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about Precision Garage Door in:
Saint Peters, MO
Precision Garage Door of St. Louishas received 93 reviews, averaging 4.89 Stars:
Saint Peters, MO
Product:
Service Technician Supervisor: Brett Warfel
Saint Peters, MO
Brett Warfel replaced my garage door opener and he was very helpful and knowledgeable.
- Mariana Clubb
Product:
Service Technician Supervisor: Brett Warfel
Saint Peters, MO
The girl who fixed my garage door opener was very nice. She also really seemed to know what she was doing.
- Orville Schroeder
Saint Peters, MO
Fast and professional service!! Comparable rates with other vendors.
- Alana Piggs
Product:
Saint Peters, MO
Brett was easy to work with and did a great job for us. I called to have someone come out and he was there within 20 mins on a Sunday. Great company to use.
- Nicole Mantei
Saint Peters, MO
Adam Wilson is the nicest guy! Very friendly and knowledgeable about your products. Will recommend him when recommending Precision!
- Melissa Gittemeier
Product:
Saint Peters, MO
Precision responded fast within a 2 hr. Timeframe,, liked,, needed more than a new pad to push to open & close the door,, Thank you!!!
- Karen Mount
Product:
Saint Peters, MO
Brandon was super nice and professional. We would call Precision Garage in a heartbeat if we have issues with our opener again.
- Juan Briz
Saint Peters, MO
Very professional and fast service!
- Rick Vordtriede
Saint Peters, MO
I love that they were available on a Sunday morning. The representative online was courteous and Patrick the technician was very friendly and helpful. The cable on my door had come off and he took care of that as well as replacing all of the rollers to a better quality and checked everything to make sure it was perfect. I highly recommend this company also because of the quality of work for the price.
- Patty Lee
Saint Peters, MO
Patrick just left after taking a look at my garage door and put me at ease knowing that everything is working as expected. He helped point out the issue and even taught me a little bit about the motor and garage door. Whenever I need help in the future with my garage Precision Garage Door will be my go to!
- Justin Milligan
Saint Peters, MO
Very nice gentleman did a great job and represent your company look forward to getting back with him getting pricing done
- Pat LaRose
Saint Peters, MO
Andrew was very polite and professional He understood the problem I was having and tried to fix it the cheaper way first before explaining why it was not working and telling me why we had to go with a new opener
- Stan Denton
Product:
Saint Peters, MO
Setting the appointment was easy, and they were able to fit us in. The technician was informative and completed his job efficiently. Definitely using this company again.
- Barbara Leu
Saint Peters, MO
Called for a repair on garage door which was still working but saw a cable about ready to break. it was not an emergency but was informed weekend rates are no different than weekday so scheduled on Sunday morning. Tech called about 45 minutes prior to schedule time and asked if he could come about 15 minutes early. He was very professional and did all the social distancing, etc in this time of the upset world. He provided me a quote of what the repair would be and it was up to me to either agree or not have the service completed. He also inspected our other garage door to make sure there was no surprises there which there was not. In a short period of time the repair was done and he was on his way. Chris was our tech who was very good. I would recommend Precision Door to anyone.
- Lee Chapple
Saint Peters, MO
Andrew was pleasant and capable.Job well done,new Spring,cable,bearings and rollers were installed.
- Julie Lueck
Awesome! We understand what keeps us in business and it is the customers. We are dedicated to them being as happy as possible... We will go to the ends of the world for them. Take care Clark
Saint Peters, MO
Great experience. Very polite and professional. Explained everything in detail. Will definitely use in the future as needed.
- Don Lorimier
Saint Peters, MO
We have used Precision Garage Door several times over the years. They respond so quickly and with you can’t close your garage door, that’s a good thing for safety reasons. They always show up on time, they are nice courteous and professional and clean up agent themselves.. Plus their rates are good.
- April Watts
Product:
Saint Peters, MO
No problems
- Ranee Buckner
Product:
Door Designers: Patrick Matthews
Saint Peters, MO
Called and had appointment on same day. Called ahead and was able to come earlier than expected! Explained the issues and how to maintain for longer wear! Great service! Replaced springs and cables in about an hour!
- Melissa Krekeler
Product:
Saint Peters, MO
Employee was informed and friendly. Pointed out the problem quickly.
- Jim Hoff
Saint Peters, MO
Called late yesterday and was able to get early appointment next day. John called me prior to arriving. Gave a detailed explanation of problem, and two possible solutions. Work was completed promptly. Very happy with service
- Mark S
Product:
Saint Peters, MO
Originally called to have door serviced. Agreed with the technician that the door was beyond repair efficiently. Decided to go with a new door because of their competency.
- Jim Hoff
Saint Peters, MO
Kevin Johnson came out on an evening with snow and rain. Originally when my door was installed the technician didn’t take the time to fasten in all of the bolts. Kevin took the time and looked over my door and replaced all of the bolts that were missing and realigned my door! Thank you Kevin!
- Brenda Hyde
Saint Peters, MO
Great service and experience with tech Chris! Came out for a crooked garage door and assessed the issue before doing any work. Discovered some other issues and made sure our door was taken care of so we would not have to make repeated costly service calls in the future. Very appreciate of the personal service by Chris! Highly recommend Chris and Precision doors!
- Scott Linke
Product:
Saint Peters, MO
Precision fixed the garage door so that was a positive. They are slick in telling you it is one price on the phone then when they so up the technician adds his fee on to the quoted price. Be aware. They also try to sale you all new parts and if you don’t purchase those then you do not get any warranty or guarantee on the repair. They can fix your door but caution to all the up charges they propose plus the technician add one.
- Cory Wisdom
Hello Cory and Mary. I know we have reached out to you, and after talking it through, have resolved the issue together, and I want to thank you for helping with that. Sometimes there is a misunderstanding on both sides and I am just glad that you are now happy with the service we provided. Take care and please let us know if there is anything else we can do for you. Clark
I would give Precision Garage Door a 5 star rating. After talking with the owner Jim it was all a misunderstanding. It has all been explained with a positive outcome. I would recommend Precision Door and technician John Nair. Very professional company and knowledgeable technicians.
Product:
Saint Peters, MO
Shawn was earlier than expected. He was professional, fast, efficient and done in 30 minutes. We use to use Martin Door and their prices are outrageous. Yours are reasonable and the service was 5 star. You have new customer. Thank you
- Wendy Von Hoffmann
Product:
Saint Peters, MO
This company is definitely a 5 , Have had them coming for over 15 yrs of more with old garage door repairs and purchase of new garage door , and yearly garage door maintenance , everyone repair technician had been overly nice and very knowledgeable and had done a great job ! We have had friends have them out , and have been very happy also ! Will continue... to have them service our garage door and opener for years to come ! Very Happy and satisfied customers ????????! And. Joel was awesome today !! 10 on our scale ! Very nice to work with????We have you guys come out and service dud tune up every year !
- Pam Stephens
Yippppeeee! We love our 5 Star review all most as much as we love return customers for over "15 years". Thank you thank you thank you. Please let us know if therein anything else we can do for you and we look forward to helping you in the future. Take care! Clark
Saint Peters, MO
My problem was with the door opener. The wi-fi was not working at all. The remote, the wall switch, and the Homelink in my car were working fine. I just had no wi-fi connection. The tech that was assigned to my call didn't really understand the difference between the remotes and the wi-fi. Fortunatly, the person that was with him (I didn't get his name, but he was from Memphis and was doing some kind of training) knew right away that the problem was a bad logic board and that it needed to be replaced. Everything is working just fine now.
- Donald Bowling
Hello Donald and thank you for the feedback. I am sorry you had a delay in your repair but glad we had a tech there to diagnose the problem and solve it. We do continual training throughout the year so we are constantly improving so this does not happen again. We believe we have theist techs in the business. I am a bit surprised that your tech did not recognize that quickly as he is a seasoned tech and has come across similar cases before. I will talk with him as well as give you a call to see if there is anything else we can do for you. Take care. Clark
Saint Peters, MO
Kevin was not only on time, but he was even early. He was super patient and didn't judge me for how I damaged my garage door. LOL. Kevin explained everything thoroughly, and I was confident that the repair that was needed, was being done correctly.
- Liz Clawson
Hello Liz and thank you for the nice 5 Star review. Yes, we don't care how they broke, we just care that we fix them so that the customer is super happy. We love it when we know we have made a customer happy. Take care. Clark
314-367-4687
314-367-4687314-453-4904
314-453-4904314-549-8772
314-549-8772314-453-4904
314-453-4904314-549-8772
314-549-8772636-352-1404
636-352-1404636-543-2004
636-543-2004618-663-4041
618-663-4041Office: (314) 558-4427
82 Larkin Williams Ind Ct
Fenton, MO 63026
Office: (636) 223-4302
1475 Fairgrounds Rd
Suite 122
St. Charles, MO 63301
Precision was fantastic. When I called they gave me a three hour time window and came within 15 min of the first hour. Brett was perfect, explained everything in detail to me of what was happening and going to happen. He completed the job quickly and showed me everything was working perfect again! Thank you Brett!
- Charles Wedekind