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John Nair
Tech ID#: 26
Reviews: 23
Average: 4.83 stars

John Nair

Residential Technicians
John Nair has received 23 reviews, averaging:

John Nair's Bio:

John has recently joined the Precision team after having worked 17 years in the residential garage door industry. He loves car racing and wants to have his own race car one day.
Review:

Tech was very knowledgeable and did a great job of repair.
Heath Daugherty
John Nair Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

I am thrilled with the service Precision provided us today. It isn't often that a service company arrives early, but that worked perfectly with my schedule. I appreciated the phone call before arrival and the service provider was there when he said he would be. Thank you for your excellent service.
Diana King
A Response from: Clark Wolfsberger

Thank you Diana for the nice review. I will pass this along to John, the tech, and he too will be pleased. We work hard to completely satisfied our customers so I am glad your are happy. Take care.

John Nair Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

First visit $500 cost, parts replaced band work done by Chris K., thought problem was corrected. Today' s visit problem was solved by having the rail hammered straight, because door continued coming off hinge. This should have been done in the beginning, I feel we were taken advantage of in the first visit.
Gloria Ebert
A Response from: Clark Wolfsberger

Hello Mrs. Ebert, Thank you for your review and information and I am sorry that we came up short. I did some followup and you were correct. The first tech replaced your rollers, along with other items, and to do so he needed to bend and open up the track to allow them in. It seems that he forgot to bent the track back on one side and thus allowing the rollers to slip out and the door coming off the hinge. I total miss on our part. I see that we sent another tech out and he discover the problem and fixed it. We did not charge you for that return visit, as we should not, and now I hope all is fixed. We have alerted the first tech to his mistake and believe he will be more careful next time. We deeply apologize for your inconvenience and truly appreciate your patience in the matter.

John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

John was great and fully explained the problems and what to do to fix. Very professional and door works great now. Highly recommend!
David Schulze
A Response from: Clark Wolfsberger

Thank you David for the nice 5 Star review. We work hard and try to improve every day. You input is much appreciated. Take care and enjoy the rest of your summer.

John Nair Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

It was one of the first garage door companies that came up on a Google search for the Wentzville area. The service and professionalism from the time I called (James) and throughout the service period (John) everyone was very professional and courteous. John was very thorough in explaining the process and answering all my questions and was a pleasure to deal with.
Glenn Embley
John Nair Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

The service was very quick and efficient. John was very knowledgeable and did a great job. The only complaint that I would have is the over the phone estimate, it was off by $160. I will use Precision in the future and hope to get the same repairman.
Scott Sanders
A Response from: Clark Wolfsberger

Hello Scott and thank you for the very nice 5 star review. John, our Tech, will be very happy too. I will review our on-phone quoting system after listening to your call and see if we can get better at more accurate pricing. It is just so tough to know exactly what is going on at the site and the extent of the repair until we set eyes on it. We will try to get better at it...I promise. Thanks again.

John Nair Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

Prompt weekend service with great communications as to problems found, options for repair and ready to perform any service i wished immediately. John was great to work with and very professional and personable.
Tim Krueger
A Response from: Clark Wolfsberger

Thanks you Mr. Krueger. We are so happy your experience with Precision went well. Please let us know if there is anything else we can do or if you have any questions.

John Nair Service Provided:
Broken Garage Door Spring Repair
Residential Technicians:
Review:

John was very professional and he took care of the problem. The spring was broken. I would recommend them in my neighborhood.
Paul Brauner
John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

I chose your company because I have a Lift Master garage door opener. I found John to be very personable and was very satisfied with the service. The service that was performed was to replace most of the hardware.
Marilyn Baum
A Response from: Clark Wolfsberger

Thank you Marilyn for the kind words. We love our 5 star reviews and when we receive referrals.

