Joel R has received 126 reviews, averaging 4.95 Stars!

About Joel

Joel spent 12+ years in the garage door business, both in service and manufacturing, before joining the Precision team. Ask him about his cute daughter "Kiddo" and watch his face light up!
Trusted
Professional
Customer
Focused

Reviews for Joel R

Sue Hellebusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Warrenton, MO 04/28/2019

I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.

Response from Clark Wolfsberger Business Owner

Thank you Sue for the excellent review. I will pass this on to Joel as he too will be very happy. Thank you for your business.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Tim Schumacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Arnold, MO 03/28/2019

Had a broken spring on my door. My technician Joel Rife was on time and listened to what my issues were with the garage door. He then explained to me everything that he was going to inspect that involved the door. Before he left he made sure that all my questions were answered. Very good company.

Response from Clark Wolfsberger Business Owner

Hello Tim and thank you for the most excellent 5 Star review!!! We believe that there is nothing more important than the customer and the service we provide them. You do that right and the rest will fall into place. Thank you for taking the time to let us know. Take care.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Sylvia Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel was super: courteous, professional and complete.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Juanita Trout

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterloo, IL 03/08/2019

Cheaper and nicer. The persons I spoke to at the other 2companies were not customer oriented by the sound of it on the phone.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Linda Malensky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Have used your company before and I have always been pleased. The work done today was to repair the garage door and the service man Joel was very professional, courteous and knowledgeable.

Response from Clark Wolfsberger Business Owner

Hello Bernie, Yeah!!! 5 Stars!!!! Joel will love it! I will let him know. We work hard to earn our 5 star reviews. It's why get up in the morning. Take care Clark

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

your description under "write a review" is confusing so I am just going to give a review for total experience. Positives: Joel professional approach. Seems well trained, presents himself well and seems and decent communications skills. Improvement areas: Perception is precision has "used car salesman" approach from my first contact on the phone the presentation of quotes on the tablet I never felt like I was a valued customer and the goal was to see how much could be milked from the customer. I think you can get your margin and still make the customer feel like they are getting value from the service. Call before you arrive as promised when appointment was made BTW... your web site says if a vendor only gives one year warranty on a spring the hardware is "cheap". I was told I had a one year warranty on the spring quoted. you may want to clean that up :)

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Gary Kovarik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
O’Fallon, MO 12/27/2018

Joel did a terrific job on the install of a new unit. Very pleased. He helped me sync up my car to the garage opener.

Response from Clark Wolfsberger Business Owner

THANK YOU! We pride ourselves on great customer service and love hearing that we have met that goal. We work every day to improve and will keep doing that. Take care.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Larry Pfile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Glendale, MO 12/27/2018

Door was out of balance. Joel Rife was the technician who handled the job. He was excellent......presented himself well, was obviously very qualified, explained what he was doing and handled the fix promptly. He spoke highly of the company and the management. I am committed to Precision for future repairs/replacements!

Response from Clark Wolfsberger Business Owner

Larry, thank you for the 5 Star review. We love them over here. It is so nice knowing that we are making customer's happy. Let us know if there is anything else we can do for you. Take care.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Phyllis Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ballwin, MO 12/18/2018

We’ve used their services twice and have been very happy each time. Very prompt response and technician was very polite and professional.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Gary Deffendall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job Joel!

Response from Clark Wolfsberger Business Owner

Yeah! Thank you

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Anthony Cissi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Des Peres, MO 12/11/2018

Joel was prompt, knowledgeable and he fixed it quickly. He did a very nice job.

Response from Clark Wolfsberger Business Owner

Anthony, Thank you! I will let Joel of his great work. He too will thank you.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

MaryEllen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service! I had a broken spring and had it replaced. A co-worker recommended Precision to me and I am glad he gave me the contact info. When technician, Joel, arrived he was very professional, courteous, fast and pleasant to talk with. Very knowledgeable in answering questions I had as well as helpful in providing tips and safety issues. Definitely would recommend Precision to others. Thank you.

Response from Clark Wolfsberger Business Owner

Thank you MaryEllen. We take pride in our service and feel we have the best techs in the business. Let us know if there is anything else we can do for you.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Bob and Kathy Sutphen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Union, MO 11/28/2018

We had a new garage door opener installed today. Technicians were courteous, professional and did an excellent job. We give them a 5 star rating! It truly was a pleasure. We chose Precision because you had a five star rating on the internet.

