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about Precision Garage Door
Precision Garage Door of St. Louishas received 2110 reviews, averaging 4.93 Stars:
Florissant, MO
THANK YOU! We love to make our customers happy.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
University City, MO
Excellent and prompt service. Justin was polite and explained to us in detail the issue we were experiencing. We will certainly use them again when we are ready to replace.
- Mark Weise
Thank you Mark for the 5 star review. We work hard everyday to make our customers happy.
Warrenton, MO
The service man called when he was on his way and told me when he would arrive. He was on time and after taking a look at the door he got to work. I could not believe how quickly he was able to get this done. Since my house is so old I was concerned that he would have the right parts but he did. I am very please with the service.
- Sharon Pratt
Thank you Sharon for the super nice review. We want nothing more than our customers to be happy. Take care
Saint Charles, MO
Did a great job. Knew exactly what to do. I was using the wrong light bulbs and that change fixed everything.
- Bob Varel
Ladue, MO
John was Courteous and thoroughly explained what he was doing and why. He was efficient and finished the job within half an hour. He gets five stars in my book!
- Lynn Jones
Kirkwood, MO
Joel was fantastic!! He was very courteous, knowledgeable, and explained everything to me. I am extremely happy and impressed with the wonderful service Joel and your company provided Thank you very much!
- Mary Koenig
Hello Mary and thank you for the very nice 5 star review. We get very excited when we make our customers happy. Thank you for taking the time to review our service.
Florissant, MO
good job by the technician
- Herbert Clarke
Thanks Herbert for the review. I will pass it along to Joel. Take care.
Oakville, MO
Great service and great technicians(Jamey and John I believe), they were the best. Just great service!! I have a new garage door service provider, Precision!!!!
- Les Aubuchon
Hello Les, Thank you for the nice 5 Star review. I will pass along your statements to the fellas and give them a high five. We love these positive reviews. Thanks
Product:
St. Louis, MO
We decided not to replace anything but the experience with Joel was good and they provided a complete inspection of all the existing parts.
- Derrick B
Thank you for the nice review. Let us know if there is anything we can help you with in the future. We are here for you.
Oakville, MO
Joel was very friendly and knowledgeable. He was willing to explain to me in detail all the issues and anything else that might come up. Also very quick service.
- Matthew Dostal
Matthew, Thank you so much for taking the time to write the nice 5 star review. We work hard to make our customers happy and love it when it happens. Have a great day.
Columbia, IL
So glad Precision came out and fixed my garage door on a Saturday! John was so nice and explained everything to me. I would recommend Precision to anyone and I would use them again.
- Maureen
Thank you Maureen. We work hard to make our customers happy and try everyday to improve. Thanks for the 5 star review.
Product:
Ladue, MO
The initial visit was fine although expensive. I had a new keypad installed and purchased 4 new remotes. Six months later the keypad stopped working. I called and just wanted someone to troubleshoot over the phone with me. Instead I was told the only option was to set up a service call--at a fee--to fix it. Very disappointing that this company is not willing to assist their customers in repairing a SIX MONTH OLD product that shouldn't stop working so soon after purchase.
- Tracy Wright
Product:
O’Fallon, MO
Joel did a great job! He explained everything before starting the job. He was early, and even called before for his appointment. Thank, you!
- Dan Mainer
Dan, thank you for the 5 star review. We love it when we satisfy our customers and we work hard everyday to improve customer service...Thanks
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Dardenne Prairie, MO
The rep. called before coming out, arrived early, quickly identified the problem with the garage, explained the repair needed, gave me several options, didn’t pressure sale me, completed the work quickly and neatly.
- Willie Eaglin
Willie E, thank you for the nice 5 star review. I will pass along to Jamey your nice words and that him personally.
St. Louis, MO
Precision came yesterday (Saturday of Memorial Day weekend!) to fix my garage door. Sean was extremely nice (called in advance, called when he arrived) and explained every step to me along the way. It was a quick adjustment and he did a lubrication to the springs, too. It was a little pricey (and would've been more so without the Angie's List coupon) but good service, nice people, solid work is worth it.
- L Samuels
Thank you for the nice 5 star review! We strive to make our customers happy...they are our lifeline. Thanks
Grover, MO
I was having issues with garage door randomly not closing. Sometimes had to hold button down to get it to close. Did not have anything different around them. Although Chris and Adam could not get the garage door to do it while they were here, they checked different areas and was very knowledgeable and professional. We appreciate all the explanations and tips they gave to keep a trouble free garage door. Hopefully, the problem that I had will not resurface.
- Lucy King
Thank you Lucy for the 5 Star review. Let us know if you need anymore help. Thanks
O’Fallon, MO
The Service was fast, thorough and accomplished with a smile and confidence!
- Joy Baker
Hello Joy ad thank you for the very nice review. We make customer service our number one priority so we love it when we make our customers happy.
Fenton, MO
Same day service! Holly was very helpful and cheerful when scheduling the appointment and the technician, Joel, was top notch! A definite recommend for any garage door repairs or replacement parts.
- Richard Mueller
Richard, thank you for the 5 star review. We work to be the best we can and know the importance of great customer service. We strive to be the best we can. Thank you.
Des Peres, MO
Chris was great and explained the repairs as well as made recommendation to prevent future problems.
- Sandy Thal
Thank you for the 5 star review. We appreciate it when we hear from our customers and they are happy with our service. I will pass this along to the Tech.
Grover, MO
Justin did a tremendous job. Explained my options and did the work in a timely manner. Showed up on time. In fact, he called and said he was ahead of schedule and that was perfect.
- Jerry Poore
Valley Park, MO
Close in the neighborhood... Chris Newman was knowledgeable and had the job done in a timely manner didn’t pressure me to get anything I didn’t need he replaced all the bad parts show me what was wrong. So I could decide what to do . Thank you Chris N.
- Michele Hall
Thank you Michele Hall for the 5 star review. We do our best to make sure the customer is very happy with the service we provide. We work everyday to improve and glad to see when it pays off for the customer.
Product:
Ellisville, MO
Shawn was excellent. He explained what needs to be done and showed us how to complete it. We appreciated his honesty and care. We highly recommend Shawn.
- Pete Maurer
Hello Pete and thank you for the nice review. We work hard everyday to improve our customer experience and service so we love it when we see the 5 star reviews. Thanks again.
Product:
O'Fallon, IL, IL
Precision was “spot-on” in repairing garage door roller covering. Joel, saw the concern I had and explain the next plan of action to repair or replace. I was pleased with the repairs. Thank you -Nancy F.
- Nancy F.
Thank you Nancy F for the nice 5 star review. We love them!
Affton, MO
Precision Door installed our new garage door last year and promptly took care of a problem we had with the door this year. We appreciate the courtesy and professionalism of the Precision Door staff. We are very comfortable having Precision Door as our garage door provider.
- George Miller
Glen Carbon, IL
I had an emergency repair of a spring that had my truck trapped in my garage! I called Precision and Joel was out in about an hour! He walked me through the options and he got to work. His service was excellent and he did the job quickly!
- Matt Scobbie
Thank you Mr. Scobbie for the nice 5 Star review. We pride ourselves on customer service and love it when we meet and exceed expectations. I will pass along the review to Joel. He loves it when his work is recognized. Thanks Clark
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Des Peres, MO
Great job. Got the door working again. Was on time and cleaned up after the job was finished.
- Chris Hoeper
Product:
Webster Groves, MO
If you are thinking of getting a garage door installed be forewarned not to put LED bulbs in the opener. Apparently they are not compatible with the openers and will "burn out" the electronics. Our door is only a year and a half old and the fix was $215. Wish someone would have forewarned us about the bulbs and about the cost of the repair. Prior to this, my review would have been much higher. I love the door and was happy with the install process.
- Smith
Hello Mr. Smith, I am sorry that you had a problem with using a LED bulb in your opener. We do instruct our techs to alert customers not to replace burned out factory bulbs with LED bulbs. There is a warning in the owner's manual and we are asking the manufacturer to work on a way to better let the customer. With the invent on the LED bulb, we are addressing this issue. I am glad that you were happy with the door and the install. Thank you.
Product:
Belleville, IL
Very happy with the prompt response from your company and the complete service from your technician Jamey. He was very thorough in his brief answering all of my questions and explaining the different options available. After 23+ years of service my door thanks to Precision is now in working order again good as new. I would highly recommend your company to anyone with garage issues.
- Frank Pruismann
Hello Frank, Thank you for the nice 5 star review. We love it when we meet and exceed customer's expectations. We strive for theist possible customer service. Thank you.
Product:
Creve Coeur, MO
Great service. I’m an idiot and didn’t realize it could have been a faulty electrical outlet causing the garage door to stall, not the door itself. Justin figured it out within seconds and was very nice about it.
- Mark Salfen
Hello Mark and thank you for the nice review. We love it when we make our customers happy. There is nothing more important than that. I will pass along the nice words. Take care. Clark
Saint Charles, MO
Justin checked out the whole door. He gave me 3 options and prices. Very pleased with him and the women in the office. Precision is doing my repair.
- Kathleen King
Hello Kathleen and thank you for the nice 5 star review. We work hard to make sure our customers are happy and love it when it happens. I will pass along your review to Justin ad Marian. Thank you.
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
5 stars joel was very professional and curtious great job!!
- Daniel Niederer