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about Precision Garage Door in:
West County, MO
Precision Garage Door of St. Louishas received 447 reviews, averaging 4.94 Stars:
Ballwin, MO
Service Provided:
Product:
Door Designers: Patrick Matthews
Ellisville, MO
I had one garage door spring to get fixed and the Technician came and said he wanted to install a two springs . Because he said it was company’s policy. That was ridiculous policy.
- Woldu
Hello Woldu and I am sorry you had a bad experience with us yesterday. I have Eddie, our GM, calling you today to see what we can do for you. Our spring policy was put into place for customer benefit and our tech's safety. After much analysis, we believe it is better and less expensive to replace both springs, much like brakes on your car, at the same time. Both springs have the same amount of cycles on them so it won't be long before the other brakes as well. So in an effort to save you the additional service fee when that second spring breaks its best to replace both during the first visit. Plus, we can not guarantee that one spring since it will be working harder and unevenly more than the other one. As for safety, many times when our techs unwind the unbroken spring to put the new one on, it breaks or POPS upon rewinding and that can be very dangerous. Eddie will call you to discuss further and I hope we can still help you with your door. Thanks
Ballwin, MO
The Tech was great. He adjusted the door and we’re all set here. Bob Woods.
- Bob and Debbie Woods
Hello and thank you for the 5 Star review!!!! These 5 stars are what we strive for every day. We want to get better and they tells us we are on the right track.
Ellisville, MO
Great customer service from the salesman to the installers. They came they garaged and they left.
- Joshua Clarke
Product:
Chesterfield, MO
Andrew arrived within the expected time. He assessed the repair and finished in his time estimate. Andrew was also able to answer general questions I had. Overall a great experience.
- Cynthia Millangue
Ellisville, MO
Great service,
- Rick Curtis
Chesterfield, MO
Brent was very professional and answered all of my questions.
- Andrea Hutchings
Product:
Des Peres, MO
Prompt, pleasant, clearly explained what needed to be done. I was very happy with the service.
- Mary Jo Tillman
Wildwood, MO
Shawn was great -- professional, friendly, and clear in explaining everything. We will always use Precision.
- David Worley
Product:
Ballwin, MO
Professional service. Just wish the cost was less.
- Tracy Merton
Product:
Ellisville, MO
Great job..arrived early, diagnosed, repaired and works great!!! Will certainly use again when needed.
- Rick Flier
Product:
Ellisville, MO
Door looks great! Jeff, the installer did a wonderful job, was super nice and quick! Definitely recommended company and matched prices and beat the others I had spoken too!
- Drew Carter
Eureka, MO
Wonderful company and Mike was on time, courteous and knowledgeable.
- Mike Chervitz
Hey Thanks Mike!!! We love our 5 Star reviews and they are very important to us. It lets us know that we are providing the service our customers deserve. Love it! Take care. Clark
Product:
Grover, MO
Very quick response to my service request...same day! Timely and truly considerate. Fixed my garage door within the same appointment and technician, Andrew, was very nice and considerate!
- Vicki Salters
Thank you! Vick. We are so happy that you are happy. When we see these 5 Star reviews it lets us know that we are doing it right and that our customers are getting what they deserve. Take Care Clark
Ballwin, MO
Patrick Matthews was very friendly and courteous. He was helpful and answered my questions. Everything went well. I will keep Precision Garage Door phone number for any future work, and to give out to my friends.
- Janet Moore
Hello Janet ad thank you for the 5 STAR review! I will alert your tech, Patrick, as he too will be excited. We know that the customer is the most important thing at our company. Take care Clark
Product:
Eureka, MO
Shawn was terrific. Saw the issue replaced the keyless entry pad . He was early to get the job done and very knowledgeable. You are my go to garage door company and I will refer you to my friends. Thanks so much
- Donna Schoen
Hello Donna, I hope all is well in these crazy times. Thank you for taking the time to give us a 5 STAR REVIEW!!! We love them and work every day to get them. Take care Clark
Wildwood, MO
Chris was my technician, arrived promptly. Advised me of all repairs and performed in a timely manner. Fair prices, no surprises. Very polite and respectful. Will absolutely request him again.
- Sharon Lay
Ballwin, MO
Pretty sure I got completely ripped off. Charged me $925 for a LiftMaster garage door opener install when competing companies are about half of that. Should have been a least a few hundred dollars cheaper.
- Bishop
Product:
Eureka, MO
Professional, quick, and friendly!
- Warner Chandler
Ballwin, MO
John Nair is a super star! Knowledgeable professional great communication skills!
- Luis Gomez
Creve Coeur, MO
Very fast service. Reasonable prices. Would definitely use them again.
- Michael Beatty
Chesterfield, MO
Everything was awesome. It was a lot of work, but Joel was upfront and honest about everything. When I decide to replace my whole door, I'll use you guys as long as Joel is my guy. Thanks so much!
- Andy East
Ballwin, MO
Great and honest service by Keith.
- Raj Dhillon
Ellisville, MO
Shawn was very helpful and informative. We used your company in Florida and will not hesitate to use you again should the need arise in the future
- Mike Underwood
Creve Coeur, MO
Fast, friendly service to fix a broken spring.
- Jay Baur
Product:
Ellisville, MO
The technician, Shawn, was very nice and knowledgeable. Due to a safety issue with the garage door, he could not repair or replace the motor. They low rating comes from price $800+ to replace just the opener, nothing about the garage door.
- Joel Brotherton
Hello Joel. I am sorry for your sticker shock. We talked to Shawn and he mentioned your reaction to the price. We understand that it has been a bit of time since you have had to replace an operator, you are right, they are not inexpensive. We carry one of the best lines of operators in the industry but they do range in price. I believe Shawn was only able to discussed the first option before you had him depart. I did call you today to further explain and see what we can do, is anything, to help you. I left a message. Please call anytime and we can go over more options. 636-227-7272...ask for Clark or Eddie. Take care
Eureka, MO
Chris was great! He found the problem & it was fixed in no time! Very pleased with the service.
- Barb
Ballwin, MO
I was very fortunate to spot the PRECISION Garage Door van in my neighborhood, walked up to the service technician Brent, and asked him how I couild have him take a look at my garage door. He stated he was just finishing a job and could be with me in less than 15 minutes...and he was! I was immediately put on his phone with "the office", provided the info necessary to establish an account, had Brent assess my situation, which he stated could be taken care of immediately and completed in an hour's time. And just like that, an hour later, my garage door had much needed new rollers, pulleys and cabling. It's working as it should and I feel quite fortunate to have spotted Brent,and that he could get the job done "on the spot" THANK YOU! Job well done!
- Joe Lauber
Joe, we are so happy we can help!! Your 5 star review puts a huge smile on our faces over here! We absolutely love it when we can help someone out and they are pleased wit the service. It is what we strive for everyday and with every customer. I will let Brent know too as he will be excited. Thank you for the opportunity and take care. Clark
Product:
Ellisville, MO
The service was excellent My brother recommended when my door would not open on Sunday night. I called immediately and had an appointment for early Monday morning. Joel arrived on schedule was very efficient in the repair. My door is working beautifully. I highly recommend Precision Door
- Lynda Roth
Hello Lynda and a big thank you for the 5 Star review!! We really take our reviews seriously and we are not happy unless the customer is happy. Thank you!!!
Chesterfield, MO
Chris Newman was punctual, polite, and friendly. He really knows his stuff. Precision was readily available to help me with my opener issues, and don’t charge extra for weekends! They will be my go to company from now on!
- Marilyn Berry
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
We had them out to repair our garage door several weeks ago. They did a great job, however a few days ago our door stopped opening correctly. We scheduled another call and thankfully it was an easy 5 minute fix of a loose bolt. I was also pleased they waived the second service e call as a courtesy to us. I would definitely recommend them to someone looking for garage door repair or replacement.
- Allison Blake