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Joel Rife
Average: 4.95 stars
Joel Rife's Bio:
Joel spent 12+ years in the garage door business, both in service and manufacturing, before joining the Precision team. Ask him about his cute daughter "Kiddo" and watch his face light up!
Waterloo, IL
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Secret Weapon (Jose Oquendo): Joel Rife
Saint Peters, MO
Have used your company before and I have always been pleased. The work done today was to repair the garage door and the service man Joel was very professional, courteous and knowledgeable.
- Linda Malensky
Hello Bernie, Yeah!!! 5 Stars!!!! Joel will love it! I will let him know. We work hard to earn our 5 star reviews. It's why get up in the morning. Take care Clark
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Secret Weapon (Jose Oquendo): Joel Rife
Chesterfield, MO
your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)
- Jim
O’Fallon, MO
Joel did a terrific job on the install of a new unit. Very pleased. He helped me sync up my car to the garage opener.
- Gary Kovarik
THANK YOU! We pride ourselves on great customer service and love hearing that we have met that goal. We work every day to improve and will keep doing that. Take care.
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Secret Weapon (Jose Oquendo): Joel Rife
Glendale, MO
Door was out of balance. Joel Rife was the technician who handled the job. He was excellent......presented himself well, was obviously very qualified, explained what he was doing and handled the fix promptly. He spoke highly of the company and the management. I am committed to Precision for future repairs/replacements!
- Larry Pfile
Larry, thank you for the 5 Star review. We love them over here. It is so nice knowing that we are making customer's happy. Let us know if there is anything else we can do for you. Take care.
Ballwin, MO
We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.
- Phyllis Martinez
Dardenne Prairie, MO
Great job Joel!
- Gary Deffendall
Yeah! Thank you
Des Peres, MO
Joel was prompt, knowledgeable and he fixed it quickly. He did a very nice job.
- Anthony Cissi
Anthony, Thank you! I will let Joel of his great work. He too will thank you.
Fairview Heights, IL
Great service! I had a broken spring and had it replaced. A co-worker recommended Precision to me and I am glad he gave me the contact info. When technician, Joel, arrived he was very professional, courteous, fast and pleasant to talk with. Very knowledgeable in answering questions I had as well as helpful in providing tips and safety issues. Definitely would recommend Precision to others. Thank you.
- MaryEllen
Thank you MaryEllen. We take pride in our service and feel we have the best techs in the business. Let us know if there is anything else we can do for you.
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Secret Weapon (Jose Oquendo): Joel Rife
Union, MO
We had a new garage door opener installed today. Technicians were courteous, professional and did an excellent job. We give them a 5 star rating! It truly was a pleasure. We chose Precision because you had a five star rating on the internet.
- Bob and Kathy Sutphen
Joel will love to hear about your 5 star review. I will let him know. He is one of our best techs.
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Secret Weapon (Jose Oquendo): Joel Rife
Affton, MO
Joel came out on Sunday for a broken garage door. Very knowledgeable and professional. Could not have been happier with service and grateful to have door fixed so quickly on a weekend urgently.
- Rosie Capelli
Hello Rosie, thank you for the nice review. I will tell Joel.
Rentchler, IL
Very professional and courteous. Even called to see if he could arrive early! Very satisfied customer.
- Brian Lilly
Imperial, MO
Fixed my broken Springs on my door. Very Efficient workers. Highly Recommended
- Royce Dempsey
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Secret Weapon (Jose Oquendo): Joel Rife
Waterloo, IL
The technician was very pleasant addressed my concerns fixed the garage door. I’ll give them five stars
- Michelle Dickneite
Michelle, Joel, your service tech and I both thank you! We love the 5 star reviews and work hard every day to receive them. I will alert Joel of your review.
Saint Peters, MO
Joel was on time professional covered my repairs and compleated the job in moderate time.
- Ron Kinnison
Ron, thank you for the very super 5 Star review! We sure appreciate your business.
Waterloo, IL
Joel was on time and very professional. Explained all options extremely well and did excellent work in a timely manner. Definitely recommend!
- Collin Woodside
Collin, Thank you for the very nice review. We love them and strive for them every day. We are not happy until you are happy.
Chesterfield, MO
Joel was on time. Outgoing and professional. Prompt repair service. Five Stars.
- Scott B
Yippee! 5 Stars!!! Thank you Scott. It makes us feel terrific knowing that we made you happy and satisfied.
Chesterfield, MO
Really a great tech. Could not have been nicer
- Boyd Atteberry
Maryville, IL
In and out in 39 minutes. Joel was fantastic... Friendly and professional. Very clear about options and was able to fix with the less expensive option. I am completely satisfied and will recommend this service to anyone I know. Thanks
- Marybeth Hale
Des Peres, MO
Great service!
- Lisa Fusz
Edwardsville, IL
Fast and professional service.
- Leah Alexander
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Secret Weapon (Jose Oquendo): Joel Rife
Pacific, MO
We were very satisfied with the service call. The service tech was quick and pleasant.
- Thom Avery
Thank you for the 5 star review!!! We sure like it when we meet the customer's expectation.
Affton, MO
Joel gave us really great service! He communicated extremely well from the time he phoned to confirm our appointment, to phoning when on his way, to his detail in communicating the issue of the seal replacement for the outside of the garage door. I hope to request him in the future!
- Gary Kartye
Thank you for the awesome review!!! We love to hear that our customers are happy.
Saint Charles, MO
Joel is fantastic! Love this company. Others in the area could learn from this companies commitment to customer service. Thank you
- Terry Whittum
Thank you Terry for the kind 5 Star review. Your words are nice vindication of what we are all about here and what we want to be like. Thank you.
Edwardsville, IL
Very prompt and courteous !! Made time to come out on a Sunday when we were scheduled for Tuesday afternoon!
- Jeff Raftery
Thank you Jeff and I am glad we could make your Sunday time for you. We want nothing more than to make our customers happy...the rest will happen.
Collinsville, IL
Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe
- Joseph Peacher
Belleville, IL
5 star rating. Very professional, but at the same time, sensitive to the needs of the customer. Very efficient. Thank you for your response to my emergency in just a timely manner.
- Diane Webb
Diane, thank you for taking the time to fill out a review. We are so glad you were happy with your service and please let us know if there is anything else we can do. Take care
Dardenne Prairie, MO
Excellent Service! On time and professional, Thanks!
- Sara
Sara, thank you for the nice review.
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Secret Weapon (Jose Oquendo): Joel Rife
Fenton, MO
The service in setting up the appointment was handled very professionally. They took there time to find and earlier time slot for us to get the garbage door spring repaired. The service from the technician, Joel Rife was extremely professionally. I would recommend this company to anyone needing garage door service. I also appreciated the email with the photos of the technicians and who was assigned to our job. Made us feel a lot safer of letting a stranger into our home.
- Mike Conley
Thank you Mr. Conley for the nice review. I will pass this along to Joel. Have a great weekend.
Oakville, MO
Excellent service!! Thanks!
- Nicole Mcrae
Nicole, thank you for taking the time to give us a 5 Star review. The best possible service is so important to us.
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Secret Weapon (Jose Oquendo): Joel Rife
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Cheaper and nicer. The persons I spoke to at the other 2companies were not customer oriented by the sound of it on the phone.
- Juanita Trout