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Chris Koch
Tech ID#: 1
Reviews: 36
Average: 4.97 stars

Chris Koch

Residential Technicians
Chris Koch has received 36 reviews, averaging:

Chris Koch's Bio:

Chris has spent most of his 35-year career as a carpenter, having spent the past 5 years in the garage door industry.
Review:

Our technician did not try to sell us a new garage door opener, but provided us with information to try and fix the issue before purchasing a costly replacement. I appreciate his honesty. Thank you.
Mary Piccirilli
A Response from: Clark Wolfsberger

Thank you Mary for the nice review. I will pass this along to Chris.

Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Technician was promp and courteous. Did a professional job in a timely manner!
J Hays
A Response from: Clark Wolfsberger

Hello Mr. Hays and thank you for the nice review. We work to improve our Customer service every day and it makes us happy when we satisfy our customer and give them the service they deserve. Thank you again.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

The service was exceptional and Chris Koch had my spring replaced and door repaired in about an hour.
Paul Blaskiewicz
A Response from: Clark Wolfsberger

Thank you Paul for the nice review. We take customer service very seriously and love it when we meet our customer's expectations.

Chris Koch Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Fast & professional!
Scott Wilcox
Chris Koch Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

We were completely satisfied with having our garage door opener replaced. Extremely fast service. Within 3 1/2 hours after phoning in our issue, the work was completed in a very professional manner. Thank you Precision for an outstanding job!
M. K.
A Response from: Clark Wolfsberger

Thank you MK. We strive for excellent customer service.

Chris Koch Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technicians:
Review:

From 1 to 5 I'd give a 10!!!! Professional, through and through, and worked so hard replacing my garage opener in freezing cold weather. Very nice gentleman and made sure I was satisfied and walked me through everything from nuts to bolts!! Did all he could to program it to my car opener but my car is almost 11 years old and he spent a lot of time trying to make it work. My son, also a Thomas, recommended you when you put in my garage door a year ago as he was very pleased with your work also. Thank you so coming out in this horrid cold. I have already told my neighbors about you!
Judy Thomas
A Response from: Clark Wolfsberger

Thank you Judy for the that glowing review. Customer Service is our Number 1 priority as we know the rest will follow. Thank you again.

Chris Koch Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

5 star early and quick. All the best.
Kirk Williams
A Response from: Clark Wolfsberger

Kirk, thank you for the nice review. We try to provide the best possible customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

5
Mark Shelby
A Response from: Clark Wolfsberger

Thank you Mark for your input. We strive for excellent customer service.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

We received excellent service. Chris Wolfsberger is a true professional.
Larry Huffine
A Response from: Clark Wolfsberger

Thank you for the nice review. We strive for excellent customer service and enjoy when we accomplish this. Thank you.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

What a pleasure to deal with someone who explained everything and was polite and extremely efficient. Would highly recommend Precision to anyone who needs a repair or replacement! Thank you!
Renee Nadeau
A Response from: Clark Wolfsberger

Thank you Renee for the nice review. We love it when we make our customers happy and we strive to exceed expectations. Thank you.

Chris Koch Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent customer service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for your review.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Great and professional service
David Scott
A Response from: Clark Wolfsberger

Thank you for the review.

Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

After waking to a broken spring, I called Precision Garage Door hoping they would be able to squeeze me in the same day to get an estimate on the necessary repairs. Not only were they able to come out and provide an estimate, they were able to perform the following services in the same visit: Replaced the spring, replaced the door rollers, and replaced the garage door opener. They performed the work quickly and in a professional manner. I will use Precision again when it is time to upgrade my other garage door and hopefully will have the same technicians perform the work (Chris Koch and Kyle Denton).
Richard Hicks
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and love to hear about another happy customer.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Chris came at the appointed time and was very professional. He completed the job in a timely matter and did excellent work.
Audrey Poirrier
A Response from: Clark Wolfsberger

Thank you for your review. We take customer service seriously. Thank you

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My service representative was very informative, prompt, and thorough. I was very pleased with the result.
Jeff Wolf
A Response from: Clark Wolfsberger

Thank you for the review. We take customer satisfaction seriously and strive for excellence. I am glad that you were satisfied. Take care

Chris Koch Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

The technician was very professional and courteous and a job well done.
Alex Flint
A Response from: Clark Wolfsberger

Thank you for the review. We take customer satisfaction seriously and strive for excellence. I am glad that you were satisfied. Take care

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician was pleasant and efficient.
George Kellner
A Response from: Clark Wolfsberger

Thank you for the review as we strive for superior customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician arrived when promised. Chris was courteous and efficient, He worked quickly and had things repaired and working in short order. He did a good job
Cecil Wilcox
A Response from: Clark Wolfsberger

Thank you for the review. We strive for excellent customer satisfaction and are happy that you had a positive experience with Precision Door.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .
William Linenweber
A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Excellent job. He came in and out very quickly.
Patrick Gaydon
Chris Koch Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Chris came out to diagnose a problem with one of our garage doors. He gave us a thorough estimate of all required repairs, with helpful explanations of everything. Much appreciated.
Dave K.
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Professional and competent.
Zev Fredman
Chris Koch Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Chris was very professional. He explained what he did and ways to prevent future issues with the door. Highly recommended.
Kurt Pegors
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Very friendly and quick fix! Thanks!
Scott Campbell
Chris Koch Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

They were fast and super friendly! I highly recommend them!
Tori Endermuhle
Chris Koch Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

5 stars.....My technician was very professional. He explained everything to me that had to be done and fixed it quickly. Can I get another copy of my receipt sent to me? jscssl@aol.com Thanks. (Springs and rollers replaced)
John Shannon
Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technicians:
Review:

Service was excellent. We have used precision for a number of our properties over the past 20 years. I feel they are very honest and very dependable and friendly. I always recommend them to friends and neighbors.
Vickie Goldman
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I appreciate Precision making arrangements to get out to our house within a couple hours. As things would go on the day of our daughters wedding rehearsal, the garage door system broke and we could not get it open. Usually not a big deal however a large amount of stuff was being stored in the garage which was needed for the wedding. New springs, and an opener were install and operational that same afternoon. thank you!
Don H
Chris Koch Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

Nice guy who was professional and efficient. Reasonably priced. However, the world is round.
Michael Phelan
Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
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