Joel R has received 126 reviews, averaging 4.95 Stars!

About Joel

Joel spent 12+ years in the garage door business, both in service and manufacturing, before joining the Precision team. Ask him about his cute daughter "Kiddo" and watch his face light up!
Trusted
Professional
Customer
Focused

Reviews for Joel R

Jackie Vogelpohl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Affton, MO 02/15/2018

The gentlemen were very polite. They fixed my problem effectively and quickly

Response from Clark Wolfsberger Business Owner

Jackie, thank you for the nice review. Customer service is very important to us...

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Tom Haynie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fenton, MO 02/13/2018

Joel, our technician was excellent. He assessed the problem,showed me the options,then repaired the garage door promptly.

Response from Clark Wolfsberger Business Owner

Thank you Tom for the nice review. We work hard every day to improve customer service so it is nice to see that it is working. Thanks

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Jennifer Baxter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 02/11/2018

Joel was very professional and friendly. Was prompt and discussed all my options with me. I could not be more please with the service provided.

Response from Clark Wolfsberger Business Owner

Hello Jennifer. Thank you for the terrific review. We work hard every day to make our customer experience as nice as possible. I will pass on your review to Joel and congratulate him. Have a nice day.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fenton, MO 02/07/2018

I have been using Precision for a decade now. They installed my new door several years ago and just recently installed new springs. I highly recommend them.

Response from Clark Wolfsberger Business Owner

Thank you of the nice review and we love that we have been working for you for 10 plus years. Hope for many more. We will pass the good word to Joel. Thanks

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Kurt Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and very professional!

Response from Clark Wolfsberger Business Owner

Thank you Kurt for the nice review. We strive to service our customers with the utmost care.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Overall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ballwin, MO 01/17/2018

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.

Response from Clark Wolfsberger Business Owner

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Crystal --STL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 01/03/2018

Professional install and great service! I have been very pleased with the prompt profession service I received from Precision Door. Highly recommend!

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Product: Garage Doors

Julie Davis Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The quick response, fair rate and professional service received today is consistent with our past experiences with Precision Overhead Garage Door Service. Thank you.

Response from Clark Wolfsberger Business Owner

Thank you for the nice review. It is our priority to provide a 5 star customer service experience.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Clair Pangilinan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joel was great and very professional. Another competitor just lost my business.

Response from Clark Wolfsberger Business Owner

Clair, thank you for the nice review. We strive for the best possible customer experience. Thanks

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Bobbie Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eureka, MO 12/19/2017

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.

Response from Clark Wolfsberger Business Owner

Thank you for the nice review. I will pass it on.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Jaime Santos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 12/14/2017

Jason and Joel were very professional, answered my questions and on time. GOOD PEOPLE.

Response from Clark Wolfsberger Business Owner

Thank you for the nice review. We strive for excellence in customer service. Thank you

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Remotes / Keypad

Jim Thielker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 12/12/2017

Determined the problem quickly--and made required repairs promptly The Service man deserves an A+

Response from Clark Wolfsberger Business Owner

Jim, thank you for the nice review. We strive for excellence in customer service and very happy that you had a positive experience. Thank you

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Norma Metheny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ballwin, MO 12/07/2017

I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Remotes / Keypad

Darlene Surkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbia, IL 11/21/2017

They explained everything to us and were not pushy salesmen. Arrived on time and performed the job promptly. Would recommend them and would use them in the future again if needed.

Response from Clark Wolfsberger Business Owner

Hello Darlene and thank you for your nice review. We love it when we meet our customer's needs and provide service our customers deserve. Thank you.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Kirit Shah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ballwin, MO 11/18/2017

My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.

Response from Clark Wolfsberger Business Owner

Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Tracy Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ladue, MO 11/16/2017

Prompt and courteous service!

Response from Clark Wolfsberger Business Owner

Tracy, thank you for the nice review. We love to hear that our customers are happy with our service as we take it very seriously. Thanks again

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Tim Huchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Freeburg, IL 11/06/2017

Joel was awesome he came early he was done in 1 hr. every thing went perfect five stars here Thank you very much !!!

Response from Clark Wolfsberger Business Owner

Tim, thank you for your review. We take customer service very seriously here at Precision Door and strive to get better every day. Thanks

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Remotes / Keypad

Lisa Monje

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Arnold, MO 11/03/2017

Very friendly and he was thorough to address all concerns. Very happy with the service provided and I will not hesitate to contact Precision Garage Door for any future needs. Thank you! The Monjes.

Response from Clark Wolfsberger Business Owner

Thanks Lisa for the nice review. We take customer service and satisfaction very seriously.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Repair

Pat Sanders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars. Joel arrived on time was very professional and ha a very good appearance. I especially like the email with the reps name and picture. Everything was explained clearly and completely. I am a return customer and was not disappointed in the service

Response from Clark Wolfsberger Business Owner

Pat, thank you for the nice review! We are so glad that you are happy with your experience with Precision Door. We strive for great customer service.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Marian Amies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 10/17/2017

Joel provided prompt, excellent and helpful service. I was very impressed with his courtesy, the good work he did and his explanation of the workings of the door parts. 5 stars. Marian Amies

Response from Clark Wolfsberger Business Owner

Thank you Marian for the great review. We take customer service very seriously and appreciate all your insight. We strive for Five Star reviews. Thank you for allowing us to service your door.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

John C*******

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mascoutah, IL 10/17/2017

I hate writing reviews and I am a difficult customer, but the technician actually listened to me and was very qualified. far exceeded my expectations in service, timeliness and professionalism.

Response from Clark Wolfsberger Business Owner

Thank you for the review. So glad your informed us with your review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Travis Scheaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Affton, MO 10/16/2017

Joel was really nice, on time, and informative. The LiftMaster he installed looks nice, but I know I overpaid for tje actual opener and keypad. The invoice was broken down nicely, and I didn't bother to argue - I'm betting their comparable to other companies. At least I know I got a good product and the guy that installed it did a good job. If you want to go cheap, buy one of your own and pay to have a handyman install it. If you want it done fast with some confidence behind it, just go ahead and pay the extra for these guys. I paid for the convenience and quality.

Response from Clark Wolfsberger Business Owner

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Opener Install

Product: Garage Door Opener

Laura Kasanofsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ballwin, MO 09/05/2017

Technician very courteous and informative. Had a maintenance check on parts.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Jan Charpentier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have been using Precision door for many years. I recently required service on our garage door, and they were prompt, efficient and friendly. The technician even offered to change a light bulb as long as he was on the ladder! Little things make a BIG difference, this is why we will continue to use Precision for our future garage door needs

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Karl M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 08/24/2017

I chose Precision because of the good reviews on Google. I'm definitely glad I did! Price seemed reasonable, technician was knowledgeable, quick and friendly.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Weckback

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 08/14/2017

5 Prompt and efficient service. Customer friendly

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Eric Unrau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MO 07/10/2017

Excellent, professional service. The Technician arrived on time and was able to fix the problem right away. I felt he was very fair with my options offering me 2. I will use your company again.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Product: Cables

John Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

service person was polite and provided accurate assessment of our problems.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Lee Furnace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St. Louis, MO 06/26/2017

Precision came to my residence promptly. Joel was very knowledgeable and prepared to do the job. My garage was repaired within 2 hours of it malfunctioning. The technician did his best to keep the cost down.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Broken Garage Door Spring Repair

Product: Cables

Daniel Farroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirkwood, MO 06/25/2017

Prompt, excellent service. Less than 2 hours from my initial call until my garage repair was complete.

Joel R

Secret Weapon (Jose Oquendo): Joel R

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your St. Louis neighbors and let our experts take care of your garage door.

St. Louis Area 314-367-4687
West County 314-453-4904
South County 314-549-8772
Mid County 314-453-4904
North County 314-549-8772
St. Charles County 636-352-1404
Jefferson and Franklin County 636-543-2004
Metro East Area 618-663-4041
Precision Garage Door of St. Louis
Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Precision Garage Door Service of St. Charles
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122

St. Charles, MO 63301