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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 110 reviews, averaging 4.98 Stars:
Review:

Justin was great! He diagnosed the issue and had a quote to replace the broken springs within the first 5 minutes. Took Justin about 10 minutes to replace and then test the door function. I will ask for him again to work on my garage door! Besides being friendly he is extremely knowledgeable and answered all the questions I had. Precision was great too as I am closing on the house I sold tomorrow and called Precision in a panic to get the door fixed before closing. Justin was at my driveway less than an hour after calling Precision. I cannot thank you enough for the quick turn around time!
JD
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am thrilled with the service Precision provided us today. It isn't often that a service company arrives early, but that worked perfectly with my schedule. I appreciated the phone call before arrival and the service provider was there when he said he would be. Thank you for your excellent service.
Diana King
A Response from: Clark Wolfsberger

Thank you Diana for the nice review. I will pass this along to John, the tech, and he too will be pleased. We work hard to completely satisfied our customers so I am glad your are happy. Take care.

Service Provided:
Garage Door Opener Repair
Review:

What turned out to be a rats nest of wiring was conquered with the persistent efforts of our tech Adam, thus saving us money. We wholeheartedly recommend Precision Door Service for all of your garage door needs!
Alex Granda
A Response from: Clark Wolfsberger

A rat's nest!!! yikes! Thanks for the 5 star review and we are so happy we solved your problem. Take care and enjoy the rest of your summer. Clark

Service Provided:
Garage Door Opener Repair
Review:

I was surprised the see the opener that was the right type didn't resolve the problem and a special had to be ordered. It has not arrived yet. Please notify me when it can be installed. Thanks Tom Burkard
Thomas Burkard
A Response from: Clark Wolfsberger

Thanks Tom for the communication...we will keep you updated to the progress. Take care

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

I was able to get a service call within an hour of my initial call. Joel was very professional and did a great job. Thanks for the great service.
John Como
Service Provided:
Garage Door Repair
Review:

On time and knowledgeable. Would use again.
Angela Rollins
Service Provided:
Garage Door Opener Repair
Review:

Terrific service. From the initial phone contact (Melissa was great) with very timely scheduling, to Chris, the serviceman, who arrived right on time. costs and options were shared and then the repair went rapidly and efficiently. 5 star for sure. Ed
Ed Throop
A Response from: Clark Wolfsberger

Mr. Throop, thank you for the nice review. I will pass along your comments as I know that everyone involved here will be excited to hear your words. Thanks again.

Service Provided:
Garage Door Repair
Review:

I had a problem with a noisy opener on one of my bays. John troubleshooted the issue and corrected it. He also brought to my attention the spring that I had replaced earlier in the year (using a different garage door company) was not the correct spring for my system. Next time I'll know to call Precision first with any garage door problems. Special thanks to John, very professional and knowledgeable explaining and resolving my problem.
Mike Smith
A Response from: Clark Wolfsberger

Thank you Mr. Smith for the kind 5 star review. We work as hard as we can to make sure our customers are happy with the work we do. We are not happy until the customer is happy.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for the very nice 5 Star review.

Service Provided:
Install Garage Doors
Product:
Springs
Review:

The guys came and did an awesome job. They broke down what the problem was, why it needed to be fixed, and what parts would be needed. Super polite, on time, and cordial. Great job
Cameron Poole
A Response from: Clark Wolfsberger

Hello Mrs. Poole, Thank you for the nice 5 Star review. It makes us very happy when our customers are happy. Please let us know if there is anything else we can do to make your experience better with Precision Garage Door of STL. Take care.

Service Provided:
Garage Door Repair
Review:

All work was done quickly and well.
Frank Greco
A Response from: Clark Wolfsberger

Frank, thank you for the very nice 5 star review. I will pass this along to the Tech. He will be very happy as well. Take care.

Service Provided:
Garage Door Repair
Review:

Your reviews on Google led me straight past your competitors and to you. Very happy with our tech and with the service we recieved. He was 2 hours early and done in 20 minutes. He greased and adjusted the chain as well. Thank you Precision!
Adam Jones
A Response from: Clark Wolfsberger

Thank you Adam for the very nice 5 Star review. It makes us happy when our customers are happy. It is our #1 priority. Take care and we will let your tech know.

Service Provided:
Garage Door Repair
Review:

Our garage door broke on a Sunday night with both cars in the garage. I called Precision on Sunday night, spoke with a live person and scheduled a repair. Nick called that he was on the way. Looked over the situation, showed me that a cable was broken. Prepared an estimate that I agreed with and he went to work. Did a Great job on a 34 year old door! Yes - I would hire again.
Arthur Fishel
A Response from: Clark Wolfsberger

Hello Arthur and thank you for the very nice 5 Star review. We work hard to make every customer as happy as possible. I am glad you were properly taken care of by Nick and will pass along your comments to him. He will be excited to hear of your kind review. Take care

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Chris explained everything very well and was thorough to make sure our door operated smoothly after the servicing.
James Middleton
A Response from: Clark Wolfsberger

James, thank you for taking the time to give us the 5 Star review. We strive for the best possible customer service!

