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Shawn Roderick
Average: 4.79 stars
Shawn Roderick's Bio:
Shawn served in the U.S. Air Force, is a graduate of Rankin Tech, and has spent most of his 15+ year civilian career in the service industry. He has been with the Precision team for 5 years.
Ellisville, MO
John, THANK YOU!!! We love our 5 Star reviews. We are so glad that Shawn gave you the type of service we work so hard to provide. He is a great tech and I am glad your were satisfied. I hope you keep us in mind with your future garage door needs. Take care, Clark
Chesterfield, MO
Prompt arrival. Called cell phone to give us a heads up. Replaced parts and warranted them. Chris was great.
- Larry Wilson
Granite City, IL
Shawn was profession, friendly and knowledgeable. I will be using their service again.
- Regina Carllile
Arnold, MO
Wow! Super smooth trouble free transaction. Shawn called to announce arrival, and showed up early. Repair was made to track and adjustment made. I was able to ask all the questions I had regarding the old garage door that I had. Also time was taken to show me what parts needing to be lubricated in the future. Highly recommend Precision Overhead Door for anyone looking for a quick and professionally fixed garage door problem. Shawn, thanks for the super service you provided me and taking the time to explain everything. A+++++
- John Samson
House Springs, MO
Very professional service.
- Faith Nahlik
Hello Faith, thank you for your nice review. I can see you approved of our service but gave a 4 star review. You are one tough customer...Ha! I like that. I will reach out and see where we could have done better and earned the fifth star. Thanks for the review and take care. Clark
O'Fallon, IL, IL
Shawn did an excellent job in repairing my garage door. He arrive at the scheduled time, easily diagnosed the fix and did it. Additionally, he replaced the the seal on the bottom of the door. He was friendly, very courteous and extremely knowledgeable. I'm hoping I have no future problems but if I do, I'll call Precision first.
- Paul Mast
Hello Mr. Mast and thank you for the excellent review. 5 STARS!!! Love it. I will tell Shawn as well. He will love knowing he was a help to you. Take care Clark
Eureka, MO
Bait and switch beware!!!!!!! Said 200 sent a guy changed to 400!!!! Beware
- Michael Pickens
Hello Michael, Thank you for the 5 Star review. I see you believe thought there was a difference in the amount charged. Sorry for the confusion. I will review/listen to the call-in and see what was said. Our operators should have told you that "springs start at $199.99 and go up from there."Our techs have all types of springs on their trucks so they should have been available. Let me check and I will respond later. ....I see you declined the service to be completed. Please let us know if there is anything else we can do. (The call-in operator did properly alert to the spring cost but that can be confusing)
Oakville, MO
Shaun the technician was very courteous, professional, and knowledgeable. I was very very pleased with the service and the company. This is the second time I’ve used this company and have had great service both times.
- Ruth Rothermel
Yes! Thank you for the nice review. We love it when we satisfy our customers. Take care.
Chesterfield, MO
Excellent all around. Good information on the phone before setting the appointment to look at garage door problem. Shawn, who then came over, was excellent in every possible way. Explained options, various pricing considerations, pros/cons, what he would recommend doing now, what could wait, etc. Ask for Shawn to help you! He was great. We would certainly look to use these guys again for any future garage door problem, upgrade, other needs, etc.
- Doug Heller
Product:
Chesterfield, MO
Sean was very professional . The office staff were helpful. At first they gave me an appointment for the next day, however I explained that I did feel safe because I could not close my door. Well they got someone out here the same day and I was very grateful. Would recommend them for sure.
- Barbara Delhougne
High Ridge, MO
Good guy and good service
- Don Durham
Affton, MO
Precision Door installed our new garage door last year and promptly took care of a problem we had with the door this year. We appreciate the courtesy and professionalism of the Precision Door staff. We are very comfortable having Precision Door as our garage door provider.
- George Miller
St. Louis, MO
5 stars. I chose Precision because I had a coupon for free key pad & no charge for coming to my house. I needed some help right away. I got help very soon after I called.
- Pamela Frank
Thank you Pamela for the nice review....We work hard to make sure we make our customers happy. Clark
Belleville, IL
Excellent service. I requested installation of a keyless entry and tune up of springs, rollers, and door. In addition, work had to be completed in order to go to another appointment. The technician Sean was courteous and arrived on time. Job was completed quickly, reviewed the work with me and allowed me to keep my next appointment. I used Precision Door in the past and never disappointed. I highly recommend Precision Door.
- Marcelo Valdez
Thank you Marcelo for the nice review. I will pass this along to Shawn....thanks again
Product:
Belleville, IL
Shawn was very professional ,he started off asking what I thought was wrong with my garage. Then he said he wood give me a couple of choices of what I can choose from from on prices. Shawn checked out what was going with the garage and told me what I needed to make the garage door run properly. I told him which choice I wanted on the garage. Shawn did a great job , everything was running great. He was very professional.
- Barbara Ursery
Thank you Barbara for the nice review. Customer service is the utmost of importance to us. Thank you
Product:
Hazelwood, MO
If you want to do business with Precision Garage Door, be ready for two things: 1) Technicians who will tell you additional remote openers can only be purchased from them for $55 -- in truth, they are readily available at Home Depot/Lowe's for around $34. 2) A roughly 100% markup on a garage door opener. The unit I purchased was a Liftmaster 8355 -- $420. Readily available on sites such as Amazon for roughly half that cost. I understand markups; I understand a company needing to make profits; however, I don't put up with lies and I think a 100% markup is a bit excessive. This was my experience. I hope yours was better.
- Hans Smith
Product:
Affton, MO
Shawn was prompt, helpful and courteous. He is knowlegable and thorough. I recommend this company.
- Don Wells
Thank you for the kind review....we strive for the best possible customer service and try to improve every day. Thank you
O'Fallon, IL, IL
The technicians were very helpful and knowledgeable. The answered my questions and explained how to change the entry code on my new key pad and reset my opener so that my garage door would would close. It appears the the Overhead tech had set it improperly.
- Pam Dorfman
Thank you for the nice review Pam. We focus on our customer service and it is a priority. Thank you
Product:
Arnold, MO
Repairman came out in a good waiting period. Told me the garage door was level and that I should put a piece of insulation under the door that was raised up. Funny but before the new springs were placed the door closed level with the garage floor !!
- Richard Harttsok
Thank you for the review as we love to get customer feedback so that we can improve our service. Thank you..
Valley Park, MO
Excellent job! Showed up promptly and fixed the problem in 20 minutes.
- Thomas Williamson
Thank you Thomas for the nice review. Shawn is one of our top Service techs and I am glad he performed well for you. We take customer service very seriously and love it when we hit our mark. Thanks again for the five star rating.
Florissant, MO
Excellent, fast service! Shawn was professional and clearly explained every repair that was needed. My garage door now operates better than it did when I had another company install it! I will definitely use Precision again should I need them.
- Thomas Naughton
So glad you are happy with your experience! We take our customer service very seriously...
Product:
Saint Peters, MO
5 STARS!! Shawn Roderick was very friendly and knowledgeable. Our keypad was broken, so he replaced that and did a thorough check of all of the mechanisms related to the garage door. He made suggestions without a "hard sell" attitude for which I was very grateful, and I had Shawn replace the rollers on the door. I would definitely recommend Precision to anyone who needs a garage door replacement or repair. Thank you!!
- Barb Loeffler
Thank you Barb for the great review! We take our customer service very seriously and always happy when we meet customers expectations. Thanks
Product:
Town And Country, MO
Our last garage door repair was in 2002, which we used Precision at that time. 15 years later our garage door spring broke in two pieces. Precision came the next day, they honored a guarantee from 15 years ago AND they noticed that the repair we paid for in 2002, new flow rollers was not done so they completed the repair today! That's incredible customer service. Thank you Preciaion!
- Carol Short
Chesterfield, MO
5 stars
- Bob Reasoner
St. Louis, MO
Great service. Was able to get an appointment for the next day. Sean provided the service. He was prompt and professional and delivered at a very fair price.
- Stuart Slavin
Product:
St. Louis, MO
Thanks Sean. Great job! I'm glad Precision has 24/7 service. FIVE STAR SERVICE from Precision and I would recommend this company to anybody because of their excellent service.
- James Whittier
St. Louis, MO
Sean arrived right on time this morning. He diagnosed the problems with our garage door, and offered a choice of solutions at different price points, with different warranties. We made our choice, and Sean was able to implement the repairs right away. From start to finish, his visit lasted 2-3 hours. The pricing was fair but not a bargain, although I don't know how their prices compare to competitors. The work included new garage opener springs and rollers. The door now operates smoother and quieter than ever.
- Saul Zackson
Product:
St. Louis, MO
Quick, polite, professional service; we've called Precision before and would again.
- Rosemaryl Hahn
Saint Peters, MO
fixed problem vary helpefull
- Marty Rocco
Kirkwood, MO
Courteous and professional from scheduler on the phone to the technician who did the work. Diagnosed issue with automatic door quickly and fixed same at a reasonable price. Was able to schedule within a few days of call. Really appreciated call from tech when he was on his way.
- Pat Flood
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
SHAWN, A REAL CREDIT TO YOUR TEAM *****
- John Unangst