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John Nair

John Nair
Residential Technicians
Reviews: 98
Average: 4.85 stars
John Nair has received 98 reviews, averaging 4.85 Stars:
1 2 3 4 5

John Nair's Bio:

John has recently joined the Precision team after working 15+ years in the residential garage door industry. He loves to spend time with his family, and he loves car racing and wants to own a race car one day.

Review:

John came out and fixed my garage door after I backed into it. He was kind, helpful, knowledgeable and efficient. He made a bad experience much better. It was greatly appreciated. I would absolutely recommend John and Precision to anyone.

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Service Provided:
Garage Door Repair

Review:

Five Stars. So grateful that Precision Garage Door was able to work us into their schedule so quickly as our cars were trapped in the garage due to broken spring. Everyone I talked to was so friendly and professional. I will definitely call them next time I need garage door help and would heartedly recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Review:

My technician was John Nair. John Nair did an absolutely great job. He arrived early while I was in the midst of being locked out of my garage. My garage is an out building on my property. He arrived and immediately diagnosed my broken, aged and rusty torsion spring. As with all home issues, mine arose at the worst time. I was due to attend a local soccer tournament for my out of town granddaughters. John arrived as I said early, diagnosed my problem, managed to get the garage door open so I could get my car out. My garage door and hardware are over 66 years old. I ordered a new door. (It’s probably time.) He was a well mannered and very knowledgeable. He listened well to this panicked woman. He showed me everything that had broken –including pulleys. He gave me clear instructions to what happens next. I was able to spend the day with my grandchildren to the fullest. Thank you so much John. I await the install.

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A Response from: Clark Wolfsberger

Linda of Fenton- THANK YOU!!!! We love our 5 Star reviews and we work hard to earn every one of them because we want our customers happy. I will make it a point to highlight this review at our weekly meeting and praise John N. Thanks again...

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

John did an outstanding job of explaining everything that he did when he replaced my springs. He also laid out all of my options and made sure that I was comfortable before moving forward. Even though I didn't like having to spend over $400 on this service, I was satisfied with the work and glad someone was available on a Sunday to do it.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was excellent and so was the work preformed.

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Service Provided:
Garage Door Opener Repair

Review:

A power surge had caused my overhead motor to quit - Your technician, John Nair, installed a new logic board which fixed the problem. He is very personable, professional and knowledgeable. Thank you for great service!

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A Response from: Clark Wolfsberger

Hello Cathy and thank you for the very nice 5 Star review! I hope we made life a little easier for you and was able to give you some peace of mind with you garage door. Take care and let us know if there is anything else we can do for you.

Service Provided:
Garage Door Opener Repair

Review:

Precision was fantastic! I would give 10 stars if I could. My "regular guy" didn't answer his 24 hour availability phone. I called Precision and they were at my door the same day, just hours after I called. The work was done quickly and efficiently. They didn't try to "sell" me anything except for the items I truly needed. This was a great experience! I'll be a Precision customer from now on!

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A Response from: Clark Wolfsberger

This is my favorite 5 star review this week!! It has everything we want to see- fast response, quick and efficient work, no sale pressure, and what sounds like a new Precision customer. You made our day and I even read this to the Techs at our Thursday meeting. Thank you and take care.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision sent a technician out within 2 days (to meet my schedule). The tech evaluated my garage door and opener. He then explained what needed to be fixed or replaced and gave me 3 estimates. I accepted and he installed a new opener that day. All done professionally and within a couple of hours. Great service.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Good service

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A Response from: Clark Wolfsberger

Mr. Schwellensattl, Thank you for the very nice 5 Star review...We never get sick of getting them. I will pass along to the Tech

Service Provided:
Garage Door Opener Repair

Review:

The service was absolutely 5 stars. It was a bit of an emergency late in the evening and a technician, John Nair, came within an hour. He was immensely professional and proficient. Yes, I had to buy a new door, but he explained why clearly and skilfully. He was also a decent and friendly bloke. I highly recommend Precision.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very satisfied with the service we received

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Service Provided:
Garage Door Opener Repair

Review:

Excellent service and customer attention. Also very friendly

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A Response from: Clark Wolfsberger

Thank you!!! I will pass the good news around the shop.

Service Provided:
Broken Garage Door Spring Repair

Review:

Precision was prompt (came early on a Sunday morning!) - and efficient. The technician, John, was professional and pleasant and knowledgeable. I am very pleased with the results.

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A Response from: Clark Wolfsberger

Mary, thank you for the very nice review. Glad we are being noticed. Please let us know if there is anything else we can do for you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

As usual great job. On time and very courteous.

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A Response from: Clark Wolfsberger

Thanks David!!! Please let us know if there is anything else we can do for you.

Service Provided:
Garage Door Repair

Review:

John is very knowledgeable. Service call was due to a broken spring, but possible parts failures were noted. John explained the likely reasons for the failure and left it up to us to determine which parts to replace. His work was fast and efficient. Good job.

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A Response from: Clark Wolfsberger

David, Thank you for the excellent review. We work very hard to make sure our customers are happy. Glad you were. Take care

Service Provided:
Broken Garage Door Spring Repair

Review:

Tech was very knowledgeable and did a great job of repair.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am thrilled with the service Precision provided us today. It isn't often that a service company arrives early, but that worked perfectly with my schedule. I appreciated the phone call before arrival and the service provider was there when he said he would be. Thank you for your excellent service.

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A Response from: Clark Wolfsberger

Thank you Diana for the nice review. I will pass this along to John, the tech, and he too will be pleased. We work hard to completely satisfied our customers so I am glad your are happy. Take care.

Service Provided:
Garage Door Opener Repair

Review:

First visit $500 cost, parts replaced band work done by Chris K., thought problem was corrected. Today' s visit problem was solved by having the rail hammered straight, because door continued coming off hinge. This should have been done in the beginning, I feel we were taken advantage of in the first visit.

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A Response from: Clark Wolfsberger

Hello Mrs. Ebert, Thank you for your review and information and I am sorry that we came up short. I did some followup and you were correct. The first tech replaced your rollers, along with other items, and to do so he needed to bend and open up the track to allow them in. It seems that he forgot to bent the track back on one side and thus allowing the rollers to slip out and the door coming off the hinge. I total miss on our part. I see that we sent another tech out and he discover the problem and fixed it. We did not charge you for that return visit, as we should not, and now I hope all is fixed. We have alerted the first tech to his mistake and believe he will be more careful next time. We deeply apologize for your inconvenience and truly appreciate your patience in the matter.

Service Provided:
Garage Door Repair

Review:

John was great and fully explained the problems and what to do to fix. Very professional and door works great now. Highly recommend!

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A Response from: Clark Wolfsberger

Thank you David for the nice 5 Star review. We work hard and try to improve every day. You input is much appreciated. Take care and enjoy the rest of your summer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

It was one of the first garage door companies that came up on a Google search for the Wentzville area. The service and professionalism from the time I called (James) and throughout the service period (John) everyone was very professional and courteous. John was very thorough in explaining the process and answering all my questions and was a pleasure to deal with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was very quick and efficient. John was very knowledgeable and did a great job. The only complaint that I would have is the over the phone estimate, it was off by $160. I will use Precision in the future and hope to get the same repairman.

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A Response from: Clark Wolfsberger

Hello Scott and thank you for the very nice 5 star review. John, our Tech, will be very happy too. I will review our on-phone quoting system after listening to your call and see if we can get better at more accurate pricing. It is just so tough to know exactly what is going on at the site and the extent of the repair until we set eyes on it. We will try to get better at it...I promise. Thanks again.

Service Provided:
Broken Garage Door Spring Repair

Review:

Prompt weekend service with great communications as to problems found, options for repair and ready to perform any service i wished immediately. John was great to work with and very professional and personable.

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A Response from: Clark Wolfsberger

Thanks you Mr. Krueger. We are so happy your experience with Precision went well. Please let us know if there is anything else we can do or if you have any questions.

Service Provided:
Broken Garage Door Spring Repair

Review:

John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.

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Service Provided:
Garage Door Repair

Review:

I chose your company because I have a Lift Master garage door opener. I found John to be very personable and was very satisfied with the service. The service that was performed was to replace most of the hardware.

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A Response from: Clark Wolfsberger

Thank you Marilyn for the kind words. We love our 5 star reviews and when we receive referrals.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

On time and knowledgeable. Would use again.

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Service Provided:
Garage Door Opener Repair

Review:

The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision came right out the same day. I was told step-by-step what was wrong and what needed to be replaced. I was offered two possible solutions with prices clearly given. The whole repair took less than 2 hours. John Nair was professional, informational, and extremely friendly. Thank you Precision!

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A Response from: Clark Wolfsberger

Karen, so glad you are happy with your door service. We strive each day to make sure every customer is happy. Have a great summer

Service Provided:
Garage Door Repair

Product:
Springs

Review:

John was friendly knowledgeable and worked quickly with great detail

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A Response from: Clark Wolfsberger

Thank you for the very nice 5 Star review. We love hearing that we are making people happy. We strive everyday to improve. Have a great summer and let us know if there is anything else we can do to help.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I give a 5 rating for the sevice... loved your repair man

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A Response from: Clark Wolfsberger

Thank you for the kind 5 Star review. We appreciate your review.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I had a problem with a noisy opener on one of my bays. John troubleshooted the issue and corrected it. He also brought to my attention the spring that I had replaced earlier in the year (using a different garage door company) was not the correct spring for my system. Next time I'll know to call Precision first with any garage door problems. Special thanks to John, very professional and knowledgeable explaining and resolving my problem.

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A Response from: Clark Wolfsberger

Thank you Mr. Smith for the kind 5 star review. We work as hard as we can to make sure our customers are happy with the work we do. We are not happy until the customer is happy.

Service Provided:
Garage Door Repair

Product:
Springs

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St. Louis Area

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Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Precision Garage Door Service of St. Charles
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122

St. Charles, MO 63301