Service Provided:
Garage Door Repair
Review:

Pleased that we were able to get a technician scheduled within 2 days. It had been about 10 years since our last service call and had recently been experiencing new "aches and pains" type noises as the door was raising and lowering. Chris was able to assess the situation and give us an honest opinion of what parts should be replaced without having to replace the whole costly door system. A restore and adjustment was completed and the door is working good again... along with peace of mind that the springs aren't going to break on us. The 7 year warranty is great too. Pleased with results and would hire them again to return.
J. Appel
A Response from: Clark Wolfsberger

Thank you J. Appel for the nice 5 star review. I will pass along your comments to Chris. We do our best to please our customer, they are our life blood. Thanks

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was having issues with garage door randomly not closing. Sometimes had to hold button down to get it to close. Did not have anything different around them. Although Chris and Adam could not get the garage door to do it while they were here, they checked different areas and was very knowledgeable and professional. We appreciate all the explanations and tips they gave to keep a trouble free garage door. Hopefully, the problem that I had will not resurface.
Lucy King
A Response from: Clark Wolfsberger

Thank you Lucy for the 5 Star review. Let us know if you need anymore help. Thanks

Service Provided:
Broken Garage Door Spring Repair
Review:

Chris was great and explained the repairs as well as made recommendation to prevent future problems.
Sandy Thal
A Response from: Clark Wolfsberger

Thank you for the 5 star review. We appreciate it when we hear from our customers and they are happy with our service. I will pass this along to the Tech.

Service Provided:
Garage Door Repair
Review:

Justin did a tremendous job. Explained my options and did the work in a timely manner. Showed up on time. In fact, he called and said he was ahead of schedule and that was perfect.
Jerry Poore
Service Provided:
Garage Door Repair
Review:

Shawn was excellent. He explained what needs to be done and showed us how to complete it. We appreciated his honesty and care. We highly recommend Shawn.
Pete Maurer
A Response from: Clark Wolfsberger

Hello Pete and thank you for the nice review. We work hard everyday to improve our customer experience and service so we love it when we see the 5 star reviews. Thanks again.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job. Got the door working again. Was on time and cleaned up after the job was finished.
Chris Hoeper
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Great service. I’m an idiot and didn’t realize it could have been a faulty electrical outlet causing the garage door to stall, not the door itself. Justin figured it out within seconds and was very nice about it.
Mark Salfen
A Response from: Clark Wolfsberger

Hello Mark and thank you for the nice review. We love it when we make our customers happy. There is nothing more important than that. I will pass along the nice words. Take care. Clark

Service Provided:
Garage Door Repair
Review:

Excellent job!
Kevin Martin
A Response from: Clark Wolfsberger

Thanks Kevin for the nice 5 star review!! We strive for the best possible customer experience. We work on it every day.

Service Provided:
Garage Door Opener Repair
Review:

Bob was on time and very neat and pleasant. My problem was simple, but he checked everything over and made sure I understood what the problem was in case it happens again. My appointment was on a Sunday and I thought the $49 service charge was very reasonable.
Terry Finn
A Response from: Clark Wolfsberger

Terry, thank you for the nice 5 star review. We strive to deliver the best customer service possible. Thanks

Service Provided:
Garage Door Repair
Review:

From the person on the phone to the service tech that came out on a Saturday I found this company nothing but professional and SUPER nice. They gave me 3 options to fix my problem and started out fixing the issue with option number 1. When the service tech knocked on my door I was shocked that option 1 worked. I would recommend this company to everyone.
Shari Frazier
A Response from: Clark Wolfsberger

Thank you Shari for the nice review. We work hard to deliver the best possible customer service every time. Clark

Service Provided:
Garage Door Repair
Review:

Our technician did not try to sell us a new garage door opener, but provided us with information to try and fix the issue before purchasing a costly replacement. I appreciate his honesty. Thank you.
Mary Piccirilli
A Response from: Clark Wolfsberger

Thank you Mary for the nice review. I will pass this along to Chris.

Service Provided:
Garage Door Opener Repair
Review:

Appreciate that the technician (Nick Ledbetter) called ahead of arrival and was on time. He performed the evaluation quickly and went over options for repair. Repair was done promptly. My door has never opened so smoothly. I highly recommend this company and technician.
Nancy Vidal
Service Provided:
Broken Garage Door Spring Repair
Review:

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.
Overall
A Response from: Clark Wolfsberger

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.

Service Provided:
Garage Door Opener Repair
Review:

Cal was prompt and courteous and helpful with my questions. I thought he very well at what he did for us. I would be glad to recommend your service. Thank you. Pete
Pete Maurer
Service Provided:
Garage Door Repair
Review:

Thank you for making a garage repair painless and loved Chris very helpful and kind. Thanks Guys,,,
Jill Peckinpaugh
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
Bobbie Brown
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Service Provided:
Garage Door Opener Repair
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