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about Precision Garage Door
Precision Garage Door of St. Louishas received 2123 reviews, averaging 4.93 Stars:
Chesterfield, MO
James, thank you for taking the time to give us the 5 Star review. We strive for the best possible customer service!
O'Fallon, IL, IL
Exceptional tech was sent to my house today. Extremely friendly and highly knowledgeable. Thank you for your time and dedication. I will highly recommend you all to my friends. Great customer service, thanks again. Definitely 5 stars!! Alexander Shaw III
- Alexander Shaw
Mr. Shaw, thank you for the excellent review. We are so happy that you are happy...that's our main goal.
Oakville, MO
First we were very happy for having Sunday hours at no additional charge. Joel called to let us know he was on his way. He checked out all working parts on the door and explained everything very well and gave us the different options. was very professional. 5 stars.
- Mike Lynch
Mike, thank you for the 5 star review. We work hard to provide the best possible service....thank you.
Florissant, MO
The technician arrived early. He assessed the problem, the rollers were off the track. He opened the door so that I could remove our car from the garage. He quickly repaired the track, installed replacement rollers per his recommendation. We discussed replacement of the springs and cables. Also covered replacement of the overhead door.
- Edward Amos
Hello Edward and thank you for the 5 star review. We strive to make the customer experience the best it can be. Glad you are happy.
Maryland Heights, MO
Pleased that we were able to get a technician scheduled within 2 days. It had been about 10 years since our last service call and had recently been experiencing new "aches and pains" type noises as the door was raising and lowering. Chris was able to assess the situation and give us an honest opinion of what parts should be replaced without having to replace the whole costly door system. A restore and adjustment was completed and the door is working good again... along with peace of mind that the springs aren't going to break on us. The 7 year warranty is great too. Pleased with results and would hire them again to return.
- J. Appel
Thank you J. Appel for the nice 5 star review. I will pass along your comments to Chris. We do our best to please our customer, they are our life blood. Thanks
Product:
Mehlville, MO
Chris Koch and his trainee took care of all my needs quickly . I appreciate their professional care and help. I will refer them to everyone. Thank you very much.
- Karen Dewey
Hello Karen and thank you for the nice, nice review. We strive hard each day to make our customers happy. It is the most important thing we can do. Thanks again
Product:
St. Louis, MO
I will give your company five stars. Employee Justin Siegel arrived at my residence in a timely manner. He explained to me what needed to be done to fix my garage door and the garage door opener. He did a great job and I believe he is a real asset to your company.
- Melvin Sheets
Melvin, thank you for the super nice review. We are so happy that you are happy.
Product:
Belleville, IL
I was very happy with the service and professionalism of Joel and the folks at Precision. From making the appointment to the actual repair of the garage door, this was a smooth and easy process. Joel took the time to really diagnose the problem (the door raising and lowering was erratic) and discovered a short in the wiring that necessitated new wires and a new opener. He also checked the sensors and lubricated the tracks and springs, so the door is quieter and smoother now - even put a new light bulb in the motor unit for me. I thought the cost was very reasonable. I'm keeping this phone number!
- Pat White
Thank you PaT for the nice review. We will pass along your review to the Tech, he will love to hear it.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Mehlville, MO
As property owners, we look for quality at a great price. We need dependable and professional service. Your company is top notch and we appreciate how quick and easy it is to repair or replace garage doors for security needs and use for the properties. We would not call anyone else. Thank you!
- M & J Land Company, Inc. / Mary Grasso
Hello and thank you for the nice review. We strive to deliver the best possible experience for our customers. Thank you and take care. Clark
Product:
Kirkwood, MO
I called Precision Garage Door of St. Louis after reading online reviews. I am glad I did. Justin was knowledgable, polite and helpful. He fixed the issue in a matter of minutes. I will recommend this company to family, friends and colleagues.
- Jessica Tucker
O’Fallon, MO
Used the phone book to find somebody. Very happy with the job and with the service man.
- Kathleen Morris
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Affton, MO
Perfect service. Quick, knowledgeable, efficient!
- Matthew Michalski
Thank you for the five star review.
Product:
Granite City, IL
My experience with Precision was very pleasant & professional. They were on time and helpful in helping me choose and install my new garage door. It looks beautiful and I have already gotten several compliments and it’s was only installed a few days ago!!
- Paula Thouvenot
Thank you for the nice review. We try hard everyday to make our customers happy.
Florissant, MO
5 stars joel was very professional and curtious great job!!
- Daniel Niederer
THANK YOU! We love to make our customers happy.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
University City, MO
Excellent and prompt service. Justin was polite and explained to us in detail the issue we were experiencing. We will certainly use them again when we are ready to replace.
