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about Precision Garage Door in:
Mid County, MO
Precision Garage Door of St. Louishas received 156 reviews, averaging 4.91 Stars:
Olivette, MO
Product:
Glendale, MO
Very prompt service. John the tech was very knowledgeable and thoroughly explained his findings prior to doing any repair work. The work done was efficient and we knew the cost before the work was performed.
- Jeff Earnhart
Product:
Glendale, MO
Door was out of balance. Joel Rife was the technician who handled the job. He was excellent......presented himself well, was obviously very qualified, explained what he was doing and handled the fix promptly. He spoke highly of the company and the management. I am committed to Precision for future repairs/replacements!
- Larry Pfile
Larry, thank you for the 5 Star review. We love them over here. It is so nice knowing that we are making customer's happy. Let us know if there is anything else we can do for you. Take care.
Glendale, MO
Excellent products and workmanship at a fair price. The installer was polite, prompt, and professional. I would recommend this firm with no hesitation whatever.
- John Olsen
Product:
Glendale, MO
Very professional and much more detailed than other companies I worked with during the bid process. Matched exactly what I was looking for with my vintage restored garage
- Gene Pulliam
Nice! So glad you are happy. Sounds like a beautiful door.
Glendale, MO
I had a motor replaced today by Cody - He was very prompt, efficient and extremely polite - I could not be more pleased and will certainly be giving you all a call should I have additional problems. There should be more Cody's in the repair field I'm sure he will to far. Thanks again for the service received today,
- Trish Unterberg
Product:
Glendale, MO
I can't say enough about Shawn. He was so knowledgeable. He not only replaced a missing bolt on our garage door but he helped us with a few other minor, annoying issues that we were having. I would definitely recommend Precision Garage Door of St. Louis to anyone without hesitation.
- Molly Frank
Molly, you are the best! Thank you for the nice review for Shawn. We pride ourselves on giving the customer what they deserve. Shawn will be excited to hear as well. Thank you and take care.
Olivette, MO
Precision was prompt (came early on a Sunday morning!) - and efficient. The technician, John, was professional and pleasant and knowledgeable. I am very pleased with the results.
- Mary O'Reilly
Mary, thank you for the very nice review. Glad we are being noticed. Please let us know if there is anything else we can do for you.
Product:
Glendale, MO
John was great and fully explained the problems and what to do to fix. Very professional and door works great now. Highly recommend!
- David Schulze
Thank you David for the nice 5 Star review. We work hard and try to improve every day. You input is much appreciated. Take care and enjoy the rest of your summer.
Product:
Glendale, MO
Good experience with the technician who visited our home. He tried to find the best and most affordable solution for us.
- Bret Heinrich
Mr. Heinrich, we like 4 star review but not as much as 5 star reviews. We will have someone call you to see if there is something else we can do to make the experience better for you. Or at least, find out where we came up a little short and work to improve going forward. Thanks for the feedback.
Product:
Webster Groves, MO
John was friendly knowledgeable and worked quickly with great detail
- Kristen Wessel
Thank you for the very nice 5 Star review. We love hearing that we are making people happy. We strive everyday to improve. Have a great summer and let us know if there is anything else we can do to help.
Product:
Brentwood, MO
Always been pleased and have used this company many years.
- Mccollough
Thank you for the 5 Star review. We work hard to make sure our customers are happy and work is complete.
Kirkwood, MO
I called Precision Garage Door of St. Louis after reading online reviews. I am glad I did. Justin was knowledgable, polite and helpful. He fixed the issue in a matter of minutes. I will recommend this company to family, friends and colleagues.
- Jessica Tucker
University City, MO
Excellent and prompt service. Justin was polite and explained to us in detail the issue we were experiencing. We will certainly use them again when we are ready to replace.
- Mark Weise
Thank you Mark for the 5 star review. We work hard everyday to make our customers happy.
Ladue, MO
John was Courteous and thoroughly explained what he was doing and why. He was efficient and finished the job within half an hour. He gets five stars in my book!
- Lynn Jones
Kirkwood, MO
Joel was fantastic!! He was very courteous, knowledgeable, and explained everything to me. I am extremely happy and impressed with the wonderful service Joel and your company provided Thank you very much!
