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about Precision Garage Door
Precision Garage Door of St. Louishas received 2123 reviews, averaging 4.93 Stars:
Wentzville, MO
Product:
Ballwin, MO
What turned out to be a rats nest of wiring was conquered with the persistent efforts of our tech Adam, thus saving us money. We wholeheartedly recommend Precision Door Service for all of your garage door needs!
- Alex Granda
A rat's nest!!! yikes! Thanks for the 5 star review and we are so happy we solved your problem. Take care and enjoy the rest of your summer. Clark
Saint Peters, MO
Excellent service and reasonable prices. The employees were great to work with and very professional. All questions were answered and I never felt like I was being oversold, but actually helped to get the best door for my price range and quality. I would definitely use again and refer. I do also like how the webpage shows the employees. Makes me feel they care about the customer and safety.
- Erica Pallardy
Hello Erica, Thank you for taking the time to provide a review. We love our 5 star reviews. Jeff will be happy as well.
Festus, MO
The service was very quick and efficient. John was very knowledgeable and did a great job. The only complaint that I would have is the over the phone estimate, it was off by $160. I will use Precision in the future and hope to get the same repairman.
- Scott Sanders
Hello Scott and thank you for the very nice 5 star review. John, our Tech, will be very happy too. I will review our on-phone quoting system after listening to your call and see if we can get better at more accurate pricing. It is just so tough to know exactly what is going on at the site and the extent of the repair until we set eyes on it. We will try to get better at it...I promise. Thanks again.
Oakville, MO
Excellent service!! Thanks!
- Nicole Mcrae
Nicole, thank you for taking the time to give us a 5 Star review. The best possible service is so important to us.
Service Provided:
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Secret Weapon (Jose Oquendo): Joel Rife
Wentzville, MO
Great service
- Rodeny Highfill
Hello Mr. Highfill, Thank you for the 5 Star review. We are so glad we provided the service you deserve. Take care.
Black Jack, MO
Service was quick and fast, very satisfied
- Morris Sampson
Excellent! Thank you for your nice review.
Dardenne Prairie, MO
The service man was right on time and will experience in is duties
- Bernard Dawdy
Mr. Dawdy, thank you for taking the time to review us with a 5 star. Please let us know if there is anything else we can do to.
O’Fallon, MO
Called and came the next day. Adam called ahead of time, showed up on time, fixed garage door opener and explained in detail the problem. Great job.
- Properties Ravin
Thank you for the nice review! I will let Adam know as he too will love to hear of the 5 star review.
Collinsville, IL
My niece suggested your product. Service man was on time, polite and did a thorough job.
- Bunte Ellison
So cool to hear of this referral and the 5 star review. This let's us know that we are doing it right and will continue to try and improve.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Glendale, MO
Good experience with the technician who visited our home. He tried to find the best and most affordable solution for us.
- Bret Heinrich
Mr. Heinrich, we like 4 star review but not as much as 5 star reviews. We will have someone call you to see if there is something else we can do to make the experience better for you. Or at least, find out where we came up a little short and work to improve going forward. Thanks for the feedback.
Product:
Arnold, MO
Prompt weekend service with great communications as to problems found, options for repair and ready to perform any service i wished immediately. John was great to work with and very professional and personable.
- Tim Krueger
Thanks you Mr. Krueger. We are so happy your experience with Precision went well. Please let us know if there is anything else we can do or if you have any questions.
O’Fallon, MO
Service was five star. I thinks this says it all
- Billy Ashley
Mr. Ashley, Thank you for the nice review. We love it when our customers are happy.
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Secret Weapon (Jose Oquendo): Joel Rife
Manchester, MO
I was surprised the see the opener that was the right type didn't resolve the problem and a special had to be ordered. It has not arrived yet. Please notify me when it can be installed. Thanks Tom Burkard
- Thomas Burkard
Thanks Tom for the communication...we will keep you updated to the progress. Take care
Product:
Lake Saint Louis, MO
John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.
- Paul Brauner
Black Jack, MO
Appreciated call saying tech could come earlier than scheduled time window. Disappointed that a Lifetime Warranty from previous work is not a Lifetime Warranty even though paperwork from previous work clearly showed there was a Lifetime Warranty. Though I am obviously a senior citizen, I was not offered as senior citizen discount.
- Jerry Eichholz
Hello Jerry, Thanks for the insight and I will review the work done and see what the deal was on the Lifetime Warranty as well as the senior discount. Thanks Follow-up - It looks like you had a broken spring and some bearing plates that needed repair.
