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Garage Door Repair Reviews in Metro East Area, IL (Page 2)
Precision Garage Door of St. Louishas received 242 reviews, averaging 4.96 Stars:
Belleville, IL
Edwardsville, IL
First time user. Very impressed with the service. Booked a Sunday afternoon appointment, Chris arrived ahead of schedule and had the issue resolved in less than a half hour. They don't charge extra for weekend which is quite rare! Very nice people to deal with.
- Garry Organ
O'Fallon, IL, IL
Christopher Lufton was prompt, courteous, efficient and friendly. He repaired my problem and answered any questions. I took his card in case I need your company's services in the future.
- Susan Wilcox
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Collinsville, IL
I chose Precision because of their responsiveness and availability and was very satisfied. Brett my technician was very informative. I appreciate that he didn't try to be a pushy salesman only trying to upsell me.
- Laron Esau
Maryville, IL
Will did an outstanding job fixing the problem with our garage door in spite of the hot day. He actually found a more serious problem with the shat and replaced it. He also checked the other door to make sure all the bolts were secure. He also lubed each door. I really appreciated all the work he did today.
- Richard Skiirball
Granite City, IL
Technician came out the same day I called for service. He fixed everything right away. He was very pleasant and knowledgeable. He made sure I understood what was needed.
- Donna Watkins
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Collinsville, IL
Brady did a great job on repairing my garage door. He was very professional and fast. Price was very competitive with other companies. thanks for the fast service.
- Beverly Thornton
Alton, IL
A quick google search lead me to Precision Garage Door. The like that says garage doors don’t break during normal business hours had me look into them more. Great rating with BBB and no extra charge for Saturday service call so I made an appointment. So glad we did. Brady was our technician. I liked the text introduction. He called when he was on his way. Complete inspection and expert consultation. Took his recommendation for repair and replacement of opener. That would normally be enough for a great review but Brady went above and beyond. I have a very curious 4 year old daughter and Brady was so kind and thoughtful in his interaction with her answering her questions. It felt like we had an old friend over rather than someone we just met. I couldn’t be happier with the service we received. Since the repairs though we may not have the need for services for a long time but I will definitely recommend Precision Garage Doors to my friends, family and clients.
- Ryan M.
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Residential Technicians: Brady D
Collinsville, IL
Had 2 broken overhead springs on my garage door. Called after 6PM on a Friday night and had service at 11AM the next morning.Quick response was appreciated. Brady was very friendly, courteous and professional and had problem remedied very quickly. Would highly recommend this company.
- Tom Harris
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Residential Technicians: Brady D
Smithton, IL
They came out same day and had my old parts replaced same day. Very friendly and went over all the options. Will definitely use again for any future services!!
- April White
Collinsville, IL
We found your name online. We received excellent service. The technician was very professional and solved our problem quickly the same day. We were very pleased and would highly recommend your company.
- Larry Cartmill
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Waterloo, IL
Quick and friendly service with reasonable pricing
- JOE LEBRYK
Smithton, IL
Outstanding service! Our technician Dejuan was extremely professional and explained all aspects of the job and service. Very thorough and detailed about replacement parts and any associated warranties. Technician was on time and job was completed in a short amount of time. I would definitely recommend their service to others.
- Tommy Brooks
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Fairview Heights, IL
I have used Precision Door multiple times for different properties. Service on all occasions was great. I don’t typically do reviews but Will Mullholland exceeded my expectations in service. You rarely get good customer service these days, but he was exceptional. He went over everything with you, explained where the parts failed, and provided information on maintenance tips. I appreciate the hands on approach and quality work.
- Kizuwanda Mitchell
Edwardsville, IL
I am completely satisfied with the service I received. The technician was friendly an very professional
- Terry Flynn
Maryville, IL
Brady came out to our house to inspect why our garage door wasn’t working. He was very friendly and did a great job explaining what was the problem and what needed to be done to fix it. Never felt pressured to agree to the service. He fixed the problem and our garage door functions like new.
