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about Precision Garage Door
Precision Garage Door of St. Louishas received 2101 reviews, averaging 4.93 Stars:
Caseyville, IL
Affton, MO
Would definitely recommend this company. They were prompt in responding to our request and the Technician Chris as great to work with, professional and friendly! And is work was excellent! I would give Chris and Precision an A+ and 5 Stars!
- Joan Herman
Product:
Dardenne Prairie, MO
My 20 year old garage door opener died on Saturday afternoon. I called Precision at 4pm on Saturday. I had an appointment schedule for 4pm on Sunday. The technician arrived at 3:30, replaced the opener and was finished by 4:30pm. No need to take any time off work!!
- Ken Ludwig
Product:
O’Fallon, MO
STAY AWAY! HUGE BAIT AND SWITCH COMPANY!! I waited an extra day to get their quoted price which was 100 less than other quotes, but when the guy got there he more than DOUBLED THE QUOTE! They would not honer their quote after several calls with the company and a tgalk with the repair guy. Owner is a real pr__k! \Talked to me like I was a piece of trash and couldn't care less what I was quoted and was REAL OBNOXIOUS on the phone. Would never even THINK about doing business with this company again. STAY AWAY!! HUGE BAIT AND SWITCH COMPANY!!
- Rick Evans
Product:
O’Fallon, MO
I was quite disappointed with the service received today by the technician, Keith. He was brief, flippant and barely spoke directly to me, as the customer. His response to my broken belt on my (aged) garage door opener was that it would most definitely be replaced. He never once referenced the fact that the belt was, in fact, under lifetime warranty with the company. He immediately led with the expensive repair of replacing he entire unit and likely the structural beams, as well. He kept walking back and forth to his truck, then was chewing on a piece of blue plastic, making it hard to understand what he was saying. When it came time to sign information on the Ipad, he was less than informative on what I was signing my name to; I had questions which seemed to frustrate him. I will not be using your company in the future and will make certain my friends and neighbors do not either.
- Rebecca Jones
Imperial, MO
5 star rating. Outstanding service and professional technician. I would recommend Precision to anyone who needs work on a garage door. John Nair the tech was awesome.
- Steve Lloyd
Fenton, MO
The service was prompt and professional, and I would recommend them to anyone. My service technician was kind, patient, and efficient, and I appreciate the great work!
- Regina Rideout
Product:
Collinsville, IL
They were very professional and easy to work with. I would highly recommend their services!
- Mary Lowe
Hello Mary and thank you for the very nice 5 Star review!! Brent is our new Service tech and is lighting it up! We are so glad that he fulfilled all your needs and you were satisfied with the work done. Thank you and take care. Clark
Wentzville, MO
Yes, we had good service, technician was helpful and kind, was able to fix our garage door spring. Thank you.
- Tina Licare
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Secret Weapon (Jose Oquendo): Joel Rife
Smithton, IL
Outstanding service-The techinican was very professional, explained the process, explained the work after completion and Iam very satisfied. If I need any further service in the future, I. will definitely call Precision . Thanks again for your prompt response and service
- Kenneth Skiles
Thank you Kenneth for the 5 Star Review!!! I will alert Joel as he too will be excited. We consider ourselves a customer service company that repairs doors. Take care. Clark
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Secret Weapon (Jose Oquendo): Joel Rife
Glen Carbon, IL
We were very satisfied with your service! Joel was friendly and knowledgeable. We had to get our opener replaced, deciding that was the best option.we give him 5 stars!
- Phil Achenbach
Thank you Phil for the 5 Star review!! We make it our goal to try to the best and try to get better each day. We like to think of ourselves as a customer service company that fixes garage doors. Take care. Clark
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Secret Weapon (Jose Oquendo): Joel Rife
Grover, MO
The service technician, Brent was very professional in every way. He demonstrated a high level of expertise in his job and I feel like he offers 100 percent satisfaction to all of his customers.
- William Duke
Hello Mr. Duke and thank you for the 5 star review!! I will high five Brent next time I see him for his great work. So happy that you feel the same. Thank you for using Precision Garage Door. Take care. Clark
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Granite City, IL
The service technician was awesome. He had everything he needed in his truck… And after properly assessing the situation he knew exactly what was needed. We were very pleased.
- Tammy B
Hello Tammy and thank you for the excellent 5 Star review. It always makes us feel good when our customers are happy. Take care. Clark
O’Fallon, MO
Brent Gregory the technician was knowledgeable and friendly and explained the whole process thoroughly.
- Matt
Wow! Thank you for the 5 star review!! Brent is our new Service Tech and it looks like he is doing it right. So glad you were happy with your service. Please let us know if there is anything else we can do for you and take care. Clark
Product:
Ballwin, MO
Brent was our tech and he did a very good job! He told us about the door opener and we were sold on the product!
- Nora Olive
Hello Nora and thank you for the 5 star review! We are so glad Brent was able to provide the service your deserve. I will alert Brent as he too will be happy. Thanks for using Precision Door. Take care Clark
Product:
Ellisville, MO
Job, Garage Coil Spring repair, was performed efficiently and to the highest standard of workmanship. Technician was knowledgable, polite and explained what needed to be done and the cost involved.
