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about Precision Garage Door
Precision Garage Door of St. Louishas received 2123 reviews, averaging 4.93 Stars:
Collinsville, IL
St. Louis, MO
They were able to come out within a day. The original technician was not able to make our appointment and they called in advance to reschedule for later that same day. They provided great service and great communication. Our technician was very thorough in explaining our options.
- Jaque Woosley
Product:
Weldon Spring, MO
Meh. I paid quite a handsome sum for an "I think" diagnosis of an issue that really just leads me to purchase a new opener (he didn't have the electric part i needed w him). I wasn't sold on the idea he knew what he was talking about...seemed green. Plus he was super early and disrupted my work and I was trying to deal w him AND my client on the phone. Overall just an unpleasant experience. Didn't hate it, definitely didn't love it. Likely won't use Precision again.
- Man in st peters
Hello Man in St. Peters, we are sorry for your unsatisfactory experience. I see that Patrick called before arriving to alert you on his arrival time. We do that as a courtesy for the customer so there are no surprises. Please feel free to tell our guys in the future to arrive as scheduled and not early if it will be a problem for you. Patrick is a seasoned tech but can be too nice in his explanation to customers, hence the "I think." I am not sure what electrical part he did not have but it looks like you were only charged a $69.00 service fee and your safety eyes were realigned. If there was an operator issue please give us a call back and ask for Clark. We will make sure you are happy with the service. Thank you and Happy Thanksgiving. Clark (owner)
Webster Groves, MO
Great Job, on time, very personable.
- Peter Hurd
Service Provided:
Product:
Door Designers: Patrick Matthews
Rentchler, IL
Andrew did an awesome job!
- Diana Thomas-Scarlett
Product:
Imperial, MO
Timely and professional
- John Evans
Ellisville, MO
Precision provided us with enough information to make a decision on the door we were looking for. They even found a color that is not normally stocked.
- Robert Andrews
O’Fallon, MO
Chris did a great job. He was quick and very knowledgeable and courteous.
- Chris S.
Chesterfield, MO
Keith is very knowledgeable and did an excellent job. The service was fast an efficient!
- Gary Gorsuch
St. Louis, MO
Both men were excellent examples of high quality workers - knowledgeable, efficient, courteous, thorough, COVID cautious, and they were happy and unrushed to answer my questions. Thank you.
- Judy McGrath
Spanish Lake, MO
Quick and efficient
- Gail Williams
Eureka, MO
My Tecnician, Patrick Matthews did fine job fixing my garage door. He was on time, courteous, knowledgeable and explained the process as he did his work. Patrick Matthews represented Precision very well....highly recommend Patrick / Precision for garage door repair.
- Brian Weider
Bethalto, IL
The service technician who came to home was professional and very helpful and answered all my questions Brent was his name Mjv
- Mary Ann Ventress
Imperial, MO
Patrick came over inspected my repair needs and took information to replace a panel on my garage door. His boss called me later and told me they would prefer to not do the work on my door because it's not a type of door they have access to order parts for maintenance purposes. This company was kind enough to give me a free review of my situation. I would give them highest rating because of their willingness to want to help although this particular door is not within their bailiwick. I have been able to establish support from other companies.
- James Jones
Florissant, MO
You have great help there. Very professional. These guy's converted my old spring system and updated it. Works much smoother now. And very quit.
- Frank Rogers
Product:
Saint Peters, MO
Andrew was very polite and professional He understood the problem I was having and tried to fix it the cheaper way first before explaining why it was not working and telling me why we had to go with a new opener
- Stan Denton
Product:
Florissant, MO
Very informative and professional.
- Nancy Walsh
Product:
Overland, MO
The write up on the internet and your 5 star rating had me choose your company
- Bill Schaeg
Product:
Arnold, MO
The technician was very friendly, professional and knowledgeable
- Mark Engelman
Smithton, IL
All the glowing reviews on Angie's List help me to choose your company. I'm glad I did. Chris and his partner were awesome. They took care of the problem. Chris also pointed out some concerns that he saw with how the door was installed. He gave me honest answers . I plan to use the company again when I replace the door and opener in 6 months.
- Thaila McCoy
Fenton, MO
Excellent customer service beginning with my phone call and continued through the appointment with the Technician, Patrick. Thank you
- Martha Menner
Wentzville, MO
Andrew Maull did a great job. He was on-time, polite, professional and the job was done right.
- Paul Stoffel
Product:
Granite City, IL
Technician very friendly & knowledgeable
- Mark French
Product:
Chesterfield, MO
Technician was very thorough. Pointed out parts that needed to be replaced and was done with the job in an hour.
- Kathi Knop
Saint Peters, MO
Setting the appointment was easy, and they were able to fit us in. The technician was informative and completed his job efficiently. Definitely using this company again.
- Barbara Leu
Spanish Lake, MO
Great company, they always do good work
- James Jackson
Product:
Oakville, MO
Mike was very knowledgeable and answered every question I asked professionally. It was quick and simple which I really appreciate.
- Tim Kelly
Product:
Grover, MO
The service tech did an amazing job, was fast, knowledgeable and patient when explaining the work and my options. I love precision doir company.
- Rhonda Kane
Product:
Saint Charles, MO
Technician was very professional and came in a timely manner
- Gregory Rice
Ellisville, MO
Brent --and Dustin-- were prompt, professional and knowledgeable. Also I was happy with the office staff who got things set up for the appt. Appreciate the warranty on parts too.
- Chris Hale
Wow! Thats a 5 Star for almost the whole company. Dustin is our new hire and already has his first 5 Star! We will point that out our next company meeting.
Product:
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Two months ago I called you guys to come out and look at my commercial door you told me it needed a brand new motor and so I had you guys put in a new motor and I figured I wanted to have you guys service it
- Robert Wheeler