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about Precision Garage Door
Precision Garage Door of St. Louishas received 2106 reviews, averaging 4.93 Stars:
Fenton, MO
Brentwood, MO
Megan and Joel were so great. Very nice and explained the issue in terms I could understand. Thanks for sending them and they fixed the problem so promptly. I appreciate so much.
- Amy Light
Glendale, MO
This is the second time I have used Percision for my garage door needs. They have been on time, and came with the proper repair parts for my door repair needs. Repair men, in both situations, were clear what the repair required and able to clearly describe repair needed.
- Michael Lavin
Webster Groves, MO
I purchased a new garage door (16 x 7, 9100 Sonoma Ranch) and opener (Lift Master 8550 WLB) on 4/29/20. This review is not about that purchase but the service call I had this year to service a problem I was having with the opener, "Excessive Closing Force Detected, Error Code 4-1". I informed Precision of the problem and they sent a technician out on a Saturday. The technician adjusted the amount of travel down which had nothing to do with the problem, it was faulting as it tried to close. The technician stated I would no longer have the problem. I tried closing the door and it faulted again! I explained I disconnected the door from the opener and opened it half way and it pulled upwards hard, I thought the springs needed adjustment and that it was out of balance. The technician said no it is because I have an insulated door with windows. That seems ridiculous to tell me that after I spent more money for an insulted door with windows. At this time the technician took pictures and videos and stated no one was in the office and someone would get back to me regarding this issue. I never received a call! I called several weeks later and the office told me they would inform management and someone would definitely get back with me. I never got a call again! This is unacceptable to me.
- Bill Boeckstiegel
Chesterfield, MO
Brent did a nice job fixing the door. He was polite, to the point, and fixed the springs in less than an hour. Only issue was cost of the repair but I haven’t had a door spring repaired in many years.
- Thomas Mooney
Oakville, MO
Professional and courteous.
- Sal Gallo
Chesterfield, MO
Outstanding customer service and technical knowledge! They are the best!
- Susan Wunning
Godfrey, IL
Work was completed efficiently and neatly. Representative was polite and professional. I will definitely use again if necessary.
- Linda Thompson
Product:
St. Louis, MO
Brent texted and notified me he was on his way . He is very knowledgeable , professional and personable. Answered all my questions - very polite. He showed me what was broken with my garage door and what parts I would need to correct the problem . I would definitely use Precision Door Service again especially if all the employees were as nice and as knowledgeable as Brent.
- Beth Simmons
Product:
Des Peres, MO
Brett was thorough and efficient. At first we decided against the 7 year warranty package but after some consideration we changed our minds. Brett had no problem making the changes even though he was half way through the install. Very quick install, would highly recommend!
- Wes Prentice
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Service Technician Supervisor: Brett Warfel
Alton, IL
I had precision garage door come out to service the door they installed in 2020 because there are some problems with the door closing opening properly and coming off the track. The service technician that came out I believe his name was Matt Did an incredible job. They honored the warranty after he called his supervisor to explain what the issue was the supervisor Eddy called me personally to let me know that would be taken care of not only did the technician balance fix and correct the issue he went ran me through a brief summary of what he repaired the garage door. If they hang onto This technician they were retain a lot of customers like myself really excellent service thank you.
- John Becker
Oakville, MO
They fixed the broken cable on the side, and tightened and lubricated everything while he was there. Garage door is fixed and it's quieter now.
- David M
Saint Peters, MO
Super quick response time, and very professional. Brett was our installer. He was very personable, professional, and his work was incredibly neat. He did a great job everything about the operation and warranty. Would definitely recommend both Precision and Brett.
- Jeff Felps
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Service Technician Supervisor: Brett Warfel
Lake Saint Louis, MO
Keith is punctual, polite, knowledgeable, considerate and knows his stuff! With his excellent work ethic, he gets the job done! I’ll alway ask for Keith; he’s the best!
- Jane McFarland
Black Jack, MO
Very polite and knowledgeable. Repairs were done Quickly. Great Service
- Joseph Stangl
Wentzville, MO
We were very pleased with the repair man from Precision Garage Door. He installed a new belt drive garage door opener and was very patient explaining how it works. Garage door opens so quietly now. We would recommend Precision Garage Doors.
- Carol Miller
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Glendale, MO
Friendly and eager to please. Didn’t oversell.
- Dennis Anglim
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Service Technician Supervisor: Brett Warfel
Creve Coeur, MO
We have use Precision for a number of years now and have always been very happy with them.
- Sheryel Staab
Chesterfield, MO
Called for repair and got an appointment the next day. Very reliable, professional service! I cannot recommend them highly enough.
- Cindy Willey
Product:
St. Louis, MO
Andrew was very good. Thank you.
- Brad Lightle
University City, MO
Will was fantastic. Couldn’t be happier with his service!
- David Hermelin
Lake Saint Louis, MO
Have used them in the past. Always a job well done
- Janis Worley
Service Provided:
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Service Technician Supervisor: Brett Warfel
Foristell, MO
Brett was our technician . He was amazing, very informative about what we needed and the reason for the installation. Brett was very courteous and polite. W He was great and highly recommended him and the company .
- Bill Hunt
High Ridge, MO
My spring broke and I looked on the computer and saw you were located close to me. I am glad I did. Ryan was explained everything and was very professional. I will definitely recommend Precision to my friends.
- Darin Mcclure
Creve Coeur, MO
Andrew was outstanding!!
- Tony Irace
Product:
Fenton, MO
Keith arrived on time and got right to work! He did an excellent job. I would recommend Precision Garage Door to anyone needing service of any kind for their garage door and I will use them again if needed.
- Kelly Spinelli
Festus, MO
Great experience, Megan called ahead of arriving, arrived when stated, she did the repair quickly, she was friendly and professional, I would definitely recommend her to fix your garage door.
- Robert Toohey
Mehlville, MO
Fast, quick same day repair. Brett did an awesome job. Thanks
- Robert Cecil
Lake Saint Louis, MO
Brett was very professional and thorough in assesing the issue. He then made the necessary repairs and had everything working again in short time.
- Grant Griffey
Bridgeton, MO
Very happy with tech
- Mike Brookman
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Our technician, Andrew Maull was super. We appreciate your prompt, professional service. We look forward to seeing him tomorrow. Our equipment is old, just as we are. He will get us back in business at noon.
- Jean Geitz