- Lisa Kearney
Granite City, IL
Nice, professional visit.
- John Royce
Smithton, IL
Brady was AMAZING!!! He was very helpful and patient. Keep him around he’s great with people! It’s great working with him. He came and delivered, Thanks again!
- Tynetta Williams
Troy, IL, IL
My service was scheduled quickly and it was great to be able to do so after business hours . The technician explained well what he recommended for repairs/new installations and he completed the work quickly . He was courteous and professional and answered all my questions .
- Mark Napier
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O'Fallon, IL, IL
Response time was great, arrived on time, and completed an evaluation. Replaced with new springs, opener, door seal, and maintenance. All this was accomplished within a 2-3 hour time frame. Very well satisfied with all. Eliminated 90% of the noise I was having. Appreciation to Patrick and Glen, Thank you.
- John Tilson
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Fairview Heights, IL
It is very refreshing to hire a company and get what is asked from a true professional. Dejuan is the technician I will work with everytime. Everything was done right and as a veteran, I salute him and your company. Thank you for treating me right and installing the very best equipment!
- Ltanya Williams
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Mascoutah, IL
Great service today, just like last time I used them. Booked appt online night before. Technician Glen showed up as scheduled with everything needed to fix the issue. He was very professional and courteous. Issue resolved in a timely manner.
- Lance Q
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Collinsville, IL
Very professional
- Carrie Chisholm
Wood River, IL
Brent is always the BEST! #1 In my book.
- Lloyd Woolverton
Belleville, IL
While I was out of state I got a call and picture from my son to show me what happened when he closed my garage door. Luckily I had a Precision sticker on the door from their last service call a few years ago and was able to call to arrange an appointment for today. Will came out to see what he could do to get things working again. Super nice young man; he was polite, friendly and respectful of me and my property (plus my cat loved him)! Will explained the steps necessary to get my door working again and warned of the possibility of the motor also having a problem that we wouldn't know about till he got the gaping hole repaired (fortunately it worked just fine). He swept up debris that had fallen to the garage floor and walked me through the steps of lubricating the rollers, springs, etc. This is the second time I've called on Precision and have been 100% pleased each time. Highly recommend.
- Vicki Wilson
Waterloo, IL
We chose Precision Garage Door because they are available very quickly, on time, polite, & very professional!! They guarantee their work too. Couldn’t ask for better or more.
- Cathy Helms
Bethalto, IL
Thank you, Glen! We appreciate your prompt, professional service!! Allen & Alice Reynolds
- Allen Reynolds
Rentchler, IL
Installer very informative and friendly. Thanks so much
- Gary Woodrome
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Rentchler, IL
I am very skeptical of any service provided to me these days because of the more than usual episodes of bad service that I've experienced since the start of the Corona Virus more than three years ago. However, there have been a few very bright moments of excellent service, and the service I received by the Precision Garage Door technician (Brent Gregory) was one of those moments. He was straightforward, that is, honest and frank. He examined my very old and basically dilapidated garage door opener and told me what I already knew. I needed a new one. He gave me purchase options, clearly explained the options and put no pressure on me to buy one by throwing a lot of Bull**** my way. After I made my decision, he explained what came with the package and when he would install the opener and how long it would take. He arrived on time, installed the opener, gave me a demonstration of how things worked by walking me through the system operations, and answered any questions I had. He also made it clear that I could contact the company if I needed any further help. I have to give the technician and the service I received a five-star rating. Believe me, it's rare that I've given a company or a technician this high a rating!
- Stevey Smith
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Smithton, IL
Fast, efficient,courteous, explanatory
- Tom Dotson
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The technician (Jonathan) explain the problem, gave me two options, and the issue was resolved. Jonathan was professional, polite, and seems to be passionate about his work and clients. Thank you, Jonathan
- Lunetha