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about Precision Garage Door
Precision Garage Door of St. Louishas received 2108 reviews, averaging 4.93 Stars:
O’Fallon, MO
Mehlville, MO
Your service tech,Patrick was prompt, courteous, and knowledgeable. He promptly diagnosed the problem with my garage door opener and was able to fix it quickly. I appreciate the quick and on time service. Thanks!!
- Frank Maytas
Wildwood, MO
Great and timely job Thanks
- Dennis McCracken
Black Jack, MO
After my initial garage door install on 6/19/20, I noticed not long afterward a popping sound with the rollers as the garage door was raised. I called to have the original technician back out but he was on another install and unable to return. However, a couple days later, I was dispatched a technician by the name of Chris Newman that was able to not only correct the 'popping' sound; he also identified another issue with my new garage door bracket being attached to a split-rotted piece of wood that could have created a major catastrophe further down the road had it not been corrected. Chris went the extra-mile of cutting and replacing the split wood with a 2x4 found in my garage. The replacement seemed to be much sturdier than what was previously there. Thank you, Chris for being observant and correcting both potential issues that could have caused additional problems had they not been discovered.
- Adonna Jones
Product:
Saint Peters, MO
Called for a repair on garage door which was still working but saw a cable about ready to break. it was not an emergency but was informed weekend rates are no different than weekday so scheduled on Sunday morning. Tech called about 45 minutes prior to schedule time and asked if he could come about 15 minutes early. He was very professional and did all the social distancing, etc in this time of the upset world. He provided me a quote of what the repair would be and it was up to me to either agree or not have the service completed. He also inspected our other garage door to make sure there was no surprises there which there was not. In a short period of time the repair was done and he was on his way. Chris was our tech who was very good. I would recommend Precision Door to anyone.
- Lee Chapple
Dardenne Prairie, MO
It was a Sunday afternoon... We were on our way out of town when our garage door broke and would not close.we were packed and walking out the door and thought for sure our trip was canceled because we wouldn’t be able to get someone out to fix it until the next day. We called Precision and they had someone there in 30 minutes! Thank you for the Fast response, very professional technician and reasonable price!
- Melissa Robards
Union, MO
I guess a 3, since I haven't heard anything back from your company yet? The rep who came out to give me an estimate was very nice and professional, took pics of current garage, but I'm still waiting to see what's up???
- Brent Vales
Hello Brent and thank you for alerting us to this. We have done some research and found that we sent your estimate to an incorrect email address on the 19th (the day after your appointment) and it bounced back. Marian is calling you now to record the correct email address and will resend the estimate right away. Sorry for the inconvenience and if you have any other delays, please call me at the office 636-227-7272. Thank you. Clark
Webster Groves, MO
Service was prompt, professional, thorough, polite! Loved the text notification and tracking. John N. communicated very clearly about our situation.
- Harriet Hall
Thank you for the 5 Star review!!! I will alert John as well as he too loves to know that the customers is feeling good about his service. Have a great day and thanks for the business. Clark
Product:
Arnold, MO
Mike is very friendly and knowledgeable about the different garage doors and openers.
- Dixie Van Buren
Hello Dixie Van Buren...I love your name! Thank you for the 5 Star review!!!! I hope you buy your door from us so I can show you how good we are at taking care of our customers. Take care. Clark
Product:
Oakville, MO
John came out, knew exactly what the problem was, and fixed it within 5 minutes. Very quick and very knowledgeable, they are worth the cost and I highly recommend!
- Mark McQuilling
Thank you Mark for the 5 Star review!!! We are happy only when the customer is happy. Take care Clark
Spanish Lake, MO
Use service before and was very satisfied!!!!
- Ernest Carter
Thank you Ernest for being a Precision customer. We treat our customers like we want to be treated! Take care Clark
O'Fallon, IL, IL
Prompt and professional service. Highly recommend, and will use in the future if I need anything else.
- Justin Rose
Thank you for the nice review! We love them! Take care, Clark
Product:
St. Louis, MO
Too expensive for the same problem
- Leo Novoselsky
Hello Leo and thank you for your review. I enjoyed our call today and happy we could discuss your experience. I think after learning a little more about the superior parts, warranty and guarantees, you felt better. I am so glad you are a Precision customer. Take care, Clark
Dardenne Prairie, MO
I was pleasantly surprised after calling Precision at around 9 a.m. I was able to have a service call set up for the same day. I was locked out of my garage door due to broken springs. John Nair, was my tech and was at my home by 2 p.m. and rehauled my 16ft. garage door. He was thorough in telling me what was needed and showed me in detail what he needed to do. He also observed a needed safety spring on my 8ft. door that had never been installed. This guy was focused and had the job completed within record time. He had everything on the van so no delays with ordering parts. I was very comfortable working with John. He knows his business and a true professional. My garage door is so quiet and Better than new. I also have to give him a High Five for rolling my trash can in for me. So Kind! Thanks again John.