- Mark Weise
Thank you Mark for the 5 star review. We work hard everyday to make our customers happy.
Warrenton, MO
The service man called when he was on his way and told me when he would arrive. He was on time and after taking a look at the door he got to work. I could not believe how quickly he was able to get this done. Since my house is so old I was concerned that he would have the right parts but he did. I am very please with the service.
- Sharon Pratt
Thank you Sharon for the super nice review. We want nothing more than our customers to be happy. Take care
Saint Charles, MO
Did a great job. Knew exactly what to do. I was using the wrong light bulbs and that change fixed everything.
- Bob Varel
Ladue, MO
John was Courteous and thoroughly explained what he was doing and why. He was efficient and finished the job within half an hour. He gets five stars in my book!
- Lynn Jones
Kirkwood, MO
Joel was fantastic!! He was very courteous, knowledgeable, and explained everything to me. I am extremely happy and impressed with the wonderful service Joel and your company provided Thank you very much!
- Mary Koenig
Hello Mary and thank you for the very nice 5 star review. We get very excited when we make our customers happy. Thank you for taking the time to review our service.
Florissant, MO
good job by the technician
- Herbert Clarke
Thanks Herbert for the review. I will pass it along to Joel. Take care.
Oakville, MO
Great service and great technicians(Jamey and John I believe), they were the best. Just great service!! I have a new garage door service provider, Precision!!!!
- Les Aubuchon
Hello Les, Thank you for the nice 5 Star review. I will pass along your statements to the fellas and give them a high five. We love these positive reviews. Thanks
Product:
St. Louis, MO
We decided not to replace anything but the experience with Joel was good and they provided a complete inspection of all the existing parts.
- Derrick B
Thank you for the nice review. Let us know if there is anything we can help you with in the future. We are here for you.
Oakville, MO
Joel was very friendly and knowledgeable. He was willing to explain to me in detail all the issues and anything else that might come up. Also very quick service.
- Matthew Dostal
Matthew, Thank you so much for taking the time to write the nice 5 star review. We work hard to make our customers happy and love it when it happens. Have a great day.
Columbia, IL
So glad Precision came out and fixed my garage door on a Saturday! John was so nice and explained everything to me. I would recommend Precision to anyone and I would use them again.
- Maureen
Thank you Maureen. We work hard to make our customers happy and try everyday to improve. Thanks for the 5 star review.
Product:
Ladue, MO
The initial visit was fine although expensive. I had a new keypad installed and purchased 4 new remotes. Six months later the keypad stopped working. I called and just wanted someone to troubleshoot over the phone with me. Instead I was told the only option was to set up a service call--at a fee--to fix it. Very disappointing that this company is not willing to assist their customers in repairing a SIX MONTH OLD product that shouldn't stop working so soon after purchase.
- Tracy Wright
Product:
O’Fallon, MO
Joel did a great job! He explained everything before starting the job. He was early, and even called before for his appointment. Thank, you!
- Dan Mainer
Dan, thank you for the 5 star review. We love it when we satisfy our customers and we work hard everyday to improve customer service...Thanks
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Dardenne Prairie, MO
The rep. called before coming out, arrived early, quickly identified the problem with the garage, explained the repair needed, gave me several options, didn’t pressure sale me, completed the work quickly and neatly.
- Willie Eaglin
Willie E, thank you for the nice 5 star review. I will pass along to Jamey your nice words and that him personally.
St. Louis, MO
Precision came yesterday (Saturday of Memorial Day weekend!) to fix my garage door. Sean was extremely nice (called in advance, called when he arrived) and explained every step to me along the way. It was a quick adjustment and he did a lubrication to the springs, too. It was a little pricey (and would've been more so without the Angie's List coupon) but good service, nice people, solid work is worth it.
- L Samuels
Thank you for the nice 5 star review! We strive to make our customers happy...they are our lifeline. Thanks
Grover, MO
I was having issues with garage door randomly not closing. Sometimes had to hold button down to get it to close. Did not have anything different around them. Although Chris and Adam could not get the garage door to do it while they were here, they checked different areas and was very knowledgeable and professional. We appreciate all the explanations and tips they gave to keep a trouble free garage door. Hopefully, the problem that I had will not resurface.
- Lucy King
Thank you Lucy for the 5 Star review. Let us know if you need anymore help. Thanks
O’Fallon, MO
The Service was fast, thorough and accomplished with a smile and confidence!
- Joy Baker
Hello Joy ad thank you for the very nice review. We make customer service our number one priority so we love it when we make our customers happy.
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Chris explained everything very well and was thorough to make sure our door operated smoothly after the servicing.
- James Middleton