Garage Door Repair in St. Charles, MO - Page 14

Tina Licare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, we had good service, technician was helpful and kind, was able to fix our garage door spring. Thank you.

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent Gregory the technician was knowledgeable and friendly and explained the whole process thoroughly.

Donald Bowling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem was with the door opener. The wi-fi was not working at all. The remote, the wall switch, and the Homelink in my car were working fine. I just had no wi-fi connection. The tech that was assigned to my call didn't really understand the difference between the remotes and the wi-fi. Fortunatly, the person that was with him (I didn't get his name, but he was from Memphis and was doing some kind of training) knew right away that the problem was a bad logic board and that it needed to be replaced. Everything is working just fine now.

Albert Swanegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have history with this organization- their service is always outstanding. When I had trouble opening the garage door- I didn’t consider anyone else. They are truly professionals

Liz Clawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was not only on time, but he was even early. He was super patient and didn't judge me for how I damaged my garage door. LOL. Kevin explained everything thoroughly, and I was confident that the repair that was needed, was being done correctly.

Gary Kovarik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was very informative and comprehensive.

Janiece Donaldson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was very knowlegeable and helpful. He got right to work and finished quickly. I highly recommend him.

Antwan Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Mike Davis came out to my home to give me an estimate on replacing our existing equipment. Mike was prompt, courteous, and professional, as well as down to earth and east going. Mike provided me with great information on the companies products and warranties as well as no nonsense and honest opinions (which I was very impressed with). Mike represented his company very well and management should pay attention to reviews like these.

Don Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous and friendly service. John kept me informed about the whole job and was very friendly even when I asked questions. I could not be more happy with any company. Thank you

Stephanie Hemann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been using Precision for the last 5 years. The service is always reliable and on time. John Nair the technician I had today, as all the other technician's was reliable and listed the options. Thanks again for the remarkable service Jason Hemann

Sandra Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Newman was out to look at our garage door today, and he did an excellent job. I have been with Precision Door for a couple of years and I would recommend this company to all.

Sean Nottingham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very knowledgeable and definitely listened to my concerns before making recommendations.

Christine Niebrugge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called last nite. Appt this morning. Set up repair. So far GREAT!

Mike Dumm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prices too high! Shawn is a nice guy, seems to know his stuff, although I am a bit perplexed about the "LED bulb fries the motor" epidemic...several garage door pro's I check with know nothing about it. Maybe they are just not in the know. I guess I am a case in point to prove it. Again, 3 other sources I checked with on the work I still need done are all lower than Precision, and 2 were FAR lower, and for better equipment. So, I will never recommend your firm to anyone.

Sue Hellebusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on Fri. And was given appt.on Sun. I had Joel repair springs in garage. He was professional & arrived right on time.

Nicole Kean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing work! Great pricing! Shawn and Jeffery were very helpful and we will for sure be using you again if we ever need anything else done!!

Jeremy Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shawn did a great job installing a new opener and making sure everything was top notch. In an hour or so he had everything taken care of and working again. He was very professional and did some great work. The garage door has never opened so well.

Kevin McGaughey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was able to diagnose our problem very quickly and repaired our garage remotes. Who would have thought that the LED light bulbs in the garage door system remitted with a chip inside of the bulb a radio signal that interferes with the remote signal. He removed the light bulbs and was able to program the remotes and key pads. Great work Daniel!!

Marc and Denise Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were willing to come out same day but with work they had weekend option. Mike the tech was very friendly and helpfully. Whole experience was amazing!

Daryl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is great service company, and they have to be one of the best communicating companies I have every worked with. If I could give them 10 stars, I would in customer service. I had a broken torsion spring on my 16x7 garage door, and my garage door was out of commission! I called them at 7AM the next day, and they had someone at my door within 2 hours! I got an e-mail from them stating the status, and a phone call from my service tech letting me know he was ahead of schedule and could come earlier than anticipated. At that point I was impressed. The only glitch, and the reason for me knocking them down two stars was their quote. (Read further). I am a handy person; I do most of my own home-remodeling projects and maintain my own vehicles services (oil changes, etc.), but didn't feel comfortable at first trying to fix the garage door because of all safety concerns of springs, so I called Precision. I dropped Precision two stars because I felt their prices were a very steep, almost to the point where they are taking advantage of the market knowing you are stuck without them fixing your door. The technician originally quoted $500 that included a stiffener plate for the opener (that tore my garage door when the spring broke) and a replacement center bearing (which was at the end of life), and I just felt the price was not fair market. I was expecting $200-300, and was not ready to pay $500 to have my 25 year old garage door fixed when the hinges and rollers are all starting to show signs of fatigue. Therefore, I declined the service despite a nominal ($59) service charge fee and decided to fix myself. (Keep in mind - I was willing to pay $200 or even $350 to have the door repaired, but when I got the quote - I felt taken advantage of, and at that point - the price did not matter.) I ordered two new springs, and an industrial-grade center-bearing on Amazon), and a stiffener plate for my garage door from Lowes and wound up doing the project myself for less than $75. Granted, Precision pays their service techs (probably $50/hour), but I was amazed at how much markup Precision has in their quotes, so if you are a person who cannot fix things, then you are stuck paying the price! No knock on Precision as they did a great job servicing me, but I believe their prices are 50% higher than I expected. If you are a person that has no home-improvement skills, then you are stuck paying $400-$500 to have your springs replaced .. but, if you are somewhat handy, then don't be afraid to replace the springs yourself at a fraction of the cost. As long as you don't have extension springs, the risk of getting hurt is almost negligible.

Linda Malensky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used your company before and I have always been pleased. The work done today was to repair the garage door and the service man Joel was very professional, courteous and knowledgeable.

Bob Burnham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service included replacing springs, rollers and the bottom weather stripping (which initiated the call). Precision was one of the companies recommended by Home Advisor. The service was scheduled the day following my call. The service technician, John Nair, was very professional and extremely knowledgeable with 18 years of experience. He offered several repair alternatives. The entire repair was completed in about 90 minutes and includes a 5 year parts and labor warranty. The door now operates smoothly and much more quietly. I'm am very pleased with the overall experience with Precision, although the quoted price was higher than anticipated.

Michael Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was very prompt and did a excellent job at inspectioning my problem on the garage door. He explained all that needed to be fixed and gave me options for repairing it.John was very professional, friendly and very knowledgeable and finished the job in a timely manner. Thanks John, I will definitely recommend Precision overhead garage door service to all my friends and family.

Steve Stoner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I actually chose Precision for my garage door issues because I backed through my garage door and needed help fast. John came out and took care of everything. Then, we bought new garage doors, so obviously I used Precision again. Jeff came out and installed them. He was professional, efficient and friendly. It was a wonderful experience!!!

Michael Killian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have nothing but praise for installer John.He was knowledgeable and answered all my questions. I will definitely recommend him and your company to my friends for any garage door needs.

Lee Schwellensattl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service and technicians, reliable company.

Esther Fenning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job by your technician John Nair. He presented me with all the options without pressuring me in any way on which one to select. He has a most pleasant personality.

Robert Dolenz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went very good. He looked at the problem and did an excellent job of fixing it. I was going to try and fix it myself but after seeing all the things he did, that I would never had thought to do, I am glad that I called your people to fix the door. He was very friendly and made sure everything worked well before he left. Thanks for the quick response and the price was very reasonable.

Nancy Metzner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My repairman was John Nair - he was prompt, courteous, knowledgeable, and friendly. The spring broke on my door and I called in the evening and he was at my house the next morning about 7:45am. He assessed the problem and it was fixed within an hour. I like that I was given 3 options for the repair. I chose the most expensive option, but I feel confident my door is better quality now, than when I purchased my house 2 years ago. I also like that employees' photos are on your website so you know who to expect when they arrive at your house.

Joseph Gurrieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Honestly I called four other companies and you guys were the only ones that could make it out that same day. Still super happy with the service. John did a great job!