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Shawn Roderick
Tech ID#: 3
Reviews: 41
Average: 4.90 stars

Shawn Roderick

Residential Technicians
Shawn Roderick has received 41 reviews, averaging:

Shawn Roderick's Bio:

Shawn served in the U.S. Air Force, is a graduate of Rankin Tech, and has spent most of his 15+ year civilian career in the service industry. He has been with the Precision team for 5 years.
Review:

Bait and switch beware!!!!!!! Said 200 sent a guy changed to 400!!!! Beware
Michael Pickens
A Response from: Clark Wolfsberger

Hello Michael, Thank you for the 5 Star review. I see you believe thought there was a difference in the amount charged. Sorry for the confusion. I will review/listen to the call-in and see what was said. Our operators should have told you that "springs start at $199.99 and go up from there."Our techs have all types of springs on their trucks so they should have been available. Let me check and I will respond later. ....I see you declined the service to be completed. Please let us know if there is anything else we can do. (The call-in operator did properly alert to the spring cost but that can be confusing)

Service Provided:
Broken Garage Door Spring Repair
Review:

Shaun the technician was very courteous, professional, and knowledgeable. I was very very pleased with the service and the company. This is the second time I’ve used this company and have had great service both times.
Ruth R
A Response from: Clark Wolfsberger

Yes! Thank you for the nice review. We love it when we satisfy our customers. Take care.

Service Provided:
Broken Garage Door Spring Repair
Review:

Shawn was fantastic! Very professional and helpful! We would highly recommend Precision!
Holly Tegethoff
Service Provided:
Garage Door Repair
Review:

Excellent all around. Good information on the phone before setting the appointment to look at garage door problem. Shawn, who then came over, was excellent in every possible way. Explained options, various pricing considerations, pros/cons, what he would recommend doing now, what could wait, etc. Ask for Shawn to help you! He was great. We would certainly look to use these guys again for any future garage door problem, upgrade, other needs, etc.
Doug Heller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Sean was very professional . The office staff were helpful. At first they gave me an appointment for the next day, however I explained that I did feel safe because I could not close my door. Well they got someone out here the same day and I was very grateful. Would recommend them for sure.
Barbara Delhougne
Service Provided:
Garage Door Repair
Review:

Good guy and good service
Don Durham
Service Provided:
Garage Door Repair
Review:

Precision Door installed our new garage door last year and promptly took care of a problem we had with the door this year. We appreciate the courtesy and professionalism of the Precision Door staff. We are very comfortable having Precision Door as our garage door provider.
George Miller
Service Provided:
Broken Garage Door Spring Repair
Review:

5 stars. I chose Precision because I had a coupon for free key pad & no charge for coming to my house. I needed some help right away. I got help very soon after I called.
Pamela Frank
A Response from: Clark Wolfsberger

Thank you Pamela for the nice review....We work hard to make sure we make our customers happy. Clark

Service Provided:
Garage Door Repair
Review:

Excellent service. I requested installation of a keyless entry and tune up of springs, rollers, and door. In addition, work had to be completed in order to go to another appointment. The technician Sean was courteous and arrived on time. Job was completed quickly, reviewed the work with me and allowed me to keep my next appointment. I used Precision Door in the past and never disappointed. I highly recommend Precision Door.
Marcelo Valdez
A Response from: Clark Wolfsberger

Thank you Marcelo for the nice review. I will pass this along to Shawn....thanks again

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Shawn was very professional ,he started off asking what I thought was wrong with my garage. Then he said he wood give me a couple of choices of what I can choose from from on prices. Shawn checked out what was going with the garage and told me what I needed to make the garage door run properly. I told him which choice I wanted on the garage. Shawn did a great job , everything was running great. He was very professional.
Barbara Ursery
A Response from: Clark Wolfsberger

Thank you Barbara for the nice review. Customer service is the utmost of importance to us. Thank you

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

If you want to do business with Precision Garage Door, be ready for two things: 1) Technicians who will tell you additional remote openers can only be purchased from them for $55 -- in truth, they are readily available at Home Depot/Lowe's for around $34. 2) A roughly 100% markup on a garage door opener. The unit I purchased was a Liftmaster 8355 -- $420. Readily available on sites such as Amazon for roughly half that cost. I understand markups; I understand a company needing to make profits; however, I don't put up with lies and I think a 100% markup is a bit excessive. This was my experience. I hope yours was better.
Hans Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Shawn was prompt, helpful and courteous. He is knowlegable and thorough. I recommend this company.
Don Wells
A Response from: Clark Wolfsberger

Thank you for the kind review....we strive for the best possible customer service and try to improve every day. Thank you

Service Provided:
Garage Door Opener Install
Review:

The technicians were very helpful and knowledgeable. The answered my questions and explained how to change the entry code on my new key pad and reset my opener so that my garage door would would close. It appears the the Overhead tech had set it improperly.
Pam Dorfman
A Response from: Clark Wolfsberger

Thank you for the nice review Pam. We focus on our customer service and it is a priority. Thank you

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Repairman came out in a good waiting period. Told me the garage door was level and that I should put a piece of insulation under the door that was raised up. Funny but before the new springs were placed the door closed level with the garage floor !!
Richard Harttsok
A Response from: Clark Wolfsberger

Thank you for the review as we love to get customer feedback so that we can improve our service. Thank you..

