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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 63 reviews, averaging 4.97 Stars:
Review:

Justin did a tremendous job. Explained my options and did the work in a timely manner. Showed up on time. In fact, he called and said he was ahead of schedule and that was perfect.
Jerry Poore
Service Provided:
Garage Door Repair
Review:

Shawn was excellent. He explained what needs to be done and showed us how to complete it. We appreciated his honesty and care. We highly recommend Shawn.
Pete Maurer
A Response from: Clark Wolfsberger

Hello Pete and thank you for the nice review. We work hard everyday to improve our customer experience and service so we love it when we see the 5 star reviews. Thanks again.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job. Got the door working again. Was on time and cleaned up after the job was finished.
Chris Hoeper
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Great service. I’m an idiot and didn’t realize it could have been a faulty electrical outlet causing the garage door to stall, not the door itself. Justin figured it out within seconds and was very nice about it.
Mark S
A Response from: Clark Wolfsberger

Hello Mark and thank you for the nice review. We love it when we make our customers happy. There is nothing more important than that. I will pass along the nice words. Take care. Clark

Service Provided:
Garage Door Repair
Review:

Excellent job!
Kevin Martin
A Response from: Clark Wolfsberger

Thanks Kevin for the nice 5 star review!! We strive for the best possible customer experience. We work on it every day.

Service Provided:
Garage Door Opener Repair
Review:

Bob was on time and very neat and pleasant. My problem was simple, but he checked everything over and made sure I understood what the problem was in case it happens again. My appointment was on a Sunday and I thought the $49 service charge was very reasonable.
Terry Finn
A Response from: Clark Wolfsberger

Terry, thank you for the nice 5 star review. We strive to deliver the best customer service possible. Thanks

Service Provided:
Garage Door Repair
Review:

From the person on the phone to the service tech that came out on a Saturday I found this company nothing but professional and SUPER nice. They gave me 3 options to fix my problem and started out fixing the issue with option number 1. When the service tech knocked on my door I was shocked that option 1 worked. I would recommend this company to everyone.
Shari Frazier
A Response from: Clark Wolfsberger

Thank you Shari for the nice review. We work hard to deliver the best possible customer service every time. Clark

Nick Ledbetter Service Provided:
Garage Door Repair
Garage Door Installers:
Review:

Our technician did not try to sell us a new garage door opener, but provided us with information to try and fix the issue before purchasing a costly replacement. I appreciate his honesty. Thank you.
Mary Piccirilli
A Response from: Clark Wolfsberger

Thank you Mary for the nice review. I will pass this along to Chris.

Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Appreciate that the technician (Nick Ledbetter) called ahead of arrival and was on time. He performed the evaluation quickly and went over options for repair. Repair was done promptly. My door has never opened so smoothly. I highly recommend this company and technician.
Nancy Vidal
Service Provided:
Broken Garage Door Spring Repair
Review:

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.
Overall
A Response from: Clark Wolfsberger

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.

Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Cal was prompt and courteous and helpful with my questions. I thought he very well at what he did for us. I would be glad to recommend your service. Thank you. Pete
Pete Maurer
Service Provided:
Garage Door Repair
Review:

Thank you for making a garage repair painless and loved Chris very helpful and kind. Thanks Guys,,,
Jill Peckinpaugh
Chris Newman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
Bobbie Brown
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

5 star early and quick. All the best.
Kirk Williams
A Response from: Clark Wolfsberger

Kirk, thank you for the nice review. We try to provide the best possible customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Our tech, Cal, was knowledgeable and professional. He finished the job quickly and did a great job
David Gresham
A Response from: Clark Wolfsberger

Thank you David for the nice review. We love it when we make our customers happy with the service we provide. We strive to get better each day.

Service Provided:
Garage Door Repair
Review:

I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.
Norma Metheny
Joel Rife Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

Employees were professional courteous and arrived on time for the appointment.
Kent and vicki Jackson
A Response from: Clark Wolfsberger

Thank you Kent and Vicki for the review. We take customer service very seriously and love it when we meet our goal of a 5 star. We continue to try and improve as we go. Thanks again.

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.
Kirit Shah
A Response from: Clark Wolfsberger

Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.

Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Very good, thorough, professional service. If there's a chance I could apply the $15 coupon I know see on this screen, I would appreciate knowing how to go about this.
Christine Jacob
A Response from: Clark Wolfsberger

Thank you Christine for the nice review. We take customer service very seriously and appreciate your comments. Thank you.

Jamey Abercrombie Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent customer service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for your review.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

We were very pleased with the speediness to attending to our call. We called that morning and Chris (ID#2) was there about an hour later. He was kind, courteous, knowledgeable and proffessional. He diagnosed the problem immediately and offered options for us. Once we chose the best option he got to work quickly. He completed the work promptly and effectively. He ensured our satisfaction and left the area clean. He even listened to our 4 year olds stories! We appreciate his work! Thank you, Chris!
Brian & Tessa
A Response from: Clark Wolfsberger

Thank you Brian and Tessa. We appreciate your review and take customer services very seriously.

Chris Newman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Cal was prompt and efficient. The spring for one garage door was broken. He checked the two garage door systems and made a comprehensive suggestion including the spring and new rollers for the both doors.. It was done quickly which was appreciated much as we had an afternoon event. I would recommend Cal highly for his efficiency and proficiency.
T.K.
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service ver seriously here and like it when we meet our goal. Thank you

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Cal, the technician that was dispatched was terrific. Cal was an extremely knowledgeable and professional technician. Went the extra mile to ensure we received prompt, friendly, and professional service. Thank you Precision for responding to our urgent needs within less than 24 hours from our call and on Sunday with no extra weekend charge! Just terrific!! Appreciate the service!!!
Raymond Bolourtchi
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent timely service.
David Huguelet
A Response from: Clark Wolfsberger

Thank you ...we take customer service very seriously....

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Our last garage door repair was in 2002, which we used Precision at that time. 15 years later our garage door spring broke in two pieces. Precision came the next day, they honored a guarantee from 15 years ago AND they noticed that the repair we paid for in 2002, new flow rollers was not done so they completed the repair today! That's incredible customer service. Thank you Preciaion!
Carol Short
Shawn Roderick Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

5 stars
Bob Reasoner
Shawn Roderick Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .
William Linenweber
A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Excellent work installing the garage door and opener! Great job!
Chris Jenkins
A Response from: Clark Wolfsberger

Thank you! We strive for 5 star customer reviews...that's our goal. We take customer service very seriously.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision installed my garage door about 7 years ago; and it has worked very well over these years. I'm moving to another home soon & will be having another Precision door installed there.
Bartlett
Service Provided:
Broken Garage Door Spring Repair
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