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about Precision Garage Door
Precision Garage Door of St. Louishas received 2110 reviews, averaging 4.93 Stars:
Webster Groves, MO
Creve Coeur, MO
Fast, friendly service to fix a broken spring.
- Jay Baur
Product:
Valley Park, MO
Very friendly and efficient with assessing the problem and getting me a quote for the new door.
- Ryan McCluskey
East Saint Louis, IL
Thank you for coming to my rescue. I am so thankful for the 24hour service. The tech was very knowledgeable. He came when he said he would and the company sent his photo ahead of time. Thanks for the great service.
- Stephanie Evans
Pacific, MO
Brent was fantastic. He was very nice and did his job well. I wouldn’t want anybody else to work on my door.
- John Buckley
Oakville, MO
I’m happy wife’s happy very good technician ????????
- Brad Burns
Product:
Granite City, IL
Brent was professional, showed up early, did amazing work, and made sure he looked over everything with me before finalizing the job. 8pm emergency call garage door almost fell off the bent tracks, looks and works like new. Highly recommend.
- Brandy Mueller
St. Louis, MO
excellent customer service
- Ananda Faszold
Product:
Valley Park, MO
Great company to work with and get good and professional service. Thanks
- James Obrien
Ellisville, MO
The technician, Shawn, was very nice and knowledgeable. Due to a safety issue with the garage door, he could not repair or replace the motor. They low rating comes from price $800+ to replace just the opener, nothing about the garage door.
- Joel Brotherton
Hello Joel. I am sorry for your sticker shock. We talked to Shawn and he mentioned your reaction to the price. We understand that it has been a bit of time since you have had to replace an operator, you are right, they are not inexpensive. We carry one of the best lines of operators in the industry but they do range in price. I believe Shawn was only able to discussed the first option before you had him depart. I did call you today to further explain and see what we can do, is anything, to help you. I left a message. Please call anytime and we can go over more options. 636-227-7272...ask for Clark or Eddie. Take care
,
He gave extra recommendations and explained options.
- Lanetta Adams
St. Louis, MO
On time and ready to go! My technician told me the problem answered all my questions and told me my final price before any work was done. He was quick and efficient! I would definitely recommend.
- Damian Flannel
Product:
Eureka, MO
Chris was great! He found the problem & it was fixed in no time! Very pleased with the service.
- Barb
Ballwin, MO
I was very fortunate to spot the PRECISION Garage Door van in my neighborhood, walked up to the service technician Brent, and asked him how I couild have him take a look at my garage door. He stated he was just finishing a job and could be with me in less than 15 minutes...and he was! I was immediately put on his phone with "the office", provided the info necessary to establish an account, had Brent assess my situation, which he stated could be taken care of immediately and completed in an hour's time. And just like that, an hour later, my garage door had much needed new rollers, pulleys and cabling. It's working as it should and I feel quite fortunate to have spotted Brent,and that he could get the job done "on the spot" THANK YOU! Job well done!
- Joe Lauber
Joe, we are so happy we can help!! Your 5 star review puts a huge smile on our faces over here! We absolutely love it when we can help someone out and they are pleased wit the service. It is what we strive for everyday and with every customer. I will let Brent know too as he will be excited. Thank you for the opportunity and take care. Clark
Product:
St. Louis, MO
John did a fantastic job! He arrived early, explained my options, and had a new opener installed within an hour. I appreciate the fast and efficient service!
- Rodney Eckstein
Rodney, a 5 Star review!!!! Thank you. We try to learn as much as we can from our reviews. It tells us what we are doing correctly and where we can improve. Thank you for the input and take care. Clark
Product:
Florissant, MO
Because you did good service before.
- Charles Walker
Thank you Charles for the 4 stars....We will call you to see how we can make this a 5 Star for you. We look forward to learning how we can do better. Take care
Ellisville, MO
The service was excellent My brother recommended when my door would not open on Sunday night. I called immediately and had an appointment for early Monday morning. Joel arrived on schedule was very efficient in the repair. My door is working beautifully. I highly recommend Precision Door
- Lynda Roth
Hello Lynda and a big thank you for the 5 Star review!! We really take our reviews seriously and we are not happy unless the customer is happy. Thank you!!!
Dardenne Prairie, MO
Our garage door opener broke yesterday afternoon. By 1245p this afternoon our opener was fixed with the addition of new bearings and cables. Couldn’t have asked for any better service or quality of work
- Amy & Chris Murdock
Product:
Arnold, MO
Joel was friendly, professional and was great at explaining the options to my dad to fix his garage door. I would highly recommend Precision and thank you Joel for your great customer service.
- Cindy Ahrens & Dorman Sellers
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Chesterfield, MO
Chris Newman was punctual, polite, and friendly. He really knows his stuff. Precision was readily available to help me with my opener issues, and don’t charge extra for weekends! They will be my go to company from now on!
- Marilyn Berry
Glen Carbon, IL
advertised quick service
- Kurt Schoenborn
Product:
Weldon Spring, MO
Totally Professional! Sean showed up exactly on time. Installed a new garage door opener, new key pad, new switch and all new rollers in less than an hour and a half. Amazing job!
- Jeff Wakelam
Product:
Eureka, MO
$40 each for lift cables seems pretty expensive. Price of torsion spring was reasonable and labor was also reasonable.
- Randy Chamberlain
Product:
O’Fallon, MO
John was awesome, knew what he was doing and was prompt very knowledgeable and repair was made quickly. Would highly recommend Precision as well as John. Couldn’t be happier.
- Doug Hawk
Saint Peters, MO
Great service and experience with tech Chris! Came out for a crooked garage door and assessed the issue before doing any work. Discovered some other issues and made sure our door was taken care of so we would not have to make repeated costly service calls in the future. Very appreciate of the personal service by Chris! Highly recommend Chris and Precision doors!
- Scott Linke
Product:
Fenton, MO
Excellent service, polite attitude and on time. I will highly recommend to others.
- Bill Selley
5 Star!!! Thank you. We understand that the customer must be happy or nobody is happy. We sure appreciate you taking the time to let us know how we are doing. Please let us know if there is anything else we can do for you. Take care. Clark
O’Fallon, MO
Kieth was courteous and professional and finished in a timely manner. Yes I would recommend this company. Thank You Precision
- Brian Rozier
Hello Brian and a huge thanks for giving us a 5 Star review!! I will let Keith know as he will be very happy as well. Thank you
Saint Peters, MO
Precision fixed the garage door so that was a positive. They are slick in telling you it is one price on the phone then when they so up the technician adds his fee on to the quoted price. Be aware. They also try to sale you all new parts and if you don’t purchase those then you do not get any warranty or guarantee on the repair. They can fix your door but caution to all the up charges they propose plus the technician add one.
- Cory Wisdom
Hello Cory and Mary. I know we have reached out to you, and after talking it through, have resolved the issue together, and I want to thank you for helping with that. Sometimes there is a misunderstanding on both sides and I am just glad that you are now happy with the service we provided. Take care and please let us know if there is anything else we can do for you. Clark
I would give Precision Garage Door a 5 star rating. After talking with the owner Jim it was all a misunderstanding. It has all been explained with a positive outcome. I would recommend Precision Door and technician John Nair. Very professional company and knowledgeable technicians.
Product:
Saint Ann, MO
Technician was nice and thorough. But we were told one price when we called and charged a higher price after the service was performed. Parts was not the reason. Won’t be calling again
- Larry & Michelle Parent
Hello Larry and Michelle and thank you for the nice review. We are sorry if there was some miscommunication between your call into us and when our tech performed service on your door. We make sure that our representative who takes your call only talks in general terms like, " Springs START at $199.00."in an effort to avoid confusion. Without actually seeing what is happening with your door it is impossible to properly know the final cost. We also make sure that our techs offer the full and complete range of options to the customer and ten let them decide. I hope that helps explain what you experienced and I hope more that you will return as a customer to Precision. Take care. Clark
Glendale, MO
The repair person replaced two springs, (one broken and one about to break). After a couple of hours of bending the old wood door and frame, the repair person got the repair to work. Thank you.
- John Bond
Product:
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Based on reviews tried Precision and we were very pleased. Solved our problem quickly and at a reasonable rate.
- Tim Sullivan