Service Provided:
Garage Door Repair
Review:

Excellent job! Showed up promptly and fixed the problem in 20 minutes.
Thomas Williamson
A Response from: Clark Wolfsberger

Thank you Thomas for the nice review. Shawn is one of our top Service techs and I am glad he performed well for you. We take customer service very seriously and love it when we hit our mark. Thanks again for the five star rating.

Service Provided:
Garage Door Repair
Review:

Excellent, fast service! Shawn was professional and clearly explained every repair that was needed. My garage door now operates better than it did when I had another company install it! I will definitely use Precision again should I need them.
Thomas Naughton
A Response from: Clark Wolfsberger

So glad you are happy with your experience! We take our customer service very seriously...

Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 STARS!! Shawn Roderick was very friendly and knowledgeable. Our keypad was broken, so he replaced that and did a thorough check of all of the mechanisms related to the garage door. He made suggestions without a "hard sell" attitude for which I was very grateful, and I had Shawn replace the rollers on the door. I would definitely recommend Precision to anyone who needs a garage door replacement or repair. Thank you!!
Barb Loeffler
A Response from: Clark Wolfsberger

Thank you Barb for the great review! We take our customer service very seriously and always happy when we meet customers expectations. Thanks

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Our last garage door repair was in 2002, which we used Precision at that time. 15 years later our garage door spring broke in two pieces. Precision came the next day, they honored a guarantee from 15 years ago AND they noticed that the repair we paid for in 2002, new flow rollers was not done so they completed the repair today! That's incredible customer service. Thank you Preciaion!
Carol Short
Service Provided:
Broken Garage Door Spring Repair
Review:

5 stars
Bob Reasoner
Service Provided:
Garage Door Opener Install
Review:

Great service. Was able to get an appointment for the next day. Sean provided the service. He was prompt and professional and delivered at a very fair price.
Stuart Slavin
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Thanks Sean. Great job! I'm glad Precision has 24/7 service. FIVE STAR SERVICE from Precision and I would recommend this company to anybody because of their excellent service.
James Whittier
Service Provided:
Garage Door Repair
Review:

Sean arrived right on time this morning. He diagnosed the problems with our garage door, and offered a choice of solutions at different price points, with different warranties. We made our choice, and Sean was able to implement the repairs right away. From start to finish, his visit lasted 2-3 hours. The pricing was fair but not a bargain, although I don't know how their prices compare to competitors. The work included new garage opener springs and rollers. The door now operates smoother and quieter than ever.
Saul Zackson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick, polite, professional service; we've called Precision before and would again.
Rosemaryl Hahn
Service Provided:
Broken Garage Door Spring Repair
Review:

fixed problem vary helpefull
Marty Rocco
Service Provided:
Garage Door Opener Repair
Review:

Courteous and professional from scheduler on the phone to the technician who did the work. Diagnosed issue with automatic door quickly and fixed same at a reasonable price. Was able to schedule within a few days of call. Really appreciated call from tech when he was on his way.
Pat Flood
Service Provided:
Garage Door Opener Repair
Review:

Excellent work by Shawn Roderick. I would assign him the FULL 5 stars (Perhaps 6 stars). Outstanding work and answered all of my questions. I chose Precision due to BBB and Precision's web page.
Art Kasey
Service Provided:
Broken Garage Door Spring Repair
Review:

I've used their service in the past and was very satisfied. This time, there was a scheduling misshap, but they're attention to making it right was a priority. Mistakes will happen, but they took care of me. I was very satisfied with them in the end. Very polite and professional service. Highly recommended for garage door repair needs.
John
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I asked for a today appointment and had my repairs completed a few hours later. Technician was very knowledgeable and had my problem resolved quickly.
Gerald Engelmeyer
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Just had my 2 springs replaced in Ballwin Mo. The repairman was prompt. After some initial confusion on price all was settled to my complete satisfaction. This company is concerned about customer satisfaction beyond anything I have experienced in a long time. I was impressed and recommend them.
Tim Laurent
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I tried, unsuccessfully, to program my new car to open my garage door. Shawn accomplished the task with no problem and informed me of some potential issues with the rollers on my garage door.
Linda Neustedter
Service Provided:
Garage Door Opener Repair
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