Gloria Park

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company through a Google search. The process of actually setting up an appointment easy but I was less than pleased about the quality of the phone reps who provided my initial bids. They had limited product knowledge and had to put the phone down more times than I would have expected to double check on their responses. I was, however, pleasantly surprised that I could have a service tech out the next day with several options for a service call. I then had the sinking feeling that I had contacted a low quality company if they had that much availability. Unfortunately, the next set of issues were primarily my fault. I ran into some unforeseen complications in my day and could not be home in the window of time I booked. I was not able to be near my phone so I also missed a call from the tech alerting me that he was on his way. By the time I was able to get to a phone, I tried to return his call which rang through to the main office. I was 40 minutes away and would have been home 15 minutes after the tech arrived. Again, I understood that this was my fault and I was informed that the tech might wait since I was the last service stop of the day. However, after touching base with the service rep I was told he could not wait. I called back when I arrived at home later that evening to reschedule but this time the phone rep was extremely caring and showed a lot of empathy. She scheduled me for the next day in the afternoon and all was good. When the next day arrived, I did not receive any alert call or text indicating a service rep was on the way. Regardless, Glen showed up within the time block I was quoted. This is when everything changed — to the positive. I was so impressed with Glen’s level of service especially when I had what turned out to be something not as straightforward as we thought. He kept me informed every step of the way and explained everything that he was doing and provided me options. In addition, he shared what I should be looking out for and what I should be considering next, as well as what I didn’t need to address right away. I feel like my interaction with Glen completely turned around my perception of the company and now I wouldn’t hesitate to recommend Glen to anyone else. He actually addressed multiple service issues so the next question response is not accurate.

Jim V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks to the entire staff at Precision Doors. The staff members I scheduled the appointment with were friendly and helpful. They sent text messages keeping me informed until the service technician arrived. Glen Lemp did a great job! He explained everything to me, and asked if I had any questions or concerns. Glen was very efficient and knowledgeable. Thank you Precision team members! ????????

James Comunale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company was very professional, starting with the lady who answered the phone, as well as the technician who showed up to do the job. They came on time, did a very nice neat job, and I highly recommend them.

Karen Isbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out the same day as my call. Friendly, professional. Solved my problem.

Jack Sandridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you becaus I thought you could repair my Chamberlain garage door opener. Greg was very helpful and spend a lot of tim with me explaining what was wrong. Unfortunately he didn't a part on the truck to fix it. I'm deciding what what to do next.

Allen Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Glen! We appreciate your prompt, professional service!! Allen & Alice Reynolds

Ken Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was friendly and professional. He presented options on repairing the door including diy. I opted to let him do the repairs. He did a great job within the time he estimated

Steve Witt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service from office person to Glenn, who did the repair . The work was fast and professional. I highly recommend Precision Door and Glenn.

Robert Windal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job Glen , very professional Thank you !

Michael Banton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been providing our garage door service for years. Response time has been good and technicians are knowledgeable, work efficiently and very professional.

Erin Irby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We can always rely on Precision to be professional and knowledgeable. They were available within 2 hours of our inquiry, arrived within their scheduled window, and were wonderful to work with! Highly recommend this company and staff!

Judy Schaffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I read several of the wonderful reviews people gave, and I also liked the fact that your accredited with BBB.

Robert Hooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was great. Quick work and answered all my questions. Thanks glen.

Eileen Huelsmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen Lemp was great. Very professional and explained everything he was doing to me. Highly recommend him and the company

Patricia Mautz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the reviews I read, and because of the quick response to a stressful situation. The technician, Glen Lemp, was very professional, and if I may say, just really a very nice and polite young man. He worked quickly and explained everything he was doing very well. I was pleased with the repairs.

Chad Shade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Glenn did a great job!!! Was very courteous and efficient!

John Kleer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

repairman did not call before coming but was very courteous and knowledgeable. finished the job in about 40 minutes. Price was steep at $486 but came next day on a sunday which was appreciated.

Chris Proffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response, reasonable price

Sherry Grodner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I loved that the technician (Glen) arrived on time, explained the work and was friendly and professional. He completed the work in the time given and did a great job. What a relief! Highly recommend Glen and Precision Garage door. :-)

John McLain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be happier with this level of service. So easy to schedule, text alert prior to arrival, quick work. It’s not the first time we’ve used Precision and if needed, we will call them again.

Terrence Brunson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision along with my wife because of the great reviews and research that was gathered. Glen was our tech and he was awesome! He was quick and efficient. Very informative, professional and personable. All around great guy and knew his stuff! Best service hands down and I appreciate the time taken to get us serviced in the best way possible. Thank you Precision and thank you Glen!

Rick Hensel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and answers all questions Would recommend them to anyone

Ed Magee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and service was good. Technician provided good customer service. Was confused about why I was charged both a service fee,$89 and then a fee for the actual work $280. But needed it done as I couldn’t get the door down.

Karen Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was very polite. Came in and knew what he was doing. Fixed the door in minutes and tuned it up. Thank you!

Christopher Sorth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen and Chris were Very professional, on time, quality work, very knowledgeable of the product.

Todd Behrmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’d like to sincerely thank Glenn and Chris for their time and help today. They’re both exceptionally friendly and very exceptionally skilled.

James Dickof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the service that was done on the garage doors.

Ben Stamm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was awesome start to finish, a true class act. Personable and extremely efficient at getting the job done, correctly and quickly. Appreciate it, will be scheduling new opener install shortly.

Ludington Investments

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a repair on an inoperable garage door for one of our tenants. Called Precision at noon. Opener replaced, door tuned, operating perfectly by 2:30 same day. Glen did the repairs. Very professional, nice young man. Precision is now our go to company for any garage door issues.

Jerry Fagin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen Lemp from Precision Garage Door did a great job replacing our 2 garage door openers. He answered all our questions and was a pleasure to work with.