- Pat Reynolds
Wow! Love your 5 Star review!!! So happy we could provide the service your deserve.
Fenton, MO
Chris was great. Please send me the $15 for a coupon redemption. It wasn’t applied to the final bill.
- Mike Hovey
I will handle this and make sure you receive the discount....thanks Clark
Product:
St. Louis, MO
Chris was here quickly and early than the estimated time. His assessment of our broken door was quick and reasonable. Have a new set up coming. Would absolutely recommend.
- Mike Loechel
Thanks Mike for the very nice review!!! We try to get better each day. Take care, Clark
O'Fallon, IL, IL
We went on line fir service to replace our garage door opener for the name brand opener which we purchased! We saw your add and decided to call you ! We liked your response and hired you! The serviceman was wonderful! We give him 5 stars ?? ????????
- Barry Hendrix
Hey Thanks Barry, thats my first compliment on the review responses. We do as much as we can to get better each day to better our service so to better the customer experience. We try to learn from each service call and apply what we have learned to the next. Our weekly meetings are dedicated to figuring out how to better serve our customers. We will keep doing that. Thank you for the business. Take care, Clark
Saint Peters, MO
Andrew was pleasant and capable.Job well done,new Spring,cable,bearings and rollers were installed.
- Julie Lueck
Awesome! We understand what keeps us in business and it is the customers. We are dedicated to them being as happy as possible... We will go to the ends of the world for them. Take care Clark
St. Louis, MO
Great work; above and beyond!
- Hal Bush
THANK YOU!! I will alert your service tech Keith...He will love knowing you were happy. Take care, Clark
Webster Groves, MO
John was on time and very efficient. He knew what to do and got it done quickly. I would highly recommend John as a good person and technicion. It was very nice to not be " uphold " Thank you. Precision will be our go to in the future
- Kokie Murphy
Thank you Kokie and I love the name! I will alert John to the nice review. He loves knowing that he made someone happy and fulfilled his duties. Take care, Clark
Hillsboro, MO
Brent was super nice, informative and professional.
- Bill Kenner
Thank you Bill for the nice review! And 5 Star at that!! You deserve the service!
Product:
St. Louis, MO
Chris was great ????????
- Ray Webb
I will alert Chris to this awesome review!!! Thanks
Product:
Mehlville, MO
So happy with Precision Door. I have used them in the past for garage door service. This time it was just needing new remote. The receptionist was helpful and very friendly. I was able to get serviced within 24 hours. Of course the technician was courteous and top not professional. He was able to get to my house a little earlier which I was very happy about.
- Sherry Lowe
Thank you for taking the time to write a review and thanks for the 5 stars!!! We love them. Marian, our receptionist, will get a kick out of this too.
Ballwin, MO
Everything went great!
- Barb Minford
Sweet! You are only happy when you are happy. Take care Clark
Product:
Festus, MO
Awesome job!!! Looks great!!!
- Peggy Ashby
Thats a big thank you!!!
Product:
Hillsboro, MO
John was fast and knowledgeable! He had all of the issues with our garage door sorted out within minutes and was able to actually fix the problems within an hour. AND my dogs- one of which is very defensive about new people - were totally comfortable with him! We'll definitely be recommending to friends!
- Shannon Kilburn
Product:
Dardenne Prairie, MO
I am more than pleased with Shawn's work, excellent customer service and prompt arrival. I will definitely be calling Precision to schedule the installation of a new garage door and opener in the near future.
- Katie Kelly
Black Jack, MO
They offer quality in products and services. Also Michael Dent was very efficient with the job
- Michael Moore
Product:
St. Louis, MO
Choose Precision due to BBB rating. Professional outstanding service and maintenance education. I highly recommend.
- Bobbi Williams
Product:
Ballwin, MO
We had them out to repair our garage door several weeks ago. They did a great job, however a few days ago our door stopped opening correctly. We scheduled another call and thankfully it was an easy 5 minute fix of a loose bolt. I was also pleased they waived the second service e call as a courtesy to us. I would definitely recommend them to someone looking for garage door repair or replacement.
- Allison Blake
Service Provided:
Product:
Door Designers: Patrick Matthews
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
First time customer and I was very pleased I chose Precision Garage Door. I called and had an appointment the very next day. Keith , the technician was professional, efficient and fast at getting the work done. He even offered advice on how to prolong the use of my garage door. Thanks for a job well done! I will definitely use your company again if needed.
- Lorretta Meyer