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about Precision Garage Door
Precision Garage Door of St. Louishas received 2123 reviews, averaging 4.93 Stars:
Normandy, MO
Wentzville, MO
Shawn was on time( actually early) and straight forward with every step of the way. He explained everything in detail as to what my problem was and how to remedy.
- Brian Beckmann
Oakville, MO
Keith did an excellent job. He was professional and had the springs replaced quickly and perfectly. Thank you.
- Kim Mountford
Product:
Granite City, IL
Fast, efficient, friendly service. Replaced my garage motor with a new one.
- Keppie Robinson
Product:
Godfrey, IL
Brent was on time and explained the difference between sensors, told me about the board that had went out and programmed the remotes
- Gary Brown
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Wentzville, MO
Very professional
- Maryann Townsend
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Edwardsville, IL
No particular reason for my choice. Your online ad just caught my eye.
- Martha Taber
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Ellisville, MO
Great technician, quickly looked at the problem and repaired my garage door. Very friendly and professional
- Dan Wagener
Black Jack, MO
Very good service!
- Norma Simon
O'Fallon, IL, IL
Brent Gregory was courteous and displayed great workmanship.
- Steve Clendenny
Bellefontaine Neighbors, MO
Top notch service. Technician, Mr. Roderick, arrived promptly and was extremely friendly and knowledgeable. He was able to diagnose and immediately resolve the issue. Amazing customer service from initial phone call through completion of work.
- Mike Bollinger
Ballwin, MO
Completely blown away by the efficiency, professionalism, and service provided by Keith. He was at my doorstep within an hour and began to assess the problem. He was extremely knowledgeable and knew exactly what the issue was. Highly recommended.
- Mary Khankeo
Arnold, MO
Problem with old door not opening. It was diagnosed immediately , and found that to repair our old 15 year unit was too much. Had technician install a new unit, that runs quite as a mouse . Fast service, technician showed up earlier than expected and was super nice to deal with.
- John Samson
Product:
St. Louis, MO
The technician was very nice and explained everything in a very professional manner. He did the work in a timely fashion and made me glad that I selected Precision. The only negative comment is that he did not wear a mask while communicating with me.
- Robert Gummers
Saint Charles, MO
Technician John Nair repaired some garage door malfunctions that were not installed properly. I also purchased the door through John. He was very helpful in the purchase and repairing our door. I highly recommend him.
- Dave Costello
O’Fallon, MO
First time customer and I was very pleased I chose Precision Garage Door. I called and had an appointment the very next day. Keith , the technician was professional, efficient and fast at getting the work done. He even offered advice on how to prolong the use of my garage door. Thanks for a job well done! I will definitely use your company again if needed.
- Lorretta Meyer
Mehlville, MO
Your service tech,Patrick was prompt, courteous, and knowledgeable. He promptly diagnosed the problem with my garage door opener and was able to fix it quickly. I appreciate the quick and on time service. Thanks!!
- Frank Maytas
Wildwood, MO
Great and timely job Thanks
- Dennis McCracken
Black Jack, MO
After my initial garage door install on 6/19/20, I noticed not long afterward a popping sound with the rollers as the garage door was raised. I called to have the original technician back out but he was on another install and unable to return. However, a couple days later, I was dispatched a technician by the name of Chris Newman that was able to not only correct the 'popping' sound; he also identified another issue with my new garage door bracket being attached to a split-rotted piece of wood that could have created a major catastrophe further down the road had it not been corrected. Chris went the extra-mile of cutting and replacing the split wood with a 2x4 found in my garage. The replacement seemed to be much sturdier than what was previously there. Thank you, Chris for being observant and correcting both potential issues that could have caused additional problems had they not been discovered.
