Review:

Called Saturday with a request for service on my garage door opener and got an appointment for Sunday!! The rep called Sunday to say he would be a few minutes early even! Instead of repairing my 21 year old opener, we went with a whole new unit. He did the install right then and was done in about an hour - including answering all my questions about the unit and programming. Price was a bit higher than the box stores but Lowe's for example has appointments two weeks out at best and have to make two trips - one to assess and then back to install. Keith from Precision was here within 24 hours of me calling and on a Sunday. He had a couple of units to choose from in his truck inventory and even took my old broken one with him. I have added Precision to my contacts as they will be my only go to now.

Review:

Price quoted for spring repair over the phone did not match price quoted by repairman. You're prices seemed a bit steep for material and labor.

Hello Mr. Voss. Shawn came into the office and he mentioned this call. He came in to see if we had any #218 springs as he was out. Covid has stopped or slowed down all our orders for parts. The #218 springs is one of those items. It is the #218's that is needed to provide the price quoted "Springs start at $199". WE are sorry for that and I will call you to better explain and see how we can better serve you. Thank you for your patronage and take care. Clark

Review:

I guess a 3, since I haven't heard anything back from your company yet? The rep who came out to give me an estimate was very nice and professional, took pics of current garage, but I'm still waiting to see what's up???

Hello Brent and thank you for alerting us to this. We have done some research and found that we sent your estimate to an incorrect email address on the 19th (the day after your appointment) and it bounced back. Marian is calling you now to record the correct email address and will resend the estimate right away. Sorry for the inconvenience and if you have any other delays, please call me at the office 636-227-7272. Thank you. Clark

Review:

Someone came out earlier to fix my garage door, he reccomend that we replace the doors due to age and wear and tear, he was nice and professional so I said I'll get my garage door repaired by this company.

Review:

On time, Knowledgeable, skilled, friendly and efficient. Replaced the spring, cables and rollers and bearings on a 21-year-old garage door opener.

Review:

The best guy i appreciate he's work and time

Review:

Brent was fantastic. He was very nice and did his job well. I wouldn’t want anybody else to work on my door.

Review:

Well done- offered options on site. quick turnaround on appointment and very talented service person, Brent.

Review:

Adam arrived on time, correctly diagnosed the problem, gave me an itemized estimate of the cost to repair the problem, and then completed the repair most efficiently. He also lubricated the entire moving system and tested the unit for other problems. Adam was very professional and informative, giving me an idea of what we can anticipate from our rather cheap contractor's unit.

Review:

Professional and personable! Explained everything about the products and the process. Installed and configured the hardware in about one hour. Great representative for the company, and I will certainly recommend the company because of him.

Fred, thank you! I will pass this along to Chris. He loves helping people and knowing that they are taken care of. Take care.

Review:

Chris was very pleasant. Fixed my problem in a timely manner.

Carolyn, thank you so much for taking the time to give Chris a 5 Star review. I will pass it along to him. Take care

Review:

We had a new garage door opener installed today. Technicians were courteous, professional and did an excellent job. We give them a 5 star rating! It truly was a pleasure. We chose Precision because you had a five star rating on the internet.

Joel will love to hear about your 5 star review. I will let him know. He is one of our best techs.

Review:

We were very satisfied with the service call. The service tech was quick and pleasant.

Thank you for the 5 star review!!! We sure like it when we meet the customer's expectation.

Review:

Jason Mainard was very professional when he came to give me a quote on 2 new garage doors! I was drawn to your company by the many high rated reviews. Thanks for the timely response and professionalism though the process so far!

Hello Ben and thank you for the nice 5 Star review. We know that customer service is the most important thing and why we love to hear about it from our Techs to our Sales team. Thanks again

Review:

Cody and Justin were professional and efficient. Very pleased with the outcome

Review:

technician was very professional and install was completed in a timely manner, will call Precision again if ever necessary

Kathy, Thank you for the kind review. It is very important to us that our customers are happy. We work hard each day to make that happen. Thank you for your business and your time to write a review.

Review:

Very satisfied. 5 star rating

Thank you for your review. We take our customer service very seriously and appreciate your insight.

Review:

Everything as promised, great communication skills, knowledgeable ok his craft. Chis preformed oust an ding worked well into the evening hour to accomplish the task at hand..Great Job.

Review:

We reviewed our garage door company options for our area, the the reviews, and concluded Precision was the best choice. We had garage door springs and rollers replaced, and our technician will be back this week to install a garage door opener as well as to provide new remote openers.