Product:
Oakville, MO
I needed a spring repair. I called and got same day service to fix it. Used the website to get quote for a new door. Purchased the door during repair visit. Repair & New Door (Springs/Rails/etc.) all worked and looked great. Thanks!!!
- Jim Garrison
Jim, thank you for the very nice 5 Star review. Please let us know if there is anything else we can do for you.
Product:
Ballwin, MO
I was able to get a service call within an hour of my initial call. Joel was very professional and did a great job. Thanks for the great service.
- John Como
Florissant, MO
Jason was great to work with today. He was prompt & knowledgeable. I do want to add, that I was referred to Precision by my Neighbor Tim Mayer. He said he may get a $50 gift card etc. I mentioned this to Jason, but making sure that this was passed along
- Rob Urish
Hello Rob, thank for the 5 star review. I will pass along the referral information.
Product:
Fenton, MO
Adam came out to take a look at a garage door that was giving us problems, it would sometimes start to close then go back up but was inconsistent in what it did. He diagnosed it was the opener but also examined the rollers, tracks and springs. We ended up having him install a new opener that same day. He determined that everything else was good and explained what he was seeing as he did the inspection. Very knowledgeable, extremely nice and worked quickly. Would definitely recommend Precision and Adam if anyone is having problems.
- Donna Brisco
Thank you Donna for the kind word and excellent review.
Product:
O'Fallon, IL, IL
Service was quick and Adam was very polite and knew exactly what he was doing. We are very pleased with Precision door service and will use them in the future.
- Misuk Kim
Excellent! Thank you for the nice review....I will let Adam know
Product:
St. Louis, MO
I chose your company because I have a Lift Master garage door opener. I found John to be very personable and was very satisfied with the service. The service that was performed was to replace most of the hardware.
- Marilyn Baum
Thank you Marilyn for the kind words. We love our 5 star reviews and when we receive referrals.
Product:
Eureka, MO
On time and knowledgeable. Would use again.
- Angela Rollins
Troy, MO
The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!
- Shelle Collins
Product:
Saint Peters, MO
Precision came right out the same day. I was told step-by-step what was wrong and what needed to be replaced. I was offered two possible solutions with prices clearly given. The whole repair took less than 2 hours. John Nair was professional, informational, and extremely friendly. Thank you Precision!
- Karen Held
Karen, so glad you are happy with your door service. We strive each day to make sure every customer is happy. Have a great summer
Product:
Maryville, IL
Service was great arrived on schedule and they were quick with the repair/replacement job.
- Toni Warren
Thank you for the nice 5 star review. Have a great summer
Product:
O'Fallon, IL, IL
Quick response (the next day). Joel was friendly and polite. No pushy up selling, just gave all the options. All repairs were done quickly and how to use the new equipment was well explained. Everything works perfectly(and there were multiple issues). Have used other garage door repair companies and Precision Garage was far and away the best service we’ve received. Would absolutely recommend!
- Maureen A.
Thank you Maureen! We love our 5 Star review but we love that our customers are happy even more. Thanks for taking the time to review us.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Saint Peters, MO
Same day service and our service man (Adam) was courteous, friendly, and very skilled. He estimated the time and finished within five minutes of the estimate. Good to go, no problems since. I would definately choose Precision again.
- Sue V
Sue, thanks for the kind review. Ill let Adam know. He works hard to make the customer happy. 5 stars back to you.
Product:
Saint Charles, MO
7/21/2018 Great Job! This was the first time we used Precision Door Service and was completely satisfied with the results. The garage door spring broke late Friday, and Adam came out a little before 10 AM on Saturday. Adam was on time, reviewed with me the safety concerns and my options and worked diligently removing the old garage door springs and putting in the new Hi Cycle springs and rollers. He made necessary checks on other concerns of the door, tightened and replaced bolts as necessary and was done before we knew it! I highly recommend Precision Door for Garage Door service of any kind. Adam was very pleasant, worked hard and smart and did a great job.
- Karen Capritta
Karen, thank you so much for letting us know how we are doing. We work hard to make sure our customers are happy and try to get better every day. I'll let Adam know as he too will be happy. Thanks
Product:
Webster Groves, MO
John was friendly knowledgeable and worked quickly with great detail
- Kristen Wessel
Thank you for the very nice 5 Star review. We love hearing that we are making people happy. We strive everyday to improve. Have a great summer and let us know if there is anything else we can do to help.
Product:
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
It was one of the first garage door companies that came up on a Google search for the Wentzville area. The service and professionalism from the time I called (James) and throughout the service period (John) everyone was very professional and courteous. John was very thorough in explaining the process and answering all my questions and was a pleasure to deal with.
- Glenn Embley