About Brett
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Reviews for Brett W
Spence Myer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I made a call to Precision Door at 7:30a on a Thursday and a technician, Brett Warfel, was at our door within the hour. Brett was outstanding. He was very knowledgeable and clearly cared about providing top-notch customer service. We had a nice conversation about hockey and almost forgot that it was 25° outside. He explained the various options in detail and ensured price, warranty and life of the newly installed product were clear before I made any decision. I feel very confident in the service that was provided by Precision Door and Brett. Thanks for all the help!
General Manager: Brett W
Service: Broken Garage Door Spring Repair
Judy Nuttmann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very pleased with your service. The tech was very professional and did a great job. I will certainly recommend Precision Garage Door in the future. Thank you. Judy Nuttmann
General Manager: Brett W
Service: Garage Door Repair
Robert Dudley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Let me begin by telling you I was a customer service regional manager for a large company and know the nuances of excellent customer service. From my initial call for a service appointment to the final moments of the solution to my problem your team was exceptional. Your service person Brett called fifteen minutes prior to the scheduled window and inquired about the nature of the problem. He arrived on schedule and proceeded to analyze the failure of the opener. He clearly articulated the options and did not try to oversell a replacement opener. After a brief discussion he proceeded to remove the old unit and install a new opener. He completed the installation as projected and closed the call by ensuring I knew fully how to use the various controls. If I were in a position to rate Brett's professionalism I would rate him at the top of the scale. Hopefully your other technicians are able to learn from his skills and enthusiasm. Sincerely, Robert P Dudley 314-566-5538
Jeff Housman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
There isn't much to separate some service companies these days other than just that...service. This one excels. If an emergency garage door repair experience can even go well, this one was as great as I guess it can get.Brett, the service tech, was here on time and took the extra time to explain every single issue with me, and offered a few different solutions. This, all after a safety check of the equipment. Pricing was detailed and discussed prior to any work being done, and Brett explained each step. The work was completed, and once again he walked me through everything providing me with confidence that the job was complete and done properly. All companies need a representative like him. Every service company could learn something from the way this one operates.
Ray Engel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Bret was very knowledgeable and quickly corrected my garage door issues. Thanks Ray Engel
Bulthaus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The repair tech was efficient, courteous, and explained things well.
Alison D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience with Precision and Brett.
Cheri Buckner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you so much for the excellent service and response time when our garage door stopped working. Our tech, Brett, was very knowledgeable and described the problems that needed to be addressed so that we understood what was going on and what was needed to correct the problem.
General Manager: Brett W
Service: Broken Garage Door Spring Repair
Dave Montgomery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service! Called with a door travel problem and Brett was there within 2 hours to fix the problem. Just a loose wire caused by a possum but he found it, fixed it and did a quick PM. Really nice guy, would highly recommend.
General Manager: Brett W
Service: Garage Door Repair
Andy Shifter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett was on time and fixed the situation in a quick and professional manner and even tweaked a few things which could have created a different problem down the road . Excellent job ! Thanks ! Service is as important as the product itself and both are Top quality!
General Manager: Brett W
Service: Garage Door Repair
Mike Lofftus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett was awesome. Did a great job. Was so nice and explained stuff to me as of what needed fixed. Because of the out standing service I will always use precision and highly recommend they to others. Thank you all for being a outstanding co.
General Manager: Brett W
Service: Garage Door Repair
Steve Fields
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our techs, Brett and Matt were excellent! They were courteous and informative, and addressed any questions we may have had. Will definitely use PRECISION again for any issues that may arise, and will also recommend PRECISION to family and friends. Thanks Brett for making what can be a negative, into a positive experience.
Tim Graven
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett and matt arrived at the expected time. They called ahead to let me know they were on the way. They evaluated my garage door problem and advised me of my options. They performed the work in a very professional way. Explanations and instructions were given in the correct operations of the new opener. What more could I possibly ask for….. I am completely satisfied with their work and would highly recommend this company!!!
Michael Ivester
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Professional and explained all options. Was available in a very timely manner.
General Manager: Brett W
Service: Broken Garage Door Spring Repair
Jeff Alexander
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience from my phone call to request repair to the technician arriving and completing the repair. Called in the evening and was able to get my garage door scheduled and repaired the next afternoon. Fantastic experience.
Sherrie Howard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Appreciated their care and promptness. Trouble Shot and fixed the problem quickly. Brett was very detailed and thorough with his instructions and being available if needed
Rick & Marion Oertli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett did a fantastic job, excellent service from start to finish!
Andrew Simon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision responded very quickly to my service call request. The technician, Brett, was super friendly and professional. He answered all of my questions and quickly repaired my garage door. I am very pleased with the service and would definitely recommend both Precision and Brett.
Sarah Walsh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett at Precision Door was the best! Everything from start to finish was simple and professional. All options for fixing our garage were explained thoroughly before we made a decision. He even had everything he needed in the truck, so it was done quickly also. This is our second time using their services, and we would definitely go back if any more problems arise. Thank you Brett & Precision!!
Kathy Niedringhaus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast,efficient, professional service. Also very friendly
Ryan Chapin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett was amazing, talked me through everything, explained what went wrong and possible solutions and then got everything fixed and working perfectly, thank you!
Joseph & Mary Coleman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett did an excellent job! Thank you!
General Manager: Brett W
Service: Garage Door Repair
Robert Craig
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett replaced my spring, rollers. bearings and tightened everything up- and the door works great!! Sat in my chair and watched all the progress; very professional, and personable. He knows his craft well. I have used Precision Door before and have always been pleased with their work and pricing. Will definitely call them with any future needs.
Roland Dolle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door repair with Brett. On time, thorough evaluation, clear communication, accurate estimate, debris removal, courteous, professional. Overall - fantastic experience.
General Manager: Brett W
Service: Garage Door Repair
Bryan Scott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett and Matt did an awesome job. Responsive and professional. Thank you!!
General Manager: Brett W
Service: Garage Door Repair
Breanna Cash
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brett was so kind and professional and also Knowledgeable regarding an estimate I needed on my damaged garage door I will always recommend this company!
Richard Sorgea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service! Thanks Brett!
General Manager: Brett W
Service: Garage Door Repair
Joe Harlen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service Man was Brett Warfel I am extremely happy with the service and work done by Brett on my garage door. He was professional , courteous , friendly and spent time explaining my options and providing suggestions regarding which garage door opener I should purchase. Service was the same day , you can't get better than that. If you have any problems with your garage door or your garage door opener , you will be extremely happy with the service and products provided by Precision Door. They have the best people and the best service available , I have use them for many years.
General Manager: Brett W
Service: Garage Door Opener Install
Jim Ma
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mr. Brett Warfel repaired our garage door opener today. We really appreciate the excellent work. Highly recommend!
Debbie C.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because of their high ratings. I called them on a Monday at 3:00 and they were at my house the next morning at 8:00am to install an opener on my single bay. Great communication by the company and technician. Brett was very professional, knowledgeable, and did a thorough job checking my doors and made a couple adjustments to my existing opener and doors. Super happy with their service and will use them for any garage door needs in the future!
