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Joel Rife

Joel Rife
Residential Technicians
Reviews: 120
Average: 4.95 stars
Joel Rife has received 120 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joel Rife's Bio:

Joel spent 12+ years in the garage door business, both in service and manufacturing, before joining the Precision team. Ask him about his cute daughter "Kiddo" and watch his face light up!

Review:

Called Precision Door for garage door issues and they were prompt, courteous and fixed everything ASAP! I would highly recommend them for any door issues!

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Joel Rife and the supporting Staff, I can only describe (1) way, actually in 10 ways: Professional, Efficient, Cordial, Personal, Patient, Respectful, Endearing, Communicates, Organized and Proficient !!! There...10 words!

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Previous experience with technician John Nair

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Very fast service. Reasonable prices. Would definitely use them again.

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Joel Rife Service Provided:
Garage Door Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Everything was awesome. It was a lot of work, but Joel was upfront and honest about everything. When I decide to replace my whole door, I'll use you guys as long as Joel is my guy. Thanks so much!

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Joel Rife Service Provided:
Garage Door Repair

Product:
Rollers

Residential Technicians: Joel Rife
1 2 3 4 5
Date: 03/25/2020
Garage Door Repair
,
Review:

They installed my garage door and they are reliable, dependable and knowledgeable, and respond in good timing for the need at hand. I will continue to use them

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

He was thoroug competent got the door opening closing just as it is supposed to

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Joel Rife Service Provided:
Broken Garage Door Spring Repair

Residential Technicians: Joel Rife
Review:

My tech Joel was helpful, knowledgeable, and easily explained what needed to be done! He installed my garage door springs safely and with ease ! A very nice and polite young man !

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Joel did an amazing job. He showed up early! and did a detailed inspection. The price was reasonable on the quote and had no problems getting it fixed and back working in no time. Very personable and friendly quick service.

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Based on reviews tried Precision and we were very pleased. Solved our problem quickly and at a reasonable rate.

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Because you did good service before.

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A Response from: Clark Wolfsberger

Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

The service was excellent My brother recommended when my door would not open on Sunday night. I called immediately and had an appointment for early Monday morning. Joel arrived on schedule was very efficient in the repair. My door is working beautifully. I highly recommend Precision Door

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A Response from: Clark Wolfsberger

Hello Lynda and a big thank you for the 5 Star review!! We really take our reviews seriously and we are not happy unless the customer is happy. Thank you!!!

Joel Rife Service Provided:
Garage Door Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Joel was friendly, professional and was great at explaining the options to my dad to fix his garage door. I would highly recommend Precision and thank you Joel for your great customer service.

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Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

This company is definitely a 5 , Have had them coming for over 15 yrs of more with old garage door repairs and purchase of new garage door , and yearly garage door maintenance , everyone repair technician had been overly nice and very knowledgeable and had done a great job ! We have had friends have them out , and have been very happy also ! Will continue... to have them service our garage door and opener for years to come ! Very Happy and satisfied customers ????????! And. Joel was awesome today !! 10 on our scale ! Very nice to work with????We have you guys come out and service dud tune up every year !

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A Response from: Clark Wolfsberger

Yippppeeee! We love our 5 Star review all most as much as we love return customers for over "15 years". Thank you thank you thank you. Please let us know if therein anything else we can do for you and we look forward to helping you in the future. Take care! Clark

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Yes, we had good service, technician was helpful and kind, was able to fix our garage door spring. Thank you.

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Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Outstanding service-The techinican was very professional, explained the process, explained the work after completion and Iam very satisfied. If I need any further service in the future, I. will definitely call Precision . Thanks again for your prompt response and service

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A Response from: Clark Wolfsberger

Thank you Kenneth for the 5 Star Review!!! I will alert Joel as he too will be excited. We consider ourselves a customer service company that repairs doors. Take care. Clark

Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

We were very satisfied with your service! Joel was friendly and knowledgeable. We had to get our opener replaced, deciding that was the best option.we give him 5 stars!

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A Response from: Clark Wolfsberger

Thank you Phil for the 5 Star review!! We make it our goal to try to the best and try to get better each day. We like to think of ourselves as a customer service company that fixes garage doors. Take care. Clark

Joel Rife Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technicians: Joel Rife
Review:

Joel was here at time scheduled, very personable and completed the job in no time with explanations along the way. Thank you so much.

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A Response from: Clark Wolfsberger

Hello Jo and THANK YOU for the 5 Star review. So happy you received the service you deserve. Take care

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

Very satisfied. Joel was on time, kept me advised as job progressed.

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A Response from: Clark Wolfsberger

Hello Thurman and thank you for taking the time to fill out a review. We like to look at ourselves as a customer service company that fixes doors too. So happy you got what your deserved. Take care Clark

Joel Rife Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Residential Technicians: Joel Rife
Review:

We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals

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A Response from: Clark Wolfsberger

Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

On time. Very professional.

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A Response from: Clark Wolfsberger

Thank you John!!

Joel Rife Service Provided:
Garage Door Opener Repair

Residential Technicians: Joel Rife
Review:

Precision Garage Door Technician, Joel, was great! He diagnosed and corrected the problem quickly and efficiently! Thank you!

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Joel Rife Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Residential Technicians: Joel Rife
Review:

Service call was completed by Joel Rife and he went above and beyond to check not only the one issue I had but all mechanics of both new doors and openers! He called and discussed what and why he had adjusted as warranty work.

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Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

outstanding!!!

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A Response from: Clark Wolfsberger

Thank you Barb!!! We love your review!

Joel Rife Service Provided:
Garage Door Repair

Residential Technicians: Joel Rife
Review:

I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.

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A Response from: Clark Wolfsberger

Thank you Sue for the excellent review. I will pass this on to Joel as he too will be very happy. Thank you for your business.

Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Had a broken spring on my door. My technician Joel Rife was on time and listened to what my issues were with the garage door. He then explained to me everything that he was going to inspect that involved the door. Before he left he made sure that all my questions were answered. Very good company.

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A Response from: Clark Wolfsberger

Hello Tim and thank you for the most excellent 5 Star review!!! We believe that there is nothing more important than the customer and the service we provide them. You do that right and the rest will fall into place. Thank you for taking the time to let us know. Take care.

Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Joel was super: courteous, professional and complete.

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Joel Rife Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technicians: Joel Rife
Review:

Cheaper and nicer. The persons I spoke to at the other 2companies were not customer oriented by the sound of it on the phone.

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Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technicians: Joel Rife
Review:

Have used your company before and I have always been pleased. The work done today was to repair the garage door and the service man Joel was very professional, courteous and knowledgeable.

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A Response from: Clark Wolfsberger

Hello Bernie, Yeah!!! 5 Stars!!!! Joel will love it! I will let him know. We work hard to earn our 5 star reviews. It's why get up in the morning. Take care Clark

Joel Rife Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Residential Technicians: Joel Rife
Review:

your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)

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Joel Rife Service Provided:
Garage Door Repair

Product:
Springs

Residential Technicians: Joel Rife
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Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (314) 476-1828
808 Hanley Industrial Ct
Brentwood, MO 63144