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Chris Koch
Tech ID#: 1
Reviews: 26
Average: 4.96 stars

Chris Koch

Residential Technicians
Chris Koch has received 26 reviews, averaging:

Chris Koch's Bio:

Chris has spent most of his 35-year career as a carpenter, having spent the past 5 years in the garage door industry.
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent customer service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for your review.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Great and professional service
David Scott
A Response from: Clark Wolfsberger

Thank you for the review.

Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

After waking to a broken spring, I called Precision Garage Door hoping they would be able to squeeze me in the same day to get an estimate on the necessary repairs. Not only were they able to come out and provide an estimate, they were able to perform the following services in the same visit: Replaced the spring, replaced the door rollers, and replaced the garage door opener. They performed the work quickly and in a professional manner. I will use Precision again when it is time to upgrade my other garage door and hopefully will have the same technicians perform the work (Chris Koch and Kyle Denton).
Richard Hicks
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and love to hear about another happy customer.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Chris came at the appointed time and was very professional. He completed the job in a timely matter and did excellent work.
Audrey Poirrier
A Response from: Clark Wolfsberger

Thank you for your review. We take customer service seriously. Thank you

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My service representative was very informative, prompt, and thorough. I was very pleased with the result.
Jeff Wolf
A Response from: Clark Wolfsberger

Thank you for the review. We take customer satisfaction seriously and strive for excellence. I am glad that you were satisfied. Take care

Chris Koch Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

The technician was very professional and courteous and a job well done.
Alex Flint
A Response from: Clark Wolfsberger

Thank you for the review. We take customer satisfaction seriously and strive for excellence. I am glad that you were satisfied. Take care

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician was pleasant and efficient.
George Kellner
A Response from: Clark Wolfsberger

Thank you for the review as we strive for superior customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician arrived when promised. Chris was courteous and efficient, He worked quickly and had things repaired and working in short order. He did a good job
Cecil Wilcox
A Response from: Clark Wolfsberger

Thank you for the review. We strive for excellent customer satisfaction and are happy that you had a positive experience with Precision Door.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .
William Linenweber
A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Excellent job. He came in and out very quickly.
Patrick Gaydon
Chris Koch Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Chris came out to diagnose a problem with one of our garage doors. He gave us a thorough estimate of all required repairs, with helpful explanations of everything. Much appreciated.
Dave K.
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Professional and competent.
Zev Fredman
Chris Koch Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Chris was very professional. He explained what he did and ways to prevent future issues with the door. Highly recommended.
Kurt Pegors
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Very friendly and quick fix! Thanks!
Scott Campbell
Chris Koch Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

They were fast and super friendly! I highly recommend them!
Tori Endermuhle
Chris Koch Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

5 stars.....My technician was very professional. He explained everything to me that had to be done and fixed it quickly. Can I get another copy of my receipt sent to me? jscssl@aol.com Thanks. (Springs and rollers replaced)
John Shannon
Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technicians:
Review:

Service was excellent. We have used precision for a number of our properties over the past 20 years. I feel they are very honest and very dependable and friendly. I always recommend them to friends and neighbors.
Vickie Goldman
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I appreciate Precision making arrangements to get out to our house within a couple hours. As things would go on the day of our daughters wedding rehearsal, the garage door system broke and we could not get it open. Usually not a big deal however a large amount of stuff was being stored in the garage which was needed for the wedding. New springs, and an opener were install and operational that same afternoon. thank you!
Don H
Chris Koch Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

Nice guy who was professional and efficient. Reasonably priced. However, the world is round.
Michael Phelan
Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Precision Door Service was prompt! I appreciated the e-mail that showed the tech who would be coming, and Chris was respectful, thorough, and helpful as I had to make a decision on the type of service to choose.I also appreciated the uniform for neatness. My daughter used your company about 6 weeks ago and was very impressed. I was dealing with another Overhead Door Company that left me uneasy and decided to switch. I will be in the market in the next 3 years to totally replace my door and opener and will call Precision Door Service. Thank you!
Judy Pohlman
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I was very pleased with Precision. I scheduled for the next day with a 2 hour window period. The technician (Chris) called ahead of time and arrived promptly within the given time frame. He fixed the door quickly and was efficient and polite. I had a horrible experience with another service so was greatly relieved when Precision completed the job.
Lorna Holmes
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Saved the day on a Saturday. Chris Koch did a great job. We appreciate the speedy and professional service.
Cheri Elmore
Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Chris was excellent!
Justin Turnbough
Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I was so happy that Chris could come out on short notice. He was friendly and professional. He wasn't pushy about more repairs that I knew needed done. The price was reasonable. Yes, I recommend him!
Maggi Wulff
Chris Koch Service Provided:
Garage Door Opener Repair
Product:
Springs
Residential Technicians:
Review:

I picked you because you offer late in the day hours, you're open late, you have someone answer the phone right away, and have bios of your garage door technicians along with reviews posted on your webpage. Our sensors were malfunctioning. Sometimes the door went down on the first try and sometimes it took multiple tries. The stress of not being able to depend on the garage door closing was too much. I was told Liftmaster makes an amazing opener but absolutely horrible sensor mounting. It was suggested I would either need to keep fidgitig with the sensors or have them permanently mounted to my garage. I quickly found a 2x4 and had your technician perform this service for me. Although my husband may have been able to do this, it was worth it to have it done right away to eliminate the stress. I found the service fee of $79 reasonable - especially since it would have cost me $49 just for him coming. It was worth it to pay a bit more and know the garage door sensors were reinstalled and aligned correctly. I would definitely recommend you to a friend. And in the future we need a new garage door, we will be calling you.
Angela Oravetz
Chris Koch Service Provided:
Garage Door Repair
Residential Technicians: