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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 53 reviews, averaging 4.96 Stars:
Review:

Cal was prompt and courteous and helpful with my questions. I thought he very well at what he did for us. I would be glad to recommend your service. Thank you. Pete
Pete Maurer
Cal Langford Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Thank you for making a garage repair painless and loved Chris very helpful and kind. Thanks Guys,,,
Jill Peckinpaugh
Chris Newman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
Bobbie Brown
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

5 star early and quick. All the best.
Kirk Williams
A Response from: Clark Wolfsberger

Kirk, thank you for the nice review. We try to provide the best possible customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Our tech, Cal, was knowledgeable and professional. He finished the job quickly and did a great job
David Gresham
A Response from: Clark Wolfsberger

Thank you David for the nice review. We love it when we make our customers happy with the service we provide. We strive to get better each day.

Cal Langford Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.
Norma Metheny
Joel Rife Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

Employees were professional courteous and arrived on time for the appointment.
Kent and vicki Jackson
A Response from: Clark Wolfsberger

Thank you Kent and Vicki for the review. We take customer service very seriously and love it when we meet our goal of a 5 star. We continue to try and improve as we go. Thanks again.

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.
Kirit Shah
A Response from: Clark Wolfsberger

Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.

Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Very good, thorough, professional service. If there's a chance I could apply the $15 coupon I know see on this screen, I would appreciate knowing how to go about this.
Christine Jacob
A Response from: Clark Wolfsberger

Thank you Christine for the nice review. We take customer service very seriously and appreciate your comments. Thank you.

Jamey Abercrombie Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent customer service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for your review.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

We were very pleased with the speediness to attending to our call. We called that morning and Chris (ID#2) was there about an hour later. He was kind, courteous, knowledgeable and proffessional. He diagnosed the problem immediately and offered options for us. Once we chose the best option he got to work quickly. He completed the work promptly and effectively. He ensured our satisfaction and left the area clean. He even listened to our 4 year olds stories! We appreciate his work! Thank you, Chris!
Brian & Tessa
A Response from: Clark Wolfsberger

Thank you Brian and Tessa. We appreciate your review and take customer services very seriously.

Chris Newman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Cal was prompt and efficient. The spring for one garage door was broken. He checked the two garage door systems and made a comprehensive suggestion including the spring and new rollers for the both doors.. It was done quickly which was appreciated much as we had an afternoon event. I would recommend Cal highly for his efficiency and proficiency.
T.K.
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service ver seriously here and like it when we meet our goal. Thank you

Cal Langford Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Cal, the technician that was dispatched was terrific. Cal was an extremely knowledgeable and professional technician. Went the extra mile to ensure we received prompt, friendly, and professional service. Thank you Precision for responding to our urgent needs within less than 24 hours from our call and on Sunday with no extra weekend charge! Just terrific!! Appreciate the service!!!
Raymond Bolourtchi
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Cal Langford Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Excellent timely service.
David Huguelet
A Response from: Clark Wolfsberger

Thank you ...we take customer service very seriously....

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Our last garage door repair was in 2002, which we used Precision at that time. 15 years later our garage door spring broke in two pieces. Precision came the next day, they honored a guarantee from 15 years ago AND they noticed that the repair we paid for in 2002, new flow rollers was not done so they completed the repair today! That's incredible customer service. Thank you Preciaion!
Carol Short
Shawn Roderick Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

5 stars
Bob Reasoner
Shawn Roderick Service Provided:
Garage Door Opener Install
Residential Technicians:
Review:

Technician was professional clean and very informative . Arrived on time and complete the work in a short amount of time .
William Linenweber
A Response from: Clark Wolfsberger

Thank you. We take pride in our customer service. Glad you were happy.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Excellent work installing the garage door and opener! Great job!
Chris Jenkins
A Response from: Clark Wolfsberger

Thank you! We strive for 5 star customer reviews...that's our goal. We take customer service very seriously.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision installed my garage door about 7 years ago; and it has worked very well over these years. I'm moving to another home soon & will be having another Precision door installed there.
Bartlett
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician very courteous and informative. Had a maintenance check on parts.
Laura Kasanofsky
Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

We have been using Precision door for many years. I recently required service on our garage door, and they were prompt, efficient and friendly. The technician even offered to change a light bulb as long as he was on the ladder! Little things make a BIG difference, this is why we will continue to use Precision for our future garage door needs
Jan Charpentier
Joel Rife Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Cal Langford was great. His motivation is integrity and doing the job right. From installation to cleanup his performance was above and beyond my expectations. If need be in the future you can be sure I will be asking for him as my service tech.
Barry Whittington
Cal Langford Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

Garage Door Spring broke at 6:30 AM. Called 24 Hour number. Got a time of 10 t0 12 am for repair. Tech was early and everything was fixed. Thanks
Robert and Lisa Horn
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very friendly and quick fix! Thanks!
Scott Campbell
Chris Koch Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Quick, friendly and provided options to consider without any pressure.
Mark Smith
Service Provided:
Garage Door Repair
Review:

Kal came out to my residence to install a new garage door opener courtesy of Precision. Kal was personable and carefully explained some of the earlier obstacles without making excuses and made it clear that Precison was going to stand behind their guarantee for customer satisfaction and make things right. After a timely installation, he made sure I was able to test the door which worked perfectly. He also went over some of the literature which details some of the systems extra features which included the ability to control the door with a smart phone. Precision certainly did make good on their promise, and I am more than satisfied with both the product and the customer service that was provided. Kudos to Kal as well for his professional attitude and work.
Neil Katz
Cal Langford Service Provided:
Install Garage Doors
Residential Technicians:
Review:

Technician did a fantastic job. He not only fixed our problem, but did the diagnostic work for future issues and educated me on how to care for the door. I could not have asked for a better job.
Gary Wimberly
Chris Newman Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Excellent Services. I was very well pleased. Cal Langford explained everything and did a wonderful job .I certainly would recommend this company in this technician
Peggy Taylor
Cal Langford Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technicians:
Review:

Cal was a great technician. He was fast, professional, and efficient! I would highly recommend precision and Cal for garage door service!
Mark Zajac
Cal Langford Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
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