- Mary Koenig
Hello Mary and thank you for the very nice 5 star review. We get very excited when we make our customers happy. Thank you for taking the time to review our service.
Ladue, MO
The initial visit was fine although expensive. I had a new keypad installed and purchased 4 new remotes. Six months later the keypad stopped working. I called and just wanted someone to troubleshoot over the phone with me. Instead I was told the only option was to set up a service call--at a fee--to fix it. Very disappointing that this company is not willing to assist their customers in repairing a SIX MONTH OLD product that shouldn't stop working so soon after purchase.
- Tracy Wright
Product:
Webster Groves, MO
If you are thinking of getting a garage door installed be forewarned not to put LED bulbs in the opener. Apparently they are not compatible with the openers and will "burn out" the electronics. Our door is only a year and a half old and the fix was $215. Wish someone would have forewarned us about the bulbs and about the cost of the repair. Prior to this, my review would have been much higher. I love the door and was happy with the install process.
- Smith
Hello Mr. Smith, I am sorry that you had a problem with using a LED bulb in your opener. We do instruct our techs to alert customers not to replace burned out factory bulbs with LED bulbs. There is a warning in the owner's manual and we are asking the manufacturer to work on a way to better let the customer. With the invent on the LED bulb, we are addressing this issue. I am glad that you were happy with the door and the install. Thank you.
Product:
Webster Groves, MO
Joel and Justin did an excellent job, identified the problem, and fixed it in no time. I would definitely recommend Precision to anyone with garage door needs.
- Evan McGinnis
Evan, Thank you for your 5 star review. We like nothing more than providing great service. I will pass along your comments to Joel and Justin.
Frontenac, MO
On time arrival. Professional service. Fixed all our issues. Explained in detail the service work. Joel did a great job!!
- Sugavanam Jay
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Kirkwood, MO
Friendly, fast, knowledgeable, I can't say enough nice thing about the Valley Park location employees. Each and every time I have needed any type of garage door repair service they have gone over and above being kind to me and giving me excellent service.
- Barabara Ward
Barbara, Thank you for the nice review. We try to better our customer service each and every day and love when we satisfy our customers. We strive for the best possible customer service. Thanks and take care.
Product:
University City, MO
Chris was very professional, friendly and knowledgeable he showed me the broken parts and gave me options to fix the problem. He was on time and completed the job in a timely manner.
- Garla Williams
Thank you Garla for the nice review. We strive for complete customer service.
Product:
Clayton, MO
Amazing service
- Thomas Graetz
Thomas, thank you for the nice review. We take customer service very seriously and are proud when we can achieve that goal.
Ladue, MO
Prompt and courteous service!
- Tracy Wright
Tracy, thank you for the nice review. We love to hear that our customers are happy with our service as we take it very seriously. Thanks again
Service Provided:
Product:
Secret Weapon (Jose Oquendo): Joel Rife
Webster Groves, MO
Cal was very professional and found a number of issues with our door that needed attention which we really appreciate!
- David and nikki Lemkemeier
Thank you for the review and happy with the results. We take customer service very seriously. Thank you
Product:
Kirkwood, MO
Your employee was very professional and did the garage door installation in poor lighting. Pleasant personality and left the garage clean. Would recommend your company and give a 5 star rating
- LPS
Product:
Glendale, MO
I was extremely satisfied with the service I received this morning from Cal. I was promised 8-10 AM and he was there at 8:00 AM. Cal diagnosed my problem and told me a part needed to be ordered which he did while at my home. I appreciate very much his good service and professionalism. Thank you.
- Bill Moskoff
Product:
Clayton, MO
Professional and competent.
- Zev Fredman
Product:
Kirkwood, MO
Very prompt, professional service!
- David Wilson
Kirkwood, MO
Courteous and professional from scheduler on the phone to the technician who did the work. Diagnosed issue with automatic door quickly and fixed same at a reasonable price. Was able to schedule within a few days of call. Really appreciated call from tech when he was on his way.
- Pat Flood
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
I was very happy with the service provided. John, the service technician, was professional and very informative. He arrived promptly at the appointment time, discussed my options and worked efficiently. He answered all my questions. I will use Precision for all my garage door needs in the future. I recommend them to anyone that needs garage door or opener service.
- Charles Feldman