- Rajiv Gupta
Chesterfield, MO
clean and neat installation
- John Hynes
Product:
Ballwin, MO
Great service!
- Julie Lancaster
Julie!!! Thank you for the 5 Star review. I love your short but to the point review. I agree! If we can provide "Great Service!" the rest will be just fine. Take care Clark
Product:
University City, MO
Joel was here at time scheduled, very personable and completed the job in no time with explanations along the way. Thank you so much.
- Jo Kolkmeier
Hello Jo and THANK YOU for the 5 Star review. So happy you received the service you deserve. Take care
House Springs, MO
Precision was recommended by a friend. We had a return call stating they would arrive between 12:00 - 2:00, Shawn arrived at 11:30, evaluated the problem with our garage door and gave us 4 options to chose from. We made our choice and he completed the job prior to 1:30. Shawn was professional and courteous. We were very pleased with the whole job.
- Ken Brockmeyer
Hello Ken and a big THANK YOU for the 5 star review!!! We work very hard to make sure we do whatever is needed make the customer happy so I am glad you were all good with your experience. Welcome to the Precision family and take care. Clark
Product:
Maryland Heights, MO
I had to have two service calls to repair my problem. I would especially like to compliment John who came to my house on a Sunday morning. He arrived right on time and explained what was needed...a new motor. He was very courteous and had the motor installed quickly. While the total dollar amount was more than I had hoped, I would call Precision again if needed. Please pass these remarks and a big Thank You on to John.
- Barbara Brooks
Thank you Barbara and I will alert John to this review. He loves his 5 Star reviews and so do we. Thanks for choosing Precision. Clark
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Creve Coeur, MO
5 star. Getting an estimate on a garage door. The technician was on time, knowledgeable and very pleasant to work with.
- Virginia Windsor
Virginia, thank you for taking the time to fill out a review. We take them very seriously so we know how thew customer is being treated. We know if they are treated well and satisfied the rest will follow. Take care Clark
St. Louis, MO
Very satisfied. Joel was on time, kept me advised as job progressed.
- Thurman
Hello Thurman and thank you for taking the time to fill out a review. We like to look at ourselves as a customer service company that fixes doors too. So happy you got what your deserved. Take care Clark
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Secret Weapon (Jose Oquendo): Joel Rife
Florissant, MO
We are pleased with the service from Precision. We've used them for several years now from broken springs to our new purchase. We appreciate their professionalism and no nonsense approach to understanding what we need and presenting what they have and can do. Mike asked what we needed and explained what Precision could do and had to offer. It made our decision easy.
- Terry Henderson
Thank you Terry! 5Stars are what we work for because we know the rest will follow. Take care please let us know if there is anything else we can do for you. Clark
Product:
St. Louis, MO
Came out, trouble shot the problem. Keith didn’t waste time, took care of the issue. Great job, great employee
- Bill Granzow
Product:
Saint Peters, MO
My problem was with the door opener. The wi-fi was not working at all. The remote, the wall switch, and the Homelink in my car were working fine. I just had no wi-fi connection. The tech that was assigned to my call didn't really understand the difference between the remotes and the wi-fi. Fortunatly, the person that was with him (I didn't get his name, but he was from Memphis and was doing some kind of training) knew right away that the problem was a bad logic board and that it needed to be replaced. Everything is working just fine now.
- Donald Bowling
Hello Donald and thank you for the feedback. I am sorry you had a delay in your repair but glad we had a tech there to diagnose the problem and solve it. We do continual training throughout the year so we are constantly improving so this does not happen again. We believe we have theist techs in the business. I am a bit surprised that your tech did not recognize that quickly as he is a seasoned tech and has come across similar cases before. I will talk with him as well as give you a call to see if there is anything else we can do for you. Take care. Clark
Lake Saint Louis, MO
We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals
- Albert Swanegan
Thank you Albert for the 5 Star review!!!! We like to think of ourselves as a Customer Service Company while we repair and installs garage doors. Take care Clark
Ballwin, MO
Called around 9:00am and repairman arrived around 1:00. Very professional and courteous. Will not hesitate to call if needed in the future.
- Loyse Clay
Hello and thank you for the 5 star review!!! We understand that if we make the customer happy everything else will workout. Thank you for taking the time to do a review. Clark
Saint Peters, MO
Kevin was not only on time, but he was even early. He was super patient and didn't judge me for how I damaged my garage door. LOL. Kevin explained everything thoroughly, and I was confident that the repair that was needed, was being done correctly.
- Liz Clawson
Hello Liz and thank you for the nice 5 Star review. Yes, we don't care how they broke, we just care that we fix them so that the customer is super happy. We love it when we know we have made a customer happy. Take care. Clark
O’Fallon, MO
John was very informative and comprehensive.
- Gary Kovarik
Hello Gary and thank you for taking the time to give us a 5 Star review!! We love them. I will let John know as he too will be excited. Thank you for using Precision and welcome to the family. Clark
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
3rd Time I have used them in 8 years. Always courteous and professional.
- Brian T