasant and I am so happy with my new opener and can't believe how quiet it is. You will be the first one I call should I need anything in the future.
- Karen Jacobs
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Collinsville, IL
Saved the day on a Saturday. Chris Koch did a great job. We appreciate the speedy and professional service.
- Cheri Elmore
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314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Brady did a great job on repairing my garage door. He was very professional and fast. Price was very competitive with other companies. thanks for the fast service.
- Beverly Thornton