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Patrick Matthews
Tech ID#: 36
Reviews: 28
Average: 4.82 stars

Patrick Matthews

Residential Technicians
Patrick Matthews has received 28 reviews, averaging:
1 2 3 4 5

Patrick Matthews 's Bio:

Patrick is from Saint Louis and is married with one adopted child and another one on the way. He enjoys hiking, skiing in Colorado and playing golf. He loves spending time with his family going to Cardinal games and watching the Chiefs play football. He says, “family is what it is all about.”
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with Patrick and his professional and courteous attitude. He came and fixed our garage door early on a Sunday which was a tremendous relief for us and our trapped cars. We would recommend him and Precision to our family and friends.
Trudy Mosby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly, and convenient service! Made it easy on me. My husband didn't know what was wrong with it so I finally called for help and I am so glad I did. I got the garage door fixed in less than a half a day! Thanks-you so much!!!
Marissa Bradley
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick Matthews was awesome he came right over and located the problem and fixed it right away. The pricing was very reasonable and lower than what I expected. I will recommend your company to all in need.
Jeanette Rankins
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love that they were available on a Sunday morning. The representative online was courteous and Patrick the technician was very friendly and helpful. The cable on my door had come off and he took care of that as well as replacing all of the rollers to a better quality and checked everything to make sure it was perfect. I highly recommend this company also because of the quality of work for the price.
Patty Lee
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the service I received from Patrick Matthews. He was very friendly and professional followed all of the Covid precautions! He explained the issues with my garage door and made recommendations without making me feel pressured. He made the necessary repairs in a timely manner. I would definitely recommend calling Precision Garage Door.
Kathie Long
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super nice repair man. He didn’t have to do to much though other than plug it in. Lol
Janice Bracken
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician came out and gave us a quote. He knew what he was doing and repaired the garage door promptly. He had a good attitude. Yes we would use this company in the future.
Timothy Hesselbein
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to serve us the day we called. They sent a text with a photo and arrival time for our tech, Patrick. He was very professional, and he quickly fixed the problem with our door.
C Miller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick. Easy. Professional. Highly trained quickly determined the cause and corrected the issue.
Phillip Ransford
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick just left after taking a look at my garage door and put me at ease knowing that everything is working as expected. He helped point out the issue and even taught me a little bit about the motor and garage door. Whenever I need help in the future with my garage Precision Garage Door will be my go to!
Justin Milligan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All around excellent company. Quick service, called mid morning, had someone out by early afternoon. Patrick was great to work with. Very professional, explained everything and gave his recommendations on what needed to be done and why but not trying to force me to buy something that I didn’t want or need, let me decide on how I wanted to go about it. Overall a great experience and will for sure recommend to anyone who needs any sort of garage door repairs.
Jeff Heisel
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Would highly recommend
Tom Grate
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt, Technician Patrick had good presentation he gave options of repair cost along with explanation of needed repairs, There was an issue with the service charge But was quickly resolved after a phone call to customer service, one concern is a walk thru after work completed should take place to avoid any customer questions and clarity of work preformed and charges. Which also avoids another service call . Charges for service a little pricey to reuse old parts. Overall I would use again because of the companies effort to ensure customer satisfaction.
Robertson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I secured an appointment for the following day. The technician called to say he was on his was. My garage door opener was repaired within 30 minutes. I was charged a fair price. Opener works. I recommend Precision.
Catherine Stenger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work they did and their service was excellent! Very knowledgeable, friendly and we’re on time! Wonderful quality work and explanation of what needed done, what our options were and what the cost was! Would absolutely recommend them for exceptional service and will call them for future jobs! All around great company who can absolutely get the job done right!
Kayla Mclain
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision Door since we purchased this house. They have always been reliable and honest. They have a quick response when you call in for help. I called this morning and they were here before 3. Patrick explained to me what the problem was and how he would fix it and what the cost would be before doing anything. We don’t call them very often because they know what they are doing and fix it correctly the first time. Thank you for employing such competent people.
Thomas and Francis Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diagnosis made. All went well.
Robert Roux
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our garage door repaired this evening! Outstanding service and friendly employee. We would definately give him 5 Stars Plus!!! We are very pleased that we called Precision/service was taken care of in less than an hour after we called. We would recommend Precision to our family and friends!
James and Patricia Peurrung
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Meh. I paid quite a handsome sum for an "I think" diagnosis of an issue that really just leads me to purchase a new opener (he didn't have the electric part i needed w him). I wasn't sold on the idea he knew what he was talking about...seemed green. Plus he was super early and disrupted my work and I was trying to deal w him AND my client on the phone. Overall just an unpleasant experience. Didn't hate it, definitely didn't love it. Likely won't use Precision again.
Man in st peters
A Response from: Clark Wolfsberger

Hello Man in St. Peters, we are sorry for your unsatisfactory experience. I see that Patrick called before arriving to alert you on his arrival time. We do that as a courtesy for the customer so there are no surprises. Please feel free to tell our guys in the future to arrive as scheduled and not early if it will be a problem for you. Patrick is a seasoned tech but can be too nice in his explanation to customers, hence the "I think." I am not sure what electrical part he did not have but it looks like you were only charged a $69.00 service fee and your safety eyes were realigned. If there was an operator issue please give us a call back and ask for Clark. We will make sure you are happy with the service. Thank you and Happy Thanksgiving. Clark (owner)

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job, on time, very personable.
Peter Hurd
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Both men were excellent examples of high quality workers - knowledgeable, efficient, courteous, thorough, COVID cautious, and they were happy and unrushed to answer my questions. Thank you.
Judy McGrath
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Tecnician, Patrick Matthews did fine job fixing my garage door. He was on time, courteous, knowledgeable and explained the process as he did his work. Patrick Matthews represented Precision very well....highly recommend Patrick / Precision for garage door repair.
Brian Weider
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick came over inspected my repair needs and took information to replace a panel on my garage door. His boss called me later and told me they would prefer to not do the work on my door because it's not a type of door they have access to order parts for maintenance purposes. This company was kind enough to give me a free review of my situation. I would give them highest rating because of their willingness to want to help although this particular door is not within their bailiwick. I have been able to establish support from other companies.
James Jones
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service beginning with my phone call and continued through the appointment with the Technician, Patrick. Thank you
M Menner
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got the service technician right away, courteous, informative and excellent job. For any garage door issues I'll call PRECISION. I'LL RECOMEND IT.
Maria Dominguez
A Response from: Clark Wolfsberger

ALRIGHT! Lovin the large caps! We love our 5 STAR REVIEWS! Take care

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from the installer Patrick. On time and was really fast installing a door opener. I give him 5 stars. The one downside was the lack of options in products on hand. I was told by dispatch that I could only choose from what is on truck that day. I would have liked the option to pick from any of the listed openers on the site. I would recommend Precision and will likely be using them again.
Tyler
A Response from: Clark Wolfsberger

Hello Tyler and I am glad you were happy with our Techs work (5 Star). We understand your frustration with the lack of options as we have been limited by what is available due to Covid. For example, we have operators (openers) on order from May of this year and still have not received the full order. We have been making trips to Memphis and surrounding areas to actually pick up operators trying to keep up. That is not your problem but wanted you to know that we are doing our best to serve our customers. Let's hope all goes back to normal soon. Take care and stay safe. Clark

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick performed great service. He explained things very well. He was very courteous and fast.
John Klein
A Response from: Clark Wolfsberger

Hey John! Thanks for the 5 Star review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!!!! The Technician was friendly and very knowledgeable. I will use Precision the next time I need a repair!!
Paul Fowlie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs