About Shawn
Professional
Focused
Reviews for Shawn Roderick
John Unangst
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
SHAWN, A REAL CREDIT TO YOUR TEAM *****
John, THANK YOU!!! We love our 5 Star reviews. We are so glad that Shawn gave you the type of service we work so hard to provide. He is a great tech and I am glad your were satisfied. I hope you keep us in mind with your future garage door needs. Take care, Clark
Service: Garage Door Opener Repair
Larry Wilson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt arrival. Called cell phone to give us a heads up. Replaced parts and warranted them. Chris was great.
Service: Garage Door Repair
Regina Carllile
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shawn was profession, friendly and knowledgeable. I will be using their service again.
Service: Garage Door Repair
John Samson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wow! Super smooth trouble free transaction. Shawn called to announce arrival, and showed up early. Repair was made to track and adjustment made. I was able to ask all the questions I had regarding the old garage door that I had. Also time was taken to show me what parts needing to be lubricated in the future. Highly recommend Precision Overhead Door for anyone looking for a quick and professionally fixed garage door problem. Shawn, thanks for the super service you provided me and taking the time to explain everything. A+++++
Service: Garage Door Repair
Faith Nahlik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional service.
Hello Faith, thank you for your nice review. I can see you approved of our service but gave a 4 star review. You are one tough customer...Ha! I like that. I will reach out and see where we could have done better and earned the fifth star. Thanks for the review and take care. Clark
Service: Garage Door Repair
Paul Mast
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shawn did an excellent job in repairing my garage door. He arrive at the scheduled time, easily diagnosed the fix and did it. Additionally, he replaced the the seal on the bottom of the door. He was friendly, very courteous and extremely knowledgeable. I'm hoping I have no future problems but if I do, I'll call Precision first.
Hello Mr. Mast and thank you for the excellent review. 5 STARS!!! Love it. I will tell Shawn as well. He will love knowing he was a help to you. Take care Clark
Service: Garage Door Repair
Michael Pickens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Bait and switch beware!!!!!!! Said 200 sent a guy changed to 400!!!! Beware
Hello Michael, Thank you for the 5 Star review. I see you believe thought there was a difference in the amount charged. Sorry for the confusion. I will review/listen to the call-in and see what was said. Our operators should have told you that "springs start at $199.99 and go up from there."Our techs have all types of springs on their trucks so they should have been available. Let me check and I will respond later. ....I see you declined the service to be completed. Please let us know if there is anything else we can do. (The call-in operator did properly alert to the spring cost but that can be confusing)
Service: Broken Garage Door Spring Repair
Ruth Rothermel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shaun the technician was very courteous, professional, and knowledgeable. I was very very pleased with the service and the company. This is the second time I’ve used this company and have had great service both times.
Yes! Thank you for the nice review. We love it when we satisfy our customers. Take care.
Service: Broken Garage Door Spring Repair
Doug Heller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent all around. Good information on the phone before setting the appointment to look at garage door problem. Shawn, who then came over, was excellent in every possible way. Explained options, various pricing considerations, pros/cons, what he would recommend doing now, what could wait, etc. Ask for Shawn to help you! He was great. We would certainly look to use these guys again for any future garage door problem, upgrade, other needs, etc.
Service: Broken Garage Door Spring Repair
Product: Springs
Barbara Delhougne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sean was very professional . The office staff were helpful. At first they gave me an appointment for the next day, however I explained that I did feel safe because I could not close my door. Well they got someone out here the same day and I was very grateful. Would recommend them for sure.
Service: Garage Door Repair
Don Durham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good guy and good service
Service: Garage Door Repair
George Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door installed our new garage door last year and promptly took care of a problem we had with the door this year. We appreciate the courtesy and professionalism of the Precision Door staff. We are very comfortable having Precision Door as our garage door provider.
Service: Broken Garage Door Spring Repair
Pamela Frank
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 stars. I chose Precision because I had a coupon for free key pad & no charge for coming to my house. I needed some help right away. I got help very soon after I called.
Thank you Pamela for the nice review....We work hard to make sure we make our customers happy. Clark
Service: Garage Door Repair
Marcelo Valdez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. I requested installation of a keyless entry and tune up of springs, rollers, and door. In addition, work had to be completed in order to go to another appointment. The technician Sean was courteous and arrived on time. Job was completed quickly, reviewed the work with me and allowed me to keep my next appointment. I used Precision Door in the past and never disappointed. I highly recommend Precision Door.
Thank you Marcelo for the nice review. I will pass this along to Shawn....thanks again
Service: Garage Door Opener Install
Product: Remotes / Keypad
Barbara Ursery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shawn was very professional ,he started off asking what I thought was wrong with my garage. Then he said he wood give me a couple of choices of what I can choose from from on prices. Shawn checked out what was going with the garage and told me what I needed to make the garage door run properly. I told him which choice I wanted on the garage. Shawn did a great job , everything was running great. He was very professional.
Thank you Barbara for the nice review. Customer service is the utmost of importance to us. Thank you
Service: Broken Garage Door Spring Repair
Product: Springs
Hans Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
If you want to do business with Precision Garage Door, be ready for two things: 1) Technicians who will tell you additional remote openers can only be purchased from them for $55 -- in truth, they are readily available at Home Depot/Lowe's for around $34. 2) A roughly 100% markup on a garage door opener. The unit I purchased was a Liftmaster 8355 -- $420. Readily available on sites such as Amazon for roughly half that cost. I understand markups; I understand a company needing to make profits; however, I don't put up with lies and I think a 100% markup is a bit excessive. This was my experience. I hope yours was better.
Service: Garage Door Opener Install
Product: Garage Door Opener
Don Wells
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Shawn was prompt, helpful and courteous. He is knowlegable and thorough. I recommend this company.
Thank you for the kind review....we strive for the best possible customer service and try to improve every day. Thank you
Service: Garage Door Opener Install
Pam Dorfman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technicians were very helpful and knowledgeable. The answered my questions and explained how to change the entry code on my new key pad and reset my opener so that my garage door would would close. It appears the the Overhead tech had set it improperly.
Thank you for the nice review Pam. We focus on our customer service and it is a priority. Thank you
Service: Garage Door Repair
Product: Garage Door Opener
Richard Harttsok
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repairman came out in a good waiting period. Told me the garage door was level and that I should put a piece of insulation under the door that was raised up. Funny but before the new springs were placed the door closed level with the garage floor !!
Thank you for the review as we love to get customer feedback so that we can improve our service. Thank you..
Service: Garage Door Repair
Thomas Williamson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent job! Showed up promptly and fixed the problem in 20 minutes.
Thank you Thomas for the nice review. Shawn is one of our top Service techs and I am glad he performed well for you. We take customer service very seriously and love it when we hit our mark. Thanks again for the five star rating.
Service: Garage Door Repair
Thomas Naughton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent, fast service! Shawn was professional and clearly explained every repair that was needed. My garage door now operates better than it did when I had another company install it! I will definitely use Precision again should I need them.
So glad you are happy with your experience! We take our customer service very seriously...
Service: Garage Door Repair
Product: Springs
Barb Loeffler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 STARS!! Shawn Roderick was very friendly and knowledgeable. Our keypad was broken, so he replaced that and did a thorough check of all of the mechanisms related to the garage door. He made suggestions without a "hard sell" attitude for which I was very grateful, and I had Shawn replace the rollers on the door. I would definitely recommend Precision to anyone who needs a garage door replacement or repair. Thank you!!
Thank you Barb for the great review! We take our customer service very seriously and always happy when we meet customers expectations. Thanks
Service: Garage Door Repair
Product: Rollers
Carol Short
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our last garage door repair was in 2002, which we used Precision at that time. 15 years later our garage door spring broke in two pieces. Precision came the next day, they honored a guarantee from 15 years ago AND they noticed that the repair we paid for in 2002, new flow rollers was not done so they completed the repair today! That's incredible customer service. Thank you Preciaion!
Service: Broken Garage Door Spring Repair
Bob Reasoner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 stars
Service: Garage Door Opener Install
Stuart Slavin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. Was able to get an appointment for the next day. Sean provided the service. He was prompt and professional and delivered at a very fair price.
Service: Garage Door Opener Repair
Product: Remotes / Keypad
James Whittier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks Sean. Great job! I'm glad Precision has 24/7 service. FIVE STAR SERVICE from Precision and I would recommend this company to anybody because of their excellent service.
Service: Garage Door Repair
Saul Zackson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sean arrived right on time this morning. He diagnosed the problems with our garage door, and offered a choice of solutions at different price points, with different warranties. We made our choice, and Sean was able to implement the repairs right away. From start to finish, his visit lasted 2-3 hours. The pricing was fair but not a bargain, although I don't know how their prices compare to competitors. The work included new garage opener springs and rollers. The door now operates smoother and quieter than ever.
Service: Broken Garage Door Spring Repair
Product: Springs
Rosemaryl Hahn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick, polite, professional service; we've called Precision before and would again.
Service: Broken Garage Door Spring Repair
Marty Rocco
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
fixed problem vary helpefull
Service: Garage Door Opener Repair
Pat Flood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Courteous and professional from scheduler on the phone to the technician who did the work. Diagnosed issue with automatic door quickly and fixed same at a reasonable price. Was able to schedule within a few days of call. Really appreciated call from tech when he was on his way.
Service: Garage Door Opener Repair
