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about Precision Garage Door
Precision Garage Door of St. Louishas received 2115 reviews, averaging 4.93 Stars:
Pacific, MO
Oakville, MO
I had a true emergency and your company responded so fast, even after hours. John Nair answered all my questions and explained everything before fixing a broken spring and some routine maintenance that needed to be completed. I ask as long as he was there could he also replace my battery back up, stated he could but I didn't need one, proceeded to show me how to check the battery life, never knew what that symbol meant. Very honest employee. He fixed everything, cleaned up and was on his way. Thanks I will definitely use your company again
- Brenda Bingel
Product:
O’Fallon, MO
Prompt, courteous and friendly service. John kept me informed about the whole job and was very friendly even when I asked questions. I could not be more happy with any company. Thank you
- Don Rogers
Webster Groves, MO
Precision Garage Door Technician, Joel, was great! He diagnosed and corrected the problem quickly and efficiently! Thank you!
- Melissa Catalano
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Town And Country, MO
Immediate response and chat rooom scheduling made it convenient. Also the cost estimates help me make a decision quickly
- Prakash Puram
Product:
Columbia, IL
Service call was completed by Joel Rife and he went above and beyond to check not only the one issue I had but all mechanics of both new doors and openers! He called and discussed what and why he had adjusted as warranty work.
- Rick littmann
Chesterfield, MO
Shawn was right on time and immediately assessed my problem with our overhead door. He explained the fix and gave me the estimate to repair it. I gave the ok and the fix was done. The door now operates perfectly.
- Mike Boes
Product:
Frontenac, MO
Shawn was timely, friendly and thorough. I was able to have a service tech come to my house the day I called for service. I would definitely call Precision Door Service again.
- Tim Crowley
Ballwin, MO
Great Job! Thank you! I will recommend you to coworkers and Asian communities.
- Rui Yin
Hello Rui, Thank you for the awesome 5 Star review. John Nair, your Service Tech, will be excited too. Please let us know if you need anything else. Take care
Chesterfield, MO
I needed Garage door repair and your repairman, John Nair, recognized the problem immediately did a fantastic job on the repair and made a very Happy customer
- Ted Barr
Howdy Mr. Barr, Thank you!!!! We work hard to make sure all our customers receive the treatment they deserve. Take care.
Product:
Chesterfield, MO
I was in dire need to repair my garage door. I googled garage door repair and Precision was the first one that came up and I googled. They could hear my desperation and within a couple hours they sent a repairment who was extremelt knowledgeable and a very nice young man. I would highly recommend Precision Door to everyone who needs garage door repair
- Carmen Viviano
Imperial, MO
I wasn't home at the time of the repair, but my husband said Chris was courteous and got the job done quickly! Would highly recommend!
- Christy and Paul Watson
Frontenac, MO
Very positive experience with Precision. I saw their truck in my neighborhood and called on a whim to ask them to see if they could find any additional clearance so my new higher profile car would fit in my garage. Had spoken to a couple contractors and they were quoting several thousand to re-frame the front of the garage, so i was hoping to avoid that. The technician came out, and no more than 30 minutes later I had 4 to 5 inches of additional clearance, and could park my car without trouble. Cost me $65 bucks I think. To say I was happy is an understatement. The technician was friendly, efficient, and professional. Couldn't ask for better service. Will recommend in the future.
- William Springer
Barnhart, MO
John is absolutely stellar!!!! I would definitely use precision again because of John professional handling of our repair. He was prompt and knowledgeable! If I had to recommend someone to manage your company it would be John
- Kathleen Schorr
Grover, MO
New garage door opener installed by Dan. He’s very courteous and knowledgeable. Met our expectations. 5 stars
- Emelita Tabayoyong
Product:
Oakville, MO
Great service!
- Judy Messmer
Product:
Saint Charles, MO
I have been using Precision for the last 5 years. The service is always reliable and on time. John Nair the technician I had today, as all the other technician's was reliable and listed the options. Thanks again for the remarkable service Jason Hemann
- Stephanie Hemann
Product:
Ellisville, MO
I would highly recommend your business to family and friends. Your technician Dan did a great job overhauling our 24 year old garage door. it now operates like a new one.
- Jerry Supp
Product:
Florissant, MO
Tech came to address problem. What he told me I had to do was call an electrician to address receptacle problem. Electrician came plugged in opener to an extension cord into another receptical and opener still malfunctioned. So that tells me opener problem not receptical problem. So after this lesson of service charge for no service you all basically lost out on garage opener sale! Just really not happy about the whole experience.
