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John Nair

John Nair
Residential Technicians
Reviews: 98
Average: 4.85 stars
John Nair has received 98 reviews, averaging 4.85 Stars:
1 2 3 4 5

John Nair's Bio:

John has recently joined the Precision team after working 15+ years in the residential garage door industry. He loves to spend time with his family, and he loves car racing and wants to own a race car one day.

Review:

They were super easy to work with from the initial call to service the next day. John N. was great! He was professional, friendly, and taught me a few things that I didn't know about my garage door that you never hear about. I'd request service from him any day.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

My technician John was actually early for our appointment which was awesome. He explained everything thoroughly and I really appreciated that. Won’t use any other company for my garage doors.

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A Response from: Clark Wolfsberger

Hello Roger and thank you for taking the time to send a review....and a 5Star at that!!! I will let John know. Take care

Service Provided:
Garage Door Opener Repair

Review:

We are "old" customers of yours, having reached a certain age, and also because you installed this garage door many years ago. We were very pleased with the promptness of John's visit, the knowledge of garage doors that he showed us, the choices we had, and then the speed with which he took care of the matter. Your card was installed on the door and also near the pad, for future owners.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I had a true emergency and your company responded so fast, even after hours. John Nair answered all my questions and explained everything before fixing a broken spring and some routine maintenance that needed to be completed. I ask as long as he was there could he also replace my battery back up, stated he could but I didn't need one, proceeded to show me how to check the battery life, never knew what that symbol meant. Very honest employee. He fixed everything, cleaned up and was on his way. Thanks I will definitely use your company again

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Prompt, courteous and friendly service. John kept me informed about the whole job and was very friendly even when I asked questions. I could not be more happy with any company. Thank you

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Service Provided:
Garage Door Repair

Review:

Great Job! Thank you! I will recommend you to coworkers and Asian communities.

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A Response from: Clark Wolfsberger

Hello Rui, Thank you for the awesome 5 Star review. John Nair, your Service Tech, will be excited too. Please let us know if you need anything else. Take care

Service Provided:
Garage Door Opener Repair

Review:

I needed Garage door repair and your repairman, John Nair, recognized the problem immediately did a fantastic job on the repair and made a very Happy customer

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A Response from: Clark Wolfsberger

Howdy Mr. Barr, Thank you!!!! We work hard to make sure all our customers receive the treatment they deserve. Take care.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

John is absolutely stellar!!!! I would definitely use precision again because of John professional handling of our repair. He was prompt and knowledgeable! If I had to recommend someone to manage your company it would be John

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Service Provided:
Garage Door Repair

Review:

I have been using Precision for the last 5 years. The service is always reliable and on time. John Nair the technician I had today, as all the other technician's was reliable and listed the options. Thanks again for the remarkable service Jason Hemann

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

John did an excellent job repairing our garage door. Knew what he was doing and did it in an respectful courteous way

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Service Provided:
Garage Door Repair

Review:

I was very happy with the service provided. John, the service technician, was professional and very informative. He arrived promptly at the appointment time, discussed my options and worked efficiently. He answered all my questions. I will use Precision for all my garage door needs in the future. I recommend them to anyone that needs garage door or opener service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision is great service company, and they have to be one of the best communicating companies I have every worked with. If I could give them 10 stars, I would in customer service. I had a broken torsion spring on my 16x7 garage door, and my garage door was out of commission! I called them at 7AM the next day, and they had someone at my door within 2 hours! I got an e-mail from them stating the status, and a phone call from my service tech letting me know he was ahead of schedule and could come earlier than anticipated. At that point I was impressed. The only glitch, and the reason for me knocking them down two stars was their quote. (Read further). I am a handy person; I do most of my own home-remodeling projects and maintain my own vehicles services (oil changes, etc.), but didn't feel comfortable at first trying to fix the garage door because of all safety concerns of springs, so I called Precision. I dropped Precision two stars because I felt their prices were a very steep, almost to the point where they are taking advantage of the market knowing you are stuck without them fixing your door. The technician originally quoted $500 that included a stiffener plate for the opener (that tore my garage door when the spring broke) and a replacement center bearing (which was at the end of life), and I just felt the price was not fair market. I was expecting $200-300, and was not ready to pay $500 to have my 25 year old garage door fixed when the hinges and rollers are all starting to show signs of fatigue. Therefore, I declined the service despite a nominal ($59) service charge fee and decided to fix myself. (Keep in mind - I was willing to pay $200 or even $350 to have the door repaired, but when I got the quote - I felt taken advantage of, and at that point - the price did not matter.) I ordered two new springs, and an industrial-grade center-bearing on Amazon), and a stiffener plate for my garage door from Lowes and wound up doing the project myself for less than $75. Granted, Precision pays their service techs (probably $50/hour), but I was amazed at how much markup Precision has in their quotes, so if you are a person who cannot fix things, then you are stuck paying the price! No knock on Precision as they did a great job servicing me, but I believe their prices are 50% higher than I expected. If you are a person that has no home-improvement skills, then you are stuck paying $400-$500 to have your springs replaced .. but, if you are somewhat handy, then don't be afraid to replace the springs yourself at a fraction of the cost. As long as you don't have extension springs, the risk of getting hurt is almost negligible.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The service included replacing springs, rollers and the bottom weather stripping (which initiated the call). Precision was one of the companies recommended by Home Advisor. The service was scheduled the day following my call. The service technician, John Nair, was very professional and extremely knowledgeable with 18 years of experience. He offered several repair alternatives. The entire repair was completed in about 90 minutes and includes a 5 year parts and labor warranty. The door now operates smoothly and much more quietly. I'm am very pleased with the overall experience with Precision, although the quoted price was higher than anticipated.

