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Joel Rife
Tech ID#: 16
Reviews: 117
Average: 4.95 stars

Joel Rife

Residential Technicians
Joel Rife has received 117 reviews, averaging:
1 2 3 4 5

Joel Rife's Bio:

Joel spent 10+ years in the garage door business, both in service and manufacturing, before joining the Precision team.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast service. Reasonable prices. Would definitely use them again.
Michael Beatty
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was awesome. It was a lot of work, but Joel was upfront and honest about everything. When I decide to replace my whole door, I'll use you guys as long as Joel is my guy. Thanks so much!
Andy East
Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5 Date: 03/25/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They installed my garage door and they are reliable, dependable and knowledgeable, and respond in good timing for the need at hand. I will continue to use them
Lanetta Adams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was thoroug competent got the door opening closing just as it is supposed to
Margie Manzy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech Joel was helpful, knowledgeable, and easily explained what needed to be done! He installed my garage door springs safely and with ease ! A very nice and polite young man !
Marian Bell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel did an amazing job. He showed up early! and did a detailed inspection. The price was reasonable on the quote and had no problems getting it fixed and back working in no time. Very personable and friendly quick service.
Alex N.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Based on reviews tried Precision and we were very pleased. Solved our problem quickly and at a reasonable rate.
Tim Sullivan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Because you did good service before.
Charles Walker
A Response from: Clark Wolfsberger

Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent My brother recommended when my door would not open on Sunday night. I called immediately and had an appointment for early Monday morning. Joel arrived on schedule was very efficient in the repair. My door is working beautifully. I highly recommend Precision Door
Lynda Roth
A Response from: Clark Wolfsberger

Hello Lynda and a big thank you for the 5 Star review!! We really take our reviews seriously and we are not happy unless the customer is happy. Thank you!!!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was friendly, professional and was great at explaining the options to my dad to fix his garage door. I would highly recommend Precision and thank you Joel for your great customer service.
Cindy Ahrens & Dorman Sellers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is definitely a 5 , Have had them coming for over 15 yrs of more with old garage door repairs and purchase of new garage door , and yearly garage door maintenance , everyone repair technician had been overly nice and very knowledgeable and had done a great job ! We have had friends have them out , and have been very happy also ! Will continue... to have them service our garage door and opener for years to come ! Very Happy and satisfied customers ????????! And. Joel was awesome today !! 10 on our scale ! Very nice to work with????We have you guys come out and service dud tune up every year !
Pam Stephens
A Response from: Clark Wolfsberger

Yippppeeee! We love our 5 Star review all most as much as we love return customers for over "15 years". Thank you thank you thank you. Please let us know if therein anything else we can do for you and we look forward to helping you in the future. Take care! Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, we had good service, technician was helpful and kind, was able to fix our garage door spring. Thank you.
Tina Licare
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service-The techinican was very professional, explained the process, explained the work after completion and Iam very satisfied. If I need any further service in the future, I. will definitely call Precision . Thanks again for your prompt response and service
Kenneth Skiles
A Response from: Clark Wolfsberger

Thank you Kenneth for the 5 Star Review!!! I will alert Joel as he too will be excited. We consider ourselves a customer service company that repairs doors. Take care. Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with your service! Joel was friendly and knowledgeable. We had to get our opener replaced, deciding that was the best option.we give him 5 stars!
Phil Achenbach
A Response from: Clark Wolfsberger

Thank you Phil for the 5 Star review!! We make it our goal to try to the best and try to get better each day. We like to think of ourselves as a customer service company that fixes garage doors. Take care. Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was here at time scheduled, very personable and completed the job in no time with explanations along the way. Thank you so much.
Jo Kolkmeier
A Response from: Clark Wolfsberger

Hello Jo and THANK YOU for the 5 Star review. So happy you received the service you deserve. Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. Joel was on time, kept me advised as job progressed.
Thurman
A Response from: Clark Wolfsberger

Hello Thurman and thank you for taking the time to fill out a review. We like to look at ourselves as a customer service company that fixes doors too. So happy you got what your deserved. Take care Clark

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals
Albert Swanegan
A Response from: Clark Wolfsberger

Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Very professional.
John Ryan
A Response from: Clark Wolfsberger

Thank you John!!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Technician, Joel, was great! He diagnosed and corrected the problem quickly and efficiently! Thank you!
Melissa Catalano
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call was completed by Joel Rife and he went above and beyond to check not only the one issue I had but all mechanics of both new doors and openers! He called and discussed what and why he had adjusted as warranty work.
Rick littmann
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding!!!
Barb Allhoff
A Response from: Clark Wolfsberger

Thank you Barb!!! We love your review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.
Sue Hellebusch
A Response from: Clark Wolfsberger

Thank you Sue for the excellent review. I will pass this on to Joel as he too will be very happy. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a broken spring on my door. My technician Joel Rife was on time and listened to what my issues were with the garage door. He then explained to me everything that he was going to inspect that involved the door. Before he left he made sure that all my questions were answered. Very good company.
Tim Schumacher
A Response from: Clark Wolfsberger

Hello Tim and thank you for the most excellent 5 Star review!!! We believe that there is nothing more important than the customer and the service we provide them. You do that right and the rest will fall into place. Thank you for taking the time to let us know. Take care.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel was super: courteous, professional and complete.
Sylvia Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cheaper and nicer. The persons I spoke to at the other 2companies were not customer oriented by the sound of it on the phone.
Juanita Trout
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used your company before and I have always been pleased. The work done today was to repair the garage door and the service man Joel was very professional, courteous and knowledgeable.
Bernie Malensky
A Response from: Clark Wolfsberger

Hello Bernie, Yeah!!! 5 Stars!!!! Joel will love it! I will let him know. We work hard to earn our 5 star reviews. It's why get up in the morning. Take care Clark

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)
Jim
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel did a terrific job on the install of a new unit. Very pleased. He helped me sync up my car to the garage opener.
Gary Kovarik
A Response from: Clark Wolfsberger

THANK YOU! We pride ourselves on great customer service and love hearing that we have met that goal. We work every day to improve and will keep doing that. Take care.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door was out of balance. Joel Rife was the technician who handled the job. He was excellent......presented himself well, was obviously very qualified, explained what he was doing and handled the fix promptly. He spoke highly of the company and the management. I am committed to Precision for future repairs/replacements!
Larry Pfile
A Response from: Clark Wolfsberger

Larry, thank you for the 5 Star review. We love them over here. It is so nice knowing that we are making customer's happy. Let us know if there is anything else we can do for you. Take care.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.
Phyllis Martinez
Service Provided:
Garage Door Repair
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