- Sharon Sweeney
Product:
Saint Peters, MO
Chris Newman was out to look at our garage door today, and he did an excellent job. I have been with Precision Door for a couple of years and I would recommend this company to all.
- Sandra Meyer
Chesterfield, MO
Adam, the service technician, was was early! When does that that happen? He diagnosed the problem with my existing opener quickly and explained it to me clearly. I purchased a new opener from him and he had it installed in 40 minutes. Excellent service; excellent work. I'd definitely recommend Precision.
- Mark Kumming
Hello and a big thank you for the nice 5 Star review!! We pride ourselves on providing the best possible service to our customers. We understand that if the customer is happy the rest will fall into place. That is where we focus most! Thank you again and welcome to the Precision family. Take care Clark
Product:
Glen Carbon, IL
Excellent service. New garage door opener installed in less than 24 hrs on a weekend. Very professional & courteous.
- Greg Schrader
Greg, THANK YOU for the 5 Star review!! We understand that if the customer is happy the rest will take care of itself. We work hard making sure that the customer is truly satisfied and will go over and above to make sure. Thank you and welcome to the Precision family. Take care
Dardenne Prairie, MO
Tech was very knowledgeable and definitely listened to my concerns before making recommendations.
- Sean Nottingham
Hello Sean, I am so happy that your found Precision the company we strive for each day. Thank you for the 5 Star review!!!!! I will tell Adam, your tech, as he too will be happy. Take care
Product:
Wright City, MO
Called last nite. Appt this morning. Set up repair. So far GREAT!
- Christine Niebrugge
Hello Christine. Thank you for the very nice 5 Star review!! We love them!
Saint Charles, MO
Prices too high! Shawn is a nice guy, seems to know his stuff, although I am a bit perplexed about the "LED bulb fries the motor" epidemic...several garage door pro's I check with know nothing about it. Maybe they are just not in the know. I guess I am a case in point to prove it. Again, 3 other sources I checked with on the work I still need done are all lower than Precision, and 2 were FAR lower, and for better equipment. So, I will never recommend your firm to anyone.
- Mike Dumm
Hello Mike, I will call you so we can go over your experience and help us learn how we can improve. I will tell you that it is true that the new LED bulbs fry and disrupt the logic boards in the operators. I agree it is strange but true. The new operators now can accommodate the LED bulbs. As far as the pricing, we can discuss when we speak but it is surprising that the others had better equipment because we have the best in the industry..Our high cycle springs are 100,000 cycles where others are 25,000 cycles, our rollers are enclosed to prevent dust, crime and moisture that can weaken and cause friction and poor rolling, our cables are thicker and contain more strands to improve strength and longevity. Mike, thanks for the input.
Product:
Ellisville, MO
outstanding!!!
- Barb Allhoff
Thank you Barb!!! We love your review!
Warrenton, MO
I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.
- Sue Hellebusch
Thank you Sue for the excellent review. I will pass this on to Joel as he too will be very happy. Thank you for your business.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Festus, MO
Had a lot of issues going on... check BBB Aplus rating started reading reviews and call set my appointment to fit my schedule ....they call before arriving with a pic of your Tech. my wife was very pleased with that...Dan McDonnell was the Tech he explained what was going on what needed to be replaced....had the old thing sounding like new again....everything that needed replaced was right on the truck!! Thank you for a job well done Dan!!! thank you Precision !!
- Robert Bone
Thank you Robert !!! I ma glad your did your research before calling us. We are proud of our reviews and work hard to make sure the customer is happy. If we do that, the rest falls into place. Take care
Product:
Webster Groves, MO
Mike was amazing. He arrived promptly and even greeted my dog. :) He was very patient with me when I couldn't decide between two colors, even pulling up the app and going over colors and window options with me again and again. After months of looking for a garage door, I have finally made a decision. I look forward to having you install my new door!
- Christina Stamelos
Christina, Wow! Thanks for the 5 star review! We are so glad you had a nice experience with Mike. He loves making people happy and wants to make sure they receive everything they deserve. I will pass this along to him as he too will be happy to hear of your experience. Thanks again and take care. Clark
Product:
Troy, MO
Amazing work! Great pricing! Shawn and Jeffery were very helpful and we will for sure be using you again if we ever need anything else done!!
- Nicole Kean
Nicole, welcome the family! We work hard for our 5 star reviews but they come easy when we focus on the customer. Thats our goal. Take care Clark
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Adam arrived on time, correctly diagnosed the problem, gave me an itemized estimate of the cost to repair the problem, and then completed the repair most efficiently. He also lubricated the entire moving system and tested the unit for other problems. Adam was very professional and informative, giving me an idea of what we can anticipate from our rather cheap contractor's unit.
- Fred Dandrea