John Nair Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technicians:
Review:

On time and knowledgeable. Would use again.
Angela Rollins
John Nair Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

The answering service gave me 'ballpark' quotes and discounts. When I spoke with the tech about prices he informed me the prices were way off. (Hence the 4 stars)He apologized for the misunderstanding/misinformation and explained the actual 'walk out the door' cost to repair my garage door. After inspecting everything, he said I didn't need a new opener or door. What I needed was a big spring and something to secure the rod. He saved me a lot of money and did a good job!
Shelle Collins
John Nair Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Precision came right out the same day. I was told step-by-step what was wrong and what needed to be replaced. I was offered two possible solutions with prices clearly given. The whole repair took less than 2 hours. John Nair was professional, informational, and extremely friendly. Thank you Precision!
Karen Held
A Response from: Clark Wolfsberger

Karen, so glad you are happy with your door service. We strive each day to make sure every customer is happy. Have a great summer

John Nair Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

John was friendly knowledgeable and worked quickly with great detail
Kristen Wessel
A Response from: Clark Wolfsberger

Thank you for the very nice 5 Star review. We love hearing that we are making people happy. We strive everyday to improve. Have a great summer and let us know if there is anything else we can do to help.

John Nair Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technicians:
Review:

I give a 5 rating for the sevice... loved your repair man
Steve Sand
A Response from: Clark Wolfsberger

Thank you for the kind 5 Star review. We appreciate your review.

John Nair Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

I had a problem with a noisy opener on one of my bays. John troubleshooted the issue and corrected it. He also brought to my attention the spring that I had replaced earlier in the year (using a different garage door company) was not the correct spring for my system. Next time I'll know to call Precision first with any garage door problems. Special thanks to John, very professional and knowledgeable explaining and resolving my problem.
Mike Smith
A Response from: Clark Wolfsberger

Thank you Mr. Smith for the kind 5 star review. We work as hard as we can to make sure our customers are happy with the work we do. We are not happy until the customer is happy.

John Nair Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Excellent service
Mohammad Bilal
A Response from: Clark Wolfsberger

Thank you for the very nice 5 Star review.

John Nair Service Provided:
Install Garage Doors
Product:
Springs
Residential Technicians:
Review:

All work was done quickly and well.
Frank Greco
A Response from: Clark Wolfsberger

Frank, thank you for the very nice 5 star review. I will pass this along to the Tech. He will be very happy as well. Take care.

John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Precision Door Service responded with next day service to repair my garage door. John (and Adam I believe) was thoroughly professional. They inspected the damage and offered me multiple service options. They were very efficient and completed the job in less than 45 minutes. I was very happy with the service provided and will happily use Precision again.
Rory Snell
A Response from: Clark Wolfsberger

Thank you for the nice review. I will pass along your comments to the techs as they too will be happy. We try harder every day to make sure our customers are satisfied with the work we perform. Thank you again and take care.

John Nair Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

Always been pleased and have used this company many years.
Mccollough
A Response from: Clark Wolfsberger

Thank you for the 5 Star review. We work hard to make sure our customers are happy and work is complete.

John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Did a great job. Knew exactly what to do. I was using the wrong light bulbs and that change fixed everything.
Bob Varel
John Nair Service Provided:
Garage Door Opener Repair
Residential Technicians:
Review:

John was Courteous and thoroughly explained what he was doing and why. He was efficient and finished the job within half an hour. He gets five stars in my book!
Lynn Jones
John Nair Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Great service and great technicians(Jamey and John I believe), they were the best. Just great service!! I have a new garage door service provider, Precision!!!!
Les Aubuchon
A Response from: Clark Wolfsberger

Hello Les, Thank you for the nice 5 Star review. I will pass along your statements to the fellas and give them a high five. We love these positive reviews. Thanks

John Nair Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

So glad Precision came out and fixed my garage door on a Saturday! John was so nice and explained everything to me. I would recommend Precision to anyone and I would use them again.
Maureen
A Response from: Clark Wolfsberger

Thank you Maureen. We work hard to make our customers happy and try everyday to improve. Thanks for the 5 star review.

John Nair Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians: