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about Precision Garage Door in:
South County, MO
Precision Garage Door of St. Louishas received 271 reviews, averaging 4.92 Stars:
Valley Park, MO
Hello Shawnee, love your name. Thank you for the 5 Star review! I will alert John as he too will love to hear it. We strive to please every customer.
Product:
Affton, MO
Joel came out on Sunday for a broken garage door. Very knowledgeable and professional. Could not have been happier with service and grateful to have door fixed so quickly on a weekend urgently.
- Rosie Capelli
Hello Rosie, thank you for the nice review. I will tell Joel.
Valley Park, MO
Thank you so much! Appreciate the excellent and prompt service from Justin S.!
- Yvonne F.
Yvonne, Thank you for taking the time to write a review for us. We love to hear how we are doing and we really love 5 Star reviews. I will alert Justin as well. Take care
Product:
Fenton, MO
My technician was John Nair. John Nair did an absolutely great job. He arrived early while I was in the midst of being locked out of my garage. My garage is an out building on my property. He arrived and immediately diagnosed my broken, aged and rusty torsion spring. As with all home issues, mine arose at the worst time. I was due to attend a local soccer tournament for my out of town granddaughters. John arrived as I said early, diagnosed my problem, managed to get the garage door open so I could get my car out. My garage door and hardware are over 66 years old. I ordered a new door. (It’s probably time.) He was a well mannered and very knowledgeable. He listened well to this panicked woman. He showed me everything that had broken –including pulleys. He gave me clear instructions to what happens next. I was able to spend the day with my grandchildren to the fullest. Thank you so much John. I await the install.
- Linda Dyson
Linda of Fenton- THANK YOU!!!! We love our 5 Star reviews and we work hard to earn every one of them because we want our customers happy. I will make it a point to highlight this review at our weekly meeting and praise John N. Thanks again...
Product:
Valley Park, MO
Service was great. Technician arrived on time explained the problem. Told me what needed to be done and price. Took about 30 minutes. He was very knowledgeable and answered all my questions.
- Craig Lawrence
Thank you Craig. Codie was your tech and he will be very happy to hear about your review. Thank you for taking the time to write the review as we love to hear what the customers are thinking.
Oakville, MO
Five stars for Precision!! Mike Davis was prompt, professional and answered all my questions. Service call was made same day I called your company - that is unusual! Our garage door in our condo basement garage no longer works and we need a new replacement. Waiting on the estimate to install springs, rollers, cables, etc from your commercial dept.
- Karen Lamberti
Karen, thank you! We work everyday with one thing in mind...do whatever we need to do to make the customer happy. So glad we made you happy. Take care
Product:
Oakville, MO
John did an outstanding job of explaining everything that he did when he replaced my springs. He also laid out all of my options and made sure that I was comfortable before moving forward. Even though I didn't like having to spend over $400 on this service, I was satisfied with the work and glad someone was available on a Sunday to do it.
- Steve R.
Product:
Fenton, MO
The spring on our garage door opener broke suddenly and we were looking for a fast, reliable company. After searching online, Precision's review and BBB rating were stellar. We called and they were out at our house within a few hours. Fast, courteous service! We will definitely use them again!
- Jerry Bynum
Hello Jerry, Thank you for noticing and giving us a 5 Star review! We work hard to give the customer what they deserve. We love to take care of people and solve their problems and hopefully make their lives a little easier. Take care.
Product:
Oakville, MO
Decided upon Precision mainly due to scheduling something fast, and able to come out on a Sunday. Chris Newman was our Technician, and proved to be very knowledgeable and courteous, and thorough. We originally called due to a broken coil spring, but Chris found other items (which he explained in detail and showed me), such as a broken bottom plate (which could have caused more issues later on). Went over various options, and repaired / replaced the equipment in a very timely manner. Would definitely call on Precision Door in the future.
- Brian Schmidt
Thank you!!! We love it when our customers are happy. Chris is one of our top techs and a true professional. He may be a veteran but he still loves to hear his customers are satisfied. Please let us know if there is anything else we can do. Thanks
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Affton, MO
Joel gave us really great service! He communicated extremely well from the time he phoned to confirm our appointment, to phoning when on his way, to his detail in communicating the issue of the seal replacement for the outside of the garage door. I hope to request him in the future!
- Gary Kartye
Thank you for the awesome review!!! We love to hear that our customers are happy.
Affton, MO
John is very knowledgeable. Service call was due to a broken spring, but possible parts failures were noted. John explained the likely reasons for the failure and left it up to us to determine which parts to replace. His work was fast and efficient. Good job.
- David Stukenberg
David, Thank you for the excellent review. We work very hard to make sure our customers are happy. Glad you were. Take care
Oakville, MO
I am writing this review on 9/6/2018. We spent over $1000.00 on our garage door to have basically all new parts but that is not the reason for this review. After all of the work the door still closed rather hard, I called on Sunday 9/2/2018 and asked if someone could come by and check to see if it can be adjusted so it does not close so hard. I asked if there would be a charge and was told no. Today a tech named Adam came and my wife told me he was the most rude arrogant and condescending individual that has ever come to our home, My wife was so upset they way he talked down to her. You may want to call so she can give you the whole story. Our phone num
- Mike Lynch
Mr. Lynch, We are sorry for your bad experience and we are in the process of making it right. Prior to this review, we had left two messages for you at your home to see how we can help. I left one as did our Office Manager, Mike. I believe that since this review, you have spoken to Mike and alleviated the problem. I am glad you have had everything resolved. Thank you for your time
Fenton, MO
The service in setting up the appointment was handled very professionally. They took there time to find and earlier time slot for us to get the garbage door spring repaired. The service from the technician, Joel Rife was extremely professionally. I would recommend this company to anyone needing garage door service. I also appreciated the email with the photos of the technicians and who was assigned to our job. Made us feel a lot safer of letting a stranger into our home.
