Garage Door Repair in Jefferson and Franklin, MO - Page 3

Glenn Leo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

William M. Did a fantastic job! Quick, professional, courteous and knowledgeable!

Tom Dierkes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very quick, professional and explained everything before he started repairs. He finished the job quickly and at a reasonable charge. Precision will have my business in the future.

Brad Queen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 2nd appointment with Matt/ Precision garage door - he is very thorough and competent, always does a great job! Brad Queen

Phillip Abeln

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brett and Brady did an excellent job of explaining what was wrong with the current unit and a big help selecting a new unit. Installation quick and they dud a great job

Rick Eaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called before he came, quoted us a price, was fast, clean and efficient.

Barbra Bockrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very polite and he was fast. I called in the Afternoon and they sent a guy right out!! He did a great job and explained everything to me!! Thank you so much!! I will recommend you to my friends and family!! Have a great day!!!????

Steve Bauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was friendly and knowledgeable. He did a great job

Linda B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to get a quote met with Patrick. Very respectful and on time. Very knowledgeable.

Marilyn Laird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt is very professional and a nice man. I would have him work on my garage door again.

Elizabeth Schapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had the unfortunate discovery that my garage door came off track while leaving my home. When you see the door trying to close crooked…you know that isn’t a good sign! A quick internet search revealed Precision Garage Doors with great reviews. I called and their technician Ryan was en route within an hour. He was professional, courteous, and most of all he knew his stuff! He quickly fixed my garage door and it’s working beautifully again. I highly recommend this company and especially Ryan!

Matthew Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company and very pleased with every tech that has been out. From simple repair to fill install.

Bernadine McNabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew explained the condition of the garage door and any service it would need.

Sal and Vina Destura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen Lemp the technician is professional, courteous and knowledgeable. We are very satisfied how he fixed our garage door.

Sherry R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I arranged appointment with PGD representative who advised there would be a service charge & would allow a senior citizens discount. I advised the representative of EXACTLY what was needed to be done, simply just strip & reconnect a wire on 1 of the reverse safety sensors at bottom of garage door which would not allow the door closed. Apparently an animal had chewed the wire. The technician came out, didn’t examine or even touch anything, but just writing on his clipboard tried to overcharge me for extra work that I didn’t need, totaling $320! Also implied 3 times, that I lied about what the representative told me concerning the senior citizens discount & advised that he & his manager would be reviewing the taped phone conversation. I asked the technician to leave and regrettably gave him a check for $69 to get him off of my property. Basically so he could stand there & B.S. me for 5 minutes. I definitely would not recommend this company if they condone their staff with such unethical practices.

Stacy Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Selected because of same day service. Most prefer not to have garage open to the elements and visitors overnight or few days from now. Dejuan Harris arrived about an hour from my call. He assessed situation and made adjustments as needed to keep it going as long as possible. Unit original from build 2005 so hope lasts bit longer. DeJuan was nice and professional and friendly. I’ll definitely call precision again.

Gloria Park

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company through a Google search. The process of actually setting up an appointment easy but I was less than pleased about the quality of the phone reps who provided my initial bids. They had limited product knowledge and had to put the phone down more times than I would have expected to double check on their responses. I was, however, pleasantly surprised that I could have a service tech out the next day with several options for a service call. I then had the sinking feeling that I had contacted a low quality company if they had that much availability. Unfortunately, the next set of issues were primarily my fault. I ran into some unforeseen complications in my day and could not be home in the window of time I booked. I was not able to be near my phone so I also missed a call from the tech alerting me that he was on his way. By the time I was able to get to a phone, I tried to return his call which rang through to the main office. I was 40 minutes away and would have been home 15 minutes after the tech arrived. Again, I understood that this was my fault and I was informed that the tech might wait since I was the last service stop of the day. However, after touching base with the service rep I was told he could not wait. I called back when I arrived at home later that evening to reschedule but this time the phone rep was extremely caring and showed a lot of empathy. She scheduled me for the next day in the afternoon and all was good. When the next day arrived, I did not receive any alert call or text indicating a service rep was on the way. Regardless, Glen showed up within the time block I was quoted. This is when everything changed — to the positive. I was so impressed with Glen’s level of service especially when I had what turned out to be something not as straightforward as we thought. He kept me informed every step of the way and explained everything that he was doing and provided me options. In addition, he shared what I should be looking out for and what I should be considering next, as well as what I didn’t need to address right away. I feel like my interaction with Glen completely turned around my perception of the company and now I wouldn’t hesitate to recommend Glen to anyone else. He actually addressed multiple service issues so the next question response is not accurate.

Deborah Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Estimate and repair in same day, very courteous. Very professional, and reasonable with cost

Linda And Ray Heild

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Local Company

Greg Pendleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! They arrived when they said they would and was nothing but professional. Will is a super nice guy and explained what he did and also showed me the maintenance steps to take to keep my garage door working properly. Thank you all very much.

Timothy Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very well done, very honest

Jess McReynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brett was prompt, efficient, and as professional as could be. I’m also confident Brett wouldn’t sell me anything I may not need so add trustworthy to the above.

Brad Mongera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was very professional during the whole install process. He showed great knowledge of the products and I would recommend him to anyone for future needs.

Dan Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good friendly service would recommend to anybody

Gary Coplin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the fast and friendly service. Job well done!

Robert Windal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job Glen , very professional Thank you !

Linda J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend Precision for your garage door problems. I called in the morning and they came out and had the problem fixed by early afternoon. Matthew was great checking and explaining everything and his work quality was super. I would call your company again in a heartbeat. Thanks to everyone.

Tom Spence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Jonathan for your prompt service and your expertise.

Brett Ilko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greatly appreciate the response time. I called early evening with my door issue, Brent was out first thing in the morning. He had our double door repaired and operating properly in no time. Very friendly and knowledgeable, will definitely recommend!!

Gregory Clements

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Brewer came out to fix my garage door springs and did an excellent job, he explained the work and completed it in a timely fashion! The greensky fiance was easy to apply for and saved me from having to pay everything up front.

Heather K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company was on time and communicated well with who our technician would be. He worked quickly and efficiently and had our problem fixed in no time! We would highly recommend this company. Very professional.