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Read what people are saying
about Precision Garage Door in:

Collinsville, IL

Precision Garage Door of St. Louis
has received 8 reviews, averaging 4.50 Stars:
Review:

Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe
Joseph Peacher
Joel Rife Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

????Liars and cheats.....that what you get when you call Precision. They came out and destroyed my top section of my garage door. They said they would only fix it if I bought a $420 garage door opener from them. With all the added fees, they wanted $650 to change out my garage door opener. You can buy the exact same opener for $200 on Amazon and $225 at Home Depot. They are rip off scammers and should not be trusted. HORRIBLE SERVICE. They haven't heard the last of this situation. They still owe me a new garage door section.
Michael Hayes
A Response from: Clark Wolfsberger

Hello Mr. Hayes, I am sorry for your frustration. I will call you to figure this out with you. I believe there has been a miscommunication. We did damage you top section after the opener failed to stop and reverse after meeting with an obstruction. We did let you know that we will replace the top section for free but would not hook it up again to your opener because the same outcome would occur. We never said that you had to buy an opener from us or had to buy one form us to get the free panel. I think that's the biggest miscommunication. I do believe that if you checked out the differences (Parts and Warranty) between our openers and the ones sold at retailers you would understand the price difference. We would be happy to install any Opener you purchased outside and the new free panel at the same time. I know that Mike our office manager and Jim our GM have both reached out to you and you have talked to Jim. We have left a couple messages at your house. You had told them that you have two jobs and that you would not be able to answer the phone during the day and for us to leave a message. We will contact you again see how best we can help you and feel better about your experience with us. Thank you

Service Provided:
Garage Door Opener Repair
Review:

My niece suggested your product. Service man was on time, polite and did a thorough job.
Bunte Ellison
A Response from: Clark Wolfsberger

So cool to hear of this referral and the 5 star review. This let's us know that we are doing it right and will continue to try and improve.

Joel Rife Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

Joel showed up on time and got the job done quickly. He was extremely thorough. We have two separate garage doors and will call Precision if something else arises.
Kate Smith
A Response from: Clark Wolfsberger

Thank you Kate for the nice review. We work hard to deliver the best possible customer service. I will pass along your comments to Joel.

Joel Rife Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Cris Newman was very knowledgeable and friendly! My husband and I enjoyed visiting with him while he explained our options to either repair our replace our garage door opener. We had another company who had came out and only gave us the option to replace! We appreciated cris's honesty and for that we will call and request him if we can for our future garage door needs.
Michelle Rench
Chris Newman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technicians:
Review:

The very nice gentleman repaired the door opener and informed me of future damages that will be caused by the squirrels. .
Elven Davis
Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Mike was great he took the time to explain everything to me and answer all my questions. Very pleasant and I am so happy with my new opener and can't believe how quiet it is. You will be the first one I call should I need anything in the future.
Karen Jacobs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Saved the day on a Saturday. Chris Koch did a great job. We appreciate the speedy and professional service.
Cheri Elmore
Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians: