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Read what people are saying
about Precision Garage Door in:

West County, MO

Precision Garage Door of St. Louis
has received 69 reviews, averaging 4.97 Stars:
Review:

Your reviews on Google led me straight past your competitors and to you. Very happy with our tech and with the service we recieved. He was 2 hours early and done in 20 minutes. He greased and adjusted the chain as well. Thank you Precision!
Adam Jones
A Response from: Clark Wolfsberger

Thank you Adam for the very nice 5 Star review. It makes us happy when our customers are happy. It is our #1 priority. Take care and we will let your tech know.

Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Our garage door broke on a Sunday night with both cars in the garage. I called Precision on Sunday night, spoke with a live person and scheduled a repair. Nick called that he was on the way. Looked over the situation, showed me that a cable was broken. Prepared an estimate that I agreed with and he went to work. Did a Great job on a 34 year old door! Yes - I would hire again.
Arthur Fishel
A Response from: Clark Wolfsberger

Hello Arthur and thank you for the very nice 5 Star review. We work hard to make every customer as happy as possible. I am glad you were properly taken care of by Nick and will pass along your comments to him. He will be excited to hear of your kind review. Take care

Nick Ledbetter Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Installers:
Review:

Chris explained everything very well and was thorough to make sure our door operated smoothly after the servicing.
James Middleton
A Response from: Clark Wolfsberger

James, thank you for taking the time to give us the 5 Star review. We strive for the best possible customer service!

Service Provided:
Garage Door Repair
Review:

Pleased that we were able to get a technician scheduled within 2 days. It had been about 10 years since our last service call and had recently been experiencing new "aches and pains" type noises as the door was raising and lowering. Chris was able to assess the situation and give us an honest opinion of what parts should be replaced without having to replace the whole costly door system. A restore and adjustment was completed and the door is working good again... along with peace of mind that the springs aren't going to break on us. The 7 year warranty is great too. Pleased with results and would hire them again to return.
J. Appel
A Response from: Clark Wolfsberger

Thank you J. Appel for the nice 5 star review. I will pass along your comments to Chris. We do our best to please our customer, they are our life blood. Thanks

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was having issues with garage door randomly not closing. Sometimes had to hold button down to get it to close. Did not have anything different around them. Although Chris and Adam could not get the garage door to do it while they were here, they checked different areas and was very knowledgeable and professional. We appreciate all the explanations and tips they gave to keep a trouble free garage door. Hopefully, the problem that I had will not resurface.
Lucy King
A Response from: Clark Wolfsberger

Thank you Lucy for the 5 Star review. Let us know if you need anymore help. Thanks

Service Provided:
Broken Garage Door Spring Repair
Review:

Chris was great and explained the repairs as well as made recommendation to prevent future problems.
Sandy Thal
A Response from: Clark Wolfsberger

Thank you for the 5 star review. We appreciate it when we hear from our customers and they are happy with our service. I will pass this along to the Tech.

Service Provided:
Garage Door Repair
Review:

Justin did a tremendous job. Explained my options and did the work in a timely manner. Showed up on time. In fact, he called and said he was ahead of schedule and that was perfect.
Jerry Poore
Service Provided:
Garage Door Repair
Review:

Shawn was excellent. He explained what needs to be done and showed us how to complete it. We appreciated his honesty and care. We highly recommend Shawn.
Pete Maurer
A Response from: Clark Wolfsberger

Hello Pete and thank you for the nice review. We work hard everyday to improve our customer experience and service so we love it when we see the 5 star reviews. Thanks again.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job. Got the door working again. Was on time and cleaned up after the job was finished.
Chris Hoeper
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Great service. I’m an idiot and didn’t realize it could have been a faulty electrical outlet causing the garage door to stall, not the door itself. Justin figured it out within seconds and was very nice about it.
Mark S
A Response from: Clark Wolfsberger

Hello Mark and thank you for the nice review. We love it when we make our customers happy. There is nothing more important than that. I will pass along the nice words. Take care. Clark

Service Provided:
Garage Door Repair
Review:

Excellent job!
Kevin Martin
A Response from: Clark Wolfsberger

Thanks Kevin for the nice 5 star review!! We strive for the best possible customer experience. We work on it every day.

Service Provided:
Garage Door Opener Repair
Review:

Bob was on time and very neat and pleasant. My problem was simple, but he checked everything over and made sure I understood what the problem was in case it happens again. My appointment was on a Sunday and I thought the $49 service charge was very reasonable.
Terry Finn
A Response from: Clark Wolfsberger

Terry, thank you for the nice 5 star review. We strive to deliver the best customer service possible. Thanks

Service Provided:
Garage Door Repair
Review:

From the person on the phone to the service tech that came out on a Saturday I found this company nothing but professional and SUPER nice. They gave me 3 options to fix my problem and started out fixing the issue with option number 1. When the service tech knocked on my door I was shocked that option 1 worked. I would recommend this company to everyone.
Shari Frazier
A Response from: Clark Wolfsberger

Thank you Shari for the nice review. We work hard to deliver the best possible customer service every time. Clark

Nick Ledbetter Service Provided:
Garage Door Repair
Garage Door Installers:
Review:

Our technician did not try to sell us a new garage door opener, but provided us with information to try and fix the issue before purchasing a costly replacement. I appreciate his honesty. Thank you.
Mary Piccirilli
A Response from: Clark Wolfsberger

Thank you Mary for the nice review. I will pass this along to Chris.

Chris Koch Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Appreciate that the technician (Nick Ledbetter) called ahead of arrival and was on time. He performed the evaluation quickly and went over options for repair. Repair was done promptly. My door has never opened so smoothly. I highly recommend this company and technician.
Nancy Vidal
Service Provided:
Broken Garage Door Spring Repair
Review:

Joel arrived on time and did a good job of fixing my garage door. He was very courteous.
Overall
A Response from: Clark Wolfsberger

Thank you for the great review. We strive for the best possible customer service and love it when we meet our expectations. We try to get better each day and glad you had a nice experience. We will pass along the good word to Joel.

Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

Cal was prompt and courteous and helpful with my questions. I thought he very well at what he did for us. I would be glad to recommend your service. Thank you. Pete
Pete Maurer
Service Provided:
Garage Door Repair
Review:

Thank you for making a garage repair painless and loved Chris very helpful and kind. Thanks Guys,,,
Jill Peckinpaugh
Chris Newman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

Reliable and immediately began to trouble shoot to identify the problem. Next a detailed explanation is provided using descriptive and specific detail and how the problem could be resolved. An estimate is given based on a couple of resolution based on the resolution. In my situation I was given a choice which included two scenarios and cost. It was a real pleasure doing business with Prrecision, I highly recommend this company as an honest and reliable service advocate.
Bobbie Brown
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass it on.

Joel Rife Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

5 star early and quick. All the best.
Kirk Williams
A Response from: Clark Wolfsberger

Kirk, thank you for the nice review. We try to provide the best possible customer service.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Our tech, Cal, was knowledgeable and professional. He finished the job quickly and did a great job
David Gresham
A Response from: Clark Wolfsberger

Thank you David for the nice review. We love it when we make our customers happy with the service we provide. We strive to get better each day.

Service Provided:
Garage Door Repair
Review:

I got a quick response to my call to repair my garage door. The technician, Joel Rife, was very competent and helpful to me in making a decision about the type of replacements needed. I highly recommend Precision Garage Door to others.
Norma Metheny
Joel Rife Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

Employees were professional courteous and arrived on time for the appointment.
Kent and vicki Jackson
A Response from: Clark Wolfsberger

Thank you Kent and Vicki for the review. We take customer service very seriously and love it when we meet our goal of a 5 star. We continue to try and improve as we go. Thanks again.

Jamey Abercrombie Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

My garage door is 15+ years old and was making noise while coming down. The service man came, fully inspected all the partst and found nothing wrong. He lubricated the rolling parts and left with the service. No sales pitch which I like the most.
Kirit Shah
A Response from: Clark Wolfsberger

Thank you for the nice review. We take customer service very seriously and love when we meet our goal. Let us know if we can help you in the future.

Joel Rife Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Very good, thorough, professional service. If there's a chance I could apply the $15 coupon I know see on this screen, I would appreciate knowing how to go about this.
Christine Jacob
A Response from: Clark Wolfsberger

Thank you Christine for the nice review. We take customer service very seriously and appreciate your comments. Thank you.

Jamey Abercrombie Service Provided:
Garage Door Repair
Residential Technicians:
Review:

My garage door's torsion spring broke. Chris and Kyle from Precision were able to be out the next day, a Saturday. They called 30 minutes prior to arriving. They quickly assessed the situation and provided an estimate. ~$700 for two new springs, new bearings, bearing plates, cables and door rollers, service & 7 year warranty. The work took about an hour. It's more than I was hoping to spend but that's not based on anything other than my own cheapness - meanwhile I'm glad to not have had to do the work myself! Now I won't have to worry about the door for another 7-10 years.
Scott Bale
A Response from: Clark Wolfsberger

Scott, thank you for the nice review. We take customer service and customer satisfaction very seriously here at Precision. Thank you for your comments. And yes, you will not have to worry about your door for all that time.

Chris Koch Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Excellent customer service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for your review.

Chris Koch Service Provided:
Garage Door Repair
Residential Technicians:
Review:

We were very pleased with the speediness to attending to our call. We called that morning and Chris (ID#2) was there about an hour later. He was kind, courteous, knowledgeable and proffessional. He diagnosed the problem immediately and offered options for us. Once we chose the best option he got to work quickly. He completed the work promptly and effectively. He ensured our satisfaction and left the area clean. He even listened to our 4 year olds stories! We appreciate his work! Thank you, Chris!
Brian & Tessa
A Response from: Clark Wolfsberger

Thank you Brian and Tessa. We appreciate your review and take customer services very seriously.

Chris Newman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Cal was prompt and efficient. The spring for one garage door was broken. He checked the two garage door systems and made a comprehensive suggestion including the spring and new rollers for the both doors.. It was done quickly which was appreciated much as we had an afternoon event. I would recommend Cal highly for his efficiency and proficiency.
T.K.
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service ver seriously here and like it when we meet our goal. Thank you

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Cal, the technician that was dispatched was terrific. Cal was an extremely knowledgeable and professional technician. Went the extra mile to ensure we received prompt, friendly, and professional service. Thank you Precision for responding to our urgent needs within less than 24 hours from our call and on Sunday with no extra weekend charge! Just terrific!! Appreciate the service!!!
Raymond Bolourtchi
A Response from: Clark Wolfsberger

Thank you for the review. We take customer service very seriously and appreciate all your insight. Thank you for allowing us to service your door.

Service Provided:
Garage Door Repair
Product:
Springs
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