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about Precision Garage Door in:
Ballwin, MO
Precision Garage Door of St. Louishas received 102 reviews, averaging 4.88 Stars:
Ballwin, MO
Ballwin, MO
Great and honest service by Keith.
- Raj Dhillon
Ballwin, MO
I was very fortunate to spot the PRECISION Garage Door van in my neighborhood, walked up to the service technician Brent, and asked him how I couild have him take a look at my garage door. He stated he was just finishing a job and could be with me in less than 15 minutes...and he was! I was immediately put on his phone with "the office", provided the info necessary to establish an account, had Brent assess my situation, which he stated could be taken care of immediately and completed in an hour's time. And just like that, an hour later, my garage door had much needed new rollers, pulleys and cabling. It's working as it should and I feel quite fortunate to have spotted Brent,and that he could get the job done "on the spot" THANK YOU! Job well done!
- Joe Lauber
Joe, we are so happy we can help!! Your 5 star review puts a huge smile on our faces over here! We absolutely love it when we can help someone out and they are pleased wit the service. It is what we strive for everyday and with every customer. I will let Brent know too as he will be excited. Thank you for the opportunity and take care. Clark
Product:
Ballwin, MO
Brent was our tech and he did a very good job! He told us about the door opener and we were sold on the product!
- Nora Olive
Hello Nora and thank you for the 5 star review! We are so glad Brent was able to provide the service your deserve. I will alert Brent as he too will be happy. Thanks for using Precision Door. Take care Clark
Product:
Ballwin, MO
Great service!
- Julie Lancaster
Julie!!! Thank you for the 5 Star review. I love your short but to the point review. I agree! If we can provide "Great Service!" the rest will be just fine. Take care Clark
Product:
Ballwin, MO
Called around 9:00am and repairman arrived around 1:00. Very professional and courteous. Will not hesitate to call if needed in the future.
- Loyse Clay
Hello and thank you for the 5 star review!!! We understand that if we make the customer happy everything else will workout. Thank you for taking the time to do a review. Clark
Ballwin, MO
They were super easy to work with from the initial call to service the next day. John N. was great! He was professional, friendly, and taught me a few things that I didn't know about my garage door that you never hear about. I'd request service from him any day.
- Mike Walton
Product:
Ballwin, MO
On time and very professional. Thanks
- Frank Haase
Hello Frank and thank you!!! We sure love our 5 star reviews!!
Ballwin, MO
Great Job! Thank you! I will recommend you to coworkers and Asian communities.
- Rui Yin
Hello Rui, Thank you for the awesome 5 Star review. John Nair, your Service Tech, will be excited too. Please let us know if you need anything else. Take care
Ballwin, MO
Chris called me to let me know when he would be here. When he arrived he gave me 3 quotes. 1. To replace the springs. 2. To replace the springs and 3 bearings. 3. To replace the springs, 3 bearings and cables. I chose 3 for the 7 year warranty, $113.00 discount. I also received a $15.00 internet discount for a total of $748.72. I did not know that my center bearing was plastic. The new rollers have 13 ball bearings and nylon covers on the rollers. The door is has been noisy since the builder installed it. It is very quiet now. Chris was courteous and completed the job in and hour and 15 minutes including the estimates. I recommend Precision Overhead Garage Door Service to anyone who needs their garage door serviced.
- Dan Jacobsmeyer
Thank you Dan for the 5 star review. Chris is one of our top techs. He prides himself of making sure the customer is happy. Customer always comes first at Precision . Take care Clark
Product:
Ballwin, MO
Service was more than good. It was a pleasure to do business with your company. The service was excellent
- Jackie Dykes
Product:
Ballwin, MO
We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.
- Phyllis Martinez
Ballwin, MO
The office people and technicians are always polite and helpful.
- Ellen
Thank you Ellen. We don't receive as many in-office 5 Stars reviews so this is great to hear. I think we have the best back office in the business and I am glad you do too. Take care.
Ballwin, MO
The two gentlemen that came to service my door were courteous and great representatives of your company. You should be happy you have them. The work was explained and they offered multiple options. Completed to my satisfaction and in a very timely manner.
- Thomas Donnelly
Thomas, thank you for the 5 Star review. We love them.
Ballwin, MO
I found you on the internet and was impressed with your website and the customer reviews. Service was performed by Shaun with complete satisfaction, and the additional information he provided. I was quoted a price of $79 on the phone, but the bill was $108.00. I did not ask Shaun about the discrepancy.
- Joe Thompson
Joe, thank for the very nice review. I will have Ron call you to see why there was a price difference. We will make it right if there was not additional work done compared to what was discussed on the phone. Thanks
Ballwin, MO
Installed new rollers/wheels so my garage door would open smoothly. Also use lubricant to insure a smooth open and close.
- Emily Schlesinger
Thank you Emily for the very nice review. I am glad you like your new rollers. They should last a long, long time ( at least 100,000 cycles) and be much quieter. We use only the best parts. Take care.
Product:
Ballwin, MO
As usual great job. On time and very courteous.
- David Smith
Thanks David!!! Please let us know if there is anything else we can do for you.
Ballwin, MO
My garage door openers were over 20 years old. Chris replaced everything but the actual doors. He was super friendly, worked fast, recommended a few things, and answered all my questions with ease. I am very happy with my new garage door openers. I highly recommend Precision!
- Bryan Kee
Hello "Happy Customer" I will pass this along to your Service Tech Chris as he will be happy to hear as well. Thank you
Product:
Ballwin, MO
The employees were very polite and courteous. They completed a quick inspection of the door, track, rollers, etc. and offered three options of service. Opting to replace only the broken springs, they completed the work very quickly. The price was reasonable. However, I felt charging a service charge of $59 in addition to labor and parts was unnecessary. I would call them again but ask for an estimate over the phone before setting an appointment.
- Chris Rosenthal
Ballwin, MO
Justin was great! He diagnosed the issue and had a quote to replace the broken springs within the first 5 minutes. Took Justin about 10 minutes to replace and then test the door function. I will ask for him again to work on my garage door! Besides being friendly he is extremely knowledgeable and answered all the questions I had. Precision was great too as I am closing on the house I sold tomorrow and called Precision in a panic to get the door fixed before closing. Justin was at my driveway less than an hour after calling Precision. I cannot thank you enough for the quick turn around time!
- JD
Product:
Ballwin, MO
What turned out to be a rats nest of wiring was conquered with the persistent efforts of our tech Adam, thus saving us money. We wholeheartedly recommend Precision Door Service for all of your garage door needs!
- Alex Granda
A rat's nest!!! yikes! Thanks for the 5 star review and we are so happy we solved your problem. Take care and enjoy the rest of your summer. Clark
Ballwin, MO
I was able to get a service call within an hour of my initial call. Joel was very professional and did a great job. Thanks for the great service.
- John Como
Ballwin, MO
All work was done quickly and well.
- Frank Greco
Frank, thank you for the very nice 5 star review. I will pass this along to the Tech. He will be very happy as well. Take care.
Ballwin, MO
Joel arrived on time and did a good job of fixing my garage door. He was very courteous.
- Overall
Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.
Ballwin, MO
I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.
- Norma Metheny
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Ballwin, MO
My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.
- Kirit Shah
Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.
Ballwin, MO
My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
- Scott Bale
Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.
Product:
Ballwin, MO
We were very pleased with the speediness to attending to our call. We called that morning and Chris (ID#2) was there about an hour later. He was kind, courteous, knowledgeable and proffessional. He diagnosed the problem immediately and offered options for us. Once we chose the best option he got to work quickly. He completed the work promptly and effectively. He ensured our satisfaction and left the area clean. He even listened to our 4 year olds stories! We appreciate his work! Thank you, Chris!
- Brian & Tessa
Thank you Brian and Tessa. We appreciate your review and take customer services very seriously.
Product:
Ballwin, MO
Technician very courteous and informative. Had a maintenance check on parts.
- Laura Kasanofsky
Ballwin, MO
Garage Door Spring broke at 6:30 AM. Called 24 Hour number. Got a time of 10 t0 12 am for repair. Tech was early and everything was fixed. Thanks
- Robert and Lisa Horn
Product:
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
John Nair is a super star! Knowledgeable professional great communication skills!
- Luis Gomez