Response from Clark Wolfsberger Business Owner

Joel will love to hear about your 5 star review. I will let him know. He is one of our best techs.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Rosie Capelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Affton, MO 11/25/2018

Joel came out on Sunday for a broken garage door. Very knowledgeable and professional. Could not have been happier with service and grateful to have door fixed so quickly on a weekend urgently.

Response from Clark Wolfsberger Business Owner

Hello Rosie, thank you for the nice review. I will tell Joel.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Brian Lilly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rentchler, IL 11/19/2018

Very professional and courteous. Even called to see if he could arrive early! Very satisfied customer.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Cables

Royce Dempsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Imperial, MO 11/14/2018

Fixed my broken Springs on my door. Very Efficient workers. Highly Recommended

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Michelle Dickneite

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterloo, IL 11/08/2018

The technician was very pleasant addressed my concerns fixed the garage door. I’ll give them five stars

Response from Clark Wolfsberger Business Owner

Michelle, Joel, your service tech and I both thank you! We love the 5 star reviews and work hard every day to receive them. I will alert Joel of your review.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Ron Kinnison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel was on time professional covered my repairs and compleated the job in moderate time.

Response from Clark Wolfsberger Business Owner

Ron, thank you for the very super 5 Star review! We sure appreciate your business.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Collin Woodside

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterloo, IL 10/31/2018

Joel was on time and very professional. Explained all options extremely well and did excellent work in a timely manner. Definitely recommend!

Response from Clark Wolfsberger Business Owner

Collin, Thank you for the very nice review. We love them and strive for them every day. We are not happy until you are happy.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Product: Opener

Scott B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel was on time. Outgoing and professional. Prompt repair service. Five Stars.

Response from Clark Wolfsberger Business Owner

Yippee! 5 Stars!!! Thank you Scott. It makes us feel terrific knowing that we made you happy and satisfied.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Boyd Atteberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Really a great tech. Could not have been nicer

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Marybeth Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, IL 09/26/2018

In and out in 39 minutes. Joel was fantastic... Friendly and professional. Very clear about options and was able to fix with the less expensive option. I am completely satisfied and will recommend this service to anyone I know. Thanks

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Lisa Fusz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Des Peres, MO 09/25/2018

Great service!

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Leah Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast and professional service.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Thom Avery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pacific, MO 09/12/2018

We were very satisfied with the service call. The service tech was quick and pleasant.

Response from Clark Wolfsberger Business Owner

Thank you for the 5 star review!!! We sure like it when we meet the customer's expectation.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Gary Kartye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Affton, MO 09/11/2018

Joel gave us really great service! He communicated extremely well from the time he phoned to confirm our appointment, to phoning when on his way, to his detail in communicating the issue of the seal replacement for the outside of the garage door. I hope to request him in the future!

Response from Clark Wolfsberger Business Owner

Thank you for the awesome review!!! We love to hear that our customers are happy.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Terry Whittum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel is fantastic! Love this company. Others in the area could learn from this companies commitment to customer service. Thank you

Response from Clark Wolfsberger Business Owner

Thank you Terry for the kind 5 Star review. Your words are nice vindication of what we are all about here and what we want to be like. Thank you.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Jeff Raftery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very prompt and courteous !! Made time to come out on a Sunday when we were scheduled for Tuesday afternoon!

Response from Clark Wolfsberger Business Owner

Thank you Jeff and I am glad we could make your Sunday time for you. We want nothing more than to make our customers happy...the rest will happen.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Joseph Peacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel arrived on time. He was friendly, informative, and professional. It was a pleasure doing business with your company. Joel made the repairs promptly and I was back to my day as I hoped. I will recommend your company to my friends and relatives! Thanks Again! Joe

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Diane Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belleville, IL 09/04/2018

5 star rating. Very professional, but at the same time, sensitive to the needs of the customer. Very efficient. Thank you for your response to my emergency in just a timely manner.

Response from Clark Wolfsberger Business Owner

Diane, thank you for taking the time to fill out a review. We are so glad you were happy with your service and please let us know if there is anything else we can do. Take care

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your St. Louis neighbors and let our experts take care of your garage door.

St. Louis Area 314-367-4687
West County 314-453-4904
South County 314-549-8772
Mid County 314-453-4904
North County 314-549-8772
St. Charles County 636-352-1404
Jefferson and Franklin County 636-543-2004
Metro East Area 618-663-4041
Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Precision Garage Door Service of St. Charles
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122

St. Charles, MO 63301