- Adonna Jones
Product:
Saint Peters, MO
Called for a repair on garage door which was still working but saw a cable about ready to break. it was not an emergency but was informed weekend rates are no different than weekday so scheduled on Sunday morning. Tech called about 45 minutes prior to schedule time and asked if he could come about 15 minutes early. He was very professional and did all the social distancing, etc in this time of the upset world. He provided me a quote of what the repair would be and it was up to me to either agree or not have the service completed. He also inspected our other garage door to make sure there was no surprises there which there was not. In a short period of time the repair was done and he was on his way. Chris was our tech who was very good. I would recommend Precision Door to anyone.
- Lee Chapple
Dardenne Prairie, MO
It was a Sunday afternoon... We were on our way out of town when our garage door broke and would not close.we were packed and walking out the door and thought for sure our trip was canceled because we wouldn’t be able to get someone out to fix it until the next day. We called Precision and they had someone there in 30 minutes! Thank you for the Fast response, very professional technician and reasonable price!
- Melissa Robards
Union, MO
I guess a 3, since I haven't heard anything back from your company yet? The rep who came out to give me an estimate was very nice and professional, took pics of current garage, but I'm still waiting to see what's up???
- Brent Vales
Hello Brent and thank you for alerting us to this. We have done some research and found that we sent your estimate to an incorrect email address on the 19th (the day after your appointment) and it bounced back. Marian is calling you now to record the correct email address and will resend the estimate right away. Sorry for the inconvenience and if you have any other delays, please call me at the office 636-227-7272. Thank you. Clark
Webster Groves, MO
Service was prompt, professional, thorough, polite! Loved the text notification and tracking. John N. communicated very clearly about our situation.
- Harriet Hall
Thank you for the 5 Star review!!! I will alert John as well as he too loves to know that the customers is feeling good about his service. Have a great day and thanks for the business. Clark
Product:
Arnold, MO
Mike is very friendly and knowledgeable about the different garage doors and openers.
- Dixie Van Buren
Hello Dixie Van Buren...I love your name! Thank you for the 5 Star review!!!! I hope you buy your door from us so I can show you how good we are at taking care of our customers. Take care. Clark
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Oakville, MO
John came out, knew exactly what the problem was, and fixed it within 5 minutes. Very quick and very knowledgeable, they are worth the cost and I highly recommend!
- Mark McQuilling
Thank you Mark for the 5 Star review!!! We are happy only when the customer is happy. Take care Clark
Spanish Lake, MO
Use service before and was very satisfied!!!!
- Ernest Carter
Thank you Ernest for being a Precision customer. We treat our customers like we want to be treated! Take care Clark
O'Fallon, IL, IL
Prompt and professional service. Highly recommend, and will use in the future if I need anything else.
- Justin Rose
Thank you for the nice review! We love them! Take care, Clark
Product:
St. Louis, MO
Too expensive for the same problem
- Leo Novoselsky
Hello Leo and thank you for your review. I enjoyed our call today and happy we could discuss your experience. I think after learning a little more about the superior parts, warranty and guarantees, you felt better. I am so glad you are a Precision customer. Take care, Clark
Dardenne Prairie, MO
I was pleasantly surprised after calling Precision at around 9 a.m. I was able to have a service call set up for the same day. I was locked out of my garage door due to broken springs. John Nair, was my tech and was at my home by 2 p.m. and rehauled my 16ft. garage door. He was thorough in telling me what was needed and showed me in detail what he needed to do. He also observed a needed safety spring on my 8ft. door that had never been installed. This guy was focused and had the job completed within record time. He had everything on the van so no delays with ordering parts. I was very comfortable working with John. He knows his business and a true professional. My garage door is so quiet and Better than new. I also have to give him a High Five for rolling my trash can in for me. So Kind! Thanks again John.
- Pat Reynolds
Wow! Love your 5 Star review!!! So happy we could provide the service your deserve.
Fenton, MO
Chris was great. Please send me the $15 for a coupon redemption. It wasn’t applied to the final bill.
- Mike Hovey
I will handle this and make sure you receive the discount....thanks Clark
Product:
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
As a first time customer I was pleased with Keith’s professionalism. He was very efficient and knowledgeable. I would highly recommend your company to family and friends Thank you.
- Marquita Monroe