- Mike Conley
Thank you Mr. Conley for the nice review. I will pass this along to Joel. Have a great weekend.
Oakville, MO
Excellent service!! Thanks!
- Nicole Mcrae
Nicole, thank you for taking the time to give us a 5 Star review. The best possible service is so important to us.
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Oakville, MO
I needed a spring repair. I called and got same day service to fix it. Used the website to get quote for a new door. Purchased the door during repair visit. Repair & New Door (Springs/Rails/etc.) all worked and looked great. Thanks!!!
- Jim Garrison
Jim, thank you for the very nice 5 Star review. Please let us know if there is anything else we can do for you.
Product:
Fenton, MO
Adam came out to take a look at a garage door that was giving us problems, it would sometimes start to close then go back up but was inconsistent in what it did. He diagnosed it was the opener but also examined the rollers, tracks and springs. We ended up having him install a new opener that same day. He determined that everything else was good and explained what he was seeing as he did the inspection. Very knowledgeable, extremely nice and worked quickly. Would definitely recommend Precision and Adam if anyone is having problems.
- Donna Brisco
Thank you Donna for the kind word and excellent review.
Product:
Affton, MO
I trust and value this company and the technicians.
- Donna Lynch
Hello Donna and thank you for the very nice review. It makes us feel great when we know we have completely satisfied our customers. That's all we strive for. Thanks
Oakville, MO
First we were very happy for having Sunday hours at no additional charge. Joel called to let us know he was on his way. He checked out all working parts on the door and explained everything very well and gave us the different options. was very professional. 5 stars.
- Mike Lynch
Mike, thank you for the 5 star review. We work hard to provide the best possible service....thank you.
Mehlville, MO
Chris Koch and his trainee took care of all my needs quickly . I appreciate their professional care and help. I will refer them to everyone. Thank you very much.
- Karen Dewey
Hello Karen and thank you for the nice, nice review. We strive hard each day to make our customers happy. It is the most important thing we can do. Thanks again
Product:
Mehlville, MO
As property owners, we look for quality at a great price. We need dependable and professional service. Your company is top notch and we appreciate how quick and easy it is to repair or replace garage doors for security needs and use for the properties. We would not call anyone else. Thank you!
- M & J Land Company, Inc. / Mary Grasso
Hello and thank you for the nice review. We strive to deliver the best possible experience for our customers. Thank you and take care. Clark
Product:
Affton, MO
Perfect service. Quick, knowledgeable, efficient!
- Matthew Michalski
Thank you for the five star review.
Product:
Oakville, MO
Great service and great technicians(Jamey and John I believe), they were the best. Just great service!! I have a new garage door service provider, Precision!!!!
- Les Aubuchon
Hello Les, Thank you for the nice 5 Star review. I will pass along your statements to the fellas and give them a high five. We love these positive reviews. Thanks
Product:
Oakville, MO
Joel was very friendly and knowledgeable. He was willing to explain to me in detail all the issues and anything else that might come up. Also very quick service.
- Matthew Dostal
Matthew, Thank you so much for taking the time to write the nice 5 star review. We work hard to make our customers happy and love it when it happens. Have a great day.
Fenton, MO
Same day service! Holly was very helpful and cheerful when scheduling the appointment and the technician, Joel, was top notch! A definite recommend for any garage door repairs or replacement parts.
- Richard Mueller
Richard, thank you for the 5 star review. We work to be the best we can and know the importance of great customer service. We strive to be the best we can. Thank you.
Valley Park, MO
Close in the neighborhood... Chris Newman was knowledgeable and had the job done in a timely manner didn’t pressure me to get anything I didn’t need he replaced all the bad parts show me what was wrong. So I could decide what to do . Thank you Chris N.
- Michele Hall
Thank you Michele Hall for the 5 star review. We do our best to make sure the customer is very happy with the service we provide. We work everyday to improve and glad to see when it pays off for the customer.
Product:
Affton, MO
Precision Door installed our new garage door last year and promptly took care of a problem we had with the door this year. We appreciate the courtesy and professionalism of the Precision Door staff. We are very comfortable having Precision Door as our garage door provider.
- George Miller
Affton, MO
The technician, Chris was very professional, thorough and knowledgeable. He made the garage almost new again. My wife will be very happy.
- Joe Pudlowski
Thank you Joe for the nice 5star review. We will pass along this to the tech, Chris, and shake his hand and congratulate him.
Product:
Fenton, MO
I had new garage doors installed. A friend of mine recommended Precision Garage Doors. They were great to work with and very responsive. I would highly recommend them.
- Judy Coleman
Hello and thank you for the 5 star review. We take customer service very seriously and work to improve everyday.
Fenton, MO
Fast and courteous. Came out the same day and got our garage door up and running again. Will use precision again in the future.
- Jacob Schwartz
Product:
Affton, MO
The gentlemen were very polite. They fixed my problem effectively and quickly
- Jackie Vogelpohl
Jackie, thank you for the nice review. Customer service is very important to us...
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
John was very thorough and took time to explain my options. He got the springs replaced along with cables and bearings in about an hour. Yay! They also gave me priority in scheduling since our cars were stuck inside. Thank you.
- Shawnee Hawkins