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A Response from: Clark Wolfsberger

Thank you!!!!! We love our 5 STAR ratings. We work every day to earn a 5 Star review and love it when it happens. We only want 5 star reviews and working for a perfect record. Thanks again Clark

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service and very timely. Technicians are very professional. I have been a customer for over 25 years.

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A Response from: Clark Wolfsberger

Howdy Karen. Thank you for the awesome 5 STAR rating!!! We strive for the best possible service...glad you felt you received it......25 YEARS!!!! You are family Take care Clark

Service Provided:
Garage Door Opener Repair

Review:

John was very prompt and did a excellent job at inspectioning my problem on the garage door. He explained all that needed to be fixed and gave me options for repairing it.John was very professional, friendly and very knowledgeable and finished the job in a timely manner. Thanks John, I will definitely recommend Precision overhead garage door service to all my friends and family.

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A Response from: Clark Wolfsberger

Michael, Thank you!!! I will let John know as he too will be happy to hear he did well. Please let us know if there is anything else we can do for you. Clark

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have nothing but praise for installer John.He was knowledgeable and answered all my questions. I will definitely recommend him and your company to my friends for any garage door needs.

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A Response from: Clark Wolfsberger

Hello Michael. Thank you for your 5 Star review!!!!! We pride ourselves on the best possible service. Thank you

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Good service and technicians, reliable company.

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Service Provided:
Garage Door Repair

Review:

It was a very good experience and I will let anyone looking for a repair of their garage know to call precision garage

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent job by your technician John Nair. He presented me with all the options without pressuring me in any way on which one to select. He has a most pleasant personality.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

5 STAR SERVICE. JOHN NAIR WAS EXCELLENT! MY GARAGE DOOR HAS NEVER BEEN BETTER..I WILL RECOMMEND PRECISION DOOR TO ALL MY CONTACTS!

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Service Provided:
Garage Door Repair

Review:

My repairman was John Nair - he was prompt, courteous, knowledgeable, and friendly. The spring broke on my door and I called in the evening and he was at my house the next morning about 7:45am. He assessed the problem and it was fixed within an hour. I like that I was given 3 options for the repair. I chose the most expensive option, but I feel confident my door is better quality now, than when I purchased my house 2 years ago. I also like that employees' photos are on your website so you know who to expect when they arrive at your house.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very prompt service. John the tech was very knowledgeable and thoroughly explained his findings prior to doing any repair work. The work done was efficient and we knew the cost before the work was performed.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

prompt reply when I called, service call was performed within window time frame (8-10am), John Nair was informative, knowledgable and very pleasant, upgraded rollers per John's opinion, definite 5 stars, wont hesitate to use again and/or refer...

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Honestly I called four other companies and you guys were the only ones that could make it out that same day. Still super happy with the service. John did a great job!

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A Response from: Clark Wolfsberger

Awesome! Love to hear it. We try very hard to out service the competition. We work on it every day and take great pride in our work.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This was our first experience with Precision and it was great! We called on a Sunday, had an appointment for the same afternoon, the technician was able to come earlier than expected, and everything was completed quickly. 3 hours from the time I called and we basically had a new door. John was friendly, knowledgeable, and offered some great tips. Great first impression!

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A Response from: Clark Wolfsberger

"First experience with Precision" Welcome to the family! Thank you for the nice review. We work hard to out service the competition. WE take pride in it. Take care.

Service Provided:
Garage Door Repair

Review:

Garage spring broke on New Year’s Eve with vehicle in garage. I contacted you and you were able to schedule appointment for later in the day. John arrived and was very professional and efficient. Would definitely recommend your company. Great service!

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A Response from: Clark Wolfsberger

Thank you Tom! We pride ourselves on great service, even on New Year's Eve. So glad we could help. Take care

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service couldn’t be more happy

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A Response from: Clark Wolfsberger

Colin, we try our hardest to out service our competition and take great pride in our work Thank you

Service Provided:
Broken Garage Door Spring Repair

Review:

The two gentlemen that came to service my door were courteous and great representatives of your company. You should be happy you have them. The work was explained and they offered multiple options. Completed to my satisfaction and in a very timely manner.

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A Response from: Clark Wolfsberger

Thomas, thank you for the 5 Star review. We love them.

Service Provided:
Broken Garage Door Spring Repair

Review:

John was very thorough and took time to explain my options. He got the springs replaced along with cables and bearings in about an hour. Yay! They also gave me priority in scheduling since our cars were stuck inside. Thank you.

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A Response from: Clark Wolfsberger

Hello Shawnee, love your name. Thank you for the 5 Star review! I will alert John as he too will love to hear it. We strive to please every customer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

When our 20 year old garage door opener started acting up I called Precision (we've used them one time previously) and they were able to schedule an appointment the very same day. John Nair, Service Technician, was extremely polite and professional, troubleshooting, explaining everything, and installing our new opener. Precision is very fortunate to have someone like John who represents your company in such a professional manner. thanks John!

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A Response from: Clark Wolfsberger

Steve, we love our 5 star review but love even more that you were happy with the service you received. Take care

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

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Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Precision Garage Door Service of St. Charles
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122

St. Charles, MO 63301